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2.0 years
0 Lacs
Kochi, Kerala, India
On-site
Job Description Job Title : Senior Style Associate Department : Retail Stores Reports To : Store Manager Role Summary : The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability. Key Responsibilities : Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions. Address issues professionally and ensure customer needs are met. Gather customer feedback to improve products and services while addressing any concerns promptly. Sales Mastery Responsible for achieving store sales targets. Drive solution-based sales by understanding customer needs and offering relevant products and services. Focus on selling higher-value products to increase the average transaction value. Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets. Demonstrate negotiation and objection-handling to convert prospects into loyal customers. Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team. Demonstrate problem-solving skills to address challenges and manage resistance effectively. Show learning agility by quickly adopting new processes or strategies to improve sales and service. Decision-Making Utilize analytical thinking to make sound operational decisions. Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning. Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies. Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover. Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency. Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks. Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions. Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team. Assist in training and mentoring new and existing team members to improve their understanding of products and services. Candidate Requirement : Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail. Must be above 20 years of age and below 35 years of age. Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts Key Performance Indicators Sl. No. Goal Performance Parameter (Measurable) Weightage 1 Achieve sales targets Achievement of store targets ABV 40% 2 Deliver exceptional customer service across all stores Customer Satisfaction Surveys (CSAT) 20% 3 Adherence to Policies and Procedures Operational score card Percentage of accurate inventory counts compared to system records Present on the floor during weekends and holidays 25% 4 Leadership and Team Contribution Contribution to overall store sales targets Success rate of SA in meeting sales targets 15% check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Kochi, Kerala, India
On-site
Job Description Job Title : Senior Style Associate Department : Retail Stores Reports To : Store Manager Role Summary : The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability. Key Responsibilities : Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions. Address issues professionally and ensure customer needs are met. Gather customer feedback to improve products and services while addressing any concerns promptly. Sales Mastery Responsible for achieving store sales targets. Drive solution-based sales by understanding customer needs and offering relevant products and services. Focus on selling higher-value products to increase the average transaction value. Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets. Demonstrate negotiation and objection-handling to convert prospects into loyal customers. Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team. Demonstrate problem-solving skills to address challenges and manage resistance effectively. Show learning agility by quickly adopting new processes or strategies to improve sales and service. Decision-Making Utilize analytical thinking to make sound operational decisions. Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning. Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies. Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover. Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency. Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks. Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions. Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team. Assist in training and mentoring new and existing team members to improve their understanding of products and services. Candidate Requirement : Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail. Must be above 20 years of age and below 35 years of age. Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts Key Performance Indicators Sl. No. Goal Performance Parameter (Measurable) Weightage 1 Achieve sales targets Achievement of store targets ABV 40% 2 Deliver exceptional customer service across all stores Customer Satisfaction Surveys (CSAT) 20% 3 Adherence to Policies and Procedures Operational score card Percentage of accurate inventory counts compared to system records Present on the floor during weekends and holidays 25% 4 Leadership and Team Contribution Contribution to overall store sales targets Success rate of SA in meeting sales targets 15% check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less
Posted 1 week ago
1.0 - 2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
We Are Hiring! We are looking for dynamic and driven professionals with 1-2 years of experience to join us in the following role: Responsibilities Develop and maintain strong relationships with existing and potential clients. Act as the primary point of contact for clients, addressing inquiries and concerns promptly. Understand client needs and propose suitable solutions or services. Collaborate with internal teams to ensure seamless service delivery. Identify opportunities for upselling or cross-selling company products/services. Gather client feedback and work on improving customer experience. Maintain accurate records of client interactions and agreements. Stay updated with industry trends to serve clients better. Handle client escalations and work towards timely resolutions. Organize meetings, events, or networking opportunities to strengthen client relationships. Qualifications Bachelor’s or Master’s degree in any discipline. 1-2 years of experience in client management or related fields. If you’re a passionate professional ready to take on this exciting role, we’d love to hear from you! Apply now and be a part of our journey! Show more Show less
