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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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10.0 - 12.0 years

0 Lacs

Gurugram, Haryana, India

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Job Title: Customer SuccessLead(DMS) Location: Gurgaon Job Type: Full-time About EAZY ERP Technologies Pvt. Ltd. EAZY ERP Technologies Pvt. Ltd. is a rapidly growing IT firm specializing in end-to-end business automation solutions. Our comprehensive suite includes ERP, DMS (Distributor Management System), SFA, Retailer App, Payroll, Asset Management, CRM, and customized solutions. Established in 2007, we pioneered India’s first Tally-integrated ERP, seamlessly automating operations without disrupting existing accounting systems. Since launching Eazy DMS in 2015, we have revolutionized secondary sales management, optimized resource allocation, and fostered innovation. Today, we proudly serve over 600 manufacturers across India, the Middle East, and Africa, supporting more than 45000 distributors and over 4 million retailers. Our diverse clientele includes industry leaders such as Crompton, Reliance, Philips, V Guard, Hindware, Astral, Dorset, Merino, Greenply, Bunge, Milton, Borosil, MDH, and Priya Gold Role Overview: As a Regional Manager for our DMS division, you will play a pivotal role in driving the success of our projects and bring additional revenues in the West Region. This role offers a unique opportunity to lead a team of project managers and coordinators, ensuring timely project delivery while cultivating strong relationships with senior client stakeholders, including CEOs, Sales Heads, CIOs, and CTOs. Key Responsibilities Lead with Vision: Oversee and mentor project managers and coordinators, ensuring effective execution and delivery of DMS projects. Strategic Management: Develop and implement project plans to meet deadlines and quality standards, while aligning with client needs. Client Engagement: Build and maintain strong relationships with senior client stakeholders, including CEOs, Sales Heads, CIOs, and CTOs, enhancing client satisfaction and trust. Domain Expertise: Utilize your knowledge in FMCD, building materials, auto components, and supply chain management to drive project strategies and solutions. Performance Oversight: Monitor project progress, address challenges, and implement adjustments to ensure successful outcomes. Opportunity Identification: Leverage client interactions to uncover and drive upselling opportunities, expanding project scope and value. Continuous Improvement: Foster a culture of continuous improvement and innovation within the project team. Qualifications Any Bachelor’s degree 10-12 years of experience in Regional Sales with a proven ability to lead a team for Customer Excellence. Extensive domain knowledge in Distribution business of FMCD / building materials Strong leadership, communication, and stakeholder management skills. What We Offer: - Incentives: Performance based incentives for successful project completion and upselling achievements. Career Advancement: Opportunities for growth and professional development in a leading technology firm. Skills: project,domain expertise in fmcd,leadership,continuous improvement,client engagement,stakeholder management,project management,customer,sales strategy,sales Show more Show less

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6.0 years

0 Lacs

Greater Bengaluru Area

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Key Responsibilities: Be the primary point of contact for assigned clients, ensuring end-to-end service and satisfaction Understand client briefs and translate them into effective internal execution plans Coordinate closely with design, production, and operations teams to deliver as per expectations Present proposals, concepts, and post-event reports to clients Ensure timely communication, updates, and approvals from clients throughout the project lifecycle Identify upselling and cross-selling opportunities within existing accounts Maintain documentation, MoMs, project trackers, and feedback reports Handle client escalations with professionalism and speed Key Skills Required: Strong communication and interpersonal skills Ability to understand brand objectives and translate them into actionable plans Exceptional project coordination and multitasking ability Good presentation skills and confidence in handling senior stakeholders Knowledge of event flow, production basics, and creative briefs Experience & Qualification: • 2–6 years in client servicing or account management, preferably in events/marketing agencies Show more Show less

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2.0 - 4.0 years

0 Lacs

Bengaluru, Karnataka, India

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Experience 2 - 4 Years Mandatory Requirement 2-3 years of B2C Sales experience (Direct consumer sales only – collections/recovery experience will not be considered) Strong proficiency in MS Excel (Including pivot tables, VLOOKUP, data analysis, and reporting) Data-driven mindset (Comfortable working with metrics and making data-based decisions) Educational Background: Quantitative-focused degree with minimum 60% in 10th, 12th, and graduation. Accepted degrees: B.Tech, B.Com, B.Sc, BBA (with specializations in Accounts, Economics, Mathematics, or Statistics) Must be fluent in both Hindi and English. Immediate to 30 days' notice Minimum 1 year of team handling experience -However, smart candidates who meet all other criteria may be considered without team handling experience. Role Overview As a Team Lead – Operations, you’ll lead a team of 15–25 Credit Advisors focused on: Engaging with subscribed users, identifying repayment opportunities, and cross-selling tailored financial solutions. Driving the entire performance from converting leads to maximizing repayments, while ensuring a seamless user experience. This role blends sales ownership, operational execution, and performance analytics — ideal for someone who thrives in fast-paced, high-accountability environments. Key Responsibilities Team Leadership: Lead a sales-oriented team of credit advisors. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets. Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of credit repayment tools and products. Revenue Strategy: Own the revenue funnel, improve efficiency, and reduce drop-offs through real-time action. User Engagement: Strategize outreach efforts to maximize touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team. Data & Metrics: Track sales metrics such as contact-to-conversion ratio, revenue per agent, AHT, talk time, and team productivity. Share daily reports and insights with leadership. Collaboration: Work closely with Product, Finance, and Growth teams to align on sales campaigns, resolve tech blockers, and implement real-time changes. Compliance & Process Adherence: Ensure adherence to process SLAs, customer communication guidelines, and data handling best practices. Performance Reviews: Conduct weekly reviews with the team, flag low performers, and implement incentive strategies to boost momentum. What We’re Looking For 1–4 years of team handling experience in inside sales, fintech Strong experience leading sales/target-driven teams Excellent in pitching, objection handling, and user communication Proficient in Excel and reporting tools; data-first mindset High ownership, ability to operate under pressure, and hunger to deliver results Prior experience in BFSI or fintech sales is preferred Skills: data analysis,inside sales,compliance,collaboration,credit,sales execution,user engagement,sales,b2c sales,revenue strategy,ms excel,pitching,performance reviews,team leadership,user communication,objection handling,b2c,performance analytics,revenue Show more Show less

