Telehealth & Pharmacy Operations Associate

Division:

Type:

About Ivy & Prime

doctors, pharmacies, and patients

Position: Telehealth & Pharmacy Operations Associate

Telehealth & Pharmacy Operations Associate

You’ll manage cross-vertical collaborations, run creator and health campaigns, and build engagement loops that drive both revenue and retention.

Key Responsibilities

1. Partner & Wellness Onboarding

• Identify, approach, and onboard verified professionals and creators (doctors, pharmacies, wellness experts, health creators and partners).

• Create tiered onboarding programs — “Verified,” “Elite,” “Everyday Noble” tiers.

• Develop partnership decks, outreach templates, and incentive structures.

2. Telehealth Onboarding

• Identify, verify, and onboard doctors, clinics, and pharmacies into the Heal Match telehealth and pharmacy network.

• Coordinate with compliance and operations to ensure licensing, documentation, and verification of healthcare partners, telemedicine, pharmacy and cross-border export regulations.

• Educate pharmacies on digital prescription workflows, generic exports, and cross-border pharmacy opportunities.

3. B2B Outreach & Partnership Expansion

• Approach brands, service providers, and agencies for co-branded campaigns.

• Negotiate partnerships with clinics, boutique stores, pharmacies or wellness providers to join Ivy & Prime’s B2B platform.

• Develop affiliate, referral, and revenue-sharing frameworks.

• Support brand campaigns and professional outreach for Ivy & Prime Telehealth.

4. Consultation, Community Building & Network Operations

• Organize events, meetups, challenges, referral drives, and content collaborations.

• Manage patient consultations, prescriptions, and order tracking within the Heal Match platform.
• Liaise with technology and customer success teams to improve teleconsultation flows.
• Prepare reports on consultation trends, user growth, and operational KPIs.

• Nurture active discussions around wellness,

• Collaborate with the tech team to develop community reward or gamification systems.

5. Social Commerce Growth & Campaign Strategy

• Launch viral UGC and creator campaigns to promote Ivy & Prime’s “Find Your Match” and “Everyday Noble” themes.

• Manage social media pages and influencer pipelines (micro to mid-tier).

• Collaborate with AI/marketing to design content templates, hashtags, and trends. Launch cross-vertical collaborations such as Doctor x Creator or Brand x Influencer partnerships.

• Track performance — engagement, creator conversions, user activation rate.

Performance Metrics

• Doctors and pharmacies onboarded monthly

• Creator and B2B partner sign-ups and activation rate

• Patient, Community engagement, returning users, and referrals

• Cross-vertical conversions (e.g., Doctor → Product → Creator collaboration)

• Teleconsults, pharmacy orders, and content-driven leads generated

Ideal Candidate Profile

• Bachelor’s or Master’s degree in

  Pharmacy, Nursing, Public Health, or Healthcare Management.

• 1–3 years of experience in telehealth, e-pharmacy, or hospital operations preferred.
• Strong understanding of telemedicine workflow, online prescription handling, and medical compliance.

• Experience managing campaigns that combine community and commerce.

• Comfortable using Notion, Canva, CRM tools, and AI productivity platforms.

• Excellent communication and interpersonal skills for both digital and in-person collaboration.

We’re seeking a multi-talented growth professional who understands both creator ecosystems and healthcare partnerships. You should be able to balance business development with creative storytelling and data-backed growth experiments.

Preferred Attributes

• Entrepreneurial mindset and interest in global healthcare innovation.
• Prior exposure to digital health, wellness, or D2C platforms.
• Ability to work cross-functionally with medical and technical teams.
• Detail-oriented, self-driven, and comfortable in a fast-scaling environment.

Looking to grow? Ivy & Prime got you covered

• Be part of a

  global healthcare revolution

  connecting verified doctors, pharmacies, and patients across continents.
• Work with a

  mission-driven team

  that blends healthcare, technology, and design.
• Growth opportunities across multiple divisions — from teleconsults to health commerce and cross-border exports.
• A collaborative, high-trust environment that rewards initiative and innovation.

Range

20 - 30 K