As the Store Manager, you will be responsible for overseeing the daily operations of the Amore Gelato & Café outlet in Kochi. Your role includes team leadership, ensuring exceptional customer service, managing inventory, and maintaining brand standards. You will play a key role in driving a premium customer experience and operational excellence. Key Responsibilities Manage daily store operations, ensuring smooth and efficient functioning Schedule and supervise a team of 6 service staff members Uphold hygiene, cleanliness, and visual merchandising Oversee billing processes and reconcile cash/POS systems Maintain optimal inventory levels; conduct stock audits and place reorders Monitor staff performance and deliver on-the-job training as needed Ensure accurate branding, signage, and menu updates Address customer feedback and resolve complaints promptly Report on key metrics including sales, wastage, footfall, and service quality to Procons management Requirements 3–5 years of experience in F&B, retail, or café/store management Strong team management and leadership capabilities Familiarity with inventory control systems and POS billing Proficient in Malayalam and English; Hindi is a plus Excellent communication, multitasking, and time management skills Working Hours Store operating hours: 10:00 AM – 11:00 PM Benefits Fixed monthly salary aligned with market-best standards Attractive performance incentives based on monthly sales targets Opportunity to grow with a premium café brand in Kerala Supportive and dynamic work environment This position is offered by Procons Innovations Pvt. Ltd., the authorized franchise partner of Amore Gelato & Café in Kochi. 📩 To Apply: Please send your resume to info.proconsindia@gmail.com
Role Summary As part of the front-line service team at Amore Gelato & Café, you will greet customers, serve gelatos and desserts, maintain hygiene standards, and assist in daily café operations to deliver an exceptional guest experience. Key Responsibilities Serve gelato, shakes, and beverages with accuracy and flair Greet and assist guests courteously at the counter Operate the POS for billing and handle basic customer queries Maintain display areas, cleanliness, and restock items Follow all hygiene and safety protocols as per SOP Support during store opening, cleaning, and closing tasks Participate in promotions, sampling, and upselling Requirements 0–2 years of experience in food service or hospitality (freshers welcome) Friendly attitude and team spirit Basic communication in Malayalam and English Grooming and hygiene standards required Willingness to work weekends and evening shifts Working Hours Two rotational shifts: Morning Shift : 10:00 AM – 7:00 PM Evening Shift : 2:00 PM – 11:00 PM 1 rotational weekly off This position is offered by Procons Innovations Pvt. Ltd., the official franchise partner operating Amore Gelato & Café in Kochi.
Role Summary As part of the front-line service team at Amore Gelato & Café, you will greet customers, serve gelatos and desserts, maintain hygiene standards, and assist in daily café operations to deliver an exceptional guest experience. Key Responsibilities Serve gelato, shakes, and beverages with accuracy and flair Greet and assist guests courteously at the counter Operate the POS for billing and handle basic customer queries Maintain display areas, cleanliness, and restock items Follow all hygiene and safety protocols as per SOP Support during store opening, cleaning, and closing tasks Participate in promotions, sampling, and upselling Requirements 0–2 years of experience in food service or hospitality (freshers welcome) Friendly attitude and team spirit Basic communication in Malayalam and English Grooming and hygiene standards required Willingness to work weekends and evening shifts Working Hours Two rotational shifts: Morning Shift: 11:00 AM – 8:00 PM Evening Shift: 2:00 PM – 11:00 PM 1 rotational weekly off This position is offered by Procons Innovations Pvt. Ltd., the official franchise partner operating Amore Gelato & Café in Kochi.
Procons Innovations Pvt. Ltd., the official franchise partner of Amore Gelato & Café – Kochi , is seeking a Cafe Manager to lead our flagship outlet. This is a full-time, on-site leadership role overseeing the day-to-day operations of our premium gelato café. Key Responsibilities: Oversee daily café operations, from opening to closing, ensuring smooth workflows and excellent customer service Lead, coach, and motivate a frontline team to maintain high service and hygiene standards Manage inventory and stock control, forecasting supplies, minimizing wastage Monitor sales performance, identify upselling opportunities, and implement strategies to boost revenue Handle customer escalations and ensure guest satisfaction Support promotional campaigns, in-store marketing, and product sampling activities Maintain POS accuracy, cash management, and daily reporting Collaborate with the operations director for staff training and SOP implementation Ensure maintenance of café equipment and overall store ambiance Requirements: Bachelor’s degree in Business Administration, Hotel/Retail Management or related field (preferred) 3–5 years of experience in F&B, café, QSR, or retail store management Strong leadership, team management, and customer service skills Proficiency in inventory systems, POS operations, and stock control Excellent communication and multitasking skills, ability to perform under pressure Flexible to work , weekends, public holidays, and festivals 🎯 Join a global premium gelato brand and help us deliver exceptional customer experiences in a growing market. 📩 Apply now: Send your CV to info.proconsindia@gmail.com