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5.0 years

0 Lacs

Jaipur, Rajasthan, India

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Key Responsibilities: Vendor & Supply Management Identify, evaluate, and onboard reliable vendors across all key categories (venues, décor, catering, artists, logistics, etc.) Build and maintain strong, long-term relationships with vendors and service providers Negotiate commercial terms, pricing, deliverables, and service-level agreements with all vendors Ensure vendor compliance with service standards, contracts, and operational guidelines Maintain a comprehensive vendor database with updated rate cards and contact details Monitor vendor performance and take corrective action when needed Venue Partnerships & Relationship Management Establish and manage relationships with key wedding venues across Jaipur and surrounding regions Regularly visit venues for relationship nurturing, updates, and deal negotiations Collaborate with venues for exclusive tie-ups, preferred vendor status, and package creation Keep updated on venue availability, offerings, and pricing Client Interaction & Closures Participate in client meetings and site visits as a representative of the supply team Assist the planning team in closing clients by presenting venue options and vendor solutions Prepare vendor proposals, costings, and presentations for client approvals Handle vendor-related queries or custom client requests during the sales process Revenue Generation & Profitability Drive vendor-based revenue through margin optimization, bundled offerings, and commissions Support overall project profitability through smart vendor selections and negotiations Identify upselling opportunities within vendor categories Contribute to business growth by building cost-effective, scalable vendor ecosystems Candidate Profile: 5+ years of experience in vendor management, partnerships, or sales (preferably in weddings/events/hospitality) Strong communication, negotiation, and interpersonal skills Proven ability to build and maintain vendor and venue relationships Understanding of the wedding/events market in Jaipur and Rajasthan Ability to multitask and work under tight deadlines Proficient in MS Office (Excel, PowerPoint) and basic CRM or vendor management tools Passion for the wedding industry and client servicing About Us: The Wedding Company (Previously Betterhalf) is India's largest wedding planning and fulfillment company" with annually $10M GMV and disrupting the $130bn market (4% of India's GDP). Betterhalf.ai has successfully raised $8.5M in Series A funding from marquee investors like Y Combinator, FinSight Ventures, Instagram cofounder, Dropbox cofounder, Kunal Shah - CRED founder and Nobroker founders. Your Growth: You’ll experience Series B, C in 24-months. You’ll see a 100-people team becoming a 200-people and will grab the rarest opportunity to be in the room where the company’s decisions are planned with founders and business leaders. Show more Show less

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1.0 years

0 Lacs

Mumbai Metropolitan Region

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BookEventz.com is India's leading network of trusted venues & vendors that provides best in class service to its clients for weddings, parties and corporate events . We can host events for 50-3000 people at our varied venues such as Hotels, Banquet Halls, Lounges, Lawns, Resorts, Seminar Halls, Conference Halls and Corporate training centres. The Role Job Objectives- Revenue Generating and Account Management Role Building New Corporate Accounts- Reaching out to Corporate through various channels and pitching BookEventz Services based on their Event related requirements On-boarding new Corporate Accounts and getting registered as preferred vendors their Event related requirements Generating Event enquiries from the Corporate Accounts and working in coordination with the Supply team to help them book Venues and other services for their Events Upselling/Cross-Selling our Event related services based on Corporate Requirement Maintaining relationship with the existing Corporate and get repeat business from them Ideal Profile You have at least 1 year experience within a B2B Account Management or CRM Manager role, ideally within the Media & Entertainment, Events / Conferences and Hospitality industry. You possess excellent interpersonal as well as written and verbal communication skills. You have working knowledge of b2b sales and field sales You are highly goal driven and work well in fast paced environments You are a strong networker & relationship builder You pay strong attention to detail and deliver work that is of a high standard You are willing to undertake more than 60% travel. What's on Offer? Flexible working options Attractive Salary & Benefits Fantastic work culture Show more Show less

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0.0 - 3.0 years

0 Lacs

Alkapuri, Vadodara, Gujarat

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Responsibilities:  Follow up on Annual Maintenance Contracts (AMC):  Proactively contact existing customers to renew AMC contracts.  Provide information on the benefits of AMC renewal and address customer queries.  Collaborate with the sales team to identify potential upselling opportunities during AMC follow-ups.  Prepare accurate and detailed quotes for LED boards, factory automation solutions, and IT SaaS solutions.  Follow up with customers to convert quotes into orders and track the progress of pending quotes.  Coordinate with the finance department to ensure timely collection of payments from customers.  Regularly follow up with customers to remind them about pending payments and resolve any payment-related issues.  Accurately enter and update customer information, interactions, and activities in the CRM system.  Generate reports from the CRM system to track customer interactions, sales progress, and AMC renewals. Qualifications and Experience : Bachelor's degree in Business Administration, Sales, Marketing, or a related field. 2-3 years of experience in sales and customer relationship management. Proven track record in generating quotes, following up for payments, and maintaining customer relationships. Proficiency in using CRM software and Microsoft Office suite. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Education: Bachelor's (Required) Experience: Sales: 3 years (Required) Language: English (Required) Location: Alkapuri, Vadodara, Gujarat (Required) Work Location: In person

