E-Commerce Executive – Marketplace Operations

About the Role:

E-Commerce Executive – Marketplace Operations

You will play a key role in driving sales, ensuring seamless customer experience, and collaborating with internal teams and external marketplace account managers.

Key Responsibilities:

Marketplace & Website Management

• Manage end-to-end operations for Blvck Ivy, Ion Clad and Dr Arthritis on Amazon, Flipkart, 1mg, Nykaa, etc.
• Oversee D2C website inventory, listings, and content accuracy (Shopify/WooCommerce/etc.)
• Ensure timely order processing, shipping, return management, and service level adherence

Catalog, Listings & SEO

• Create, update, and optimize product listings including titles, bullet points, A+ content, images, and keywords
• Conduct competitor and keyword research to improve organic discoverability
• Monitor listing health, suppressions, and compliance issues across platforms

Inventory & Logistics Coordination

• Coordinate with warehouse/logistics partners for timely inventory replenishment
• Monitor stock levels and forecast demand for all SKUs across platforms
• Maintain zero stock-out & overstock risks through timely alerts

Sales & Performance Analytics

• Track daily sales, returns, CTR, and ad performance across platforms
• Prepare weekly/monthly reports for both brands with actionable insights
• Identify gaps in listings or conversion and recommend solutions

Platform Communication & Promotions

• Liaise with marketplace account managers for onboarding, deals, and campaigns
• Participate in promotional events like Big Billion Days, Prime Day, Republic/Independence Day Sales, etc.
• Coordinate discounting, coupon, and ad campaigns as needed

Qualifications & Skills:

• 1–3 years of e-commerce operations experience
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Nykaa Partners, Tata 1mg Partner Console, etc.
• Strong knowledge of D2C platforms like Shopify
• Proficient in Excel/Google Sheets for reporting & data handling
• Excellent communication, coordination, and problem-solving skills
• Prior experience with wellness, lifestyle, or health-tech brands is a plus
• Helium10, JungleScout

• 10 - 25 K