Restaurant Supervisor

Restaurant Supervisor

Operations & Guest Experience

• Supervise daily restaurant operations during assigned shifts
• Ensure warm, friendly, and consistent guest service
• Handle guest feedback and resolve service issues promptly and professionally
• Maintain cleanliness, hygiene, and presentation of dining areas

Team Leadership

• Lead, motivate, and support FOH team members during service
• Assist in training new team members on service standards and menu knowledge
• Allocate duties and manage shift rosters effectively
• Foster a positive, high-energy, team-oriented work environment

Service & Quality Control

• Monitor service flow, table turns, and guest satisfaction
• Ensure menu knowledge and upselling of food and beverages
• Coordinate closely with kitchen and bar teams for smooth operations
• Ensure adherence to food safety and hygiene standards

Administrative Support

• Assist Restaurant Manager with daily reports, cash handling, and inventory checks
• Support compliance with SOPs, audits, and brand guidelines
• Help manage stock levels for FOH supplies

Desired Candidate Profile

• 2–4 years of experience in a

  restaurant or casual / premium dining environment

• Prior experience as

  Supervisor / Captain / Shift In-Charge

  preferred
• Strong leadership and communication skills
• Passion for hospitality, food, and guest experience
• Ability to work in fast-paced, high-volume operations
• Flexible to work shifts, weekends, and holidays

Skills & Competencies

• Guest Relationship Management
• Team Leadership & Training
• Service Excellence
• Upselling & Menu Knowledge
• Problem Solving
• Cash Handling & POS Systems
• Hygiene & Food Safety Awareness

What We Offer

• Growth and career development within the hospitality group
• CTC - 29,000 + service charge + accommodation + meals
• Dynamic, inclusive, and people-first work culture