Instructional Designer

About the company

At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships.

Main Duties

Reporting to the Head of Talent Development, the Instructional Designer will be responsible for designing and developing engaging, outcome-oriented learning content that aligns with the organisation’s strategic goals and global quality standards. This role will require collaboration with cross-functional stakeholders and subject matter experts (SMEs) to translate complex information into structured, scalable, and learner-friendly formats using modern instructional design methodologies, digital authoring tools, and learning platforms. This role plays a critical part in enhancing organizational capability and fostering a culture of continuous learning through high-impact content development.

KEY RESPONSIBILITIES

• Develop engaging learning material focused on consultative sales, product knowledge, and soft skills to enhance student advising and ethical guidance
• Create a pool of learning resources, including how-to guides, interactive checklists, country readiness toolkits, simulations, pitch scenarios, and real-world practice exercises tailored to study abroad workflows.
• Use content authoring and design tools such as Articulate 360, Adobe Captivate, Canva, and others to design visually impactful, compelling and instructionally sound learning material
• Apply storytelling, case-based learning, and scenario-driven formats to simplify complex topics
• Transform service and operational content into clear, accessible, and engaging formats like videos, infographics, slide decks, and visual SOPs, ensuring clarity for both internal teams and end users.
• Collaborate with cross-functional teams to ensure learning content is current, accurate, and aligned with processes and policies.
• Publish and manage content on the LMS, ensuring it’s mobile-optimised, brand-aligned, and inclusive.
• Embed formative assessments, including knowledge checks, quizzes, and surveys, into learning journeys to evaluate comprehension, content effectiveness and learner satisfaction.
• Establish a version control and feedback loop with SMEs and stakeholders to ensure content relevance and incorporate updates on a rolling basis.

About the Candidate

• Creative, detail-oriented, and learner-first orientation
• Passionate about making knowledge accessible, engaging, and impactful in a global context
• Understands both internal enablement and market needs.
• Comfortable working across cultures, translating subject matter into clear, interactive learning experiences, and using technology to scale learning across a global team.
• Thrives in a fast-paced environment
• Collaborates well with cross-functional teams, and has the ability to stay current with best practices in digital learning, instructional design, and adult learning space.
• Demonstrates a strong sense of ownership and accountability

Requirements

• Bachelor’s/Master’s degree in Instructional Design, Education, Psychology, or related field.
• 2-4 years of experience in instructional design and/or corporate training, ideally in EdTech or education.
• Strong verbal and written communication skills.
• Proficiency in instructional design models (ADDIE, Bloom’s Taxonomy).
• Hands-on experience with content development tools (Articulate, Captivate, Canva, Adobe Suite, etc.).
• Experience of digital learning platforms.
• Ability to balance creativity with structured learning outcomes.
• Experience in designing content for study abroad or international student support is preferred.
• Knowledge of global education systems (USA, UK, Canada, Australia, etc.) will be an advantage.