8754 Upselling Jobs - Page 36

About Jinxed Network We’re a boutique creative agency executing premium flyers, motion graphics, and teasers for nightlife event companies in the US, UK, and UAE. We’re obsessed with speed, bold design, and visuals that make events sell out. We’re lean, high‑energy, and building a team that loves the nightlife scene as much as we do. The Role As our Sales & Partnerships Manager , you are the front‑line operator who keeps our pipeline alive and thriving. You will own everything sales: finding leads, building relationships, pitching, upselling retainers, and closing deals. You’ll work directly with the Founder to position Jinxed as the go‑to creative partner for global nightlife brands. If you love design and video, understand the energy of nightlife culture, and thrive on building relationships and closing deals, this is for you. Role Description This is a full-time, on-site role for a Sales Executive located in Mumbai. What You’ll Do Build and manage a constant flow of leads through outreach (Instagram, LinkedIn, email, industry networks). Qualify leads, book discovery calls, and own the sales funnel from first contact to signed agreement. Pitch Jinxed’s services with confidence, showcasing our speed, quality, and creative edge. Maintain our CRM to track leads, conversations, and next steps. Work with the Founder to craft irresistible offers and upsell retainers to existing clients. Handle invoicing follow‑ups and make sure payments are received on time. Report weekly on pipeline health, meetings booked, and deals closed. Spot opportunities to build partnerships with clubs, artists, promoters, and agencies. What We’re Looking For 2+ years in sales, business development, or client acquisition (creative, media, or agency background is a plus). A genuine interest in design, video, nightlife culture, music, and events. Excellent communication. You can write, speak, and pitch clearly and persuasively. Self‑driven: you thrive in a lean, fast‑moving environment where you build systems as you go. Comfortable using CRMs, spreadsheets, or Notion to manage your pipeline. A growth mindset. You love solving problems, learning new strategies, and iterating fast. Nice to Have Experience working with creative agencies, event companies, or artists. Basic understanding of graphic design, video editing, or social media marketing. Existing network in nightlife, entertainment, or hospitality. What’s In It For You Competitive pay with incentives/commissions for each deal closed. Work directly with the Founder in a high‑growth, global agency. Opportunity to shape how Jinxed scales, your ideas will be heard and implemented. A chance to be part of a team that blends design, culture, and nightlife. Key Traits We Value Culturally fluent: You get the vibe of nightlife brands. Fast & collaborative: You move quickly but think deeply. Ownership-driven: You see gaps and take initiative to fill them.

Job Description: As a Teletext Sales Advisor, you will play a crucial role in creating and selling worldwide holidays. Your responsibility will be to guide customers throughout their journey, from initial enquiry to their return home, ensuring exceptional customer service to both new and loyal clients. You will be tasked with actively listening to customers, fostering relationships, and identifying sales opportunities to provide tailored holiday experiences that leave a lasting impression. Your interactions will primarily be over the phone, occasionally extending to digital channels. Your main objectives will include delivering excellent customer service to all clients, meeting pre-set KPIs such as handling time, conversion, revenue, and service quality, utilizing booking tools to curate customized trips, and proactively seeking opportunities for personal and professional growth. Key Skills and Experience: - Strong relationship-building skills with a sales background - Prior experience in the travel industry is advantageous - Knowledge and passion for popular tourist destinations worldwide - Attention to detail and accuracy in all tasks - Self-motivated with a focus on building a loyal customer base and achieving sales targets - Ability to handle genuine sales enquiries effectively and efficiently - Proven track record of exceeding sales targets and KPIs Person Specification: As a Sales Advisor at Teletext, you are expected to not only possess a drive for sales but also a genuine passion for ensuring a seamless booking experience for customers. Previous experience in sales and service roles, preferably within a travel or international voice process setting, will be beneficial. You should be open to flexible working hours, including rotational shifts, weekends, and extended hours during peak booking periods. A minimum of 1+ years of sales experience, along with a diploma or graduate degree from a recognized university, is required. What we can offer you: Teletext is a supportive organization that values its employees and customers alike. By joining our team, you will have the opportunity for personal and professional growth, including incentives, training programs, career advancement prospects, and a collaborative work environment. If this sounds like the ideal opportunity for you, please submit your CV along with a brief covering note detailing your salary expectations and notice period to hr@teletext.co.in. Location: Kondapur, Hyderabad,

