Technical Services Engineer

Job Summary

Responsibilities

• Develops and delivers detailed technology solutions, based on Devo’s platform, through consulting project activities.
• Support system architecture definition, hardware/software specification and/or design, implementation, testing, client training, problem identification, and solution deployment.
• Develops parsers, dashboards, alerts and other content in the Devo platform based upon customer requirements.
• Operates as part of a project team consisting of other PS engineers and technical program managers to achieve and exceed customer goals and expectations.
• May participate in sales and proposal presentations in addition to completing ongoing team account activities.
• Identifies additional product/services opportunities in customer organization.
• Responsible for translating the client’s business requirements into specific systems, applications or process designs for very large complex technology solutions and integrating architecture.
• Acts as an advocate for the customer in internal meetings.
  

Requirements

• BS/BA degree in a technical field, or equivalent experience.
• 3+ years’ experience in a technical services implementation and/or software engineering role.
• Experienced in development of regular expressions for extracting/parsing data.
• Experience developing scripts with python is required.
• Experience with AWS (S3, lambda, CloudTrails, etc) is highly desired.
• Must have experience writing queries and working with big data.
• Must have experience in working with customers/clients to install and configure technology products is required.
• Experience with cyber security or enterprise log management products is preferred.
• Extensive experience with Linux and Windows operating systems.
• Demonstrated ability to organize, prioritize, and multi-task in a fast paced, changing environment to meet deadlines.
• Demonstrates proficient and effective presentation skills.
• Effective written and verbal communication and interpersonal skills.
• Experience with configuring/installing products like Splunk, Elastic, Arcsight, Qradar and similar products is highly desirable.
• Experience with Javascript, Perl, TCL and or any other similar technologies is preferred.
• Experience with data visualization tools such as Power BI or tableau is preferred
• Preferably have worked for a SIEM vendor
• Preferably have deployed a SIEM
• Preferably have worked in a SOC and/or delivered consulting in this area.
  

COMPETENCIES

• Action Oriented
• Plans & Aligns
• Manages complexity
• Collaborates
• Communicates Effectively
• Customer Focus
• Resourcefulness
• Drives Results
• Tech Savvy
• Interpersonal Savvy
  

Background Experience

• Regular Expressions
• Data Parsing
• Python
• CLI, APIs and UI.
• Big Data Query Languages (SPL, SQL, Linq, etc)
• Syslog
• Git / Jira / Confluence
• Linux/Windows Operating Systems
• Data visualization tools
• Cyber Security experience is preferred
  

WHY WORK AT DEVO?

• Focus on Security and Data Analytics: If you’re passionate about security operations, data analytics, or enterprise-level IT infrastructure, we will offer you a chance to be part of a platform that helps organizations monitor and secure their systems in an increasingly digital world. You will have the opportunity to work with innovative products that solve real-world challenges.
• Career growth: You’ll join a company where we value our people and provide the tremendous opportunities that come with a hyper-growth organization. To grow as a professional our development programs include:
• Company-paid job-related technical certifications.
• Personal development plans based on career paths.
• Full support for internal job movements as part of career development.
• Work-Life Balance: We promote a healthy work-life balance with flexible working conditions, including remote work opportunities.
• Multicultural environment: With offices and clients globally, we offer a chance to work in a multicultural environment, giving our employees international exposure and the opportunity to collaborate across regions.
  

Comprehensive Benefits

• Medical health insurance: at Devo, we believe in taking care of not just our employees, but also their families
• Life insurance.
• To end hardware
• Employee referral program — get a bonus for helping friends get jobs at Devo!
• Employee Stock Option Plan
• Office centrally located in Noida, featuring a well-stocked kitchen with free coffee/tea, cookies, and fruit every day!
• Gender and diversity initiatives to increase visibility, inclusion and sense of belonging