As the Store Manager, you will be responsible for overseeing the daily operations of the Amore Gelato & Café outlet in Kochi. Your role includes team leadership, ensuring exceptional customer service, managing inventory, and maintaining brand standards. You will play a key role in driving a premium customer experience and operational excellence. Key Responsibilities Manage daily store operations, ensuring smooth and efficient functioning Schedule and supervise a team of 6 service staff members Uphold hygiene, cleanliness, and visual merchandising Oversee billing processes and reconcile cash/POS systems Maintain optimal inventory levels; conduct stock audits and place reorders Monitor staff performance and deliver on-the-job training as needed Ensure accurate branding, signage, and menu updates Address customer feedback and resolve complaints promptly Report on key metrics including sales, wastage, footfall, and service quality to Procons management Requirements 3–5 years of experience in F&B, retail, or café/store management Strong team management and leadership capabilities Familiarity with inventory control systems and POS billing Proficient in Malayalam and English; Hindi is a plus Excellent communication, multitasking, and time management skills Working Hours Store operating hours: 10:00 AM – 11:00 PM Benefits Fixed monthly salary aligned with market-best standards Attractive performance incentives based on monthly sales targets Opportunity to grow with a premium café brand in Kerala Supportive and dynamic work environment This position is offered by Procons Innovations Pvt. Ltd., the authorized franchise partner of Amore Gelato & Café in Kochi. 📩 To Apply: Please send your resume to info.proconsindia@gmail.com
Role Summary As part of the front-line service team at Amore Gelato & Café, you will greet customers, serve gelatos and desserts, maintain hygiene standards, and assist in daily café operations to deliver an exceptional guest experience. Key Responsibilities Serve gelato, shakes, and beverages with accuracy and flair Greet and assist guests courteously at the counter Operate the POS for billing and handle basic customer queries Maintain display areas, cleanliness, and restock items Follow all hygiene and safety protocols as per SOP Support during store opening, cleaning, and closing tasks Participate in promotions, sampling, and upselling Requirements 0–2 years of experience in food service or hospitality (freshers welcome) Friendly attitude and team spirit Basic communication in Malayalam and English Grooming and hygiene standards required Willingness to work weekends and evening shifts Working Hours Two rotational shifts: Morning Shift : 10:00 AM – 7:00 PM Evening Shift : 2:00 PM – 11:00 PM 1 rotational weekly off This position is offered by Procons Innovations Pvt. Ltd., the official franchise partner operating Amore Gelato & Café in Kochi.
Role Summary As part of the front-line service team at Amore Gelato & Café, you will greet customers, serve gelatos and desserts, maintain hygiene standards, and assist in daily café operations to deliver an exceptional guest experience. Key Responsibilities Serve gelato, shakes, and beverages with accuracy and flair Greet and assist guests courteously at the counter Operate the POS for billing and handle basic customer queries Maintain display areas, cleanliness, and restock items Follow all hygiene and safety protocols as per SOP Support during store opening, cleaning, and closing tasks Participate in promotions, sampling, and upselling Requirements 0–2 years of experience in food service or hospitality (freshers welcome) Friendly attitude and team spirit Basic communication in Malayalam and English Grooming and hygiene standards required Willingness to work weekends and evening shifts Working Hours Two rotational shifts: Morning Shift: 11:00 AM – 8:00 PM Evening Shift: 2:00 PM – 11:00 PM 1 rotational weekly off This position is offered by Procons Innovations Pvt. Ltd., the official franchise partner operating Amore Gelato & Café in Kochi.
