Tech Lead- Customer success Team

5 years

20 - 28 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role: Tech Lead - Customer success Team

  • Expereince: 5 - 8 Years
  • Location: Work from Office (Vile Parle, Mumbai)
  • Budget: Up to 20-25 LPA (flexible for the right candidate)
  • Joining: Immediate to 15 Days

Notes From Hiring Manager

  • This is a hands-on engineering role in a lead capacity, not limited to people management.
  • Requires prior experience as a Solution Architect.
  • Candidate should have the ability to both architect and develop solutions.

Must-Have Skills

  • Strong expertise in APIs, webhooks, Node.js, JavaScript, ETL pipelines, and enterprise integration patterns.
  • Experience with large database querying (e.g., Oracle, MySQL, MongoDB).
  • Strong communication and collaboration skills.

Ideal Candidate Profile / Search Criteria

  • A full stack developer with 4+ years of experience looking to transition into a Tech Lead role.
  • Someone who has worked as a Principal Engineer and is ready to step up into team leadership.
  • An engineer with proven experience in solution architecture as well as hands-on development.

About company:

We are building an enterprise-grade iPaaS that unifies

APIs and AI

to accelerate integration, automation, and real-time data streaming. Our platform enables organizations to design

composable workflows — from no-code to pro-code

— and deploy them securely across

cloud, on-premise, and VPC environments

.Our mission is simple yet powerful:

to make automation easy, affordable, accessible, and compliant.

We are a team of experienced founders, supported by a dynamic group of young engineers and marketers, working together every day to bring our vision to life —

democratizing automation for social good.

Roles & Responsibilities:-

Role Focus:-

  • Architecture & Governance: Define, review, and enforce technical standards for enterprise-grade integrations.
  • Enterprise Workflows: Solve complex data movement and workflow automation problems across leading enterprise systems.
  • Leadership & Mentorship: Coach the team, review all major solutions, and provide escalation support.
  • Industry & Business Awareness: Align solutions with vertical-specific terminology, processes, and compliance requirements.

Key Responsibilities:-

Architecture & Solution Governance:-

  • Define and enforce coding standards, reusable templates, and solution design best practices.
  • Review and validate solution designs for scalability, security, and performance.
  • Govern integration architecture across APIs, webhooks, ETL pipelines and hybrid models.

Enterprise Workflow Expertise:-

  • Solve ETL and data movement problems..
  • Design complex workflows across Excel, SAP, Salesforce and other enterprise systems.
  • Optimize large database querying (e.g., Oracle, MySQL, MongoDB).
  • Deliver integration workflows for banking, financial services, manufacturing, procurement, lending, supply chain, etc.
  • Deliver insights into BI formats, reports, dashboards, and analytics tools for enterprise users.

Security, AI & Emerging Tech:-

  • Apply cybersecurity best practices while designing solutions
  • Ensure compliance with auth flows, encryption, and enterprise governance standards.
  • Stay updated on AI in enterprise environments – know what’s possible, where it helps, and where it’s limited.

Leadership & Collaboration:-

  • Act as the final escalation point for complex technical issues.
  • Mentor and coach development team to uplift solution design maturity.
  • Influence stakeholders (internal & external) to ensure scalable, secure, and future-ready architecture.
  • Advocate for technical improvements and bring customer/industry insights into product evolution.

Requirements:-

  • 5 – 8 years of experience in enterprise solution architecture, integrations, or iPaaS platforms.
  • Strong experience with AWS/GCP/Azure for deploying and scaling enterprise applications.
  • Proficiency in APIs, webhooks, Node.js, ETL pipelines, and enterprise integration patterns.
  • Strong experience in large database querying (Oracle, MySQL, MongoDB) and enterprise data movement.
  • Familiarity with top enterprise applications (SAP, Salesforce, Workday, Oracle, ServiceNow, Microsoft Dynamics, etc.).
  • Knowledge of BI tools, reporting formats, and dashboard integrations.
  • Strong grasp of cybersecurity best practices, encryption, authentication flows, and compliance.
  • Awareness of AI applications in enterprise environments (strengths, limitations, integration touchpoints).
  • Ability to interpret unclear business requirements and offer structured solutions.
  • Demonstrated leadership skills: mentoring, enforcing standards, validating solutions, and influencing stakeholders.
  • Excellent communication skills for both technical and business audiences, with the ability to simplify complex concepts.
  • Proven decision-making and problem-solving ability in high-pressure, enterprise scenarios.
Skills: bi tools,aws/gcp/azure,etl,database querying (oracle, mysql, mongodb),enterprise applications (sap, salesforce, workday, oracle, servicenow, microsoft dynamics, etc.).,node.js,apis

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