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0 years
0 Lacs
Gurugram, Haryana, India
On-site
Compliance Tax management - International Taxation - CA - Gurugram Job Location: Gurugram Qualification: CA Your Responsibilities Interfacing the senior management of MNCs/corporate Houses; Coordination with the global partners. Understanding the business and their global requirements Advising/Assisting in incorporating overseas Companies, overseeing the timely compliances of the companies, audit Building and maintaining profitable relationships with key customers. Advising client to get their queries resolved quickly and efficiently. Keeping clients updated on the latest changes in relevant Taxation or Compliance policies in their country of operations. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Knowing your competition and strategizing accordingly. Required Skill Set Good communication skills (Oral and written) A self-starter, proactive and forthcoming, quick learner with excellent presentation skills Proficient in all Microsoft Applications specially MS Office and business email writing Proficient in MS Excel or other Client Invoicing Tracking software to promptly generate the invoices, track payments made to our partner vendors and track the payments done by the clients. Eagerness to expand knowledge of the International Accounting, Compliances and Taxation concepts Proactive approach in learning in international business setup and other compliance requirements Team worker Good interpersonal and communication skills. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction. (ref:iimjobs.com) Show more Show less
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
*Job Title: A2P SMS Account Manager* *Location: Noida, Uttar Pradesh* *Website :- www.lmservices.in* *About Us:-* Lord Mahavira Services is a leading provider of A2P messaging solutions, delivering reliable and innovative communication services to global clients. *Role Overview:* We seek an experienced A2P SMS Account Manager to manage client relationships, optimize service delivery, and drive revenue growth. *Key Responsibilities:* • Account Management: Manage and nurture relationships with existing clients, ensuring client satisfaction and retention. • Revenue Growth: Identify upselling and cross-selling opportunities within the existing client base. • Client Onboarding: Assist new clients with onboarding, technical integration, and initial setup of A2P SMS services. • Traffic Monitoring: Monitor SMS traffic, troubleshoot delivery issues, and ensure high-quality service delivery. • Technical Collaboration: Collaborate with technical teams to resolve client issues, optimize routing, and ensure compliance with industry standards. • Reporting: Provide regular updates to clients on campaign performance, usage statistics, and delivery rates. • Market Research: Stay updated with industry trends, competitive offerings, and regulatory requirements. • Contract Negotiation: Negotiate service agreements and renewals with clients, ensuring mutually beneficial outcomes. • Customer Support: Act as the primary point of contact for clients, resolving their queries in a timely and efficient manner. *Qualifications:* • Bachelor’s degree in business, Marketing, IT, or related fields. • Experience in A2P SMS/telecom account management. • Knowledge of SMS platforms, APIs, and protocols like SMPP and HTTP. • Strong communication, analytical, and negotiation skills. • Familiarity with DLT regulations and international SMS routing is a plus. Show more Show less
Posted 1 week ago
3.0 - 6.0 years
0 Lacs
Gujarat, India
On-site
About Us 1Lattice is a 360-degree business decision support partner with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights. Job Title: Client Lead - Expert Network Operations Location : New Delhi Company: 1Lattice (Business Unit 1Expert) Department: Expert Network Operations Job Summary You will manage a team responsible for conducting expert calls for leading Private Equity firms, Consulting organizations, and other top corporate clients. You will lead the team in ensuring the seamless execution of expert interviews, generating additional business from existing accounts, and maintaining high operational standards. Your role will include managing client relationships, driving account growth, and ensuring that expert calls are executed on time to meet client expectations. Key Responsibilities Team Management: Lead, mentor, and develop a team responsible for managing expert calls. Set performance expectations, provide regular feedback, and conduct performance reviews. Manage team workload, allocate resources efficiently, and ensure timely project completion. Operations & Execution Oversee the scheduling, execution, and quality control of expert calls between clients and industry experts. Be accountable for ensuring all expert calls are executed on time, in line with client-specific timelines and requirements. Ensure that expert recruitment, onboarding, and call execution processes meet company service quality standards. Client & Account Management Serve as the primary point of contact for key client accounts, ensuring strong communication and exceptional service delivery. Proactively generate additional business from existing clients through account mining by identifying new opportunities, upselling, and expanding relationships within accounts. Collaborate with the Sales and Client Services teams to drive account growth and maintain strong client satisfaction. Expert Network Growth Oversee the development and expansion of 1Lattices expert network across diverse industries. Lead initiatives to recruit and retain high-quality industry experts, ensuring their availability for client needs. Monitor trends and insights in Private Equity, Consulting, and Corporate sectors to anticipate client demand for expert insights. Process Improvement Continuously assess and improve internal processes to increase efficiency, improve client satisfaction, and optimize resource allocation. Implement tools, technologies, and methodologies to streamline expert network operations. Reporting & Metrics Monitor and report on key performance indicators (KPIs), such as call success rates, on-time execution of expert calls, client feedback, and team performance. Track and report on additional business generated from existing clients through upselling, cross-selling, and account expansion. Prepare weekly, monthly, and quarterly reports for senior management and key stakeholders. Qualifications and Bachelors degree in Business, Economics, or a related field (Masters degree 3-6 years of experience in a team management role in expert network operations, consulting, research, or related fields. Experience in