Job Description – E-commerce Specialist (UAE & GCC Market) Company: Veloris Global Location: Kozhikode Type: Full-time | On-site / Hybrid (as applicable) About Us Veloris Global is a newly formed BPO company delivering outsourcing solutions across Finance & Accounting, HR, IT & Support, Customer Support, and E-commerce Management . We are now launching our E-commerce vertical , starting with the UAE market and scaling across other GCC countries. We are looking for an experienced E-commerce Specialist to lead this initiative, build a large-scale platform, and grow a team from scratch. Key Responsibilities E-commerce Platform Development Build a scalable e-commerce website from scratch, capable of managing 5,000+ products with multiple variants. Select and implement the right platform ( Shopify, WooCommerce, Magento, or custom solution ) to support both UAE and future GCC expansion. Manage product catalog setup: bulk uploads, categorization, pricing, and localization for regional markets. Integrate payment gateways, shipping partners, ERP/CRM systems, and regional tax (VAT/GCC compliance). Market Expansion & Localization Optimize the website for the UAE market initially , with adaptability for other GCC countries (Saudi, Oman, Qatar, Kuwait, Bahrain). Ensure language, currency, and compliance readiness for GCC rollouts. Research and implement best practices for cross-border e-commerce operations. Team Building & Leadership Recruit, train, and lead a specialized e-commerce team (developers, catalog managers, logistics coordinators, customer support). Establish standard operating procedures (SOPs) for e-commerce workflows. Act as the strategic lead for scaling operations across GCC markets. Operations & Growth Implement order management, returns, and customer service processes tailored to GCC customers. Collaborate with finance and accounting for pricing strategy, VAT handling, and performance reporting. Drive organic growth through e-commerce SEO optimization and product visibility strategies. Use analytics tools to track performance, conversion rates, and customer behavior, continuously improving UX. Skills & Qualifications Bachelor’s degree in IT, Computer Science, Business, or related field. 5+ years of proven experience in e-commerce website development and management. Expertise in Shopify / WooCommerce / Magento (multi-country setups preferred). Strong knowledge of large catalog management (5,000+ SKUs) . Understanding of UAE & GCC VAT, payment systems, and logistics . Familiarity with ERP/CRM integration and automation tools. Leadership skills with the ability to build and scale a team from zero . Startup mindset – adaptable, hands-on, and results-oriented. What We Offer Opportunity to build the e-commerce function from the ground up . Strategic role with exposure to UAE & GCC markets . Freedom to create a team, processes, and technology stack. A fast-paced entrepreneurial environment with room for growth.
Job Description – HR Executive Company: Veloris Global Location: Vellimadukunnu, Kozhikode, Kerala Type: Full-time | On-site About Us Veloris Global is a newly formed BPO company delivering end-to-end outsourcing solutions across Finance & Accounting, HR, IT & Support, Customer Support, and E-commerce Management . As a fast-growing startup focused on UAE & GCC markets, we are looking for a dynamic HR Executive to join our team and play a pivotal role in building our people and culture function from the ground up. Key Responsibilities Since Veloris Global is in its startup stage, the HR Executive will be expected to wear multiple hats, contributing across HR, administration, and organizational setup. Recruitment & Talent Acquisition Handle end-to-end recruitment (sourcing, screening, interviewing, onboarding). Build candidate pipelines for BPO, IT, and customer support roles. Coordinate with leadership on manpower planning. HR Operations & Compliance Maintain employee records and HR documentation. Draft and implement HR policies, employee handbook, and contracts. Support statutory compliance (PF, ESI, labor law requirements as applicable). Employee Engagement & Culture Organize induction, training, and employee engagement activities. Work with management to set up performance review systems & appraisal processes. Promote company values and help shape startup culture. Payroll & Administration Manage attendance, leave tracking, and payroll coordination. Support admin tasks – vendor management, office operations, employee welfare. Multi-role Contributions Assist in client-facing HR-related compliance (outsourced HR services if required). Support digital HR tools implementation (Zoho HR, ERP, etc.). Be a bridge between management and employees for smooth communication. Skills & Qualifications Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field. 1–3 years of HR experience (freshers with strong internships in HR may also apply). Strong organizational and multitasking abilities. Excellent communication (English mandatory, Hindi/Arabic added advantage). Knowledge of HR software (Zoho HR, ERP tools) preferred. Startup mindset – flexible, proactive, and ready to adapt to changing priorities. What We Offer Opportunity to build the HR function in a fast-growing startup. Exposure to multiple domains: BPO, Finance, HR, IT Support, Customer Support, E-commerce Management . A collaborative and entrepreneurial work environment. Growth opportunities as the company scales.