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3.0 years

0 Lacs

Gurugram, Haryana, India

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Location: Sector 49, Gurugram | Domain: SaaS | Exp: 2–3 Years (max) About Us At Evaluate , we don’t just create assessments — we redefine readiness for schools, universities, and enterprises. From career guidance in classrooms to psychometric precision in boardrooms, we power decision-making through data and insight. We’re building fast, and now we’re looking for someone who knows how to sell smart and scale fast . Who You Are: You're a go-getter , a relationship builder , and a strategic thinker — all rolled into one. You’ve done the B2B grind, know how to own an account, and you love spotting new opportunities as much as closing deals. You're not waiting for leads — you create them. Your Background Could Be From: A SaaS Product Company Recruitment or Talent Tech Platforms B2B Advertising/Digital Campaign Agencies EdTech or Assessment Firms What You'll Own B2B Sales – Drive conversations with schools, colleges, and corporates for our products Account Management – Build long-term relationships, ensuring clients keep coming back (and buying more!) Upselling & Cross-Selling – Spot opportunities like a hawk and expand account footprints Pipeline Management – From cold reach-outs to final closures, you’ll own the cycle Client Demos & Custom Pitches – Translate needs into solutions that click Feedback to Product Teams – Help us evolve by bringing market insights to the table What We Are Looking For: 2–3 years of experience in B2B Sales Strong written and verbal communication skills Confidence to handle CXO-level conversations Self-driven, presentable, and excited to grow in a young & agile environment Someone who can think beyond quotas — and build client stories What You Will Get: Ownership, Autonomy, Impact. A product that actually makes a difference A dynamic work environment with strong leadership support Growth opportunities as we scale new verticals Competitive compensation -- Ready to take charge? Drop your resume at victor@tsassessors.com or connect with me on LinkedIn. Let’s talk growth — yours and ours. Show more Show less

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14.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Practice Head – Job Description Overview: As the Commercial and Technical Microsoft Practice Head, you will be responsible for leading and managing all aspects of our Microsoft practice, encompassing both commercial strategy and technical excellence. You will play a crucial role in driving business growth, fostering client relationships, and ensuring the delivery of high-quality solutions leveraging Microsoft technologies. Key Responsibilities: 1. Commercial Strategy Development: • Develop and execute a comprehensive commercial strategy for the Microsoft practice, aligned with overall business objectives. • Identify market trends, customer needs, and competitive landscape to formulate effective go-to-market strategies. • Drive revenue growth by identifying opportunities for expansion, upselling, and crossselling Microsoft solutions and services. 2. Client Relationship Management: • Cultivate and maintain strong relationships with key clients, understanding their business challenges and requirements. • Collaborate with sales teams to identify new business opportunities, participate in client meetings, and contribute to proposal development. • Act as a trusted advisor to clients, offering insights and recommendations on leveraging Microsoft technologies to achieve their business goals. 3. Technical Leadership: • Provide technical leadership and guidance to a team of Microsoft consultants, architects, and developers. • Stay abreast of the latest Microsoft technologies, trends, and best practices, and ensure their incorporation into solution design and delivery. • Drive innovation by exploring emerging technologies and evaluating their applicability to client needs. 4. Project Delivery and Quality Assurance: • Oversee the delivery of Microsoft projects, ensuring adherence to timelines, budgets, and quality standards. • Conduct regular project reviews and performance assessments, identifying areas for improvement and implementing corrective actions as necessary. • Champion a culture of continuous improvement and knowledge sharing within the Microsoft practice. 5. Team Development and Talent Management: • Recruit, onboard, and retain top talent for the Microsoft practice, fostering a culture of excellence, collaboration, and accountability. • Provide mentorship, coaching, and professional development opportunities to team members, helping them enhance their skills and advance their careers. • Encourage a culture of innovation, creativity, and problem-solving among team members. 6. Collaboration and Partnership: • Collaborate closely with other practice heads, sales teams, and cross-functional stakeholders to drive synergies and maximize business outcomes. • Forge strategic partnerships with Microsoft and other ecosystem partners to enhance service offerings, access new markets, and strengthen competitive positioning. Requirements: • Bachelor’s degree in computer science, Engineering, Business Administration, or related field; advanced degree preferred. • Extensive experience (14+ years) in the IT industry, with a focus on Microsoft technologies, solutions, and services. • Proven track record of success in driving commercial growth, managing client relationships, and leading technical teams. • Strong understanding of Microsoft product suite, including Azure, Office 365, Dynamics 365, and Power Platform. • Excellent leadership, communication, and interpersonal skills, with the ability to influence and inspire others. • Strategic thinker with a results-oriented mindset and a passion for innovation. • Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Dynamics 365) preferred. Show more Show less

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0 years

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New Delhi, Delhi, India

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Qualifications: ● Strong academic background with over 65% marks in 10th and 12th grade. ● Any graduate with minimum 6 months experience in sales Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are India’s first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: Our incentive programs are designed to recognize and reward your hardwork, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning & development. Show more Show less