Private Equity, Consulting, or Corporate advisory services is a plus. Leadership Skills Proven ability to lead and manage high-performing teams in a fast-paced environment. Strong interpersonal skills with the ability to mentor and develop team members. Client & Account Management Skills Demonstrated success in managing client relationships and delivering high-quality service. Proven ability to grow existing accounts by generating additional business and driving account mining initiatives. Analytical & Strategic Thinking Strong analytical skills to assess client needs, expert suitability, and project timelines. Ability to think strategically and drive the business forward through operational Skills: Excellent written and verbal communication skills. Ability to communicate effectively with senior-level Strong problem-solving abilities with a focus on proactive solutions and decision-making. Technical Proficiency: Familiarity with CRM tools, database management, and project management software. Preferred Qualifications Understanding of the expert network industry and its dynamics. Experience with expert recruitment processes, including sourcing, onboarding, and compliance. What We Offer Competitive salary and performance-based incentives. Opportunities for professional growth and development. A dynamic and collaborative work environment with exposure to high-profile clients. (ref:iimjobs.com) Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
We are looking for a Renewal Account Manager to join our Intellectual Property Sales team for Noida. This is an amazing opportunity to champion our line of IP products and services and work with our customers across the innovation ecosystem. The Renewal Account Manager plays a critical role in maintaining successful client relationships, managing renewals, driving incremental revenue and providing invaluable cross-functional perspective on product and process improvements to the client experience About You – Experience, Education, Skills, And Accomplishments Minimum of a bachelor’s degree Minimum of 4 years Sales experience in a business-to-business sales environment Business intelligence or SAAS sales experience in the IP industry. Capacity to learn and effectively utilize SalesForce.com and other programs relevant to the role. Proven track record of Renewal account management capability: Ability to work independently and collaboratively, making decisions based on data and good judgment and drawing on resources to support decision making when appropriate. Strong multi-tasking, organizational and prioritization skills, with ability to maintain professional demeanour under pressure. Excellent presentation, communication, negotiation and time management skills. Creative problem solver and decision maker, with enthusiasm and focus to reach positive outcomes. It would be great if you are . . . Understanding of consultative selling and strategic account management. Previous experience in Information Technology and Services, Legal Services, Information Services, or experience in the Intellectual Property or life sciences industry Flexible and adaptable with a strong desire to learn and develop. Able to analyse, compare, evaluate, reconcile and draw meaningful conclusions and action plans from data. What will you be doing in this role? Nurture account retention and portfolios by proactively engaging with clients to gain insight, communicate new and improved product functionality, identify opportunities, and foster add-ons and upselling. Maintain client base and corresponding retention volume by undertaking usage analysis, research, negotiation, and other activities that increase and solidify customer loyalty to Clarivate products through emails, phone calls, and other client communication venues. Diligently manage of opportunities in CRM (Salesforce) ensuring all information is up to date at all times. Collaborate with Account Managers and Product Specialists to support overall sales strategy and account support. Provides weekly reporting to Account Managers, Product Specialists and Regional Sales/RAM leaders and escalates any issues that would impact renewal or new business. About The Team In the IP division, accelerating innovation is at the core of what we do. With our contextual intelligence: expertise, data and technology; we support all kinds of customers in their decision making, R&D solutions and IP protection. This role will be part of a team that supports customers across India, South-East Asia and ANZ, reporting to the Head, IP Sales-South Asia. Hours of Work This is a full-time permanent position with normal working hour. This is a hybrid role working 3 days a week in our Noida office location At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Selected Intern's Day-to-day Responsibilities Include Build strong relationships with assigned customers and act as their trusted point of contact. Understand customers’ business needs and goals to suggest relevant MyOperator solutions. Identify opportunities for upselling and cross-selling within existing accounts. Assist in onboarding new clients and drive product adoption through training and support. Monitor customer health and usage data to proactively address issues or opportunities. Collaborate with sales, product, and support teams to resolve customer queries. Maintain accurate records in CRM and document all customer interactions. About Company: VoiceTree Technologies was established in November 2010 by Ankit Jain in New Delhi, India. Since its inception, the company has focused on developing solutions to simplify and make call management more affordable. Its flagship product, MyOperator, offers seamless reception and management of customer calls, while CODAC addresses call automation needs for businesses. VoiceTree aims to create simple and cost-effective telephony solutions. The team continually seeks innovative call management solutions to help businesses realize the importance of effective call handling and achieve exponential growth. Show more Show less
Posted 1 week ago
2.0 - 31.0 years
0 - 0 Lacs
Bellandur, Bengaluru/Bangalore
Remote
