Thane, Maharashtra, India
Not disclosed
On-site
Full Time
About the Company At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships. Job Roles & Responsibilities: Advice/Counsel students regarding various universities, courses, admission requirements, entrance exams, scholarships in the UK Counsel students over the phone, in-person and provide assistance for various courses suitable for them Provide information on desired courses, information based on needs & aspirations Telephonic counseling on the leads from all the sources & invite them to walk in to the office for counseling Regular follow-ups with the students Flexible and able to meet individual needs by providing person-specific attention Assist students with visa requirements for the UK Meet foreign university delegates Representing company during UK Education Fairs and Events Liaising with universities and university officers Contributing in developing StudyIn brand Meet deadlines and targets Should possess sales attitude Good communication and influencing skills. Qualification • Bachelor’s degree or above in any subject Experience: Two to Three years of work experience as a Counsellor in Study abroad/Overseas Education industry preferably the UK Desired skills and requirement • Good command over English (verbal and written) and fluent with local language • Hardworking and the ability to multitask • Ability to work in challenging situations and stick to deadlines • Ability to use databases • Strong attention to detail • Good IT skills – Internet, Windows environment, MS office • Honesty, trustworthiness, respect for others, accountability & loyalty Show more Show less
Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
About the Company At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships. Job Overview We are seeking a highly driven and experienced Program Manager to lead and optimize sales support and operations across a vast network of StudyIn branches in India. The Program Manager will oversee Sales Support Executives, Sales Support Lead, and Sales Operations Analyst while working closely with multiple stakeholders including the National Sales Director, Regional Managers, Branch Managers, and Global Revenue Manager. This role requires a data-driven approach to monitoring performance, identifying bottlenecks, and improving sales pipeline efficiency to drive business revenue and student success. Key Responsibilities 1. Leadership & Team Management Oversee and manage the Sales Support Executives and Sales Support Lead. Ensure all team members follow standardized processes and SLAs. Provide training, performance management, and development opportunities. Support cross-functional collaboration with sales, marketing, and operations teams. 2. Sales Performance Monitoring & Analysis Monitor the movement of leads through the pipeline, identifying roadblocks and inefficiencies. Conduct root cause analysis on leads that fail to progress. Analyze fair effectiveness, tracking student participation and post-event conversions. Generate reports and insights to support sales managers in strategic decision-making. Fair Matrixes / Coordination for Roles and Responsibilities – Ensure smooth execution of roles during events. 3. CRM & Data Management Ensure CRM data is updated accurately and on time by the sales support team. Supervise ID Creation & Data Transfer, ensuring seamless student onboarding. Oversee Google Sheet Review to maintain data integrity. Log Report & Lead Auditing (No Logs) – Ensure accurate record-keeping. Review Emails – Oversee the preparation and circulation of sales review emails. Website Enquiries – Ensure efficient handling of student inquiries. 4. Event & Campaign Coordination Oversee the execution of in-house fairs, hotel fairs, virtual fairs, and referral schemes. Track and measure event outcomes to optimize future strategies. University Visits – Coordinate and manage university visit schedules. Keep the Event Planner Updated – Maintain records of participating universities and attendees. Travel Plan – Manage logistics for travel and event execution. 5. Stakeholder Communication & Process Standardization Work closely with India SVP and CXOs to align with business objectives. Conduct review meetings with branches and regional teams to track performance. Provide support to sales managers through data insights and recommendations. Review Emails / G-Chats / Team Queries / Calls from Branches – Address and resolve team concerns in a timely manner. Miscellaneous Tasks / Reports / Zoom Links / FC Deletion / Trainings – Manage multiple operational and administrative activities. 6. Risk Management & Process Optimization Identify risks in sales processes and propose corrective actions. Implement best practices for sales efficiency and operational effectiveness. Define program governance controls for effective tracking and execution. Skills and Qualifications Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. 5-8 years of experience in program management, sales operations, or business analysis. Strong leadership and team management skills. Expertise in CRM tools (Salesforce, Zoho, or similar platforms). Analytical mindset with experience in data-driven decision-making. Excellent communication and stakeholder management abilities. Strong project management and multi-tasking capabilities. Experience in education or student recruitment industry is preferred. KPIs and Success Metrics 1. Lead Conversion & Revenue Growth – Increase lead-to-enrollment conversion rate. 2. Sales Pipeline Efficiency – Improve lead movement and reduce bottlenecks. 3. Event Impact Measurement – Enhance student participation and engagement. 4. CRM & Data Accuracy – Maintain 100% accuracy in sales tracking and reporting. 5. Process Standardization & Improvement – Reduce inefficiencies and improve response time. 6. Stakeholder Satisfaction – Measure feedback from sales and business leaders. Show more Show less
