333 Team Supervision Jobs - Page 12

Hiring Maintenance Engineer for a food manufacturing unit in Sonipat. Must have 5+ years’ experience in plant machinery maintenance, preventive and breakdown repairs. Salary 40K–50K. Immediate joiners preferred. Call@8222829911/29/55/2052

Job Opportunity for Team Lead Operations for International Voice Process at Cotiviti Hyderabad !! PRINCIPLE PURPOSE OF JOB The Team Lead has supervisory responsibility of the Audit Support Assistants on the appropriate team. Responsible for recommending, developing and implementing policies and processes that support the CCV Audit support and provider services along with document management process for the client and maintaining strong provider relations; manages Audit Support work to achieve goals; and monitors and ensures all activities performed are consistent with established company and audit guidelines. Effectively supervises assigned personnel, equipment operation and workflow. Successful performance in this position facilitates effectiveness of the audit, the quality of the results delivered, appropriate retention of records, and enhances the professional image and audit reputation of Cotiviti. JOB RESPONSIBILITIES Operations Management: Plans, schedules and coordinates the work of the department to achieve stated goals. Implements and utilizes metrics to monitor and ensure all activities are performed consistently within established company and audit guidelines. Effectively supervises assigned personnel, equipment operation and workflow. Provides Oversight Support: Serves as team lead and/or escalation path for data center, clients, providers, auditors, audit managers, and others by providing leadership and direction in responding to complex inquiries and solving complex operational problems. Actively recommends system or process improvements or enhancements that will increase productivity, quality or cost containment. Provides Enhanced Collections Support and Analysis: Provides expertise in collections support by reviewing, researching, investigating, negotiating and resolving issues for one or more accounts. Serves as a liaison between collectors, admin assistants, and auditors on complex issues and or dispute resolution, as indicated. Escalates sensitive issues to management, providing solutions as indicated. People Management: Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. Builds and maintains positive internal working relationships with all department employees by communicating in a professional manner. Provides visual and verbal support to team by remaining accessible and maximizing time on the floor on a daily basis communicating unavailability to staff in advance. Performance Management: Provides guidance and effectively coaches employees to achieve desired results and overall performance, encouraging discussions for realistic achievement plans for long-term growth. Ensures all direct reports execute objectives by the use of a developmental plan/ninety (90) day plan and regular performance reviews; posting productivity, quality and deadline results. Maintains consistency in applying company and departmental policy decision by accurately and timely documenting employee files, including attendance, performance information, documented warnings, time off requests, coaching information, training information, etc. Leads Process Improvement Initiatives: Assists with developing solutions to improve the collection administrative process. Meets or Exceeds Standards for Productivity: Maintains productivity goals and standards set by the department. Ensures all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity and provides remediation in a timely manner. Meets or Exceeds Standards for Quality: Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS Bachelors degree Should have at least 2 years experience as Team Lead / people management experience At least 3 years customer support experience in handling voice projects for US based client Experience in US Healthcare preferred Proficiency of MS Office (Word, Excel & Powerpoint) required. Must be detail-oriented and flexible to work in a fast-paced, dynamic environment. Knowledge of QC tools is preferred IF ABOVE PROFILE SUITS YOU THEN SHARE YOUR RESUME - Jitendra.Pandey@cotiviti.com Reagrds, Jitendra 7350534498

Job Opportunity for Team Lead Operations for International Voice Process at Cotiviti Hyderabad !! PRINCIPLE PURPOSE OF JOB The Team Lead has supervisory responsibility of the Audit Support Assistants on the appropriate team. Responsible for recommending, developing and implementing policies and processes that support the CCV Audit support and provider services along with document management process for the client and maintaining strong provider relations; manages Audit Support work to achieve goals; and monitors and ensures all activities performed are consistent with established company and audit guidelines. Effectively supervises assigned personnel, equipment operation and workflow. Successful performance in this position facilitates effectiveness of the audit, the quality of the results delivered, appropriate retention of records, and enhances the professional image and audit reputation of Cotiviti. JOB RESPONSIBILITIES Operations Management: Plans, schedules and coordinates the work of the department to achieve stated goals. Implements and utilizes metrics to monitor and ensure all activities are performed consistently within established company and audit guidelines. Effectively supervises assigned personnel, equipment operation and workflow. Provides Oversight Support: Serves as team lead and/or escalation path for data center, clients, providers, auditors, audit managers, and others by providing leadership and direction in responding to complex inquiries and solving complex operational problems. Actively recommends system or process improvements or enhancements that will increase productivity, quality or cost containment. Provides Enhanced Collections Support and Analysis: Provides expertise in collections support by reviewing, researching, investigating, negotiating and resolving issues for one or more accounts. Serves as a liaison between collectors, admin assistants, and auditors on complex issues and or dispute resolution, as indicated. Escalates sensitive issues to management, providing solutions as indicated. People Management: Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work. Builds and maintains positive internal working relationships with all department employees by communicating in a professional manner. Provides visual and verbal support to team by remaining accessible and maximizing time on the floor on a daily basis communicating unavailability to staff in advance. Performance Management: Provides guidance and effectively coaches employees to achieve desired results and overall performance, encouraging discussions for realistic achievement plans for long-term growth. Ensures all direct reports execute objectives by the use of a developmental plan/ninety (90) day plan and regular performance reviews; posting productivity, quality and deadline results. Maintains consistency in applying company and departmental policy decision by accurately and timely documenting employee files, including attendance, performance information, documented warnings, time off requests, coaching information, training information, etc. Leads Process Improvement Initiatives: Assists with developing solutions to improve the collection administrative process. Meets or Exceeds Standards for Productivity: Maintains productivity goals and standards set by the department. Ensures all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity and provides remediation in a timely manner. Meets or Exceeds Standards for Quality: Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS Bachelors degree Should have at least 2 years experience as Team Lead / people management experience At least 3 years customer support experience in handling voice projects for US based client Experience in US Healthcare preferred Proficiency of MS Office (Word, Excel & Powerpoint) required. Must be detail-oriented and flexible to work in a fast-paced, dynamic environment. Knowledge of QC tools is preferred IF ABOVE PROFILE SUITS YOU THEN SHARE YOUR RESUME - Jitendra.Pandey@cotiviti.com Reagrds, Jitendra 7350534498

