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Job Overview: The Territory Manager is responsible for overseeing the overall operations, performance, and growth of multiple branches within a designated region. This role combines leadership, sales strategy, and business development to drive the success of the educational institute, ensuring targets are met and operational standards are maintained across all branches. The Regional Manager will lead branch managers and teams to achieve academic and sales targets, ensuring high levels of student satisfaction and institutional growth. Key Responsibilities: 1. Sales & Target Achievement: Develop and execute sales strategies to meet business goals across multiple branches. Set and track sales targets for each branch, ensuring consistent achievement. Collaborate with branch managers to implement recruitment and marketing strategies. Identify new business opportunities to drive enrollment and revenue growth. 2. Branch Operations Management: Oversee daily operations, ensuring adherence to policies and smooth functioning. Ensure branches are equipped with necessary resources for quality education. Monitor performance, including enrollment, retention, and financial metrics. Resolve operational issues to minimize disruptions. 3. Leadership & Team Management: Provide leadership, mentorship, and performance reviews for branch managers and staff. Set goals and offer training to enhance team skills and motivation. Foster a positive, accountable work environment. 4. Customer Satisfaction & Relationship Management: Monitor and address student and parent feedback promptly. Develop relationships with stakeholders to enhance student experience. 5. Reporting & Analysis: Provide regular performance and sales reports to senior management. Conduct market research to stay informed on trends and competitor strategies. Analyze data to identify improvement areas and implement solutions. 6. Budgeting & Financial Oversight: Assist with budgeting for the region, ensuring efficient resource allocation. Monitor costs and ensure branches stay within budget. Ensure financial protocols are followed to maintain profitability. Qualifications: Bachelor’s degree in Business Administration, Education Management, or a related field (Master’s degree preferred). Minimum of 5 years of experience in a managerial role within an educational institution or IT industry. Proven experience in sales, target achievement, and team leadership. Strong understanding of educational services, market dynamics, and student recruitment strategies. Excellent communication, interpersonal, and negotiation skills. Ability to analyze and interpret business data to make informed decisions. Proficient in MS Office Suite and CRM software (experience with education management systems is a plus). Skills & Competencies: Leadership : Ability to lead, inspire, and manage teams across multiple locations. Sales & Marketing : Strong understanding of sales strategies and customer acquisition techniques. Problem-Solving : Ability to resolve issues efficiently and effectively, ensuring business continuity. Customer Focus : Excellent customer service skills with a focus on student satisfaction. Financial Acumen : Understanding of budgeting, financial reporting, and resource management. Adaptability : Ability to adapt to changing market conditions and organizational needs. Show more Show less