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2.0 - 3.0 years

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Noida, Uttar Pradesh

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Roles and Responsibilities Role & responsibilities: Generate sales opportunities through inbound lead follow ups and outbound cold calls and emails from Asia pacific Europe &US. Briefing GMI Research spectrum of research offerings and exploring opportunities in each call. Locate or propose potential business deal by contacting potential clients by email or phone Develop and cultivate strong buying relationships with clients and understanding customer needs and requirements. Able to engage and interact effectively with leadership; understands how to read audience and customize approach accordingly . Demonstrated ability to manage multiple projects simultaneously. strategize to build and acquire clients accurse multiple industries for research and consulting services. Shall be responsible for account handling and their requirement handling for all the contents. Maximize revenues from the same accounts by delivering the most excepted content, and cross-selling and upselling. Shall help in developing proposals/business case/presentations to the clients, pitching in for the expected research content by the clients. Create and update client database Enhance organizations reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Desired Qualification: Good Interpersonal and Communication skills Ability to work in Team and collaborate Fluency in English, knowledge of French language (preferred) Minimum 2 year experience required. Experience in either market research/brand, marketing, Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹70,000.00 per month Schedule: Day shift Ability to commute/relocate: Noida, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Please call at 8810226562, before coming to f2f interview. Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) total work: 3 years (Preferred) Language: Hindi, English (Preferred)

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3.0 years

0 Lacs

India

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About Us Seeking a dynamic and fast-growing Ed-Tech company dedicated to reshaping how education is delivered across India. With a focus on empowering students and educators through innovative solutions, we aim to provide impactful training, educational products, and software tools to K–12 institutions. To fuel our next phase of expansion, we are building a strong target-driven sales team who can drive business growth with passion, resilience, and deep networks in the education ecosystem. Key Responsibilities Lead Generation: Develop leads via school visits, networking, references, and events. Leverage existing relationships in the K–12 ecosystem. Target: 30+ qualified leads/month Consultative Selling: Conduct need-based sales conversations with principals, management, and trustees. Customize and present relevant solutions (training, publication, or EdTech products). Target: 10 custom demos/pitches per month Closures & Revenue Generation: Own full sales lifecycle – from initial conversation to signed contract. Meet and exceed sales targets through solution-based sales. Target: ₹1.5 Cr+ annual sales quota (pro-rated) Post-Sales Handover & Upselling: Ensure smooth handover to implementation/training team. Identify upsell and cross-sell opportunities. Target: 20% growth within 3 months post-deployment Reporting & CRM: Maintain accurate data in CRM tools. Submit timely reports and forecasts. Target: 95% CRM hygiene weekly Required Skills & Qualifications 2–3 years of sales experience in K–12 domain (preferably training, EdTech, or publications). Proven record of target achievement and client acquisition. Excellent verbal communication & public speaking skills – must be fluent in English, Hindi, and at least one regional language. Strong consultative / conceptual selling approach. Familiarity with school sales cycles, decision-makers, and academic calendars. Ability to travel extensively and work on-site. CRM proficiency (Zoho, Salesforce, etc.) and MS Office skills. Bachelor’s degree required (MBA/B.Ed. preferred). Show more Show less

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0 years

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Kochi, Kerala, India

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Company Description Welcome to VIAZOVA – Where Journeys Begin and Boundaries End. Based in Cochin, Kerala, we blend rich heritage with modern innovation to reshape travel experiences. Our expert team designs unique and unforgettable journeys, reflecting a blend of expertise and authenticity. VIAZOVA offers a range of services including luxury travel, FIT, GIT, MICE, fixed departures, visa processing, and flight and hotel bookings. We provide personalized service combined with the latest technology to make travel comfortable, transparent, and enjoyable. Role Description This is a full-time, on-site role for a Ticketing Supervisor located in Kochi. The Ticketing Supervisor will manage daily ticketing operations, handle customer service and reservations, and oversee flight and hotel bookings. They will ensure efficient service delivery, coordinate with sales teams for upselling opportunities, and address customer inquiries and issues. Additionally, the role will involve maintaining updated knowledge of industry regulations and best practices to enhance the service quality provided to clients. Qualifications Strong Communication and Customer Service skills Proficiency in Sales and Reservations processes Experience in Event Planning GDS Knowledge Excellent organizational and multitasking abilities Ability to work effectively in a fast-paced environment Relevant experience in the travel industry is a plus Bachelor’s degree in Travel, Tourism, Hospitality Management, or a related field Show more Show less