Job Purpose:To act as a liaison between the customer and the workshop, ensuring effective communication and timely delivery of quality service, resulting in enhanced customer satisfaction and retention. Key Responsibilities:Customer Reception & Interaction: Greet customers professionally and understand their vehicle service needs. Conduct preliminary vehicle inspection and note concerns accurately. Open job cards in DMS with complete customer and vehicle details. Job Estimation & Approval: Explain recommended repairs and maintenance procedures to customers. Provide accurate cost and time estimates. Obtain customer approval before initiating work. Coordination with Workshop: Communicate job card details to workshop supervisors. Track job progress and update customers on delays or changes. Ensure proper coordination with parts, bodyshop, and warranty teams if required. Quality Check & Delivery: Perform post-service quality checks in coordination with the technician. Explain work done, invoice, and future service requirements during vehicle delivery. Ensure clean and timely vehicle delivery. Customer Follow-up: Follow up post-service to check customer satisfaction. Encourage feedback and handle concerns promptly. Promote repeat business by informing about upcoming services, AMC, etc. Documentation & Reporting: Maintain accurate records of service transactions in the DMS. Ensure proper documentation for warranty, insurance claims, and service history. Achieve individual CSI and revenue targets. Key Skills & Competencies:Good communication and interpersonal skills (Hindi, English, and local language). Technical knowledge of passenger vehicles (Tata models preferred). Customer handling and negotiation skills. Proficiency in Dealer Management Systems (DMS like Autoline, etc.). Time management and multitasking ability. Eligibility & Experience:Diploma or Degree in Automobile / Mechanical Engineering preferred. 1–3 years of experience as Service Advisor in passenger car dealerships. Freshers with strong technical knowledge and communication skills can also be considered. Performance Metrics:Customer Satisfaction Index (CSI) Job Card Opening to Delivery Turnaround Time (TAT) Value per Job Card (VPC) Repeat Complaint Ratio Upselling of value-added services
Posted 1 week ago
2.0 - 31.0 years
0 - 0 Lacs
Bengaluru/Bangalore
Remote
Job description We are looking for a hard-working Steward / Waiter/ Captain /Order Taker/Senior Order Taker to fulfil the below Responsibilities at our restaurant. Responsibilities: Welcoming guest and ensuring they are given proper seating & taken care of their requirements. Guiding guests with the best recommendations for food & beverage orders. Ensuring they enjoy their meal and time at the restaurant with good memories. Ensuring upselling and giving customers a great service and food experience. Ensure all the stocks for dine-in & deliveries are in place, along with your teammates Ensure the outlets are clean and neat at all times for all guests anytime. Ensure the inventory, indent, and closing Stocks & wastages are recorded properly Requirements: Must be able to speak and read English very well, as mandatory. Experienced in the restaurant industry for more than 2+ years. A high school diploma or equivalent. Must be in the age limit of 18 to 35yrs A friendly, polite, courteous nature, and neatly groomed. Strong customer service and teamwork skills. Physical stamina to work long hours on your feet. The flexibility to work shifts, nights, weekends, and holidays (10-hour shift). ·Strong communication and organizational skills. Basic Details: Company Name: POPO Ventures Salary range: Rs.. 14K to 18K (Depends on Experience/ Communication and smartness) Minimum 2-3 Years of experience in the Restaurant Industry Designation: Steward/Sr. Steward/ Order Taker/Sr. Order Taker Vacancy: 50 Age Limit: Minimum 18 years to a maximum of 35 years Location: Bangalore (Any of our 15 locations in Bangalore) Job type: Full-time / Permanent Contact Person: HR Popo Ventures – Mani K +91 9108512380 Working Timing: Between 10:30 am To 12am (2 shifts of 10 hours) Benefits Provided: Food & Accommodation (For Only Male) Company Overview Name: Popo Ventures Private Limited Incorporation: Bangalore, Karnataka, India Business Sector: Restaurants – Food & Beverage Services Popo Ventures Private Limited is a private limited company based in Bangalore, Karnataka, operating in the restaurant industry with a core focus on food and beverage services. The company owns and manages three prominent brands— *The Pizza Bakery *Paris Panini & *Smash Guys. Collectively, these brands operate 33 outlets across India, establishing a strong presence in the pan-India food service market.
Posted 1 week ago
2.0 - 31.0 years
0 - 0 Lacs
Sector 132, Noida
Remote
Connecting with existing customers for upselling and cross-selling Developing and modifying sales pitches for various products. Making calls for a customer satisfaction survey to existing clients and generating referrals. Identifying opportunities by pitching various products to new leads generated by self and website / digital marketing team. Working on renewal sales to ensure the renewal of services.
Posted 1 week ago
3.0 - 31.0 years
0 - 0 Lacs
Uday Nagar, Nashik
Remote
Position Overview We are looking for a dynamic and results-oriented Sales Associate to join our team at GFDL, a premier provider of stock market data solutions. In this position, you will concentrate on selling both real-time market data and fundamental data to clients within the financial sector. You will be instrumental in expanding our customer base and driving revenue growth by promoting our data products to brokers, financial institutions, fintechs, research firms, and high-frequency traders. Key Responsibilities Identify and target prospective clients who require real-time and fundamental stock market data for trading, analysis, or investment research. Develop and implement strategic sales plans to meet and exceed sales targets. Engage with key decision-makers such as Heads of Research, CTOs, and Product Managers. Conduct product presentations and live demonstrations tailored to client use cases. Collaborate with the technical and product teams to offer seamless onboarding and support. Track and report sales activities, forecasts, and performance metrics regularly. Stay informed about the latest developments in the stock market, data compliance norms, and regulatory changes. Ensure exceptional after-sales support and relationship management to promote client retention and upselling. Qualifications Bachelor's degree (Finance, Business, or Engineering preferred). Strong understanding of stock market functioning, including trading, market data feeds, and company fundamentals. 3–5 years of experience in B2B, B2C sales, preferably in financial services, fintech, or stock market data. Excellent communication and negotiation skills. Familiarity with APIs, data integration, and analytics platforms is a plus. Self-driven, target-oriented, and proactive in handling client queries and objections. Why Join Us? Be part of an innovative and growing organisation delivering mission-critical data to financial institutions across India. This is a high-impact role with strong growth potential, incentives, and the opportunity to work with cutting-edge products in the stock market data domain.