Posted 1 week ago
2.0 - 4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Description Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management/calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. May be responsible for booking orders, upselling or cross-selling products and/or processing quotes. In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products. Prefer the experience with Microsoft SharePoint for document management and collaboration preferred experience with Microsoft power apps for building custom business application. Resolves problems by applying established policies, procedures and tactics. May require ability to read/write in one or more languages. Qualifications May require some higher education or specialized training/certification, or equivalent combination of education and experience. Typically, 2-4 years of relevant experience for entry to this level. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: No Shift: Evening Duration: No End Date Job Function: Customer Service Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Lephripada, Odisha, India
On-site
We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product knowledge, and analytics to align digital solutions to current customers’ needs and meet or exceed a sales goal. What You'll Do Here Achieves sales target for assigned accounts to achieve customer retention and grow sales Provides consultative upselling and service by applying product knowledge and expertise Performs effective territory planning to drive results Supports customers to enable optimal navigation of digital products and resources Monitors success of digital courses to enable positive customer experience Cultivates relationships to ensure satisfaction and drive customer success through effective problem-solving skills and offering solutions Exceeds customer expectations, prioritizes needs, and focuses on retention and renewal of customers Acts as voice of customer to inform internal stakeholders on product and experience improvements Performs other duties as needed to achieve organizational goals Skills You Will Need Here Minimum of 2 years of experience in relationship-based role – customer or account management Strong desire and commitment to learn additional skills to close on sales opportunities Strong communication skills, written and verbal to effectively engage customers Demonstrated understanding of technology and some experience with digital products Ability to build and maintain strong and trusting customer relationships Ability to analyze data and apply to drive results Highly organized with ability to handle multiple projects and work efficiently Ability to work independently, take initiative to drive efficiency and effectiveness in the role, and take proactive approach to supporting customers and collaborating with partners Some direct sales experience preferred Bachelor’s degree or equivalent experience preferred including experience in a higher education environment, working with faculty on training and implementation of digital solutions Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $23.00 USD Show more Show less
Posted 1 week ago
0.0 - 2.0 years
3 - 3 Lacs
Gurugram
Work from Office
Role & responsibilities Identify and generate new B2B leads through networking, cold calling, referrals, and industry events. Conduct needs assessments with business clients to understand their insurance requirements. Present and sell a variety of commercial insurance products, such as general liability, property, workers' compensation, business interruption, and cyber liability. Prepare and deliver customized insurance proposals and quotes. Build and maintain long-term relationships with business clients and key decision-makers. Negotiate terms and close sales while ensuring client satisfaction and compliance. Collaborate with underwriters and support teams to ensure efficient policy issuance and service deliver
Posted 1 week ago
0.0 - 31.0 years
0 - 0 Lacs
Basavanagudi, Bengaluru/Bangalore
Remote
🧾 Job Summary:We are seeking a motivated and customer-focused Inside Sales Executive to manage walk-in customers, understand their needs, present suitable product solutions, and drive upsell and cross-sell opportunities. This role also involves maintaining strong customer relationships for retention, and performing key administrative coordination to ensure smooth sales operations. 🎯 Key Responsibilities: 🛍 Customer Interaction & Sales Greet and assist walk-in customers in a professional and friendly manner. Understand customer needs through active listening and needs assessment. Present appropriate products or services that match customer requirements. Promote upselling and cross-selling opportunities to maximize revenue. Provide product demos and explain features, pricing, and benefits clearly. 🤝 Customer Retention & Service Build long-term relationships with customers to ensure repeat business. Handle post-sale follow-ups, queries, or service requests. Maintain a customer-first approach to enhance satisfaction and loyalty. 🗂 Administrative & Coordination Manage customer data, interactions, and transactions in CRM or internal systems. Generate sales invoices, quotations, and follow-up documentation. Coordinate with warehouse, logistics, and support teams to ensure order accuracy and timely delivery. Support store/office operations through reporting, inventory checks, and stock updates. ✅ Key Requirements: 🎓 Education & Experience: Bachelor’s Degree preferred. 1–3 years of experience in inside sales, retail sales, or customer-facing roles. 💼 Skills Excellent verbal communication and interpersonal skills. Strong product knowledge and the ability to explain technical or detailed features simply. Proficiency in MS Office and CRM tools (e.g., Salesforce, Zoho). Attention to detail and multitasking abilities. Customer-oriented mindset with persuasive selling techniques. Working Days: In this position, employees work six days a week, including Sundays. They can choose any other working day as their weekly off instead of Sunday.