As a valuable member of our team, you will be responsible for gathering briefs, translating them into actionable scopes, and effectively managing expectations. You will play a key role in planning timelines, coordinating delivery schedules, and ensuring internal teams are held accountable for their work. Additionally, you will be expected to upsell and cross-sell services to clients while maintaining retention and NPS targets. In this role, you will conduct regular review meetings and prepare performance reports to track progress and identify areas for improvement. Your ability to handle escalations and address scope creep diplomatically will be crucial to maintaining positive client relationships. If you are looking for a challenging and rewarding opportunity, we encourage you to apply now through our website at btwgroup.co/careers. This is a Full-time position suitable for both experienced professionals and freshers. The work location for this role is in person, providing you with the opportunity to collaborate closely with your team and clients.,

As a member of the service team in the electrical switchboard building industry, delivering exceptional after-sales service is paramount to ensuring customer satisfaction and the prosperity of the business. It is imperative to measure the team's performance using various Key Performance Indicators (KPIs) to gauge effectiveness and continually improve service quality. Some of the critical KPIs include: Response Time: Evaluating the duration taken by the service team to address customer inquiries, service requests, or reported issues is crucial. A swift response time is fundamental for enhancing customer satisfaction levels. Resolution Time: Monitoring the time required by the service team to resolve customer problems or service requests is essential. Efficient issue resolution contributes significantly to overall customer contentment. Customer Satisfaction (CSAT) Score: Gathering feedback from customers regarding their satisfaction with the service provided is vital. Regular surveys or feedback forms assist in measuring and enhancing customer satisfaction levels. First-Time Fix Rate: Assessing the percentage of service requests or issues resolved on the initial visit showcases the efficiency of the service team. A higher first-time fix rate signifies the team's effectiveness. Service Contract Renewal Rate: Tracking the percentage of customers renewing service contracts indicates customer confidence in the service team's performance. A high renewal rate reflects customer satisfaction. Preventive Maintenance Completion Rate: Monitoring the completion rate of scheduled preventive maintenance tasks ensures proactive measures are taken to prevent issues from occurring. Service Team Utilization: Evaluating the efficient utilization of the service team's time and resources is crucial for cost-effectiveness and productivity. Customer Retention Rate: Measuring the percentage of customers retained over a specific period demonstrates the team's ability to maintain long-term customer relationships effectively. Inventory Management: Tracking the availability of necessary spare parts and equipment for service requests ensures timely and efficient service delivery. Training and Certification: Ensuring service team members are adequately trained and certified to handle various service tasks is essential. Continuous training enhances service capabilities. Average Number of Service Calls per Technician: Monitoring the workload of individual service technicians helps in balancing workloads for effective coverage and timely responses. Contracted Service Level Agreement (SLA) Compliance: Evaluating the service team's compliance with SLAs outlined in service contracts is critical for customer satisfaction and meeting contractual obligations. Customer Complaint Resolution: Monitoring the effectiveness and timeliness of resolving customer complaints helps identify areas for improvement in service delivery. Up-selling and Cross-selling: Measuring the success rate of offering additional services or products during service interactions contributes to increased revenue and customer satisfaction. Safety Incidents: Monitoring and minimizing safety incidents related to service activities ensures a safe working environment for both service team members and customers. Regularly reviewing these KPIs enables the service team to identify areas for improvement, enhance customer satisfaction, and contribute to the overall success of the electrical switchboard building business. It is essential to adjust the KPIs based on the specific goals and challenges faced by the organization. This position is full-time and permanent, offering benefits such as health insurance, paid sick time, and paid time off. The work schedule is during the day shift, and the work location is in person.,

As a key member of the team, your responsibilities will include identifying new contacts and developing sales leads to drive business growth. You will be tasked with ensuring that enquiries are effectively converted into confirmed business deals. Additionally, you will be expected to upsell products or services whenever possible to maximize sales opportunities. In this role, you will be responsible for producing written quotations and order confirmations for clients in a clear and professional manner. It will also be crucial for you to regularly check in with customers to gauge their satisfaction levels and promptly address any issues or concerns to ensure their continued loyalty and repeat business. This is a full-time position that offers benefits such as Provident Fund and a performance bonus. The work schedule is during the day shift, and the work location is in person, providing you with the opportunity for direct interaction with clients and colleagues to effectively carry out your duties and responsibilities.,

Summary This job is provided by apna.co Job Summary We are seeking a highly motivated and customer-focused Customer Service Officer to join our team at Fitness First Gym. As a Customer Service Officer, you will be responsible for providing exceptional customer service, managing day-to-day operations, and driving renewal sales. Responsibilities Operations Front Desk Management: Manage the front desk, ensuring a welcoming and organized environment for members and guests. Membership Administration: Process membership sales, upgrades, and cancellations, ensuring accuracy and attention to detail. Facility Maintenance: Report maintenance issues, ensuring prompt resolution and minimizing disruptions to members. Customer Service Member Support: Provide exceptional customer service, answering member queries, resolving issues, and promoting Fitness First services. Complaint Resolution: Resolve member complaints in a professional and timely manner, ensuring member satisfaction and retention. Renewal Sales Renewal Sales: Proactively contact members to discuss renewal options, negotiate contracts, and secure renewals. Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell Fitness First services, including personal training, group fitness, and membership upgrades. Requirements Qualifications: Relevant qualifications in customer service, sales, or a related field. Experience: Minimum 1-2 years of experience in customer service, sales, or a related field, preferably in the fitness industry. Communication Skills: Excellent communication and interpersonal skills, with the ability to engage and motivate members. Sales Skills: Proven sales skills, with the ability to negotiate and close deals. Operational Skills: Ability to manage day-to-day operations, including front desk management and membership administration.

