UI UX- Group Head

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Overview:

We’re hiring a UI/UX Group Head to drive experience design excellence across a portfolio of digital products and services in the experiences, technology and transformation verticals. This role is for a systems thinker and craft leader who’s comfortable using AI as a co-designer to drive speed, quality, and creative range.

You’ll lead a pod of visual designers and interns while co-owning client outcomes with the Content Group Head.

Key Responsibilities

Experience Strategy & Planning

• Translate briefs, implement exceptional design thinking to build UX assets, out-of-the-box visualisation, ideas and responsive design systems.
• Work closely with product/business, content, SEO, technology, and PM teams to define scalable and modular UI/UX.
• Lead UI/ UX discovery using behaviour and pattern analysis tools (e.g., Hotjar AI, MS-Clarity Insight, etc.).

Experience Design & Storytelling Execution

• Use tools like Figma and Adobe XD to generate wireframes, UI kits and visual designs and systems.
• Apply AI for experience design, accessibility auditing and UX copy placeholders.
• Prototype fast and iterate based on data, team inputs, and creative direction.

Design Craft, Innovation & Recognition

• Push boundaries of UI craft across design thinking, motion, micro-interactions, typography, layout, and system thinking.
• Guide the use of AI in design workflows—from exploration and prototyping to QA and documentation.
• Oversee design systems that balance consistency with expressive flexibility for each brand and ensure its evolution and usage across brands.
• Proactively submit and prepare work for leading design awards (e.g., Awwwards, Webby, D&AD, IAMAI, IDMA, etc.).
• Define and maintain a high bar for conceptual thinking, executional rigour, and visual storytelling.

Quality & Delivery

• Maintain visual consistency and design language across all screens and devices.
• Annotate designs for dev handoff with AI-generated code hints and component descriptions.
• Validate UX against metrics using analytics and usability testing (AI-enhanced preferred).

Leadership & Mentoring

• Build and coach a high-performance team of UI/UX designers and interns.
• Champion design excellence across pods and client engagements.
• Co-lead client presentations with Content Pod Lead and PMs.
• Build a culture of excellence, feedback, experimentation and deep craft.

Qualifications & Experience

• 6+ years of UI/UX design with 2+ years in a similar role; agency or digital product background preferred.
• Strong portfolio across responsive web, mobile, and dashboard products.
• HFI certified or similar is a big plus.
• Proficiency with Figma, prototyping tools, and design systems.
• Hands-on with AI tools for design, wireframing, UX audit, and dev handoff.
• Awareness of frontend tech (HTML/CSS/JS) and accessibility standards (WCAG).
• Understanding of headless technologies, CMS’es such as Drupal, Wordpress, Sitecore, AEM, eCommerce platforms such as Magento & Shopify
• Strong in communications, debate and presentation skills.
• Ability to present to clients and lead collaborative workshops.

KPIs & Success Metrics

• Clients rave not just about visuals, but about impact, usability, and experience differentiation.
• The studio’s work earns recognition in top design showcases.
• Scalable, accessible, and high-performing experiences delivered across all client projects.
• Repeatable design systems and flows powered by AI accelerators.
• Designers in your pod are upskilled in creative automation and collaborative design practices.