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2.0 years

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Gurugram, Haryana, India

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Company Overview GobbleCube is an AI-powered GrowthOS designed to help brands maximize performance across all their online platforms. We provide hyperlocal digital shelf insights, enabling brands to solve daily challenges related to channel-level sales, pricing and promotions, inventory management, and cost optimization. Leveraging these insights, GobbleCube empowers 150+ brands to optimize their Retail Media spend—a major cost driver—by using real-time AI-driven intelligence. Our platform ensures brands can make data-backed decisions to improve digital marketing efficiency and drive profitability. As we enter our next growth phase, we are poised to onboard leading CPG brands in India and globally. About the Job We are looking for a Growth Manager to join our high-growth SaaS company. The ideal candidate will have strong problem-solving skills and the ability to transform customer challenges into revenue opportunities. This role involves program management, revenue management, and building scalable solutions and teams to drive business growth. Key Responsibilities Customer Problem-Solving & Revenue Growth: Work closely with customers to understand their pain points / deep solves, build scalable solutions, and convert them into revenue opportunities. Program & Account Management: Oversee key accounts, ensuring customer satisfaction, retention, and revenue growth. Process & SOP Development: Build and standardize operational processes, frameworks, and SOPs to scale customer success and account growth. Cross-Functional Collaboration: Act as a bridge between customers and internal teams (sales, onboarding, product, and tech) to align desired business outcomes of the clients. Data-Driven Decision Making: Leverage data analytics to track customer usage, identify growth opportunities, and improve business strategies. Upselling & Cross-Selling: Identify and drive opportunities for expanding revenue from existing customers through additional product offerings. Customer Engagement & Insights: Conduct regular check-ins and business reviews with customers, ensuring they derive maximum value from GobbleCube's platform. Required Skills: Bachelor’s/Master’s degree from a Tier 1 college 2+ years of experience in Growth, P&L management, Revenue Management, Customer Success, Strategy & Ops, Business Consulting, or a related role in a B2B SaaS company. Strong problem-solving skills with a structured approach to tackling business challenges. Experience in program management, account management, and setting up scalable processes/solutions. Excellent analytical skills with proficiency in data tools (Excel and SQL). Strong communication and stakeholder management skills. Proven track record of driving revenue growth through customer engagement and optimization strategies. Show more Show less

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0.0 - 1.0 years

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Mota Mava, Rajkot, Gujarat

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We are looking to employ an enthusiastic and customer-oriented inside sales executive position at Rajkot, Gujarat.to generate quality leads as well as follow up on inbound email and telephone inquiries. The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products. To be successful as an inside sales executive, you should be persuasive and committed to achieving sales goals. Ultimately, a top-performing inside sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times. Inside Sales Executive Responsibilities: Maintaining long-lasting relationships with existing customers through exceptional after-sales service. Actively sourcing new sales opportunities through cold-calling and emailing. Developing in-depth knowledge of product features and benefits. Utilizing virtual meetings to build relationships with new customers. Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products. Advising customers on suitable product selection based on their needs and specifications. Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process. Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. Setting up face-to-face meetings between potential customers and Outside Sales Representatives. This job can be searchad as sales Executive, Busness Devlopment Executive, Inside Sales Inside Sales Executive Requirements: High school diploma or GED. Bachelor's degree in business administration or management, marketing, or related field is preferred. Proficiency in all microsoft office applications and customer relationship management (CRM) software. Proven sales experience. Strong analytical and problem-solving skills. Excellent negotiation and consultative sales skills. Effective communication skills. Exceptional customer service skills Job Type: Full-time Pay: ₹25,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Compensation Package: Commission pay Schedule: Day shift Ability to commute/relocate: Mota Mava, Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Business development: 1 year (Required) Lead generation: 1 year (Required) total work: 1 year (Required) Sales: 1 year (Required) Language: English (Required) Work Location: In person

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2.0 years

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Noida, Uttar Pradesh, India

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🌟 We're Hiring: Business Development Executive (BDE) for Enterslice 🌟 Company: Enterslice Pvt. Ltd Budget- Upto 30K Experience- 6 months to 2 Years Location: Sector 60, Noida Are you a strong communicator with a passion for building meaningful business relationships? Join Enterslice Pvt. Ltd. as a Business Development Executive (BDE) and take your sales career to the next level! 🔑 *Key Responsibilities:* Lead Generation: Initiate cold calls to identify and develop new business opportunities. Client Outreach: Connect with potential clients across a variety of industries. Sales Coordination: Manage inbound and outbound sales activities efficiently using CRM tools. Relationship Management: Build and maintain long-term client relationships based on trust and performance. Upselling & Retention: Promote additional services and ensure client retention. 🛠️ *Required Skills & Qualifications*: Excellent communication and persuasive selling skills Basic understanding of business registration and compliance processes Proactive attitude with a willingness to learn and adapt Familiarity with CRM platforms and Microsoft Office tools. For more details, reach out to us at: 📞 HR Laxmi- +91 9582055589 ✉️ laxmi.chauhan@enterslice.com Show more Show less

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2.0 years

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Bengaluru, Karnataka

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Experience : 2 Years+ in advertising. The role would require but is not restricted to : - Handling Key Accounts & Nurturing Business Relationship. - Brand Life Cycle Planning & Management. - Sales, Upselling & Cross-Selling. - Plan and execute projects end to end (Starting from briefs to reports to billing). - Research the market and keep a close eye on market trends. Qualities you'll bring : - Proactive and a Self Starter. - Knowledge about digital marketing and trends. - Keen problem solver. - Effective written and oral communication skills. - Must be able to thrive in a fast-paced environment.. Job Type: Full-time Pay: ₹400,000.00 - ₹700,000.00 per year Benefits: Paid sick time Paid time off Provident Fund Work from home Compensation Package: Yearly bonus Schedule: Day shift Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

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0.0 - 5.0 years

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South Tukoganj, Indore, Madhya Pradesh