Posted 1 week ago
2.0 - 31.0 years
0 - 0 Lacs
Chennai
Remote
About Trend Works: Trend Works is a dynamic and innovative co-working space provider located in Chennai and Bangalore dedicated to fostering a collaborative and inspiring work environment. We are committed to helping businesses and individuals thrive by offering flexible office solutions and a vibrant community. As we continue to grow, we are looking for a Sales Executive to join our team and contribute to our mission of creating and selling exceptional workspaces. Job Description: Weare seeking a dynamic and results-driven Sales Executive to join our sales team. The Sales Executive will play a crucial role in driving revenue growth by acquiring new clients and maintaining excellent relationships with existing clients. This role offers an exciting opportunity to work in the fast-paced co-working industry and contribute to our company's expansion. Key Responsibilities: Client Acquisition: ● Conduct needs assessments and consult with potential clients to understand their workspace requirements, including office size, location, amenities, and lease terms. ● Ability to generate enquiries with strong negotiation skills. ● Should possess in-depth knowledge on corporate real estate service (CRES) and provide tailored solutions. ● Customize and present managed office solutions that align with the client's needs and preferences. ● Prepare and deliver persuasive sales presentations and proposals to potential clients. ● Identify opportunities for upselling or cross-selling additional services. Lead Generation: ● Proactively seek out and assess potential clients using a variety of methods, such as online research, networking, and referrals. ● Establish and cultivate a dynamic lead pipeline by effectively researching and connecting with potential clients. Relationship Management: ● Build and maintain strong relationships with existing clients, ensuring high levels of client satisfaction. ● Develop healthy relationships with clients across all verticals and not limited to Business leadership. ● Manage stakeholder expectations through the life cycle from strategy formulation to execution. ● Act as a trusted advisor to clients, addressing their needs and resolving any issues promptly. Market Research: ● Stay updated on industry trends, market competition, and emerging opportunities. ● Tailor sales tactics to meet evolving competitive challenges. Documentation and Reporting: ● Maintain accurate records of sales activities, client interactions, and sales pipelines. ● Generate regular sales reports and forecasts for management review. Collaboration: ●Collaborate with marketing and operational teams to develop marketing materials, promotions, and strategies to attract new clients. ● Work closely with the operations team to ensure seamless service delivery. Qualifications and Skills: ● Bachelor's degree in Business, Sales, Marketing, or a related field (preferred). ● Proven track record in B2B sales, with a minimum of 4 years of experience in a similar role. ● Strong communication, negotiation, and interpersonal skills. ● Self-motivated and target-oriented with a passion for sales. ● Ability to work independently and as part of a team. ● Excellent time management and organisational abilities. ● Knowledge of the co
Posted 1 week ago
3.0 - 31.0 years
0 - 0 Lacs
Guttala Begumpet, Hyderabad
Remote
🌟 Job Title: Manager(Sales&Operations)📍 Location: Madhapur,Kondapur,Nallagandla💼 Employment Type: Full-Time💸 Salary: Competitive + Performance Bonuses 🌿 Job Summary:The Spa Center Manager is responsible for overseeing all aspects of spa operations, ensuring a superior guest experience, maintaining high service standards, and optimizing revenue. This role involves managing staff, maintaining the facility, and implementing marketing strategies to enhance the spa's reputation and profitability. 🔧 Key Responsibilities:1. Leadership and Team Management:Recruit, train, and supervise spa staff, including therapists and front desk personnel. Conduct regular performance reviews and provide ongoing training. Foster a positive and professional work environment. Create and manage staff schedules to ensure optimal coverage. 2. Operations Management:Oversee daily spa operations, including client bookings, inventory, and facility maintenance. Ensure compliance with health and safety regulations. Monitor cleanliness and hygiene standards. Coordinate with suppliers and manage inventory control. 3. Financial and Budget Management:Develop and manage the spa's budget. Track sales, monitor expenses, and analyze financial performance. Implement strategies to increase revenue, such as upselling and promoting packages. 4. Customer Service Excellence:Maintain high levels of guest satisfaction by delivering outstanding customer service. Address client concerns and resolve issues promptly. Implement feedback systems and maintain positive client relationships. 5. Marketing and Business Development:Develop marketing initiatives to attract new clients and retain existing ones. Collaborate with the marketing team to plan promotions and events. Manage social media presence and online reputation. 6. Reporting and Documentation:Maintain records of daily operations, sales, customer feedback, and staff performance. Prepare monthly reports for senior management. ✅ Required Skills and Qualifications:Bachelor’s degree in Hospitality Management or a related field. Minimum 3 years of experience in spa or hospitality management. Strong leadership and interpersonal skills. Proficiency with CRM and booking software. Financial acumen and budget management experience. Excellent communication and problem-solving abilities.