Procons Innovations Pvt. Ltd., the official franchise partner of Amore Gelato & Café – Kochi , is seeking a Cafe Manager to lead our flagship outlet. This is a full-time, on-site leadership role overseeing the day-to-day operations of our premium gelato café. Key Responsibilities: Oversee daily café operations, from opening to closing, ensuring smooth workflows and excellent customer service Lead, coach, and motivate a frontline team to maintain high service and hygiene standards Manage inventory and stock control, forecasting supplies, minimizing wastage Monitor sales performance, identify upselling opportunities, and implement strategies to boost revenue Handle customer escalations and ensure guest satisfaction Support promotional campaigns, in-store marketing, and product sampling activities Maintain POS accuracy, cash management, and daily reporting Collaborate with the operations director for staff training and SOP implementation Ensure maintenance of café equipment and overall store ambiance Requirements: Bachelor’s degree in Business Administration, Hotel/Retail Management or related field (preferred) 3–5 years of experience in F&B, café, QSR, or retail store management Strong leadership, team management, and customer service skills Proficiency in inventory systems, POS operations, and stock control Excellent communication and multitasking skills, ability to perform under pressure Flexible to work , weekends, public holidays, and festivals 🎯 Join a global premium gelato brand and help us deliver exceptional customer experiences in a growing market. 📩 Apply now: Send your CV to info.proconsindia@gmail.com
Role Summary Join the front-line service team at Amore Gelato & Café – Kochi and gain hands-on experience in café and hospitality operations while working part-time. This role is ideal for Hotel Management students or college students looking to enhance their skills in customer service, food handling, and day-to-day café operations. Key Responsibilities: Serve gelato, shakes, and beverages with care and enthusiasm Greet and assist customers at the counter Operate the POS system and manage basic queries Maintain display areas, ensure cleanliness, and restock items Follow hygiene and safety protocols as per SOPs Support store opening and closing duties Assist with promotions, sampling, and upselling Requirements: 1–3 years of experience in F&B, café, or hospitality Friendly, team-oriented attitude and basic communication in Malayalam and English Well-groomed appearance and attention to hygiene Availability to work in rotational shifts (10 AM–8 PM / 3 PM–1 AM) Must be located in or willing to relocate to Kochi, Kerala 🎯 Why Join Us? Be part of a global premium gelato brand Learn hands-on café operations and customer engagement Opportunities for growth, training, and incentives Positive, team-driven work environment 📩 Apply now: Send your CV to info.proconsindia@gmail.com
Procons Innovations Pvt. Ltd., the official franchise partner of Amore Gelato & Café – Kochi, is looking for enthusiastic and reliable part-time café staff to join our front-line team. This role is perfect for Hotel Management students or college students who want to gain hands-on experience in customer service, food handling, and café operations while working flexible evening hours. Role Summary Join our vibrant dessert café team and be part of delivering premium gelato experiences. You will serve customers, maintain hygiene standards, and support day-to-day operations, all while learning key hospitality skills in a professional environment. Key Responsibilities: Serve gelato, shakes, and beverages with care, accuracy, and enthusiasm Greet and assist customers politely at the counter, ensuring a welcoming experience Operate the POS system for billing and handle basic customer queries efficiently Maintain product display areas, restock items, and uphold café cleanliness standards Follow food hygiene, safety, and grooming standards as per SOPs Support daily opening/closing duties and end-of-day reporting checklists Actively participate in upselling, promotions, and product sampling activities Collaborate with team members to ensure smooth operations during peak hours Requirements: 1–3 years of experience in F&B, café, or hospitality preferred (freshers welcome) Prior café or barista experience is a plus Friendly, energetic, and team-oriented attitude Basic communication skills in Malayalam and English Well-groomed appearance, punctuality, and strong hygiene habits Kochi -based candidates preferred (or must be willing to relocate) Part-time availability: Primarily 4:00 PM – 12:00 AM (weekdays); flexibility on weekends/festive days based on café needs Hotel Management / Hospitality students strongly encouraged to apply 🎯 Why Join Us? Be part of a global premium gelato brand Gain hands-on experience in café operations and customer service Flexible part-time schedules designed to balance work and studies Competitive salary with overtime opportunities 📩 Apply now: Send your CV to info.proconsindia@gmail.com