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Handle the 2 branches of HDFC bank ,handle the walk in customers of the branch Sell life insurance product to the customers. Handle the HNI Customers Share the resume on what App :8956244952. Required Candidate profile Graduate Minimum 1 year experience in life insurance sales Mandatory Age up to 35 Its a sale profile, Perks and benefits Incentives+Allowances.
Posted 1 week ago
0 years
0 Lacs
Greater Delhi Area
Remote
At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential. Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities. At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀 What You Will Do As an Account Manager at Lighthouse, you will ensure client success through outstanding service and a strong focus on long-term relationships. You’ll deliver white-glove support to our top-tier clients, proactively helping them to maximize the value of our products. Your goal will be to reduce churn, drive renewals, and expand our footprint across accounts. This strategic role blends data analysis, client engagement, and cross-functional collaboration to create unmatched customer experiences. Where you will have impact Lead strategic account planning using strong project management skills Manage account renewals, upselling processes, and contract renegotiations Conduct Quarterly Business Reviews (QBRs) and Health Checks Deliver regular training sessions and webinars for customers Communicate new features and functionalities to all accountsPartner with Business Development Managers to minimize churn and drive growth Interface across internal teams to resolve client issues and support adoption Identify expansion opportunities and increase share of wallet across accounts Maintain accurate CRM records in Salesforce Provide insights on competitive market and partnership activity About Our Team Join our dynamic Revenue team of over 150 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization. What's in it for you? Flexible working environment: Work from home or at one of our global offices. Flexible time off: Autonomy to manage your work-life balance. Collaborative team: High-bar, friendly, creative, and passionate colleagues. Career development: Workshops, frameworks, tools, training, and processes to realize your full potential. Impactful work: Shape products relied on by 75,000+ users worldwide. Competitive compensation: Proactively maintained to value your work. Referral bonuses: Earn rewards for bringing in new talent. Who You Are Proven experience in revenue management, marketing/sales/distribution, or service delivery to hotels Strong communication skills, including experience working with C-level stakeholders Fluent in English and Hindi, any other language is a plus In-depth understanding of the hotel industry, including brands and management structures Comfortable managing multiple priorities in a fast-paced environment Strong analytical, problem-solving, and client relationship skills Excellent planning, presentation, and sales abilities Proficient with Excel, Word, PowerPoint, Salesforce Experience with hotel systems (PMS, CRS, RMS) is a big advantage Knowledge of rate parity, wholesale channels, and bed banks is a plus Self-motivated and team-oriented with a drive to succeed Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture. If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you. We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. Show more Show less
Posted 1 week ago
1.0 - 6.0 years
4 - 5 Lacs
Gurugram
Work from Office
JOB DESCRIPTION Welcome to Dyninno India - a place where passion and expertise meet to create inventive travel and technology solutions. We're part of the global Dyninno Group that provides innovative products and services in finance, travel, and entertainment across 50 markets. In 2024, Dyninno proudly celebrates its 20th anniversary. Our team of over 5,400 professionals in 23 offices worldwide is dedicated to building a culture that celebrates innovation, hard work, and growth. Established in Gurugram in 2019, Dyninno India has quickly grown to become a team of over 600 employees across three divisions - Trevolution, Multipass, and Dynatech. Our Trevolution team is a group of dedicated travel agents who strive to make every journey a memorable experience for our customers. We are proudly offering ASAP Tickets and Skylux Travel as our primary products, ensuring that our clients receive the best travel deals available. Another one of our ventures, Multipass, is an innovative bank challenger that provides multi-currency accounts for businesses that transact globally. Our clients can manage their finances without delays anywhere in the world, allowing them to focus on what really matters - growing their business. Finally, our Dynatech team is a group of cutting-edge IT professionals who are constantly pushing the boundaries of technological advancement to deliver innovative solutions for our clients. At Dyninno India, we believe in the power of talent and strive to provide a supportive and stable environment that enables our teams to unleash their full potential and achieve great things. Responsibilities: Cooperating with clients to determine their needs and advise them on an appropriate destination, modes of transportation, travel dates, costs, and accommodations. Planning and motivating the client to buy transportation, accommodations, and other travel services. Providing excellent professional customer service and problem resolution skills. Determining customers' needs and preferences, such as schedules and costs. Requirements: Minimum 1 year of Travel or International sales experience. Excellent Communication skills. PC knowledge. Willing to work in the night shift. If your profile gets shortlisted, we will reach out to you.