As a member of our team at Palo Alto Networks, you will have the opportunity to shape the future of cybersecurity by joining our Inside Sales team. We are seeking proven top performers who are passionate about sales and eager to drive our next wave of success. If you are a sales professional who consistently strives for excellence and would thrive in a high-performing team, we invite you to consider this opportunity. Your role will involve converting target small and medium businesses into PANW customers, managing a large number of targets, and exceeding sales expectations while enhancing client satisfaction. You will be responsible for maintaining an accurate forecast, documenting customer interactions, and utilizing phone, email, and internal marketing tools to drive new business. Additionally, you will work with channel partners to scale reach across the territory and identify cross-selling opportunities. To excel in this position, you should have at least 3 years of experience selling to small and medium customers, fluency in the local language(s) of target markets, and a track record of exceeding revenue goals. Familiarity with information technology products and cybersecurity is advantageous. Strong organizational, communication, and negotiation skills are essential, as well as a positive attitude and the ability to thrive in a team environment. Joining our Sales team means collaborating with large organizations worldwide to safeguard their digital environments. You will have access to cutting-edge systems and tools, up-to-date research, and a supportive team dedicated to joint success. At Palo Alto Networks, we value diversity and innovation, and we are committed to providing reasonable accommodations for individuals with disabilities. If you are passionate about cybersecurity, sales, and working in a dynamic team environment, we encourage you to apply and be part of our mission to protect our digital way of life.,

mail:- info@naukripay.com Sales Executive is a professional responsible for driving revenue growth by identifying new business opportunities, building relationships with clients, and closing sales deals. Their role involves a mix of lead generation, product presentations, negotiation, and customer relationship management. They work towards achieving sales targets and contribute to the overall success of the company's sales strategy. Here's a more detailed breakdown of their responsibilities:Key Responsibilities:Lead Generation and Prospecting:Identifying and qualifying potential customers through various channels like networking, cold calling, and online research. Sales Presentations and Demonstrations:Presenting products or services to potential clients, showcasing their value proposition, and addressing their specific needs. Negotiation and Closing Deals:Effectively negotiating contracts and agreements to secure sales and achieve desired outcomes. Customer Relationship Management:Building and maintaining strong relationships with existing clients, identifying opportunities for upselling or cross-selling, and ensuring customer satisfaction. Sales Strategy and Planning:Developing and implementing sales strategies to achieve targets, analyzing market trends, and identifying areas for improvement. Sales Reporting and Performance Analysis:Tracking sales progress, analyzing performance data, and generating reports to assess effectiveness and identify areas for improvement. Collaboration and Communication:Working closely with internal teams, such as marketing and customer support, to ensure a seamless customer experience and contribute to overall business objectives. Staying Updated:Keeping abreast of industry trends, competitor activities, and emerging market opportunities to maintain a competitive edge.

mail:- info@naukripay.com luxury sales job focuses on selling high-end products or services to a discerning clientele, requiring exceptional customer service and a deep understanding of the luxury market. Key responsibilities include building and maintaining client relationships, providing in-depth product knowledge, and achieving sales targets while ensuring a luxurious and personalized experience for each customer. Typical Responsibilities:Clienteling:Building and maintaining a loyal client base through personalized service, relationship management, and proactive communication (e.g., phone calls, emails, thank you notes). Product Expertise:Developing a comprehensive understanding of the luxury products or services offered, including features, benefits, history, and brand values. Sales Generation:Meeting or exceeding sales targets through effective sales techniques, including upselling, cross-selling, and closing deals. Customer Service:Providing exceptional customer service by greeting clients, understanding their needs, offering tailored recommendations, and ensuring a seamless and enjoyable shopping experience. Brand Representation:Representing the luxury brand with professionalism, elegance, and a deep understanding of its values and ethos. Store Presentation:Maintaining a clean, organized, and visually appealing store environment that reflects the luxury brand's image. Inventory Management:Managing and maintaining inventory, including restocking and ensuring merchandise is presented attractively. Sales Reporting:Accurately processing transactions, managing client records, and reporting sales data. Market Awareness:Staying informed about luxury market trends, competitor activities, and customer preferences.