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Job Title: Sr. Business Development Executive Company: DigitalVia Technologies (OPC) Private Limited Location: Indore (Work From Office) We are looking for a dynamic, self-driven, and results-oriented Sr. Business Development Executive to join our growing team. In this role, you will be responsible for identifying and acquiring new clients, nurturing long-term relationships, and promoting our core services— PR, Digital Marketing, and Influencer Marketing . You’ll play a key role in scaling our business through strategic outreach, solution-based selling, and effective collaboration with internal teams. Key Responsibilities Identify and target potential clients through cold calling, emailing, LinkedIn, and other networking platforms. Schedule and conduct discovery calls or meetings (in-person or virtual) to understand client needs. Develop and manage a strong pipeline of leads and convert prospects into paying clients. Client Relationship Management Build and maintain long-term client relationships through consistent communication and delivery excellence. Serve as the primary liaison between clients and internal teams, ensuring high client satisfaction. Identify opportunities for upselling and cross-selling services. Solution Presentation & Consultation Effectively communicate the value of services such as PR, SEO, Paid Ads, and Influencer Marketing. Create tailored proposals and pitch decks based on client requirements and business objectives. Address objections, negotiate deals, and successfully close sales. Market Research & Business Strategy Analyze market trends, competitor offerings, and industry shifts to refine targeting strategies. Collaborate with the marketing team to develop campaigns that support lead generation efforts. Contribute insights that enhance the company’s offerings and positioning. Sales Reporting & CRM Management Maintain accurate client data, activities, and follow-ups using CRM tools. Generate and present regular sales reports outlining performance, revenue, and conversion metrics. Use analytics to track success rates and adjust strategies as needed. Team Collaboration Coordinate with internal departments (PR, Digital Marketing, Creative) to ensure seamless service delivery. Share client feedback to help improve service quality and innovation. Required Qualifications Bachelor's degree in Marketing, Business Administration, or a related field. 3–5 years of proven experience in business development, client acquisition, or sales—preferably in digital marketing, PR, or influencer marketing. Strong understanding of digital marketing concepts and campaign execution. Excellent verbal and written communication, presentation, and negotiation skills. Proficiency in CRM platforms (e.g., Zoho, HubSpot), MS Office, and LinkedIn. Self-starter with a target-driven mindset and ability to work independently. Key Skills New client acquisition & B2B lead generation Consultative selling and pitching Relationship building and account management Market research & competitor analysis Strong communication and interpersonal abilities CRM and data tracking Strategic thinking with a growth mindset Why Join DigitalVia? Work in a fast-paced, innovation-led agency environment. Attractive salary package with performance-based incentives. Accelerated career growth and leadership opportunities. Supportive, collaborative, and creative team culture. Exposure to diverse industries and exciting campaigns. How to Apply Send your updated resume to kalash.bhalerao@digitalvia.in For more details, contact us at +91-9755670135 Subject Line: Application for Business Development Manager – [Your Name] Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Leave encashment Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Preferred) Language: English (Required) Location: South Tukoganj, Indore, Madhya Pradesh (Required) Work Location: In person

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0.0 - 5.0 years

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Pune, Maharashtra

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Job Information Date Opened 06/13/2025 Job Type Full time Industry Engineering Work Experience 3-4 years City Pune City State/Province Maharashtra Country India Zip/Postal Code 411001 About Us nCircle Tech Private Limited (Incorporated in 2012) empowers passionate innovators to create impactful 3D visualization software for desktop, mobile and cloud. Our domain expertise in CAD and BIM customization is driving automation with the ability to integrate advanced technologies like AI/ML and AR/VR, which empowers our clients to reduce time to market and meet business goals. nCircle has a proven track record of technology consulting and advisory services for AEC and Manufacturing industry across the globe. Our team of dedicated engineers, partner ecosystem and industry veterans are on a mission to redefine how you design and visualize. Job Description We are seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will be responsible for managing client relationships, driving business growth, and ensuring the successful delivery of solutions tailored to the needs of architecture, engineering, and construction clients. Responsibilities: Client Relationship Management: Build and maintain strong relationships with key clients in the AEC sector, ensuring high levels of customer satisfaction and retention. Sales & Business Development: Identify new business opportunities, generate leads, and convert prospects into long-term clients. Collaborate with marketing and technical teams to develop tailored proposals. Project Coordination: Work closely with internal teams to ensure timely and successful delivery of products and services according to client needs and objectives. Account Growth: Develop strategic account plans to grow revenue within existing accounts through upselling and cross-selling. Market Intelligence: Stay updated on industry trends, competitor activities, and market developments to inform strategic decisions. Reporting & Forecasting: Maintain accurate records of account activity, pipeline, and forecasts using CRM tools. Provide regular updates to senior management. Required Skills: Bachelor’s degree in Business, Engineering, Architecture, or related field. 3–5 years of experience in account management or sales, preferably in the AEC industry. Strong understanding of the AEC project lifecycle and stakeholder dynamics. Excellent communication, negotiation, and interpersonal skills. Proficiency in CRM software and Microsoft Office Suite. Ability to travel as needed.

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0.0 - 2.0 years

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Pune, Maharashtra

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Additional Information Job Number 25097789 Job Category Sales & Marketing Location JW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India, 411053 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand’s Customer Service Standards and property’s Brand Standards. Executes and supports the business Customer Service Standards and property’s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Gurugram, Haryana, India

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Compliance Tax management - International Taxation - CA - Gurugram Job Location: Gurugram Qualification: CA Your Responsibilities Interfacing the senior management of MNCs/corporate Houses; Coordination with the global partners. Understanding the business and their global requirements Advising/Assisting in incorporating overseas Companies, overseeing the timely compliances of the companies, audit Building and maintaining profitable relationships with key customers. Advising client to get their queries resolved quickly and efficiently. Keeping clients updated on the latest changes in relevant Taxation or Compliance policies in their country of operations. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Knowing your competition and strategizing accordingly. Required Skill Set Good communication skills (Oral and written) A self-starter, proactive and forthcoming, quick learner with excellent presentation skills Proficient in all Microsoft Applications specially MS Office and business email writing Proficient in MS Excel or other Client Invoicing Tracking software to promptly generate the invoices, track payments made to our partner vendors and track the payments done by the clients. Eagerness to expand knowledge of the International Accounting, Compliances and Taxation concepts Proactive approach in learning in international business setup and other compliance requirements Team worker Good interpersonal and communication skills. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction. (ref:iimjobs.com) Show more Show less