Posted 1 week ago
2.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Job Description As an Account Management Associate, you’ll help your book of clients to access the full suite of research solutions Third Bridge offers. You will proactively contact investment professionals and/or consultants within our client base on a day-to-day basis, building rapport and credibility to drive end-users towards our services. With training and support from your close-knit team, you’ll gain a deep understanding of our products, our clients’ preferences and needs, and ensure they can access the most relevant investment research when they need it most. With a ‘helping not selling’ approach, you’ll drive account growth by identifying relevant content or connecting them to industry experts to optimise their usage and increase our mindshare. You’ll keep our systems up to date with client user preferences and other pertinent account data to help you and the wider team deliver a tailored content delivery service. In this role, you will: Support Account Managers on renewals and cross-sell opportunities by working closely with them to execute on territory and account plans to achieve strategic goals. Identify and engage inactive or potentially new users across priority accounts and to increase utilisation of Third Bridge offerings Maintain constant dialogue with clients to understand their research processes and gather feedback on Third Bridge’s services Support clients by offering training and demo sessions on how to use Third Bridge’s services. Maintain and update team structures, client user preferences, client investment coverage sectors and geographies, and pertinent account and contact data in our systems, ensuring tailored content and service delivery to exceed client expectations Collaborate with internal stakeholders - legal, marketing, research, sales and product teams, to ensure client requests are executed quickly and effectively Address and/or triage inbound client questions and requests; assess solutions and next steps alongside the Account Manager and execute the agreed approach Qualifications Qualifications Bachelor’s degree 2 to 4 years of account management and/or client support experience, preferably in a similar industry in B2B domain Strong communication, active listening, interpersonal and presentation skills Has remarkable upselling, cross-selling & farming experience with existing client accounts Well honed skills to build trusted working relationships with key contacts in your clients Highly motivated with a track record of consistent achievement of quota(s) for at least 1 year Effectively leverages internal resources, tools and systems daily Experience applying industry and product knowledge in written and verbal client communications Successful past adoption and effective use of internal workflows, processes and technologies to accomplish work objectives Portrays sales drive, intellectual curiosity and a passion for learning Easily adaptable to changing, ambiguous and fast-paced environments Strong time management skills with the ability to multitask and prioritise work Familiarity with Salesforce.com as well as Microsoft Office and G-Suite tools Additional Information How will you be rewarded? Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development : Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Work from Anywhere program, hybrid work options, and flex days, offered at the company’s discretion and subject to annual review. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application. Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Job Description As an Account Management Associate, you’ll help your book of clients to access the full suite of research solutions Third Bridge offers. You will proactively contact investment professionals and/or consultants within our client base on a day-to-day basis, building rapport and credibility to drive end-users towards our services. With training and support from your close-knit team, you’ll gain a deep understanding of our products, our clients’ preferences and needs, and ensure they can access the most relevant investment research when they need it most. With a ‘helping not selling’ approach, you’ll drive account growth by identifying relevant content or connecting them to industry experts to optimise their usage and increase our mindshare. You’ll keep our systems up to date with client user preferences and other pertinent account data to help you and the wider team deliver a tailored content delivery service. In this role, you will: Support Account Managers on renewals and cross-sell opportunities by working closely with them to execute on territory and account plans to achieve strategic goals. Identify and engage inactive or potentially new users across priority accounts and to increase utilisation of Third Bridge offerings Maintain constant dialogue with clients to understand their research processes and gather feedback on Third Bridge’s services Support clients by offering training and demo sessions on how to use Third Bridge’s services. Maintain and update team structures, client user preferences, client investment coverage sectors and geographies, and pertinent account and contact data in our systems, ensuring tailored content and service delivery to exceed client expectations Collaborate with internal stakeholders - legal, marketing, research, sales and product teams, to ensure client requests are executed quickly and effectively Address and/or triage inbound client questions and requests; assess solutions and next steps alongside the Account Manager and execute the agreed approach Qualifications Qualifications Bachelor’s degree 2 to 4 years of account management and/or client support experience, preferably in a similar industry in B2B domain Strong communication, active listening, interpersonal and presentation skills Has remarkable upselling, cross-selling & farming experience with existing client accounts Well honed skills to build trusted working relationships with key contacts in your clients Highly motivated with a track record of consistent achievement of quota(s) for at least 1 year Effectively leverages internal resources, tools and systems daily Experience applying industry and product knowledge in written and verbal client communications Successful past adoption and effective use of internal workflows, processes and technologies to accomplish work objectives Portrays sales drive, intellectual curiosity and a passion for learning Easily adaptable to changing, ambiguous and fast-paced environments Strong time management skills with the ability to multitask and prioritise work Familiarity with Salesforce.com as well as Microsoft Office and G-Suite tools Additional Information How will you be rewarded? Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development : Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hybrid work options, Work from Anywhere program and flex days, offered at the company’s discretion and subject to annual review. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application. Show more Show less
