Technical Specialist _O365 L1

0 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions.
Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential.
  • One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$.
  • 3500+ Employees in India for India.
  • Total 28 Offices in India across North, South, West & East.
  • 1000+ Resident Engineers across India.
  • 2500+ technical resources in India for India.
  • Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies.
  • Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies.
  • Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues.

Key Responsibilities

  • Active Directory Server Administration. Exchange server Administration, Mailbox management, Expert Desktop support.
  • Administration and support of Exchange mainly on Premise servers and messaging system online services (hybrid mode).
  • Managing mailbox and group permissions, Email compliance management
  • Exchange journaling and Databases issues.
  • Scripting and development skills using PowerShell.
  • OS Patching, Deploy Security Update.
  • Azure AD Connect and Check account synchronization issues.
  • Troubleshooting inbound and outbound queues, mail routing issues, mail delivery latency issues, SMTP mail flow debugging, analysis of NDR.
  • Downloading admin audit logs and email tracking logs monthly basis.
  • Office 365 Administration. Managing and troubleshooting Microsoft Exchange server Office 365 , Managing MFA and password related queries
  • Ediscovery, Content Search, litigation hold, Managing retention policies.
  • Creation, Deletion of user mailboxes, shared mailbox, resource mailbox, contacts, distribution groups, dynamic distribution groups, address book (GAL) policies.
  • Resolving issues related to send receive, outlook connectivity, mail flow, calendars or other outlook add-ins reported by users via emails, calls and tickets over remote sessions whenever required.
  • Search and deletion of bulk emails
  • Implementing threat protection policies related to malicious files, links, profanity filters for the organization.
  • Managing SPF, DKIM, DMARC policies and records of Bank
  • Monitoring and managing SPAM and threat protection
  • Supporting end users with other exchange online and outlook client issues
  • License management

Qualifications And Experience Required

  • License management
  • Good knowledge of Exchange 2016/2019.
  • Basic Experience in Exchange On-Premise and Hybrid
  • Understanding of Windows 2016/2019
  • Understanding of Active Directory.
  • Understanding of Azure AD
  • Understanding of Office 365.
  • Outlook Configuration and troubleshooting.
  • Understanding of Exchange Hybrid environmen

Benefits Offered

  • Flexible Work Hours.
  • Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance, Parental insurance.
  • Maternity and Paternity Leaves.
  • Company Sponsored Certification Program.
  • LinkedIn Learning.
  • Learning/Development Courses, Cross Skill, Mentorship, and Leadership Programs.
  • Quarterly Performance Feedback Sessions.
  • Savings, Investments, and Retirement Benefits like Sodexo food coupon, LTA, NPS etc.
  • Rewards and Recognition Program, Employee Referral Program, Wellness Program, and CSR initiatives.
  • Company Onsite / Fun Events.
Location: Gurgaon - NQIND, Gurgaon, Haryana, India

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