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Noida, Uttar Pradesh, India

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*Job Title: A2P SMS Account Manager* *Location: Noida, Uttar Pradesh* *Website :- www.lmservices.in* *About Us:-* Lord Mahavira Services is a leading provider of A2P messaging solutions, delivering reliable and innovative communication services to global clients. *Role Overview:* We seek an experienced A2P SMS Account Manager to manage client relationships, optimize service delivery, and drive revenue growth. *Key Responsibilities:* • Account Management: Manage and nurture relationships with existing clients, ensuring client satisfaction and retention. • Revenue Growth: Identify upselling and cross-selling opportunities within the existing client base. • Client Onboarding: Assist new clients with onboarding, technical integration, and initial setup of A2P SMS services. • Traffic Monitoring: Monitor SMS traffic, troubleshoot delivery issues, and ensure high-quality service delivery. • Technical Collaboration: Collaborate with technical teams to resolve client issues, optimize routing, and ensure compliance with industry standards. • Reporting: Provide regular updates to clients on campaign performance, usage statistics, and delivery rates. • Market Research: Stay updated with industry trends, competitive offerings, and regulatory requirements. • Contract Negotiation: Negotiate service agreements and renewals with clients, ensuring mutually beneficial outcomes. • Customer Support: Act as the primary point of contact for clients, resolving their queries in a timely and efficient manner. *Qualifications:* • Bachelor’s degree in business, Marketing, IT, or related fields. • Experience in A2P SMS/telecom account management. • Knowledge of SMS platforms, APIs, and protocols like SMPP and HTTP. • Strong communication, analytical, and negotiation skills. • Familiarity with DLT regulations and international SMS routing is a plus. Show more Show less

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3.0 - 6.0 years

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Gujarat, India

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About Us 1Lattice is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. Job Title: Client Lead - Expert Network Operations Location : New Delhi Company: 1Lattice (Business Unit 1Expert) Department: Expert Network Operations Job Summary You will manage a team responsible for conducting expert calls for leading Private Equity firms, Consulting organizations, and other top corporate clients. You will lead the team in ensuring the seamless execution of expert interviews, generating additional business from existing accounts, and maintaining high operational standards. Your role will include managing client relationships, driving account growth, and ensuring that expert calls are executed on time to meet client expectations. Key Responsibilities Team Management: Lead, mentor, and develop a team responsible for managing expert calls. Set performance expectations, provide regular feedback, and conduct performance reviews. Manage team workload, allocate resources efficiently, and ensure timely project completion. Operations & Execution Oversee the scheduling, execution, and quality control of expert calls between clients and industry experts. Be accountable for ensuring all expert calls are executed on time, in line with client-specific timelines and requirements. Ensure that expert recruitment, onboarding, and call execution processes meet company service quality standards. Client & Account Management Serve as the primary point of contact for key client accounts, ensuring strong communication and exceptional service delivery. Proactively generate additional business from existing clients through account mining by identifying new opportunities, upselling, and expanding relationships within accounts. Collaborate with the Sales and Client Services teams to drive account growth and maintain strong client satisfaction. Expert Network Growth Oversee the development and expansion of 1Lattices expert network across diverse industries. Lead initiatives to recruit and retain high-quality industry experts, ensuring their availability for client needs. Monitor trends and insights in Private Equity, Consulting, and Corporate sectors to anticipate client demand for expert insights. Process Improvement Continuously assess and improve internal processes to increase efficiency, improve client satisfaction, and optimize resource allocation. Implement tools, technologies, and methodologies to streamline expert network operations. Reporting & Metrics Monitor and report on key performance indicators (KPIs), such as call success rates, on-time execution of expert calls, client feedback, and team performance. Track and report on additional business generated from existing clients through upselling, cross-selling, and account expansion. Prepare weekly, monthly, and quarterly reports for senior management and key stakeholders. Qualifications and Bachelors degree in Business, Economics, or a related field (Masters degree 3-6 years of experience in a team management role in expert network operations, consulting, research, or related fields. Experience in Private Equity, Consulting, or Corporate advisory services is a plus. Leadership Skills Proven ability to lead and manage high-performing teams in a fast-paced environment. Strong interpersonal skills with the ability to mentor and develop team members. Client & Account Management Skills Demonstrated success in managing client relationships and delivering high-quality service. Proven ability to grow existing accounts by generating additional business and driving account mining initiatives. Analytical & Strategic Thinking Strong analytical skills to assess client needs, expert suitability, and project timelines. Ability to think strategically and drive the business forward through operational Skills: Excellent written and verbal communication skills. Ability to communicate effectively with senior-level Strong problem-solving abilities with a focus on proactive solutions and decision-making. Technical Proficiency: Familiarity with CRM tools, database management, and project management software. Preferred Qualifications Understanding of the expert network industry and its dynamics. Experience with expert recruitment processes, including sourcing, onboarding, and compliance. What We Offer Competitive salary and performance-based incentives. Opportunities for professional growth and development. A dynamic and collaborative work environment with exposure to high-profile clients. (ref:iimjobs.com) Show more Show less