Posted 1 week ago
1.0 - 2.0 years
5 - 6 Lacs
Gurugram
Hybrid
JOB RESPONSIBILITIES Act as the primary point of contact for clients post-sales to ensure smooth onboarding and usage of the StoreHippo platform. Handle client onboarding sessions including training, addressing product-related queries, and system walkthroughs. Understand client business goals to offer proactive support and suggest platform features that maximize value. Coordinate with internal departments (tech, support, product teams) to fulfill client needs and resolve issues efficiently. Maintain high client satisfaction levels through prompt support and consistent communication. Track and report client health scores, engagement levels, and help drive renewals and upsell opportunities. Document client interactions, queries, and service outcomes in internal systems. CORE COMPETENCIES Strong communication skills Ability to handle leads (inbound, outbound) Convincing skills to convert leads and inquiries into sales Maintain customer relationships (existing/ prospective) Perform effective online presentations to prospects Ability to independently handle client acquisition through various channels and follow-ups. Self-starter who believes in the importance of teamwork, while operating unmonitored individually. QUALIFICATIONS: Bachelor's degree in business administration, marketing, or a related field. Strong verbal and written communication skills. Excellent organizational and time management skills. Ability to work in a team environment and collaborate with cross-functional teams. Ability to adapt to changing priorities and manage multiple tasks. Strong problem-solving skills.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Hiring Now Banking Customer Support (International Voice Process) Location: Bangalore Shift: US/UK Rotational Shifts Experience: Minimum 1 year in International Voice Process Qualification: Graduates / Undergraduates with relevant experience Joiners: Immediate Joiners Only CTC: Up to [Insert range] + Incentives Job Description: We are hiring for a Customer Support Executive role in a Banking Voice Process . The ideal candidate will handle inbound and outbound customer calls from international clients, resolve banking-related queries, and ensure a high standard of service delivery. This role also includes responsibilities in quality assurance and process improvement. Key Responsibilities: Customer Support (Voice): Handle inbound and outbound international calls in a timely and professional manner. Focus on First Call Resolution (FCR) as a core part of customer relationship management. Identify customer needs and concerns by actively listening and asking relevant questions. Provide accurate information and resolve banking-related issues efficiently. Follow predefined communication scripts while exercising judgment to go off-script when needed. Record call details in the appropriate CRM or tracking system and escalate as per procedures. Quality Assurance & Audits: Monitor and evaluate service quality , ensuring alignment with client KPIs such as CSAT (Customer Satisfaction) and quality scores . Develop and implement quality control measures to maintain service excellence. Analyze call data and audit findings to identify recurring issues and suggest improvements. Collaborate with operations and training teams to address quality concerns. Conduct quality feedback sessions with agents to share insights and drive continuous improvement. Candidate Profile: Minimum 1 year of experience in an international voice process (preferably in banking or financial services) Excellent verbal communication skills and active listening ability Strong problem-solving skills and ability to handle high-pressure situations Familiarity with CRM tools and call documentation systems Willingness to work in US/UK rotational shifts Graduates / Undergraduates with relevant experience are eligible Immediate joiners preferred Book Your Interview Slot Today! Contact: 7829336202 / 7829336034 / 9380300644
Posted 1 week ago
0.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
International Customer Service/Upselling Voice Process Grad./undergrad. can apply Both fresher/exp. can apply Salary upto 29k in hand, 4.45LPA 5 days working/2 roster off Rotational shift & Off Cabs Snehal- 9625998099 Anu- 9910709744 ZAM- 9910972518 Required Candidate profile Candidates must have super excellent communication skills. Candidates must be comfortable working in any shifts from office. Candidates must be an immediate joiner.
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Ahmedabad, Gujarat
On-site
Job Title: Business Development Manager (KAM) - Neobanking Location: Ahmedabad/Pune About OneStack: OneStack is an innovative NeoBanking startup on a mission to revolutionize the way people manage their finances. We are committed to delivering seamless, intuitive, and cutting-edge banking experiences that empower individuals and businesses to achieve their financial goals effortlessly. We are looking for a Key Account Manager to join our dynamic team in Gurgaon, Ahmedabad, Pune, and Bangalore with a strong command of the Local language. Responsibilities: Strategic Account Management: Develop and execute strategic plans to effectively manage and grow our key accounts in the region. Client Relationship Building: Build strong, trusting relationships with key stakeholders within customer organizations, ensuring client satisfaction and long-term retention. Upselling and Cross-Selling: Identify opportunities for upselling and cross-selling our neobanking solutions to maximize the value clients receive. Value Communication: Articulate and demonstrate the value added by OneStack's products to the customer's business. Present data-driven insights to deepen client relationships. Client Feedback: Gather client feedback and insights, providing input to enhance our products and services based on evolving client needs. Collaboration: Work closely with internal teams to deliver tailored solutions that enable customers to realize the full potential of OneStack's neobanking platform. Revenue Responsibility: Take ownership of revenue generation within the territory, with a strong focus on growth accounts. Local Language