Bhubaneswar, Odisha, India
Not disclosed
On-site
Full Time
Company Description StudyIn is a trusted international education consultancy, connecting students with top universities worldwide since 2006. Operating across 100+ locations in over 40 countries, we provide expert guidance and end-to-end support to help students achieve their academic and career aspirations. Trusted by over 250 of the world’s leading universities, we are committed to delivering results-driven student recruitment solutions. Whether you're a university looking to strengthen your international recruitment or a student seeking world-class education opportunities, StudyIn is dedicated to helping you succeed. Role Description This is a full-time on-site role for a Counselor, located in Bhubaneswar. The Counselor will be responsible for advising students on academic programs and career opportunities, helping with the application and admission process, and providing guidance on visa and travel arrangements. The Counselor will also assist with organizing and conducting seminars, workshops, and information sessions for students and parents. The role involves maintaining relationships with partner institutions and staying updated on educational trends and opportunities. Qualifications Strong interpersonal and communication skills Knowledge of academic programs and application processes Experience in advising and counseling students Ability to organize and conduct seminars, workshops, and information sessions Proficiency in visa and travel arrangements for students Ability to maintain relationships with partner institutions Knowledge of educational trends and opportunities Bachelor’s degree in Education, Counseling, or a related field Experience in international education consultancy is a plus Show more Show less
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
Position Title : Office Support Executive Per Annum CTC : As per company norms Reporting to : Branch Manager (Dotted Reporting to GSC TL) Working days : 9 hours (5 days) Between 9 am to 7 pm Location : Bandra, Mumbai. Bangalore, Lucknow. Type : Full Time/Permanent About the Company: SI-UK is the leading provider of free, independent advice and support to international students. applying to study in the UK. Since 2006, SI-UK has built a reputation as an industry leader, and each year SI-UK assists thousands of international students to join UK universities. We are present in 40+ countries. To know more, visit www.studyin-uk.in.In India, SI-UK operates 29 offices with over 800 staff members. You will be joining an ambitious, growing company that represents the top institutions in the UK that offers opportunities for growth for individuals with the right skill sets and motivation.SI-Global covers all other destinations outside of the UK where the company has ambitions to be a leading provider of free and independent advice. About the Role: The Office Support Executive will balance administrative responsibilities with outbound calling and lead, management tasks to support the Global Support Centre's objectives. This role involves front desk, management, administrative support, and lead generation through effective use of the system. This role is integral to ensuring seamless administrative operations and contributing to the Global Support Centres success through efficient lead management and customer engagement. Key Responsibilities: Administrative (50%) Reporting and Assistance: Assist with administrative tasks and provide timely updates. Front Desk Management: Answer and forward front desk-related phone calls to respective departments. Appointment Scheduling: Coordinate and confirm appointments, meetings, and events. Visitor Management: Greet and assist visitors professionally and courteously. Mail and Document Handling: Handle inquiries, sort mail, and manage copying, scanning, and filing tasks. Office Supplies Management: Monitor stock levels and place orders for replacements. Event Support: Assist in organizing university exhibitions, SI-Global events, and seminars. Global Support Centre (50%) Outbound Calling: Make ~90 outbound calls daily on the allocated database using CRM. CRM Updates: Accurately and promptly update lead statuses in the CRM system. Follow-ups: Use multi-channel communication (Calls, Emails, WhatsApp) to follow up with students. Priority Leads: Ensure prompt calling for priority leads as shared by the Regional Manager. Reporting: Provide regular updates on lead statuses to GSC Managers. Lead Generation: Maximize lead generation from the database while adhering to lead transfer processes. Product Knowledge: Stay informed about the organizations offerings, destinations, and services. About the Candidate: Communication Skills: Proficient in English (verbal and written) and the local language. Confidence and Conviction: Self-assured with the ability to persuade and influence. Organizational Skills: Strong multitasking and organizational abilities. Mindset: Proactive with a focus on quality and thoroughness. Problem-Solving: Effective probing and critical thinking capabilities. Key Requirements: Qualification: Must be a Graduate Experience: 2-4 years of experience in a BPO/Call Centre or similar environment is an advantage. Experience in outbound calling and lead management. Technical Skills: Proficiency in MS Office applications. Familiarity with CRM software and calling platforms is a plus. Work Environment: Flexibility to work shifts within a window of 9:00 AM to 7:00 PM (9 hours x 5 days). Interested candidates can share their CV at anjanad@gostudyin.com.