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4.0 years

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Noida, Uttar Pradesh, India

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We are looking for a Renewal Account Manager to join our Intellectual Property Sales team for Noida. This is an amazing opportunity to champion our line of IP products and services and work with our customers across the innovation ecosystem. The Renewal Account Manager plays a critical role in maintaining successful client relationships, managing renewals, driving incremental revenue and providing invaluable cross-functional perspective on product and process improvements to the client experience About You – Experience, Education, Skills, And Accomplishments Minimum of a bachelor’s degree Minimum of 4 years Sales experience in a business-to-business sales environment Business intelligence or SAAS sales experience in the IP industry. Capacity to learn and effectively utilize SalesForce.com and other programs relevant to the role. Proven track record of Renewal account management capability: Ability to work independently and collaboratively, making decisions based on data and good judgment and drawing on resources to support decision making when appropriate. Strong multi-tasking, organizational and prioritization skills, with ability to maintain professional demeanour under pressure. Excellent presentation, communication, negotiation and time management skills. Creative problem solver and decision maker, with enthusiasm and focus to reach positive outcomes. It would be great if you are . . . Understanding of consultative selling and strategic account management. Previous experience in Information Technology and Services, Legal Services, Information Services, or experience in the Intellectual Property or life sciences industry Flexible and adaptable with a strong desire to learn and develop. Able to analyse, compare, evaluate, reconcile and draw meaningful conclusions and action plans from data. What will you be doing in this role? Nurture account retention and portfolios by proactively engaging with clients to gain insight, communicate new and improved product functionality, identify opportunities, and foster add-ons and upselling. Maintain client base and corresponding retention volume by undertaking usage analysis, research, negotiation, and other activities that increase and solidify customer loyalty to Clarivate products through emails, phone calls, and other client communication venues. Diligently manage of opportunities in CRM (Salesforce) ensuring all information is up to date at all times. Collaborate with Account Managers and Product Specialists to support overall sales strategy and account support. Provides weekly reporting to Account Managers, Product Specialists and Regional Sales/RAM leaders and escalates any issues that would impact renewal or new business. About The Team In the IP division, accelerating innovation is at the core of what we do. With our contextual intelligence: expertise, data and technology; we support all kinds of customers in their decision making, R&D solutions and IP protection. This role will be part of a team that supports customers across India, South-East Asia and ANZ, reporting to the Head, IP Sales-South Asia. Hours of Work This is a full-time permanent position with normal working hour. This is a hybrid role working 3 days a week in our Noida office location At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

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0 years

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Noida, Uttar Pradesh, India

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Selected Intern's Day-to-day Responsibilities Include Build strong relationships with assigned customers and act as their trusted point of contact. Understand customers’ business needs and goals to suggest relevant MyOperator solutions. Identify opportunities for upselling and cross-selling within existing accounts. Assist in onboarding new clients and drive product adoption through training and support. Monitor customer health and usage data to proactively address issues or opportunities. Collaborate with sales, product, and support teams to resolve customer queries. Maintain accurate records in CRM and document all customer interactions. About Company: VoiceTree Technologies was established in November 2010 by Ankit Jain in New Delhi, India. Since its inception, the company has focused on developing solutions to simplify and make call management more affordable. Its flagship product, MyOperator, offers seamless reception and management of customer calls, while CODAC addresses call automation needs for businesses. VoiceTree aims to create simple and cost-effective telephony solutions. The team continually seeks innovative call management solutions to help businesses realize the importance of effective call handling and achieve exponential growth. Show more Show less

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Exploring Upselling Jobs in India

Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.

Average Salary Range

The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.

Related Skills

In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.

Interview Questions

  • What is upselling, and how does it differ from cross-selling? (basic)
  • Can you describe a successful upselling experience you had in your previous role? (medium)
  • How do you handle objections from customers when upselling? (medium)
  • What strategies would you use to upsell to a hesitant customer? (medium)
  • How do you measure the success of your upselling efforts? (basic)
  • Have you ever dealt with a difficult customer while upselling? How did you handle the situation? (medium)
  • How would you tailor your upselling approach for different customer segments? (advanced)
  • What tools or techniques do you use to identify upselling opportunities? (medium)
  • How do you ensure that upselling does not come across as pushy or aggressive? (medium)
  • Can you give an example of a time when upselling resulted in a significant increase in revenue for your company? (advanced)
  • How do you stay updated on industry trends and new products to enhance your upselling skills? (basic)
  • What role do customer relationships play in successful upselling? (medium)
  • How do you prioritize upselling opportunities in a high-volume sales environment? (medium)
  • Describe a time when you had to upsell a product or service that you were not very familiar with. How did you handle it? (medium)
  • How do you handle rejections or negative responses while upselling? (basic)
  • What do you think are the key qualities of a successful upselling professional? (basic)
  • How do you maintain a positive attitude and motivation while upselling? (basic)
  • Can you walk us through your upselling strategy from identifying a lead to closing a sale? (advanced)
  • What are the common challenges faced by upselling professionals, and how do you overcome them? (medium)
  • How do you handle upselling in a competitive market where customers have multiple options? (medium)
  • Have you ever introduced a new upselling technique or strategy in your team? How did it impact sales? (medium)
  • How do you build rapport with customers to increase the chances of successful upselling? (medium)
  • What role does data analysis play in effective upselling? (medium)
  • How do you tailor your upselling approach for different sales channels, such as online vs. offline? (advanced)
  • Can you share a time when you had to upsell a complex or high-ticket item? How did you handle it? (advanced)

Closing Remark

As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!

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