The company LIRA is a specialized recruitment and staffing agency dedicated to providing recruitment solutions for businesses. Through strategic alliances with partner companies, we facilitate the transition of individuals into the workforce, helping them take "The Big Step." Our mission is to connect employers and businesses with the brightest talents and the new generation workforce. As a Client Services Executive with expertise in the wedding industry, you will play a pivotal role in managing client relationships and ensuring exceptional service delivery across all events. Your responsibilities will include serving as the primary point of contact for clients, coordinating with internal teams to meet client expectations, and delivering outstanding customer service by addressing client needs promptly and creatively. Key Responsibilities: - Act as the main liaison for clients, managing communications effectively and addressing inquiries in a timely manner. - Collaborate with internal departments such as creative, production, and operations to ensure seamless event delivery. - Provide exceptional customer service by anticipating client needs, resolving concerns promptly, and offering innovative solutions. - Oversee client accounts, including budgeting, invoicing, and post-event analysis and reporting. - Develop and execute strategies for client retention and growth through upselling and cross-selling services. - Participate in event planning and execution, attending key client meetings to ensure expectations are met and exceeded. - Proactively identify and address potential issues, working with teams to resolve them with minimal impact on the client experience. - Prepare regular reports on client satisfaction, service delivery, and account performance to inform management decisions. Required Qualifications: - Bachelor's degree in Business, Marketing, Communications, or a related field. Skills & Experience: - Essential: At least 2-3 years of experience in the wedding industry. - Proficiency in event planning and client service processes. - Excellent verbal and written communication skills. - Strong interpersonal abilities and a knack for developing enduring client relationships. - Demonstrated capability to manage multiple projects and clients simultaneously with keen attention to detail. - Familiarity with Microsoft Excel and Google Sheets. - Sales experience will be considered a plus. If you are a proactive and client-focused professional with a passion for the wedding industry and a strong understanding of event operations and client management, we invite you to join our team as a Client Services Executive. For further inquiries or to apply for this position, please contact us at recruitment@lirasolutions.com.,

Position title Senior Customer Success Manager SearchUnify Panchkula, India - Date Posted July 24, 2025 Description Were looking for a Senior Customer Success Manager to lead customer engagement, retention, and growth for SearchUnify, our AI-powered enterprise search platform. This role is critical in ensuring our customers achieve long-term value, maximize product adoption, and grow with us. If youre passionate about building strong customer relationships, have a background in SaaS or technical client-facing roles, and thrive in fast-paced environmentsthis is the opportunity for you. Skills Key Skills 7 years of experience in Customer Success, Sales, or Account Management. Strong understanding of B2B SaaS and enterprise support platforms. Excellent communication and relationship-building skills. Ability to manage renewals, upsell opportunities, and cross-functional coordination. Strong problem-solving mindset with experience handling escalations. Detail-oriented and results-driven, with a customer-first approach. Technical background or familiarity with enterprise software preferred. Responsibilities Roles and Responsibilities Act as the primary advocate for assigned accounts, ensuring a consistent, value-driven experience. Own and manage account renewals, upselling, and reporting metrics. Collaborate with delivery teams to ensure timely, high-quality implementations. Maintain strong customer relationships, driving satisfaction and loyalty. Understand client goals, align platform capabilities, and ensure value realization. Coordinate with internal stakeholders including product, engineering, and support. Track account health, proactively address risks, and identify growth opportunities. Drive customer transformation and engagement through strategic touchpoints. Application Position : Senior Customer Success Manager SearchUnify Name * E-mail * Phone * CV & Documents * Add file Required fields Phone Thank you for submitting your application. We will contact you shortly! Contacts Email : careers@grazitti.com Address HSIIDC Technology Park, Plot No 19, Sector 22, 134104, Panchkula, Haryana, India

Job description Role & responsibilities We are looking for enthusiastic Tele Sales representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. Proven experience as Tele Sales representative or other sales/customer service role. Ability to learn about products and services offered by the company and explaining them to customers. Must be able to speak Kannada fluently. Must be willing to relocate or travel to the office location on a daily basis. Education Qualification: 12th or any graduate. Schedule: Rotational shift 6 days working (only Dayshift) Rotational week-off. Only work from office can apply. Recruiter Details Pavan mobile No.9154350111 Preferred candidate profile *Key Responsibilities: Answering phone calls and explaining the product and services offered by the company. Asking questions to the customers and understanding their specifications. Resolving queries related to the product and services. Taking and processing product orders in a professional manner. Suggesting solutions based on customer's needs and requirements. Perks and benefits Perks and benefits Fixed Salary + Incentives Snacks will be provided at office laptop will be provided at office. You can earn Incentives upto Rs 5000 to 30000.Role & responsibilitiesRole &