As an E-commerce Specialist at Veloris Global, you will be responsible for leading the initiative to build and grow a large-scale E-commerce platform for the UAE and other GCC markets. Your key responsibilities will include developing a scalable website capable of managing a vast product catalog, selecting and implementing the right platform, optimizing the website for market expansion and localization, building and leading a specialized team, setting up operations and growth strategies, and ensuring compliance and performance metrics. You will be tasked with building a scalable E-commerce website from scratch, capable of managing 5,000+ products with multiple variants. You will also be responsible for selecting and implementing the appropriate platform to support both UAE and future GCC expansion, as well as managing product catalog setup, including bulk uploads, categorization, pricing, and localization for regional markets. Additionally, you will optimize the website for the UAE market initially, with adaptability for other GCC countries, ensuring language, currency, and compliance readiness for GCC rollouts. You will research and implement best practices for cross-border E-commerce operations and establish standard operating procedures for E-commerce workflows. Furthermore, you will recruit, train, and lead a specialized E-commerce team comprising developers, catalog managers, logistics coordinators, and customer support. You will establish SOPs for E-commerce operations and act as the strategic lead for scaling operations across GCC markets. Your role will also involve implementing order management, returns, and customer service processes tailored to GCC customers, collaborating with finance and accounting for pricing strategy, VAT handling, and performance reporting, driving organic growth through E-commerce SEO optimization and product visibility strategies, and utilizing analytics tools to track performance, conversion rates, and customer behavior for continuous improvement in user experience. To qualify for this role, you should have a Bachelor's degree in IT, Computer Science, Business, or related field, along with at least 5 years of proven experience in E-commerce website development and management. You should possess expertise in Shopify, WooCommerce, or Magento, with experience in managing multi-country setups. Strong knowledge of large catalog management, familiarity with ERP/CRM integration and automation tools, and leadership skills to build and scale a team from scratch are essential requirements. Veloris Global offers you the opportunity to build the E-commerce function from the ground up, a strategic role with exposure to UAE & GCC markets, freedom to create a team, processes, and technology stack, and a fast-paced entrepreneurial environment with room for growth.,
Job Description – IT Product Sales Support Executive – International Client Operations Company: Veloris Global Location: Kozhikode Type: Full-time | On-site Role Purpose Be part of Veloris Global’s BPO division supporting international IT product reselling operations . This role provides an exciting opportunity to work with global enterprise clients, support bulk IT product sales, and gain first-hand exposure to the international B2B IT distribution industry. It is designed as an excellent entry point for graduates in IT and related fields to build a strong career in global business operations. Key Responsibilities International Sales Enquiry & Lead Support Manage and track business enquiries from international clients and channel partners. Ensure timely follow-up and backend support for bulk IT product deals. Enterprise & Partner Coordination Provide backend support for enterprise customers and overseas partners. Assist with order processing, quotations, and large-volume transactions. Sales Data & Reporting Prepare daily and weekly reports on enquiries, follow-ups, and conversions. Share insights to help improve sales conversion and client service. Customer Database & CRM Support Maintain accurate databases of international clients and resellers. Support CRM adoption and reporting for business teams. E-commerce & Product Support Assist with business-oriented product listings and digital channels. Support initiatives to strengthen international e-commerce presence. Market Insights & Cross-Selling Collect customer feedback for continuous improvement. Identify opportunities for upselling and add-on solutions. Qualifications BCA, Networking, IT graduates, and B.Tech candidates are encouraged to apply. Interest in IT products, international business, and enterprise sales models . Strong communication and coordination skills. Familiarity with Excel/Google Sheets, CRM tools, or basic IT systems preferred. Why This Role is Exciting Work with an international client in the IT reseller industry . Gain global exposure to enterprise sales and bulk IT product distribution. Learn how large-scale IT product businesses operate in international markets. Excellent career pathway into Sales Operations, International Business Development, or Key Account Management .
