Training Specialist

Company Description

HReSource Consultants has been a leading partner in manpower resourcing needs since 2006, working with top global companies like Cognizant, Mphasis, Capgemini, and more. The firm invests in grooming the delivery team, utilizes technology and workflow management practices, and offers innovative resourcing solutions with tools like Hirecraft© and Searcher©. HReSource is a preferred partner to leading organizations such as Wipro Infotech, Ericsson, SAP India, Accenture, and more.

Organisation-Cognizant

Location: Hyderabad , India / Work from Office 24*7

Job Type: Full-time

Exp 4-10 yrs

Role Description

The Trainer, Pricing Operations Program will be responsible for designing, developing, and delivering

comprehensive training programs to new and existing employees within our Pricing Operations team.

This role is critical in ensuring that our pricing specialists, analysts, and other team members have the

knowledge, skills, and tools necessary to execute pricing strategies effectively, utilize pricing systems

efficiently, and adhere to operational best practices. The ideal candidate will possess a strong

understanding of pricing concepts, operations.

Key Responsibilities:

 Training Needs Assessment:

o Conduct thorough training needs analyses within the Pricing Operations department

to identify skill gaps and areas for improvement.

o Collaborate with pricing operations managers, subject matter experts (SMEs), and

stakeholders to understand operational workflows, system functionalities, and

strategic objectives.

 Curriculum Design & Development:

o Design, develop, and update engaging and effective training materials, including

presentations, participant guides, job aids, quick reference cards, e-learning modules,

and assessments.

o Ensure training content aligns with pricing policies, system functionalities (e.g., CPQ,

ERP, CRM pricing modules), data analysis tools, and operational procedures.

o Incorporate practical exercises, case studies, and simulations to enhance learning

retention and application.

 Training Delivery:

o Deliver engaging and interactive training sessions to diverse audiences (new hires,

upskilling current employees) using various methods (classroom-based, virtual,

blended learning).

o Facilitate discussions, answer questions, and provide constructive feedback to

learners.

o Adapt training delivery style to accommodate different learning styles and levels of

experience.

 Performance Evaluation & Improvement:

o Develop and implement methods to evaluate the effectiveness of training programs

(e.g., pre/post assessments, feedback surveys, performance metrics).

o Analyze training outcomes and identify areas for continuous improvement in training

content and delivery.

o Provide coaching and support to learners post-training to reinforce learned concepts

and improve performance.

 Subject Matter Expertise & Collaboration:

o Stay current with industry best practices in pricing, pricing operations, and training

methodologies.

o Act as a subject matter expert (SME) for training-related queries within Pricing

Operations.

o Collaborate closely with Pricing Operations leadership, product teams, IT, and other

relevant departments to ensure training content is accurate and up to date.

 Documentation & Reporting:

o Maintain accurate records of training attendance, completion, and evaluation results.

o Prepare regular reports on training program status, effectiveness, and impact.

Qualifications:

 Education:

o Bachelor's degree in Business Administration, Finance, Economics, Marketing,

Learning & Development, or a related field.

 Experience:

o 2 + years of experience in a training role, within a corporate environment.

o Demonstrated experience in training related to pricing, financial operations, sales

operations, or complex system implementations.

o Experience in developing and delivering both in-person and virtual training.

 Skills & Competencies:

o Strong Understanding of Pricing Concepts: Knowledge of pricing strategies

(value-based, cost-plus, competitive), pricing models, discounting, and revenue

management.

o Operational Acumen: Understanding of end-to-end pricing processes, data flows,

and operational challenges.

o Exceptional Communication Skills: Excellent verbal, written, and presentation

skills. Ability to explain complex concepts clearly and concisely.

o Instructional Design: Proficiency in instructional design methodologies (ADDIE,

SAM) and experience with authoring tools (e.g., Articulate Storyline, Adobe Captivate,

Camtasia) is a plus.

o Facilitation Skills: Proven ability to engage learners, manage group dynamics, and

create a positive learning environment.

o Analytical Skills: Ability to analyze training effectiveness data and identify trends.

o Problem-Solving: Proactive and solutions-oriented approach to training challenges.

o Attention to Detail: Meticulous in content development and delivery.

o Adaptability: Ability to adapt to changing business needs and technology.

o Team Player: Ability to collaborate effectively with cross-functional teams.

Plz feel free to call/mail Anupam Sharma from our team. She is reachable at 9463414647 and email her at recruiter@hresource.co.in. We will be glad to assist.

Regards,

Dr Saurabh Garg | Director| HRESOURCE

2002, Ivy| Nahar Amrit Shakti | Chandivali, Powai | Mumbai 400072 | INDIA.

9810339608