Role Overview: Educational Qualifications: Graduates/UG/PG Work Experience Essential Exposure to similar role for a minimum of 6 months (international). Experience of working in 24/7 environment. Role & responsibilities Excellent written and oral communication skills. Candidates to be having experience of International Chat Process background. Key Responsibilities - Chat Support. Candidates should be able to resolve customer issues. Chat ownership, drive to resolution and communication with customer. Experience in upselling Experience Desirable 6 months or more experience in similar role. Experience on live chat process/web chat/chat support Note - It will be night shifts only Please reach out to us for the virtual rounds of interviews, - Muskan singh 7390064927 (ms001064264@techmahindra.com) Jagriti - 9621836318 Arpita - 9125409717

Hiring For an international customer service for Gurgaon location Any grad fresher / UG with or without experience upto salary- 35k ctc 5 days rotational off/shift shuttle facility Interested candidates can call or WhatsApp me on 9211676804@nidhi

We are looking for customer success managers who can who can work with our clients and our engineers to ensure timely delivery. The business verticals we are focusing on are real-estate, healthcare, education, automotive and retail. If you enjoy the challenge of onboarding, training and supporting businesses to use new technology platforms, we would love to hear from you. Objectives Guide onboarding of customers on Kenyt.AI SaaS platform Manage communications and deal with customer issues in an efficient and timely manner Interact and Support clients across geographies (India and abroad) Keep up with the trends in the industry and platform capabilities of the competition Explain insights and results to marketing and sales professionals Responsibilities Business Adviser to our clients working towards achieving their business goals. Manage client relationships and day to day interface with the client. Responsible for overall delivery for the services (Chatbot, Whatsapp Business Api, Service Desk, CRM) Work with clients to gather their data, understand customer journeys and suggest marketing campaigns to them. Be the user experience and solutioning expert, guiding the team to build right conversational experiences to solve client issues. Work with our delivery engineers to deliver chatbots for their marketing campaigns. Work closely with product/tech teams to explore the feasibility of technical Establish customer success metrics and ensure we meet them consistently. Acts as a referral point for client issues, escalations, complaints and manages Crisis situations. Track service KPIs and metrics to make sure service quality is up to the mark. Be responsible for upselling and renewals, and increase the revenue per client. Requirements Education: Tech Graduates Experience: 0-4 years industry experience Excitement: Making customers successful Attitude: Do what it takes Skills: Self-driven and excellent communication skills Experience in Account Management/Client handling Profiles Exceptional communication skills, both oral and written, coupled with excellent listening skills Analytical and data-driven with ability to deal with multiple stakeholders. Knowledge of analytics tools like Excel, Google Analytics Demonstration of good product and consumer thinking during his/her career Hands-on and a quick learner. Comfortable with learning new technology Exposure to CRM, marketing automation, digital marketing tools

Job Description: We're looking for a passionate Key Account Manager (Customer Success) who'll launch India's biggest Ecommerce/D2C brands as Zippee customers & help them grow. You'll proactively partner with customers to ensure their success ( while working cross-functionally to drive revenue & deliver on critical objectives). Ideal candidate will have strong analytical skills, thrive as a self-starter in an early-stage environment, & drive high-level strategic discussions. This is an in-person role at our Gurgaon HQ & you must be based in Delhi NCR. What you will do: Handover of accounts from Partnerships to ensure successful launch and growth of the brand. Drive value of our Quick Commerce Logistics platform to customers & be their point of contact to achieve business goals. Influence customer lifetime value through higher product adoption, customer satisfaction, and overall CSAT scores. Help guide Product Roadmap by ensuring that Brand Requirements & Product Feedback are being captured. Help grow revenue pipeline by closing Expansion Opportunities and Renewals (up-selling & cross-selling) Help troubleshoot, escalate, and ensure quick resolution. Identify at-risk customers & leverage response strategies to mitigate churn. Work with brands to produce testimonials, marketing assets, and case studies. Qualifications 3-6 years of relevant Key Account Management/Customer Success experience. Strong communication, objection handling, & persuasion skills. Experience working with customers on metrics like CSAT, NPS, LTV, Adoption, Churn, Customer References. Ability to prioritize & manage multiple projects at once. Strong desire to work in a fast-paced, entrepreneurial environment. A people person with integrity & no ego. Bonus points if you have: Prior customer-facing (customer success, account management) experience in B2B SaaS/Logistics tech/D2C enabler companies. Managed accounts of Indian D2C brands/CXOs. What you will get Be part of a small tight-knit team building India's fastest-growing Quick commerce logistics Startup. Unlimited fun & learning Annual company retreat Growth Opportunities