Procons Innovations Pvt. Ltd ., the official franchise partner of Amore Gelato & Café – Kochi , is seeking an experienced and dynamic Café Manager to lead and oversee all our outlets in Kochi. This is a full-time, on-site leadership role responsible for ensuring operational excellence, team performance, and outstanding customer experiences across all locations. Key Responsibilities: As Café Manager , your key responsibilities include (but are not limited to): Overseeing end-to-end café operations across all Kochi outlets, ensuring smooth workflows from opening to closing. Supervising and coordinating staff in collaboration with the Team Lead , ensuring proper shift allocation, workload balance, and adherence to service standards. Serving as the final authority on shift scheduling, leave approvals, and overtime decisions, with support from the Team Lead for record-keeping and reporting. Managing inventory, stock control, and vendor coordination , including forecasting, ordering, and minimizing wastage. Driving customer service excellence , handling escalations, and ensuring a consistently premium guest experience. Monitoring daily sales, footfall, and key performance indicators (KPIs) , analyzing data trends, and reporting performance to senior management. Leading training, coaching, and performance evaluations for café staff, ensuring continuous skill development and adherence to brand standards. Implementing and maintaining hygiene, safety, and compliance standards as per SOPs and regulatory requirements. Approving and overseeing cash/POS operations , ensuring accurate billing, reconciliations, and reporting. Supporting marketing initiatives, product promotions, and community engagement activities in coordination with the franchise management team. Ensuring timely equipment maintenance, facility readiness , and vendor service coordination for uninterrupted operations. Acting as the primary liaison between café operations and company directors, ensuring alignment with brand goals, policies, and business objectives. Taking strategic decisions on staffing, operations, and promotional campaigns while delegating daily operational oversight to the Team Lead when required. Requirements: Bachelor’s degree in Business Administration , Hotel/Retail Management , or a related field (preferred). 3–5 years of experience in F&B, café, QSR, or retail store management. Strong leadership, team management , and customer service skills. Proficiency in inventory systems, POS operations , and stock control processes . Excellent communication, organizational , and multitasking abilities, with a focus on problem-solving. Flexible to work weekends, public holidays, and festivals as per business needs. Apply Now: Send your CV to info.proconsindia@gmail.com with the subject line “Application – Café Manager (Kochi)”
Procons Innovations Pvt. Ltd ., the official franchise partner of Amore Gelato & Café – Kochi , is seeking an experienced and dynamic Café Manager to lead and oversee all our outlets in Kochi. This is a full-time, on-site leadership role responsible for ensuring operational excellence, team performance, and outstanding customer experiences across all locations. Key Responsibilities: As Café Manager , your key responsibilities include (but are not limited to): Overseeing end-to-end café operations across all Kochi outlets, ensuring smooth workflows from opening to closing. Supervising and coordinating staff in collaboration with the Team Lead , ensuring proper shift allocation, workload balance, and adherence to service standards. Serving as the final authority on shift scheduling, leave approvals, and overtime decisions, with support from the Team Lead for record-keeping and reporting. Managing inventory, stock control, and vendor coordination , including forecasting, ordering, and minimizing wastage. Driving customer service excellence , handling escalations, and ensuring a consistently premium guest experience. Monitoring daily sales, footfall, and key performance indicators (KPIs) , analyzing data trends, and reporting performance to senior management. Leading training, coaching, and performance evaluations for café staff, ensuring continuous skill development and adherence to brand standards. Implementing and maintaining hygiene, safety, and compliance standards as per SOPs and regulatory requirements. Approving and overseeing cash/POS operations , ensuring accurate billing, reconciliations, and reporting. Supporting marketing initiatives, product promotions, and community engagement activities in coordination with the franchise management team. Ensuring timely equipment maintenance, facility readiness , and vendor service coordination for uninterrupted operations. Acting as the primary liaison between café operations and company directors, ensuring alignment with brand goals, policies, and business objectives. Taking strategic decisions on staffing, operations, and promotional campaigns while delegating daily operational oversight to the Team Lead when required. Requirements: Bachelor’s degree in Business Administration , Hotel/Retail Management , or a related field (preferred). 3–5 years of experience in F&B, café, QSR, or retail store management. Strong leadership, team management , and customer service skills. Proficiency in inventory systems, POS operations , and stock control processes . Excellent communication, organizational , and multitasking abilities, with a focus on problem-solving. Flexible to work weekends, public holidays, and festivals as per business needs. Apply Now: Send your CV to info.proconsindia@gmail.com with the subject line “Application – Café Manager (Kochi)”