Role & responsibilities 1. Machine & Equipment Maintenance Conduct daily inspections of machines and identify potential issues. Plan and execute preventive and overhaul maintenance schedules. Troubleshoot mechanical, electrical, and instrumentation faults to ensure uninterrupted operations. Maintain detailed machine logs and update equipment files regularly. Manage repair, installation, shifting, and fabrication of heavy equipment. 2. Reporting & Planning Prepare and maintain daily maintenance reports, weekly plans, and maintenance budgets. Develop maintenance policies and procedures in alignment with company standards. Maintain records as per ISO and other regulatory requirements. 3. Inventory & Subcontractor Management Manage inventory of critical spare parts to ensure availability and cost control. Coordinate and supervise subcontracted services such as machining, rewinding, and re-metaling. Monitor quality and timelines of outsourced maintenance tasks. 4. Team Leadership & Training Supervise and delegate tasks to the in-house maintenance team and contractors. Conduct training for maintenance staff and workers on best practices and safety protocols. Evaluate team performance and promote skill development. 5. Safety, Energy & Estate Management Organize and implement machine safety improvements and energy efficiency plans. Oversee estate maintenance activities related to water, electricity, instrumentation, and mechanical systems. Support heavy material handling and fabrication/welding work as needed.

Role & responsibilities 1. Material (raw material & packing material) procurement, receipt, inspection and storage as per GMP and available SOPs. 2. Timely dispatch the finished goods to customer. 3. To ensure proper inventory management system along with its updation in ERP. 4. Guide team to perform their day to day basis assigned duties / tasks. 5. Timely maintenance and up keep of area / equipment / ancillary items, etc. 6. Follow and carry good housekeeping practices in area. 7. Responsible to support QA for implementation of quality system in department. 8. Staging of material (quarantine / under test / approved / reject / hold / expired) and stock maintenance / updation in system as per system. 9. Ensure timely completion of training program of self and staff available in department as per available schedule. 10. Preparation of miscellaneous report / stock, data, etc. and submit to store head. 11. Report any deviation during the process to QA and Department Head. 12. To handle finished products / goods to stores (bonded) and co-ordinate its dispatch. 13. Daily cleaning of area / dispensing booth / sampling booth as per SOP along with documentation. 14.To participate in investigations of deviations, incidents and non-conformity and execute and complete relevant CAPA as per SOP. 15. To ensure proper inventory management system along with its updation in SAP.

Project Name: Diya Greencity, Raj Nagar Extension, Ghaziabad A 14-storey residential township with 900+ occupied flats, promoted by Eureka Builders Pvt. Ltd., featuring STP, lifts, common areas, and landscaped surroundings. Key Responsibilities: Supervise daily cleaning of staircases, corridors, lifts, parking, garden, and common toilets . Allocate and monitor work schedules of housekeeping staff (safai karamcharis) . Ensure availability of cleaning materials (phenyl, broom, mop, gloves, etc.). Inspect cleanliness quality and resolve complaints from residents. Coordinate with Facility Manager and report staff attendance, leaves, and performance. Maintain hygiene standards in waste collection , garbage disposal, and drain cleaning. Handle emergency cleaning situations and festive preparation/cleaning . Requirements: 2-4 years of experience in housekeeping supervision (residential society, hotel, or hospital). Basic reading/writing skills (Hindi or English). Leadership ability to manage a small team. Physically fit and active on rounds. Experience with waste segregation or eco-friendly cleaning practices is a plus. Location: On-Site Diya Greencity, Raj Nagar Extension, Ghaziabad Google Maps Salary: 20,000 – 32,000/month + Overtime (based on experience) Work Hours: 6:30 AM – 3:30 PM (Alternate Sundays off) How to Apply: Call or WhatsApp: +91-9643546733 Email (optional): hr@diyagreencity.com Mention: “ Housekeeping Supervisor – Diya Greencity"