Posted 1 week ago
0.0 - 31.0 years
0 - 0 Lacs
Thousand Lights, Chennai
Remote
Job Description Contact HR Vishwa - Watsapp only - +91 72009 36304 Sales and Customer Service: Meeting Sales Targets: Achieving and exceeding set sales goals through effective customer engagement. Customer Relationship Management: Building and maintaining positive relationships with customers to encourage repeat business. Providing Product Information: Explaining product features, benefits, and pricing to customers. Handling Customer Inquiries: Answering questions and addressing concerns about products and services. Offering Solutions: Providing solutions to customer problems and complaints. Greeting and Engaging Customers: Creating a positive and welcoming environment for customers. Assisting with Purchases: Guiding customers in finding products and making purchases. Processing Transactions: Accurately and efficiently processing sales transactions. Handling Returns and Exchanges: Managing returns and exchanges in a timely and professional manner. Product Knowledge and Sales Strategies: Product Knowledge: Developing and maintaining a thorough understanding of the product range. Sales Strategies: Implementing sales strategies and participating in promotional events. Product Demonstrations: Demonstrating products and services to customers. Cross-selling and Upselling: Identifying opportunities to sell additional products or services. Maintaining Sales Records: Keeping accurate records of sales and customer interactions. Other Responsibilities: Customer Feedback: Gathering and relaying customer feedback to management for service improvement. Inventory Management: Ensuring merchandise is well-stocked and organized on the sales floor. Maintaining a Clean and Organized Store: Contributing to the overall cleanliness and organization of the store. Reporting: Maintaining accurate records of sales and customer interactions. Attending Trade Shows and Events: Representing the company at industry events and conferences.
Posted 1 week ago
1.0 - 4.0 years
1 - 3 Lacs
Kolkata
Work from Office
Role & responsibilities We are seeking a motivated and goal-driven Sales Executive to join our team for driving nominations, sponsorships, and delegate sales for Entrepreneur Awards, Conferences, and Events. The ideal candidate will have a strong interest in business networking, events, and a passion for promoting entrepreneurship. You will be responsible for reaching out to entrepreneurs, business leaders, and corporates, and converting leads into confirmed participation for high-profile award events. Key Responsibilities: Identify and prospect potential nominees, sponsors, and attendees for entrepreneur awards and business events. Build and maintain strong relationships entrepreneurs, founders, and decision-makers. Make outbound calls, emails, and LinkedIn outreach to generate leads and drive sales. Pitch award nomination categories, event benefits, and participation packages. Manage the entire sales cycle: lead generation, pitching, negotiation, closing. Maintain accurate records of client interactions and pipeline status in CRM tools. Meet and exceed individual monthly/quarterly sales targets. Coordinate with marketing and operations teams to ensure smooth execution. Provide feedback to improve pitch decks and product offerings. Preferred candidate profile Bachelors degree in Business, Marketing, or a related field. 14 years of experience in B2B / B2C Sales (experience in PR Project, Digital Marketing project / award/event/conference sales preferred). Excellent communication, negotiation, and presentation skills. Strong networking skills and ability to speak with senior stakeholders. Target-driven with a passion for closing deals and growing revenue. Self-motivated and able to work under minimal supervision. Please contact Shameena - 8939999801 or send email to shameena@axisconsultancy.co.in
Posted 1 week ago
0 years
0 Lacs
Jamshedpur, Jharkhand, India
On-site
Business Development & Execution Formulate Sales Execution on ground for driving health business in alignment with overall business strategy for the vertical considering the prevailing market conditions to ensure achievement of defined targets/revenue/ profit Maintains and analyzes sales reports and accordingly directs sales teams to increase health business Screen market landscape and identify prospective institutes/ big agents who can liaison with us to increase health sales Develop and implement action plans for increasing the intermediaries’ wallet share with BAGIC while maintaining profitability of business Intermediary Management Analyze performance of agents and guide them to maximize their revenue by using upselling/cross-selling strategies. Manage relationships with the bank branches that have been assigned to the Health Sales team across the zone, to drive health business. Ensure IMD and customer grievances have been addressed, if any. Engage with the agents on a monthly basis to ensure they are adequately motivated to keep generating business for BAGIC. Run campaigns/ trainings/ league programs for intermediaries in the zone to develop their knowledge of products enhance their sales capabilities Operational review Interact with intermediaries to evaluate their performance/ business generated by them and address any concerns which may be hampering business for BAGIC Team Development Participate in recruitment process to identify the right talent for various positions within the team. Establish individual performance expectations and regularly review individual performance of IMDs. Guides the IMDs with ideas on different approaches while doing agent recruitment to maximizing sales revenue. Create development opportunities for IMDs to enhance functional knowledge and sales capabilities. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Roorkee, Uttarakhand, India
