T&T- HC- OT- Change Management- Manager- Mumbai/Delhi/Bangalore

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The Team

Today’s business challenges present a new wave of HR, talent and organization priorities. Deloitte’s Human Capital services leverage research, analytics, and industry insights to help design and execute critical programs from business driven HR to innovative talent, leadership, and change programs. Learn more about Human Capital Practice

Your work profile

As a Manager in our Organisation Transformation Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

• 
  Business Development:

ü Mapping the market and independently/jointly identifying and leading pursuits across industry verticals and offerings.

ü Supporting the firm's key account strategy by driving focus on critical accounts for the practice as well as support national/global accounts.

ü Crafting and representing the point of view in external and internal [cross-functional, multi-disciplinary] forums, independently or in alignment with the larger firm perspective. Leading solution definition by weaving together the client's perspective with expertise and creating/communicating a compelling value proposition for clients. Ensuring adherence to commercial, independence and risk guidelines.

ü Ability to take responsibility for managing large accounts.

• 
  Client Delivery:

ü Playing the role of a Subject Matter Expert in change management to drive execution excellence.

ü Reviewing frameworks, processes and deliverables to ensure alignment with risk, quality and delivery excellence guidelines.

ü Mentor and coach the professional development of Analyst, Consultants, Senior Consultants and other team members

ü Develop, monitor, evaluate and refine change management strategy in accordance with organizational culture, taking into consideration interests of relevant stakeholders while building an environment conducive for change management

ü Manage and expand client relationships

• 
  Thought Leadership:

ü Partnering with the larger team to author/curate/contribute in developing the research base of the practice.

ü Work with member firms globally to understand the Deloitte capability repertoire and look at how to position that in the Indian context more effectively.

• 
  Practice Management:

ü Support strategy development and deployment for the practice. Drive focus on key processes at an Organization level e.g. capability building, etc.

ü Ability to handle unfamiliar tasks and situations; anticipates changes in the internal and external environment to prepare oneself for uncertain situation, and is comfortable with uncertainty, unpredictability, conflicting directions, and multiple demands

• 
  Team Management:

ü Leading a team of consultants / senior consultants in project contexts as well as a people manager.

ü Utilizing logical, systematic and orderly procedures to identify/assign resources (human or other resources) for one's self or the team to meet the objectives in optimal fashion.

ü Providing feedback and helping them develop by balancing their aspirations with firm/practice expectations.

• 
  Subject matter expertise in below areas

ü Change management

ü End to end business processes and Technological disruptions (ERP, AI, RPA, Blockchain etc.)

ü Project management

ü Senior stakeholder management

ü Leadership alignment

ü Future of work force (like hands on experience with Cognitive technologies, AI, RPA, Next gen process design, implementation etc.).

Desired Qualifications

• 
  Analytical mind-set.
• Proficiency in MS Office
• Outstanding verbal and written communication skills and ability to develop persuasive messages based on the information provided.
• Ability to take initiative, interact with all levels of management and think strategically and artistically.
• Excellent time and project management skills, including the ability to work on multiple projects at the same time.
• Excellent academic credentials.
• Bachelor’s /Post Graduation Diploma / Master’s Degree in Business, Economics, Human Resource Management, Psychology, Sociology, Information Technology, Hard science or other relevant field.
• Relevant work experience of 7-10 years or more in Transformational Change/ Cultural Change/ ERP implementation
• This role involves extensive travel

Location and way of working

• Base location: Mumbai, Gurgaon, Bangalore
• This profile involves frequent / occasional travelling to client locations OR this profile does not involve extensive travel for work.
• Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs.

Your role as a Manager:

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Associate Directors across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation
• Committed to creating purpose - Creating a sense of vision and purpose
• Agile - Achieving high-quality results through collaboration and Team unity
• Skilled at building diverse capability - Developing diverse capabilities for the future
• Persuasive / Influencing - Persuading and influencing stakeholders
• Collaborating - Partnering to build new solutions
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for

the success of engagement(s)

• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.

How you’ll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.

Interview tips

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