Cafe Staff Team Lead

🌟 We're Hiring: Café Staff – Team Lead

Location: Kadavanthra, Kochi

Company: Procons Innovations Pvt. Ltd.

(Official Franchise Partner of Amore Gelato & Café

Café Staff Team Lead

Key Responsibilities

• Lead and motivate the café team to deliver outstanding customer service
• Supervise daily operations, ensuring smooth functioning of the café/kiosk
• Train and mentor new staff on service standards, hygiene, and product knowledge
• Serve gelato, shakes, and beverages with precision and a smile
• Manage customer interactions, resolve issues, and ensure satisfaction
• Oversee POS operations, cash handling, and daily sales reconciliation
• Maintain high standards of cleanliness, hygiene, and stock replenishment
• Coordinate shift schedules and ensure timely opening/closing of the outlet
• Drive upselling, sampling, and promotional initiatives to boost sales
  

Requirements

• Experience

  : 1–3 years in F&B, retail, or hospitality; prior team leadership experience preferred

• Language

  : Good communication skills in Malayalam and English

• Leadership

  : Strong interpersonal skills, team management, and problem-solving abilities

• Attitude

  : Proactive, responsible, and customer-focused

• Appearance

  : Presentable and well-groomed

• Location

  : Based in or willing to relocate to Kochi

• Preferred

  : Background in Hotel Management, Hospitality, or Tourism

Shift Timings

Amore Kochi (Café)

• Full-Time: Rotational shifts (10:00 AM – 8:00 PM / 3:00 PM – 1:00 AM)
  

Why Join Us?

• Lead a passionate and energetic team at a premium global gelato brand
• Gain leadership experience in a dynamic café environment
• Friendly team culture with growth opportunities
• Competitive salary, incentives, and leadership bonuses

Apply Now

Apply via LinkedIn

or

Send your CV to 👉 info.proconsindia@gmail.com