On-site
Business Development & Execution Formulate Sales Execution on ground for driving health business in alignment with overall business strategy for the vertical considering the prevailing market conditions to ensure achievement of defined targets/revenue/ profit Maintains and analyzes sales reports and accordingly directs sales teams to increase health business Screen market landscape and identify prospective institutes/ big agents who can liaison with us to increase health sales Develop and implement action plans for increasing the intermediaries’ wallet share with BAGIC while maintaining profitability of business Intermediary Management Analyze performance of agents and guide them to maximize their revenue by using upselling/cross-selling strategies. Manage relationships with the bank branches that have been assigned to the Health Sales team across the zone, to drive health business. Ensure IMD and customer grievances have been addressed, if any. Engage with the agents on a monthly basis to ensure they are adequately motivated to keep generating business for BAGIC. Run campaigns/ trainings/ league programs for intermediaries in the zone to develop their knowledge of products enhance their sales capabilities Operational review Interact with intermediaries to evaluate their performance/ business generated by them and address any concerns which may be hampering business for BAGIC Team Development Participate in recruitment process to identify the right talent for various positions within the team. Establish individual performance expectations and regularly review individual performance of IMDs. Guides the IMDs with ideas on different approaches while doing agent recruitment to maximizing sales revenue. Create development opportunities for IMDs to enhance functional knowledge and sales capabilities. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Haldwani, Uttarakhand, India
On-site
Business Development & Execution Formulate Sales Execution on ground for driving health business in alignment with overall business strategy for the vertical considering the prevailing market conditions to ensure achievement of defined targets/revenue/ profit Maintains and analyzes sales reports and accordingly directs sales teams to increase health business Screen market landscape and identify prospective institutes/ big agents who can liaison with us to increase health sales Develop and implement action plans for increasing the intermediaries’ wallet share with BAGIC while maintaining profitability of business Intermediary Management Analyze performance of agents and guide them to maximize their revenue by using upselling/cross-selling strategies. Manage relationships with the bank branches that have been assigned to the Health Sales team across the zone, to drive health business. Ensure IMD and customer grievances have been addressed, if any. Engage with the agents on a monthly basis to ensure they are adequately motivated to keep generating business for BAGIC. Run campaigns/ trainings/ league programs for intermediaries in the zone to develop their knowledge of products enhance their sales capabilities Operational review Interact with intermediaries to evaluate their performance/ business generated by them and address any concerns which may be hampering business for BAGIC Team Development Participate in recruitment process to identify the right talent for various positions within the team. Establish individual performance expectations and regularly review individual performance of IMDs. Guides the IMDs with ideas on different approaches while doing agent recruitment to maximizing sales revenue. Create development opportunities for IMDs to enhance functional knowledge and sales capabilities. Show more Show less
Posted 1 week ago
9.0 - 14.0 years
6 - 10 Lacs
Ahmedabad
Work from Office
Location: Ahmedabad Role : Assistant Manager Telesales Languages - fluent Gujrati Industry: Health Insurance Sales Experience: 1-3 years as a AM in telesales (BFSI/Insurance / BPO experience preferred) Salary: Best in the industry Role & responsibilities Lead B2C telesales operations by effectively managing outbound calls using advanced dialer systems. Mentor and guide an inside sales team to consistently achieve and surpass set sales targets. Develop and implement outbound sales strategies aimed at maximizing lead conversion rates. Monitor team performance through metrics, providing timely feedback and coaching for continuous improvement. Collaborate with cross-functional teams to streamline processes and expand overall market presence. Preferred candidate profile Must be from B2C telesales Background Perks and benefits Unlimited Incentives GMC Endless Growth Interested candidates can share their updated CV at Kanishkabisht@policybazaar.com or whatsapp at 9582253267 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Current Location
Posted 1 week ago
5.0 years
0 Lacs
Delhi, India
Remote