Noida, Uttar Pradesh, India
None Not disclosed
On-site
Full Time
Company Description StudyIn is a trusted international education consultancy, connecting students with top universities worldwide since 2006. Operating across 100+ locations in 40+ countries, we provide expert guidance and end-to-end support, helping students achieve their academic and career aspirations. Trusted by over 250 of the world’s leading universities, we are committed to delivering results-driven student recruitment solutions to attract high-quality applicants. Whether you're a university looking to strengthen international recruitment or a student seeking world-class education opportunities, you are in safe hands with StudyIn. Role Description This is a full-time on-site role for an Executive Counselor located in Noida. The Executive Counselor will be responsible for providing academic and career guidance to students seeking higher education opportunities abroad. Daily tasks include evaluating student profiles, assisting with university applications, advising on course selection, facilitating student communication with universities, and conducting follow-up sessions to ensure successful outcomes. The role also involves participating in education fairs, seminars, and workshops to promote StudyIn's services. Qualifications Strong counseling skills, with an ability to guide students and evaluate their profiles Experience in assisting with university applications and advising on course selection Excellent communication and interpersonal skills for facilitating student-university interactions Ability to participate in education fairs, seminars, and workshops Organizational and administrative skills for coordinating follow-up sessions and maintaining student records Bachelor's degree in Education, Counseling, or a related field Experience in the international education sector is a plus Proficiency in MS Office and familiarity with CRM software
Delhi, India
None Not disclosed
On-site
Full Time
About the company At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships. Main Duties Reporting to the Head of Talent Development, the Instructional Designer will be responsible for designing and developing engaging, outcome-oriented learning content that aligns with the organisation’s strategic goals and global quality standards. This role will require collaboration with cross-functional stakeholders and subject matter experts (SMEs) to translate complex information into structured, scalable, and learner-friendly formats using modern instructional design methodologies, digital authoring tools, and learning platforms. This role plays a critical part in enhancing organizational capability and fostering a culture of continuous learning through high-impact content development. KEY RESPONSIBILITIES Develop engaging learning material focused on consultative sales, product knowledge, and soft skills to enhance student advising and ethical guidance Create a pool of learning resources, including how-to guides, interactive checklists, country readiness toolkits, simulations, pitch scenarios, and real-world practice exercises tailored to study abroad workflows. Use content authoring and design tools such as Articulate 360, Adobe Captivate, Canva, and others to design visually impactful, compelling and instructionally sound learning material Apply storytelling, case-based learning, and scenario-driven formats to simplify complex topics Transform service and operational content into clear, accessible, and engaging formats like videos, infographics, slide decks, and visual SOPs, ensuring clarity for both internal teams and end users. Collaborate with cross-functional teams to ensure learning content is current, accurate, and aligned with processes and policies. Publish and manage content on the LMS, ensuring it’s mobile-optimised, brand-aligned, and inclusive. Embed formative assessments, including knowledge checks, quizzes, and surveys, into learning journeys to evaluate comprehension, content effectiveness and learner satisfaction. Establish a version control and feedback loop with SMEs and stakeholders to ensure content relevance and incorporate updates on a rolling basis. About the Candidate Creative, detail-oriented, and learner-first orientation Passionate about making knowledge accessible, engaging, and impactful in a global context Understands both internal enablement and market needs. Comfortable working across cultures, translating subject matter into clear, interactive learning experiences, and using technology to scale learning across a global team. Thrives in a fast-paced environment Collaborates well with cross-functional teams, and has the ability to stay current with best practices in digital learning, instructional design, and adult learning space. Demonstrates a strong sense of ownership and accountability Requirements Bachelor’s/Master’s degree in Instructional Design, Education, Psychology, or related field. 