Goodwork is recruiting for a Canadian-based healthcare technology company that's revolutionizing how patients access medical care. About the Company We're Canada's leading healthcare directory and booking platform, transforming how patients connect with providers nationwide. Our mission: helping Canadians find the care they need when they need it, addressing the family doctor shortage through efficient, transparent healthcare access. Our platform is a free marketplace where patients compare real-time wait times at walk-in clinics and book appointments with 15+ types of health providers including physiotherapy, pharmacy, mental health, and specialty services. We monetize through subscription tiers offering clinics enhanced visibility, profile management, calendar integration, and SEO optimization for local searches. We serve 4,200+ healthcare providers across Canada, from walk-in clinics to allied health specialists like physiotherapists, chiropractors, and mental health practitioners. Our partnerships include major networks like London Drugs pharmacies and Doctors of BC, with clinic owners and practice managers as our primary contacts. Since 2016, we've built Canada's largest patient network with 12+ million users served, 250K active users, and 70% market penetration among walk-in clinics. Featured on Canadian news outlets like CBC, CTV, and Global News, we've saved patients 6,887 days of waiting time and established ourselves as the " Airbnb of Canadian healthcare .” We were recently acquired and completed a strategic restructuring. With fresh funding secured, we're now hiring for critical roles to scale our impact across Canada. OUR COMPANY VALUES guide our team and shape our culture: 🎨 Creativity: We value innovative solutions and fresh ideas. 🙏 Humility: We prioritize teamwork and respect everyone's contributions. 🧠 Problem-solving: Our success relies on effective and efficient problem-solving. We're a fully remote organization with 6 (soon to be 7 👋🏾) teammates forming a focused, agile unit. We're part of a holding company with 70+ people across 5 businesses, headquartered in Toronto with team members in Montreal, Ottawa, Vancouver, the Philippines, and Pakistan. Our approach is distinctly Canadian – lighthearted yet serious about our work, collaborative, and focused on long-term growth over short-term gains. We're obsessed with efficiency and continuous improvement, maintaining a flat structure that encourages open communication and idea-sharing. We leverage cutting-edge technologies, including AI tools, to streamline processes and enhance service delivery. About the Role We're looking for a remote Customer Success Manager to unify client onboarding, performance tracking, engagement, and retention into one cohesive, scalable function. In this role, you'll be the primary advocate for our paying clinic customers, ensuring they realize maximum value from our platform. You'll own the complete post-sale journey from guided onboarding through long-term retention, starting with approximately 300 clinics (primarily West Coast Canada) and growing as we expand nationally. You're joining at a pivotal moment following our recent acquisition and restructuring. You'll transition knowledge from our outgoing Customer Success specialist, then take full ownership of reducing churn while building scalable processes. Though our platform offers automated onboarding, you'll provide the critical human touch through proactive outreach, strategic success planning, and relationship building that transforms paying customers into loyal advocates. Our IDEAL CANDIDATE brings 3-5 years of experience in Customer Success, Client Services , or SaaS Account Management roles. You have proven experience in customer performance tracking and analytics, with strong communication skills to serve as a trusted brand ambassador to healthcare professionals. You thrive in ambiguous situations and enjoy building scalable processes during growth phases. You have the confidence for difficult conversations while maintaining empathy, and the curiosity to diagnose churn and translate insights into product improvements. You're equally comfortable mentoring team members and presenting retention strategies to leadership. Your performance will be measured by onboarding completion rates, customer satisfaction scores, churn reduction, time-to-value improvements, and new user setup checklist completion rates. You'll collaborate closely with our incoming Sales rep and manage 1 Customer Service Representative. This position reports directly to our Operations Manager . You’ll be doing things like: Client Onboarding: Guide new paying customers through platform setup; ensure completion of profile updates, calendar integration, and wait-time app installation; deliver 30-60-90 day success plans for fast time-to-value Account Management: Own all inquiries and interactions with paying clinics; conduct video calls and screen-shares for platform demonstrations; provide support in English (and, if you have the skills, French); build trusted relationships with clinic owners and managers Retention & Upselling: Proactively identify at-risk accounts through engagement monitoring; execute retention strategies for churning customers; provide consultative guidance on platform features and upgrades; recover detractors into advocates Metrics & Analysis: Track key metrics including time-to-value, churn rates, and onboarding completion; analyze clinic visibility and engagement data; identify optimization opportunities from usage patterns Process Development: Create and automate customer success playbooks; develop help desk documentation based on user journeys; build HubSpot workflows to streamline touchpoints; establish scalable processes for growth People Management: Manage and develop our Customer Service Representative ; establish success best practices and training protocols; coordinate handoffs between support functions Product Insights: Gather customer insights for product improvements; serve as voice of customer in internal discussions; identify feature gaps and enhancement opportunities Skills & Qualifications 3-5 years of prior experience as a Customer Success Manager, Client Relationship Manager, SaaS Account Manager , or related customer-facing roles. SaaS business experience with subscription revenue models CRM proficiency (HubSpot preferred) including workflow automation and reporting Analytical mindset to translate customer data into actionable insights Tech-savvy with ability to automate customer success metrics and reporting Polished customer success etiquette via video, email, and phone Strong presentation skills Consultative selling confidence for retention and upselling conversations Customer lifecycle management and retention strategy expertise Resilience and emotional intelligence for handling difficult customer situations Experience building customer success processes, playbooks, and documentation from scratch People management experience with customer service team development Bonus if you also have: Bilingual capabilities (French/English) for Quebec market expansion Healthcare SaaS or medical clinic experience Marketplace or platform business model background Product sense for translating customer feedback into feature recommendations Experience with health provider directories (ZocDoc, Psychology Today, Birdeye) Familiarity with our tools: HubSpot, Stripe, ClickUp, Slack, Google Workspace Position Details Working Hours: Fixed schedule, 9AM-5PM Eastern Time Zone Employment Type: Full-time (40 hours/week), Exclusivity Preferred Education: Bachelor's degree preferred Level: Intermediate (3-5 years of relevant work experience) Compensation: ~CAD $1,349–$1,666 (INR 85K–105K) per month, based on experience. Structured as a Consultant Agreement (independent contractor), meaning you'll be responsible for your own taxes, benefits, and insurance. Benefits of working with us: 🚀 Work directly with a forward-thinking Canadian healthcare company 🏡 Work from the comfort of your home 🏆 Incredibly talented teammates across multiple successful businesses 🧘🏾‍♀️ Work-life balance with standard 40-hour weeks 💰 Competitive compensation for your region 💻 Remote-first company culture 🧠 Learning and growth opportunities in scaling healthcare tech 🏥 Direct healthcare impact improving access for millions of Canadians 📈 Join during strategic expansion after successful acquisition ⚡ Build systems and workflows that will scale with the business 🇨🇦 Gain deep expertise in the Canadian healthcare landscape Not sure you meet all the requirements? Apply anyway! We value diverse experiences and hire for potential. If you don't hear back within 4 weeks, assume you weren't selected, but Goodwork may still reach out about other remote roles. — Additional keywords: Remote customer success jobs, Healthcare customer success manager, SaaS account manager remote, Customer retention specialist, Client relationship manager healthcare, Customer success manager Canada, Healthcare technology jobs, Remote customer success positions, SaaS customer success remote work, Healthcare customer experience jobs, Customer onboarding manager remote, Patient engagement specialist, Medical software customer success, Healthcare SaaS careers, Bilingual customer success jobs, French customer success manager, Quebec customer success jobs, Canadian healthcare technology careers, Remote healthcare SaaS jobs, Customer success manager healthcare tech