Who are we? Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs. Our Logiwa IO Fulfillment Management System is crafted to support businesses in various sectors, including B2C, DTC, and third-party logistics (3PL). Unlike legacy WMS solutions, we deliver an agile, scalable, and innovative approach tailored to meet the demands of high-volume fulfillment. With headquarters in Chicago and Istanbul, we operate internationally, assisting companies across North America, Europe, and Asia with cutting-edge warehouse management technologies. Why work at Logiwa? At Logiwa, our mission is to fulfill brilliantly. We aim to revolutionize fulfillment by combining innovative technology with human expertise, enabling businesses to operate smarter, faster, and more sustainably. We envision a future where companies of all sizes can easily navigate the complexities of modern supply chains, optimize workflows, reduce costs, and enhance customer satisfaction. By combining cutting-edge technology with real-time insights, we strive to make supply chains smarter, more agile, and better connected. We fulfill brilliantly for our people as well. At Logiwa, we prioritize accountability, responsiveness, and togetherness. We stand by our work with reliability and trust, ensuring everyone can count on us. Staying connected is key. We listen, respond, and value every conversation to build meaningful relationships with our customers and our coworkers, locally and across the globe. Our collaborative spirit drives us to grow, learn, and innovate as a team, celebrating each other's successes and achieving more together. Logiwans are creative innovators, analytical thinkers, supply chain specialists, relationship builders, and more. If you're looking for a small but mighty team where your ideas have impact, and your career can take off, then Logiwa is a great place for you! The Job Details As the Solution Support Engineer (APAC) at Logiwa you will be responsible for providing advanced technical support to customers, typically in a software or technology company. They are responsible for troubleshooting and resolving complex customer issues, as well as collaborating with cross-functional teams to ensure customer satisfaction. What You'll Do: Respond to customer inquiries/escalations and resolve technical issues through various communication channels, such as Zoom calls and emails. Analyze and diagnose technical problems reported by customers and provide effective solutions. Collaborate with software development, product management, and quality assurance teams to resolve customer issues and improve product functionality. Document troubleshooting procedures and creating knowledge base articles for common customer inquiries. Log and manage customer issues in a ticketing system, ensuring that all customer interactions and resolutions are documented. Continuously evaluate and improve support processes and procedures to enhance customer satisfaction and efficiency. Train and mentor junior support engineers, providing guidance and technical expertise to assist in problem resolution. Collaborate with sales and account management teams to ensure customer success and identify opportunities for upselling or cross-selling. Stay updated on industry trends and new technologies to provide proactive support and effectively address customer needs. You Have: BS/MS in engineering or computer science, or industrial engineering. At least 5 years of experience in providing technical support for WMS(Warehouse Management System) solutions Knowledge of warehouse operations is a must Experience with WMS software applications is a must Advanced ability to analyze and resolve issues A good understanding of computer systems, printers, mobile devices, and other tech products Excellent problem-solving and communication skills The ability to work independently while researching and developing solutions to customer issues, but also being able to collaborate in a team environment Proven ability to apply analytical and systems thinking to complex problems The ability to provide step-by-step technical help, both written and verbal Excellent written and verbal communication skills in English Preferred/Plus Qualifications: Experience in MS SQL, Open API, and EDI Familiarity with remote desktop applications and help desk software, such as SalesForce IMPORTANT NOTE:The candidates for this position must be located in India and able to work remotely. Employment & Payroll Regarding global candidates, we are working with "Deel.com" for all employment and payroll processes. Therefore, compensation package and benefits stated above may vary from one country to another. Location & Working Model We are working in a full remote model. Company Culture In Logiwa we give importance to creating a flexible and trusting workplace where everyone can work in harmony and be their best working self. We embrace teamwork and collaboration. We work hard but also play hard in monthly happy hours and team gatherings. Equal Employment Opportunity In Logiwa we believe in the power of diversity. We hire without prejudice and discrimination against language, religion, ethnicity, race, gender, sexual orientation, age or disability status. We think that our diverse cultures, backgrounds, beliefs, values, abilities, and lifestyles help us learn from each other and create a stronger company culture. We're proud to have a genuinely diverse and inclusive workplace. We hire solely on the basis of the measurable technical examinations and competency-based interviews with equity and equality in mind. We're looking forward to receiving your application! Find More About us🔎 : Our Company: https://www.logiwa.com/company Our Career Page: https://www.logiwa.com/careers Logiwa in the Press: https://www.logiwa.com/company/press-news Our tech stack : https://stackshare.io/logiwa/logiwa Please follow Logiwa on LinkedIn and Youtube! Show more Show less
Posted 1 week ago
5.0 - 10.0 years
4 - 9 Lacs
Gurugram
Work from Office