Role Overview: As a HR Executive at Veloris Global, a newly formed BPO company focusing on delivering outsourcing solutions across various sectors in UAE & GCC markets, you will play a crucial role in establishing the people and culture function from the ground up. Since the company is in its startup phase, you will be involved in various aspects of HR, administration, and organizational setup to support the growth and development of the company. Key Responsibilities: - Handle end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding for BPO, IT, and customer support roles. - Develop candidate pipelines to ensure a continuous flow of potential talent. - Collaborate with leadership for effective manpower planning. - Maintain employee records, HR documentation, and ensure compliance with statutory requirements such as PF, ESI, and labor laws. - Draft and implement HR policies, employee handbook, and contracts. - Organize induction, training, and employee engagement activities to promote a positive work culture. - Assist in setting up performance review systems and appraisal processes. - Support admin tasks including vendor management, office operations, and employee welfare. - Act as a bridge between management and employees for effective communication. - Support client-facing HR-related compliance and implementation of digital HR tools like Zoho HR and ERP systems. Qualifications Required: - Bachelor's or Master's degree in Human Resources, Business Administration, or a related field. - 1-3 years of HR experience (freshers with strong internships in HR may also apply). - Strong organizational skills and ability to multitask effectively. - Excellent communication skills in English (knowledge of Hindi/Arabic is an added advantage). - Familiarity with HR software tools like Zoho HR and ERP is preferred. - Possess a startup mindset with flexibility, proactiveness, and ability to adapt to changing priorities. Note: The job offers the opportunity to build the HR function in a fast-growing startup, exposure to various domains such as BPO, Finance, HR, IT Support, Customer Support, and E-commerce Management, a collaborative work environment, and growth opportunities as the company expands.,
Job Description IT Product Sales Support Executive International Client Operations Company: Veloris Global Location: Kozhikode Type: Full-time | On-site Role Purpose Be part of Veloris Global's BPO division supporting international IT product reselling operations . This role provides an exciting opportunity to work with global enterprise clients, support bulk IT product sales, and gain first-hand exposure to the international B2B IT distribution industry. It is designed as an excellent entry point for graduates in IT and related fields to build a strong career in global business operations. Key Responsibilities International Sales Enquiry & Lead Support Manage and track business enquiries from international clients and channel partners. Ensure timely follow-up and backend support for bulk IT product deals. Enterprise & Partner Coordination Provide backend support for enterprise customers and overseas partners. Assist with order processing, quotations, and large-volume transactions. Sales Data & Reporting Prepare daily and weekly reports on enquiries, follow-ups, and conversions. Share insights to help improve sales conversion and client service. Customer Database & CRM Support Maintain accurate databases of international clients and resellers. Support CRM adoption and reporting for business teams. E-commerce & Product Support Assist with business-oriented product listings and digital channels. Support initiatives to strengthen international e-commerce presence. Market Insights & Cross-Selling Collect customer feedback for continuous improvement. Identify opportunities for upselling and add-on solutions. Qualifications BCA, Networking, IT graduates, and B.Tech candidates are encouraged to apply. Interest in IT products, international business, and enterprise sales models . Strong communication and coordination skills. Familiarity with Excel/Google Sheets, CRM tools, or basic IT systems preferred. Why This Role is Exciting Work with an international client in the IT reseller industry . Gain global exposure to enterprise sales and bulk IT product distribution. Learn how large-scale IT product businesses operate in international markets. Excellent career pathway into Sales Operations, International Business Development, or Key Account Management .