Procons Innovations Pvt. Ltd ., the official franchise partner of Amore Gelato & Caf Kochi , is seeking an experienced and dynamic Caf Manager to lead and oversee all our outlets in Kochi. This is a full-time, on-site leadership role responsible for ensuring operational excellence, team performance, and outstanding customer experiences across all locations. Key Responsibilities: As Caf Manager , your key responsibilities include (but are not limited to): Overseeing end-to-end caf operations across all Kochi outlets, ensuring smooth workflows from opening to closing. Supervising and coordinating staff in collaboration with the Team Lead , ensuring proper shift allocation, workload balance, and adherence to service standards. Serving as the final authority on shift scheduling, leave approvals, and overtime decisions, with support from the Team Lead for record-keeping and reporting. Managing inventory, stock control, and vendor coordination , including forecasting, ordering, and minimizing wastage. Driving customer service excellence , handling escalations, and ensuring a consistently premium guest experience. Monitoring daily sales, footfall, and key performance indicators (KPIs) , analyzing data trends, and reporting performance to senior management. Leading training, coaching, and performance evaluations for caf staff, ensuring continuous skill development and adherence to brand standards. Implementing and maintaining hygiene, safety, and compliance standards as per SOPs and regulatory requirements. Approving and overseeing cash/POS operations , ensuring accurate billing, reconciliations, and reporting. Supporting marketing initiatives, product promotions, and community engagement activities in coordination with the franchise management team. Ensuring timely equipment maintenance, facility readiness , and vendor service coordination for uninterrupted operations. Acting as the primary liaison between caf operations and company directors, ensuring alignment with brand goals, policies, and business objectives. Taking strategic decisions on staffing, operations, and promotional campaigns while delegating daily operational oversight to the Team Lead when required. Requirements: Bachelor's degree in Business Administration , Hotel/Retail Management , or a related field (preferred). 35 years of experience in F&B, caf, QSR, or retail store management. Strong leadership, team management , and customer service skills. Proficiency in inventory systems, POS operations , and stock control processes . Excellent communication, organizational , and multitasking abilities, with a focus on problem-solving. Flexible to work weekends, public holidays, and festivals as per business needs. Apply Now: Send your CV to [HIDDEN TEXT] with the subject line Application Caf Manager (Kochi)
Procons Innovations Pvt. Ltd. , the official franchise partner of Amore Gelato & Café , is hiring energetic and customer-focused team members for our kiosk at Lulu Mall . If you're passionate about desserts, love customer interaction, and enjoy working in a fast-paced retail environment, this opportunity is for you! ✅ Key Responsibilities Serve gelato, shakes, and beverages with precision and a smile Attend to customers at the kiosk counter courteously Operate the POS system, process orders, and handle queries Maintain kiosk hygiene, clean counters, and replenish stock Follow food safety and hygiene protocols at all times Assist in opening/closing of the kiosk as per duty schedule Engage in upselling, free sampling, and promotional activities 🎓 Requirements Experience: 0–3 years in F&B, retail, or hospitality (freshers welcome) Language: Basic communication skills in Malayalam and English Attitude: Positive, team-player, with a focus on customer service Appearance: Presentable and well-groomed Shifts: Full-Time: Rotational shifts (9:30 AM–7:30 PM / 2:00 PM–12:00 AM) Part-Time: Flexible evening shifts (4:00 PM–12:00 AM), weekends & holidays Must be located in or willing to relocate to Kochi Preferred: Hotel Management / Hospitality / Tourism students 🌟 Why Work With Us? Join a premium global gelato brand in a high-footfall mall Gain valuable experience in kiosk & retail food operations Flexible schedules for students/part-timers Competitive salary 📩 Apply Now Send your CV to 👉 info.proconsindia@gmail.com
Procons Innovations Pvt. Ltd. , the official franchise partner of Amore Gelato & Café , is hiring energetic and customer-focused cafe staffs for our outlets at Kadavanthra and Lulu Mall . If you're passionate about desserts, love customer interaction, and enjoy working in a fast-paced retail environment, this opportunity is for you! ✅ Key Responsibilities Serve gelato, shakes, and beverages with precision and a smile Attend to customers courteously at the counter Operate the POS system, process orders, and handle customer queries Maintain kiosk/café hygiene, clean counters, and replenish stock Follow food safety and hygiene protocols at all times Assist in opening and closing operations as per duty schedule Engage in upselling, free sampling, and promotional activities 🎓 Requirements Experience: 0–3 years in F&B, retail, or hospitality (freshers welcome) Language: Basic communication skills in Malayalam and English Attitude: Positive, team-player, and customer service-oriented Appearance: Presentable and well-groomed Location: Must be based in or willing to relocate to Kochi Preferred: Students pursuing Hotel Management, Hospitality, or Tourism 🕒 Shift Timings 📍 Amore Lulu Mall (Kiosk) Full-Time: Rotational shifts (9:30 AM – 7:30 PM / 2:00 PM – 12:00 AM) Part-Time: Flexible evening shifts (4:00 PM – 12:00 AM), weekends & holidays 📍 Amore Kochi (Café) Full-Time: Rotational shifts (10:00 AM – 8:00 PM / 3:00 PM – 1:00 AM) Part-Time: Flexible evening shifts (5:00 PM – 1:00 AM), weekends & holidays 🌟 Why Work With Us? Be part of a premium global gelato brand with growing presence in Kochi Gain valuable experience in retail and café operations Flexible schedules for students and part-timers Friendly team environment and opportunities to learn Competitive salary and incentives 📩 Apply Now Apply via LinkedIn or Send your CV to 👉 info.proconsindia@gmail.com