Location: Gurgaon Sec 44 Role : Team Leader Telesales Languages - fluent English Industry: Health Insurance - International Experience: 1-3 years as a TL in telesales (Insurance / BPO experience preferred) Salary: Best in the industry Role & responsibilities Lead B2C telesales operations by effectively managing outbound calls using advanced dialer systems. Mentor and guide an inside sales team to consistently achieve and surpass set sales targets. Develop and implement outbound sales strategies aimed at maximizing lead conversion rates. Monitor team performance through metrics, providing timely feedback and coaching for continuous improvement. Collaborate with cross-functional teams to streamline processes and expand overall market presence. Preferred candidate profile Must be from B2C telesales Background Perks and benefits Unlimited Incentives GMC Endless Growth Interested candidates can share their updated CV at Kanishkabisht@policybazaar.com or whatsapp at 9582253267 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Current Location
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
About Welspun Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing. At Welspun, we strongly believe in our purpose to delight customers through innovation and technology, achieve inclusive & sustainable growth to remain eminent in all our businesses. From Homes to Highways, Hi-tech to Heavy metals, We lead tomorrow together to create a smarter & more sustainable world. Job Purpose/ Summary As a Customer Success Manager (CSM., you will be responsible for developing and maintaining strong relationships with customers to ensure their satisfaction, retention, and long-term loyalty. You will serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing strategic solutions tailored to their needs. This role is critical in driving customer engagement, identifying upselling or cross-selling opportunities, and collecting feedback to enhance products, services, and overall experience. Job Title CRM_ TH_ GCC Job Description As a Senior Manager in the CRM department, the successful candidate will be responsible for managing and enhancing customer relationships, ensuring customer satisfaction, and driving business growth. They will be expected to work closely with the CEO's office on critical business generation initiatives and manage relationships with key stakeholders. The role requires a strong customer and business-centric approach, with a focus on delivering results. Principal Accountabilities Develop and implement customer relationship management strategies to enhance customer satisfaction and loyalty. Work closely with the CEO's office on critical business generation initiatives, identifying new opportunities for growth and expansion. Manage relationships with key stakeholders, ensuring their needs and expectations are met and that they are kept informed of any significant developments. Foster a customer-centric culture within the organization, promoting the importance of customer satisfaction and the value of long-term customer relationships. Use business and commercial acumen to make informed decisions that benefit both the customer and the organization. Demonstrate a global mindset, understanding and responding to global trends and developments that may impact the organization and its customers. Encourage entrepreneurship and innovation within the team, promoting the development of new ideas and approaches. Lead and manage the team, fostering a culture of excellence and ensuring all team members are motivated, engaged, and performing at their best. Use strong interpersonal skills to build and maintain effective relationships both within and outside the organization. Pay attention to detail and use critical thinking skills to solve complex problems and make sound decisions. Influence others to achieve results, driving the team and the organization towards the achievement of its goals. Key Interactions Stakeholder Engagement ,Client Relations ,Cross-Functional Collaboration ,External Communication ,Internal Communication Experience 10 Competency Name Competency Name Proficiency Level Customer relationsExpert Customer CentricityExpert Client orientationExpert Customer Satisfactions & Critical Business Generation (CEO's Office.Expert Stakeholder ManagementExpert Business CentricityExpert Business & Commercial acumenExpert Global Mind-setExpert EntrepreneurshipProficient People ExcellenceProficient Customer relationsExpert Customer CentricityExpert Client orientationExpert Customer Satisfactions & Critical Business Generation (CEO's Office.Expert Stakeholder ManagementExpert Business CentricityExpert Business & Commercial acumenExpert Global Mind-setExpert EntrepreneurshipProficient People ExcellenceProficient Additional Section (Can Be Added, If Required. Proven experience in customer success, client servicing, or customer relationship roles—preferably in the service industry. Excellent communication and interpersonal skills, with a customer-centric approach to building rapport and resolving issues. Strong analytical and problem-solving skills; ability to interpret data and develop actionable strategies. Proficiency in CSM software/tools and Microsoft Office Suite. Self-driven and results-oriented with a proven track record in achieving customer satisfaction and retention goals. Ability to multitask, prioritize, and thrive in a fast-paced, dynamic environment. Familiarity with industry-specific standards, technologies, or compliance requirements is desirable. Adaptable and flexible to meet evolving business and customer needs. Show more Show less