Hiring for international sales process. 5 days working 2 offs Graduate only EXP: Minimum 1 year of tele Sales exp(Any) Salary 4LPA Rotational shifts Can call/ WhatsApp on Swati:9354911204 Yashraj Anand: 9910986621

Leading BPO in Mumbai Hiring For Team Leader/Assistant Manager International Upselling Process CTC UPTO 8LPA Require min 1 Year as Team Leader Experience in International BPO Experience in any International Sales is Mandatory Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Tele-Sales, B2c Outbound Sales , Managing the Contact Center Establish and Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities Managing day to day Sales targets (B2C Sales) Responsible for following agreed governance model, escalation & communication plan To ensure team members achieve agreed standards in relation to their job assignments. To ensure training of new staff on the corporate policy rules to be adhered to To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules To monitor and document work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates Preferred candidate profile Must Have experienced into B2C Telesales Must Have expereinced into Contact Center Handling Team Size should be 20+ Candidate can join ASAP Perks and benefits Unlimited Incentives Flexi Benefits Medical Insurance How to Apply Interested candidates can share their updated CV at himanshiverma@policybazaar.com or WhatsApp at 9069719390 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Reason for Change Current Location

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Tele-Sales, B2c Outbound Sales , Managing the Contact Center Establish and Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities Managing day to day Sales targets (B2C Sales) Responsible for following agreed governance model, escalation & communication plan To ensure team members achieve agreed standards in relation to their job assignments. To ensure training of new staff on the corporate policy rules to be adhered to To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules To monitor and document work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates Preferred candidate profile Must Have experienced into B2C Telesales Must Have expereinced into Contact Center Handling Team Size should be 20+ Candidate can join ASAP Perks and benefits Unlimited Incentives Flexi Benefits Medical Insurance How to Apply Interested candidates can share their updated CV at himanshiverma@policybazaar.com or WhatsApp at 9069719390 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Reason for Change Current Location