Proficiency: Effectively communicate and present in the Local language when interacting with clients and stakeholders. Skills and Qualifications: Educational Background: Bachelor's degree in Business, Finance, or a related field. Experience: 3+ years of relevant experience in key account management, preferably in the banking or fintech sector. Local Language Proficiency: Proficient in spoken and written Gujarati /Marathi for effective communication with clients in the region. Sales Proficiency: Demonstrated experience in sales, account planning, and execution. Client-Centric: Strong client relationship-building skills with a focus on customer satisfaction. Results-Driven: Ability to meet and exceed revenue targets and effectively forecast account growth. Team Collaboration: A team player with excellent collaboration skills to work with internal teams. Willing to Travel: A passion traveling and networking with the banks in and around the city for 5-7 days a month. Join OneStack and be part of a dynamic neobanking startup that's redefining the future of banking. Your contributions will be instrumental in driving our mission forward in the Gujarat/Maharashtra region. Job Type: Full-time Pay: ₹50,000.00 - ₹100,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Key Accounts: 1 year (Required)
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
looking for customer focused individuals to join our team as customer support executive/ Handle Inbound/ Outbound calls/customer queries/voice or non voice channels Call/ WhatsApp HR Prachi-8979641616 Required Candidate profile Excellent communication skills in English Any Grad/ UG fresher/experience Immediate Joiners Rotational shifts must be available for face to face interview Perks and benefits Unlimited Incentives Bonus cab facilities
Posted 1 week ago
1.0 - 3.0 years
4 - 4 Lacs
New Delhi, Faridabad, Delhi / NCR
Work from Office
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Travel Allowances : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales or MBA 2024 can also apply
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Chennai
Work from Office
Walk-in Drive for Telesales - Unsecured Loan Products at SMFG India Credit SMFG India Credit is hosting a walk-in recruitment drive for the Telesales Executive (Unsecured Loan Products) position! We are a leading financial services provider and part of the globally recognized Sumitomo Mitsui Financial Group (SMFG) . If you have experience in sales through outbound calls, this is your opportunity to join a dynamic team and drive business growth. Date: 14th June'25 Time: 11:00 AM to 3:00 PM Job Location: Chennai, Porur Office Timing: 9:30 AM to 6:30 PM Interview Venue: SMFG India Credit Co. Ltd., Commerzone IT Park, Tower B, 1st Floor, Mount Poonamallee Road, Porur, Chennai, Tamil Nadu - 600116 To access the venue, kindly contact Ms. Gayathri Anand at 7304964190 upon arrival for your gate pass. Eligibility: Experienced candidates in outbound telesales, preferably selling loan products Must have have a proven track record in sales conversion Age: 30 years & below & MUST BE WELL VERSED IN TELUGU OR KANNADA LANGUAGE. Please attend the interview only if you have relevant experience in telesales. Job Responsibilities: Make outbound calls to potential customers and pitch unsecured loan products Understand customer needs, educate them on loan offerings, and persuade them effectively Maintain a professional approach to build trust and rapport with customers Keep accurate records of customer interactions and sales progress in CRM Achieve sales targets while maintaining high-quality service and compliance standards Qualifications: Strong verbal communication and persuasion skills Ability to work in a high-paced sales environment and handle objections efficiently Bachelors degree preferred (any stream) 1-2 years of experience in telesales, preferably in financial services Join Us! Be part of SMFG India Credit , a trusted financial institution with a pan-India presence, serving millions of customers. If you are passionate about sales and eager to grow in a dynamic environment, we welcome you to attend the walk-in drive! To access the venue, kindly contact Ms. Gayathri Anand at 7304964190 upon arrival for your gate pass.
Posted 1 week ago
0.0 - 10.0 years
0 Lacs
Delhi, Delhi
On-site
We Are Hiring: Liaison & Sales Manager (Female Candidate Preferred) CTC up to ₹15 LPA Location: Delhi Industry Focus: Aviation | Media | Hospitality | Telecom | IT | Infrastructure Hiring Partner: Nurture HRM About the Role: We are seeking a dynamic and result-driven Liaison & Sales Manager with 5–10 years of experience in strategic relationship building, client servicing, and driving B2B sales. The ideal candidate will serve as the bridge between our company and key stakeholders, government officials, and business clients. Key Responsibilities: Act as the primary point of contact for client engagements and government liaisons. Draft and manage proposals, documentation, and communication with key decision-makers. Coordinate and conduct daily/weekly meetings with clients and stakeholders. Drive business development by identifying and capitalizing on repeat and upselling opportunities. Conduct market research and support sales strategies to increase revenue. Collaborate with internal teams to ensure seamless service delivery and client satisfaction. Maintain strong professional relationships with industry associations, govt. bodies, and corporate clients. Desired Profile: Graduate in any discipline (Postgraduate preferred). 5–10 years of relevant experience in liaison, sales, or business development roles. Exceptional communication, documentation, and networking skills. Strong proficiency in MS Excel and proposal writing. Pleasant personality with a go-getter attitude and willingness to travel. Salary: Up to ₹15 LPA based on experience and skills. Apply Now: If you are ready to take on this exciting opportunity, share your updated CV at recruitment@nurturehrm.com Immediate joiners preferred Job Type: Full-time Pay: ₹900,000.00 - ₹1,500,000.00 per year Schedule: Day shift Application Question(s): Female Candidate Willingness to travel: 50% (Required) Work Location: In person
Posted 1 week ago
0 years
0 Lacs
Panchkula, Haryana, India
On-site