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Tech Mahindra is Hiring for UK RETENTION VOICE Process. Eligibility : HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice). SSC with minimum 1 year of INTERNATIONAL BPO experience. Freshers also Welcome Ex- Employees are welcomed, subject to eligibility. Candidates should be comfortable in working from Office. Location: MUMBAI (MALAD WEST) Designation: Customer Relations Advisor. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. CANDIDATES WITH INTERNATIONAL PROCESS EXPERIENCE WILL BE PREFERRED. INTERESTED CANDIDATES CAN CALL/ WHATSAPP CV TO HR on - Yash 7620636678 OR Divya 9921899528 Regards, HR Team
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Tech Mahindra is Hiring for UK RETENTION VOICE Process. Eligibility : HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice). SSC with minimum 1 year of INTERNATIONAL BPO experience. Freshers also Welcome Ex- Employees are welcomed, subject to eligibility. Candidates should be comfortable in working from Office. Location: MUMBAI (MALAD WEST) Designation: Customer Relations Advisor. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. CANDIDATES WITH INTERNATIONAL PROCESS EXPERIENCE WILL BE PREFERRED. INTERESTED CANDIDATES CAN CALL/ WHATSAPP CV TO HR on - Diya 7738138011 OR Shivika 6392610458 Regards, HR Team
Posted 1 week ago
3.0 - 8.0 years
2 - 6 Lacs
Noida, Delhi / NCR, Mumbai (All Areas)
Work from Office
Greetings From Ishmeet Consultant !! Hiring for International Voice n Blended Process Location :-Gurugram /Noida/Mumbai Salary Upto :-40k + incentives Call Simran at 9354858533 for more info. Note :- Looking for Excellent Communication Skills
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Esplanade, Kolkata, West Bengal
On-site
Job Type: Full-time Experience: 1-3 years (Customer Service/Sales/Relationship Management preferred) We are looking for a dynamic Relationship Manager to manage premium clients through a consultative and sales-driven approach. This role combines personalized service with strategic sales responsibilities — focusing on understanding client needs, providing tailored solutions, and converting leads into long-term revenue opportunities. What You’ll Do: Build and maintain strong relationships with high-value clients through regular engagement. Conduct needs assessments via detailed consultations to understand client goals and preferences. Provide personalized recommendations and services that align with client requirements. Drive revenue by upselling service packages, converting leads, and renewing subscriptions. Take ownership of the full client lifecycle — from onboarding through successful engagement and retention. Proactively follow up with prospects and leads to meet monthly and quarterly sales targets. Act as a trusted advisor, balancing client satisfaction with business outcomes. Collaborate with marketing and product teams to align client feedback with service improvements. Maintain detailed records of interactions and sales activities in CRM tools. What We’re Looking For: Bachelor's degree in Business, Sales, Marketing, or related field.. A background in the insurance and broking industry is a plus. Proven ability in consultative or solution-based sales Exceptional communication and interpersonal skills Strong negotiation and closing capabilities Client-first mindset with a drive to exceed expectations Comfortable with performance metrics and revenue targets Organized, proactive, and able to multitask in a fast-paced environment. Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth Opportunities Comprehensive Training & Development A Fun, Supportive, and Rewarding Work Culture Job Type: Full-time Pay: Up to ₹16,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Morning shift Weekend availability Ability to commute/relocate: Esplanade, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you ever worked in any matrimony/ online dating site etc. before? Are you an Immediate Joiner? Experience: Business development: 1 year (Required) Telesales: 1 year (Required) Customer relationship management: 1 year (Required) Language: Bengali (Required) Willingness to travel: 25% (Required) Work Location: In person
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Candidate needs to have Life Insurance Experience Candidate needs to have sales experience Candidate needs to be comfortable with field work Candidate needs to have a two-wheeler Interested candidates can call HR Jyoti- 92660 56478/ Whatsapp- Resume
Posted 1 week ago
0.0 - 2.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Looking for RM with 02 yrs experience, preferably in Real Estate. Must have strong communication, lead generation, negotiation, and client servicing skills. Graduate in Marketing/Sales preferred. Interns with good skills can apply for internship Provident fund Health insurance
Posted 1 week ago
4.0 - 9.0 years
11 - 17 Lacs
Hyderabad
Work from Office
@Request you to please share resume on muskan.chaudhary1@indiamart.com or you can WhatsApp resume on 9034322628. Were looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management .Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 23 face-to-face client meetings daily to drive engagement and retention
Posted 1 week ago
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Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.
These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.
The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.
In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.
In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.
As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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