About the company: https://www.bambrew.in/ We are a team of dedicated professionals committed to reducing the environmental impact of packaging while delivering high-quality products to our customers. Our mission is to provide sustainable packaging solutions that help protect the planet and improve the lives of people around the world. Role Summary The Enterprise Sales Manager will lead high-value B2B sales engagements, drive strategic client relationships, and build long-term partnerships. This role is ideal for a highly networked, technocommercial professional who can confidently represent the business in boardrooms, understand technical packaging requirements, and close large, complex deals. Key Responsibilities • Enterprise Sales & Business Development o Identify, pursue, and close large-scale B2B opportunities in manufacturing, FMCG, pharma, and other relevant sectors. o Leverage industry knowledge and network to open doors and build a healthy sales pipeline. • Client Engagement o Lead client meetings and solution presentations with CXOs, procurement heads, and packaging teams. o Understand customer requirements in depth and co-create proposals in collaboration with technical and operations teams. • Techno-Commercial Excellence o Offer packaging insights and suggest the right materials, formats, and design solutions based on application. o Collaborate with R&D, production, and supply chain to ensure feasibility and efficiency Relationship Management o Maintain and grow strategic accounts through regular touchpoints, problem-solving, and upselling/cross-selling. o Build a reputation as a trusted advisor and thought partner to key clients. • Sales Planning & Reporting o Own sales targets and drive predictable revenue growth. o Track metrics, prepare forecasts, and provide market feedback to the leadership team. Ideal Candidate Profile • 10+ years of experience in B2B/enterprise sales within the packaging industry. • Experience of curating multi million dollar pipelines and closing targets at close to 20 % closure rates. • Ready to travel and be with the client at all stages on engagement - Initiation , Trials and closures • Ability to bring industry experience and networks to get quick wins within the first few months • Ready to hustle from lead to closure stage of engagement • Well-networked, with a strong reputation and established relationships with decision-makers in key sectors. • Excellent communication, negotiation, and presentation skills. • Deep understanding of packaging solutions, materials, manufacturing, and industry trends. • Techno-commercial mindset with the ability to bridge client needs and internal capabilities. • Comfortable with CRM systems, data-driven reporting, and collaborative team culture. What You’ll Get • A senior role with high visibility and impact in a growth-oriented organization. • Freedom to shape client strategy and influence product innovation. • Competitive compensation with performance incentives. • Supportive leadership team and a collaborative, future-forward work environment.

TATA AIG General Insurance Company Limited is looking for Relationship Manager - Key Partnership Group to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

Visit customers & pitch products/services Generate leads & follow up to close sales Maintain strong customer relationships Achieve daily & monthly sales targets Provide market feedback to the team Required Candidate profile Minimum 2 Year Sales Experience Must be Graduate Should be Local Ready to do Hardcore Sales Candidate Should be ready for field work Senior HR {Hasmukh-9316023316} M-hasmukh.sresthinfo@gmail.com Perks and benefits On Roll Job + High CTC Incentives + Allowances

Design Cafe is hiring a Sales Manager for Andheri West Center. Address : Ground Floor, Vicino Mall, Shop no 18, 18A, Off New Link Rd, Oshiwara, Andheri West, Mumbai, Maharashtra 400102 Minimum Experien ce - 3 to 5 years in inside sales or similar Role - Individual Contributor (NO TEAM HANDLING Industry Preferen ce - If you are from Interior Design Firms, Real Estate, Ed tech, Retail, Automotive Roles & Responsibilities: Make outgoing calls to potential customers to schedule high quality leads for sales. Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives. Build pipeline and build strong relationships with prospects Own the experience we give every prospective customer from the first time they interact with us Responsible for achieving sales targets by working with a talented group of interiors designers Seize opportunities to upsell services when they arise. Follow up with potential customers in a timely manner if necessary. Manage a large number of outbound calls in a timely manner. Document all call information in the CRM according to standard operating procedures. Meet personal qualitative and quantitative targets. Develop and execute strategies to drive business in new and existing markets To own the Sales funnel & drive Sales Closure Drive sales initiatives to achieve revenue targets. Customer experience & relationship management Resolving Customer queries. Generating Sales Reports. Qualifications A graduate in any stream (10+2+3 regular education) Minimum Experience - 3 plus years in inside sales or similar Excellent written and verbal communication skills Strong listening and presentation skills If you are from Interior Design Firms,Real Estate, Ed tech,Retail, Automotive Interested ,Drop in your profile at - rajshree.dayal@designcafe.com