Job Title: Assistant Manager Job Level: Mid - Level Report to: General Manager Department: Acquiring Sales Organization: Airpay Payment Services Pvt. Ltd (https://www.airpay.co.in/) Location: Chandigarh Job Summary We are seeking a dynamic and results-driven Sales Manager to join our team in the fast-growing payment gateway industry. As a sales Manager, you will be responsible for to drive revenue growth and expand our client base. Key Responsibilities Develop and execute sales strategies to achieve revenue targets and drive business growth as an Individual Contributor. Identify and target potential clients in various industries, including e-commerce, retail, hospitality, education and more. Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling. Stay up to date with industry trends, competitors, and market conditions to identify new business opportunities. Collaborate with marketing, product, and technical teams to ensure smooth onboarding and customer success. Provide regular reports to Country Head, highlighting achievements, challenges, and areas for improvement. Participate in industry events, conferences, and networking activities to promote our payment gateway solutions and generate leads. Required Qualifications Master’s degree in business, Finance, Marketing, or a related field. Skills And Experience Proven experience as a sales Manager, preferably in the payment gateway or Fintech industry. Strong track record of driving sales growth and achieving revenue targets. Exceptional communication and negotiation skills. In-depth knowledge of the payment gateway industry, including industry trends, competitors, and customer needs. Ability to build and maintain strong relationships with clients, understanding their business requirements and providing tailored solutions. Analytical mindset with the ability to interpret sales data and make data-driven decisions. Show more Show less
Posted 1 week ago
0.0 - 4.0 years
2 - 2 Lacs
Hyderabad, Bengaluru
Work from Office
Hiring for Voice process in MNC's! Eligibility: Any Graduates//Post Graduates Language: Hindi Mandatory Min 6 months experience in tele calling sales on papers required Required Candidate profile Graduation must Male / female with min 6 months experience in sales eligible English + Hindi must 6days working // day shift Call / What's app HR Lavanya - 8464822386
Posted 1 week ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
The ideal candidate is a proactive professional with exceptional communication skills and a strong passion for delivering value to customers. As a Customer Success Specialist, they will advocate for clients within the company, ensuring their needs are met, their concerns are addressed promptly, and their voices are heard. They will play a key role in driving customer satisfaction, facilitating product adoption, and fostering long-term relationships to maximize customer success and retention. As a key member of the team, this role is designed not only to enhance customer experience but also to contribute to the overall growth and success of the organization through effective upselling and cross-selling strategies. By leveraging insights gained from customer interactions, this position will help shape the future of our product offerings and service improvements, ensuring that we remain competitive and continue to meet the evolving needs of our clients. Responsibilities Oversee end-to-end client onboarding, ensuring a seamless transition to our services. Serve as the primary point of contact, building long-term client relationships. Build mental muscle and become a product expert - you'll be a go-to resource for both customers and coworkers. Understand customer needs to provide tailored solutions and maximize product value. Conduct check-ins, business reviews, and training sessions to drive product adoption. Utilize chat, email, and video conferencing tools to assist customers in optimizing their use of PAZO effectively. Gather and analyze customer feedback to identify improvement areas. Collaborate with Product and Engineering teams to identify opportunities to enhance customer experience through automation and new feature development. Resolve customer issues efficiently, ensuring satisfaction and retention. Develop self-service resources and contribute to customer success strategies. Promote customer advocacy through testimonials, case studies, and referrals. Maintain detailed documentation of processes and best practices. Requirements Bachelor's degree in Business, Marketing, Communications, or a related field (preferred). Proven experience in customer success, account management, or a similar client-facing role for more than 1+ year. Proven ability to analyze and resolve problems with strong attention to detail. Excellent organizational skills with experience in process improvement. Strong written and verbal communication skills in English. Adaptability to evolving job responsibilities and a dynamic work environment. Effective time management and the ability to prioritize tasks efficiently. Proven experience in identifying opportunities for upselling and expanding product adoption by understanding customer needs, demonstrating value, and driving revenue growth. This job was posted by Bhuvana G Adiga from PAZO. Show more Show less
Posted 1 week ago
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Upselling is a key strategy used by companies to increase their revenue by convincing customers to purchase a higher-end product or add-ons. In India, the upselling job market is growing rapidly as businesses aim to boost their sales and enhance customer satisfaction. Job seekers looking to pursue a career in upselling can find numerous opportunities across various industries in the country.
These cities are known for their vibrant job markets and offer a plethora of opportunities for upselling professionals.
The salary range for upselling professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.
In the upselling field, a typical career path may involve starting as a Sales Executive, moving up to a Senior Sales Executive, then progressing to a Sales Manager or Team Lead role. With years of experience and proven success in upselling, individuals can aim for positions such as Sales Director or Business Development Manager.
In addition to upselling skills, professionals in this field are often expected to have strong communication, negotiation, and interpersonal skills. Knowledge of the products or services being sold, as well as market trends and customer behavior, can also be advantageous.
As you prepare for upselling roles in India, remember to showcase your communication skills, sales acumen, and ability to understand customer needs. Stay updated on industry trends and practice your upselling techniques to excel in interviews and on the job. With the right skills and mindset, you can thrive in the dynamic field of upselling and contribute to the growth of businesses in India. Good luck with your job search!
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