Job Title: Ecommerce Data Entry Specialist Job Overview: We are looking for a detail-oriented and SEO-focused Product Entry Specialist to manage and optimize product listings for our eCommerce platform. The candidate will be responsible for researching, creating, and uploading complete product data — including descriptions, specifications, images, and SEO metadata — ensuring all listings are accurate, engaging, and optimized for search engines. Key Responsibilities: 1. Product Research & Data Collection Search and verify product details/specifications using the provided model name and details. Gather accurate and complete information from official manufacturer sites , trusted sources , and distributor data sheets . Collect and organize data efficiently using Excel or Google Sheets . 2. SEO-Optimized Product Content Creation Write semantic and keyword-optimized product titles . Create short, compelling bullet points highlighting key features and benefits. Write detailed product descriptions using proper SEO keyphrases and formatting. Develop SEO meta titles, meta descriptions, and alt tags for all images. 3. Image Management Fetch high-quality product images from reliable sources. Resize, compress, and rename images according to SEO and website standards. Add image alt text with appropriate product keywords. 4. Product Variants & Add-ons Identify and create product variants (e.g., color, size, model differences). Add relevant product add-ons or compatible accessories . 5. Product Filters & Attributes Enter filter and attribute data (e.g., brand, category, processor type, storage, display size). Ensure all product filters are properly structured for easy navigation and accurate search filtering on the website. 6. Data Entry & Accuracy Enter product information into the eCommerce CMS accurately. Maintain a consistent data structure across categories. Perform quality checks to ensure data accuracy and SEO compliance. 7. Tools & System Knowledge Be proficient in Microsoft Excel / Google Sheets (VLOOKUP, data formatting, validation). Comfortable using AI tools (ChatGPT, Gemini, etc.) for drafting descriptions and keyword research. Knowledge of image editing tools (Photoshop, Canva, or similar). Familiarity with SEO tools (Ahrefs, SEMrush, Google Keyword Planner, Ubersuggest) is an advantage. Required Skills & Qualifications Proven experience in eCommerce product data entry or content optimization . Strong understanding of on-page SEO principles . Excellent English writing and editing skills. Ability to work independently with minimal supervision. Strong attention to detail and data accuracy . Must be tech-savvy with good system and internet research skills. Preferred Qualifications Experience with platforms like Shopify, WooCommerce, Magento, or OpenCart . Basic understanding of HTML for content formatting . Experience in electronics or IT products (preferred, not mandatory). Performance Metrics Accuracy of data entry and product completeness. SEO score improvement of product pages. Reduction in image load time and better visual presentation. Increase in product visibility and search ranking. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person
Job Title: Ecommerce Data Entry Specialist Job Overview: We are looking for a detail-oriented and SEO-focused Product Entry Specialist to manage and optimize product listings for our eCommerce platform. The candidate will be responsible for researching, creating, and uploading complete product data — including descriptions, specifications, images, and SEO metadata — ensuring all listings are accurate, engaging, and optimized for search engines. Key Responsibilities: 1. Product Research & Data Collection Search and verify product details/specifications using the provided model name and details. Gather accurate and complete information from official manufacturer sites , trusted sources , and distributor data sheets . Collect and organize data efficiently using Excel or Google Sheets . 2. SEO-Optimized Product Content Creation Write semantic and keyword-optimized product titles . Create short, compelling bullet points highlighting key features and benefits. Write detailed product descriptions using proper SEO key phrases and formatting. Develop SEO meta titles, meta descriptions, and alt tags for all images. 3. Image Management Fetch high-quality product images from reliable sources. Resize, compress, and rename images according to SEO and website standards. Add image alt text with appropriate product keywords. 4. Product Variants & Add-ons Identify and create product variants (e.g., color, size, model differences). Add relevant product add-ons or compatible accessories . 5. Product Filters & Attributes Enter filter and attribute data (e.g., brand, category, processor type, storage, display size). Ensure all product filters are properly structured for easy navigation and accurate search filtering on the website. 6. Data Entry & Accuracy Enter product information into the eCommerce CMS accurately. Maintain a consistent data structure across categories. Perform quality checks to ensure data accuracy and SEO compliance. 7. Tools & System Knowledge Be proficient in Microsoft Excel / Google Sheets (VLOOKUP, data formatting, validation). Comfortable using AI tools (ChatGPT, Gemini, etc.) for drafting descriptions and keyword research. Knowledge of image editing tools (Photoshop, Canva, or similar). Familiarity with SEO tools (Ahrefs, SEMrush, Google Keyword Planner, Ubersuggest) is an advantage. Required Skills & Qualifications Proven experience in eCommerce product data entry or content optimization . Strong understanding of on-page SEO principles . Excellent English writing and editing skills. Ability to work independently with minimal supervision. Strong attention to detail and data accuracy . Must be tech-savvy with good system and internet research skills. Preferred Qualifications Experience with platforms like Shopify, WooCommerce, Magento, or OpenCart . Basic understanding of HTML for content formatting . Experience in electronics or IT products (preferred, not mandatory). Performance Metrics Accuracy of data entry and product completeness. SEO score improvement of product pages. Reduction in image load time and better visual presentation. Increase in product visibility and search ranking.