2-4 years of experience in instructional design and/or corporate training, ideally in EdTech or education. Strong verbal and written communication skills. Proficiency in instructional design models (ADDIE, Bloom’s Taxonomy). Hands-on experience with content development tools (Articulate, Captivate, Canva, Adobe Suite, etc.). Experience of digital learning platforms. Ability to balance creativity with structured learning outcomes. Experience in designing content for study abroad or international student support is preferred. Knowledge of global education systems (USA, UK, Canada, Australia, etc.) will be an advantage.
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
About the company At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships. Main Duties Reporting to the Head of Talent Development, the Trainer will play a key role in enhancing learning experience, skills and performance of internal teams across the organisation. This role will involve development, coordination, facilitation, evaluation, and optimization of learning interventions, while ensuring alignment with organisational goals and global standards. The role requires cross-functional collaboration with internal teams, external partners, and subject matter experts to embed learning into daily workflow and build a culture of continuous improvement at StudyIn. KEY RESPONSIBILITIES Deliver learning programs timely and effectively across locations and formats, aligned with organizational needs and standards Adapt training sessions to regional context, incorporating country-specific regulations, and cultural nuances to ensure relevance and effectiveness. Train internal teams on consultative selling, effective counselling, objection handling, study destination knowledge, and usage of relevant tools such as CRM. Equip staff to understand and communicate offerings from various universities, programs, and destinations. Support development of engaging training content including slide decks, manuals, SOPs, knowledge articles, e-learning modules, etc. to address current and future business needs in a multicultural, fast-paced education consulting environment Collaborate with subject matter experts to ensure accuracy and relevance of training material. Design and/or implement evaluation methods (quizzes, assessments, role-play exercises, etc.) to measure knowledge retention and application of skills. Monitor and enhance training effectiveness based on program feedback, performance outcome, and learner assessments, while maintaining accurate training logs, attendance records, and evaluation reports. About the Candidate Proactive and collaborative team player with a passion for learning and development in a service-driven, global context Strong and confident facilitator, with comfort in managing in-person and virtual training groups Ability to simplify complex information into easy-to-learn formats. Highly organized and adaptable, with the ability to thrive in a dynamic and fast-paced environment Curious, analytical, proactive and experienced in improving learning effectiveness through data, feedback, and innovation. Demonstrates a strong sense of ownership and accountability Requirements Bachelor’s degree in Education, Psychology, Business, Human Resources, or a related field Experience in the study abroad sector is preferred Minimum 2-4 years of experience in Learning & Development, preferably in the education or service sector. Strong facilitation and presentation skills with the ability to manage diverse learner groups. Demonstrated ability to deliver training programs for customer-facing roles and evaluating training effectiveness. Experience of instructional design principals and adult learning methodologies. Excellent verbal as well as written communication, presentation, and facilitation skills. Proven ability to manage multiple stakeholders. Proficient in using LMS platforms (e.g., SuccessFactors, Moodle, Disprz) and digital learning tools (e.g., Articulate, Canva, Captivate). Experience in training needs identification & analysis (TNI&A) and program design is desirable Certifications in L&D (e.g., Facilitation Skills, Instructional Design,) will be an added advantage.
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