Overview Location: Chennai, Coimbatore, Bangalore, Hyderabad Experience: 8 to 10 years Skills: Good Knowledge of Excel, Media metrics (CPM, CPA, CPL, CTR) & advertising concepts, Media plan, Booking and Purchase orders, Invoices, billing & reconciliations, booking orders, Prisma, CM360, GAM About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the worlds premium media services under Omnicom Media Group: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics) and Media Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Managing day-to-day technical relationships with top-tier ad agencies, brands, and media partners Prepping, launching, and maintaining technical aspects of all campaigns Finalize consideration sets, help Analyst/Sr. Analyst to craft RFPs and work with the team to review all proposals from publishers/vendors Lead and oversee Analyst/Sr. Analyst to ensure campaign readiness to launch, campaigns are executed with excellence and plans stay within approved budget Keep abreast of industry trends and assist in knowledge sharing across the team and agency Lead the creation of POVs where necessary of new opportunities and/or vendor updates along with the Manager Assist in reconciliation of discrepant billing issues Serve as an escalation point for Analyst/Senior Analyst to help troubleshoot operational issues Lead by example while developing, motivating, and coaching the Analyst /Senior Analyst. Qualifications A full-time graduate degree (Mandatory) 8 to 10 years of experience in digital campaign management and team supervision Excellent verbal and written communication abilities Attention to detail coupled with exceptional critical thinking and problem-solving skills Proficiency in Microsoft Excel, Word, and PowerPoint Familiarity with Prisma and third-party ad servers ( e.g., CM 360, Adform, Flashtalking, etc. ) Capability to multi-task, collaborate effectively with teams, and perform under pressure Outstanding time management skills Strong leadership abilities.

Overview Location: Chennai, Coimbatore, Bangalore, Hyderabad Experience: 5 to 7 years Skills: Good Knowledge of Excel, Media metrics (CPM, CPA, CPL, CTR) & advertising concepts, Media plan, Booking and Purchase orders, Invoices, billing & reconciliations, booking orders, Prisma, CM360, GAM About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the worlds premium media services under Omnicom Media Group: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics) and Media Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Managing day-to-day technical relationships with top-tier ad agencies, brands, and media partners Prepping, launching, and maintaining technical aspects of all campaigns Finalize consideration sets, to craft RFPs and work with the team to review all proposals from publishers/vendors Ensure campaign readiness to launch, campaigns are executed with excellence and plans stay within approved budget Keep abreast of industry trends and assist in knowledge sharing across the team and agency Lead the creation of POVs where necessary of new opportunities and/or vendor updates along with the Manager reconciliation of discrepant billing issues Qualifications A full-time graduate degree (Mandatory) 5 to 7 years of experience in digital campaign management and team supervision Excellent verbal and written communication abilities Attention to detail coupled with exceptional critical thinking and problem-solving skills Proficiency in Microsoft Excel, Word, and PowerPoint Familiarity with Prisma and third-party ad servers ( e.g., CM 360, Adform, Flashtalking, etc. ) Capability to multi-task, collaborate effectively with teams, and perform under pressure Outstanding time management skills Strong leadership abilities

Hi Folk, We are looking a Dynamic Team Leader , Subject Metter Expert and Assistant Manager. For regional language like Tamil, Kannada, Telugu or Malayalam. Who Can run our Inside Sales team and drive sales excellence. As a Manager, you'll be responsible for managing a high-performing team, developing sales strategies, and delivering exceptional customer experiences. Interested candidate can share me on - 9911322544 and mention your current designation and your mother tong language Role: Assistant Manager & Team Leader & SME Location: Gurugram About the Role You will be responsible for managing a large team of sales folks. Ideal Candidate: An ideal candidate would be a presentable, hardworking, and enterprising individual, with excellent analytical and communication skills. Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view. Interested candidates must have demonstrated experience in leading a sales team. Key Responsibilities Include: Managing a large team of sales enthusiast. Developing and implementing new sales initiatives, strategies & programs to capture key demographics. Building & promoting healthy, long-lasting relations with existing & new dealers. Understand their needs and requirements and convince them to participate in the live auctions. Managing monthly target for selling vehicles to the channel partners requirement and escalations. Follow up for the dealer token and full and final payment. Regularly coordinate with the operation team to ensure dealer satisfaction and service delivery excellence. To be the SPOC of all the dealers for their requirement and escalations. Requirements: 1. Relevant work experience in sales 2. Graduation degree 3. Good verbal communication skills

leading a insurance team, focusing on operations, sales, or customer service, Team Coaching, Sales Initiatives, Sales Review, Upselling, Team Supervision, Outbound Sales, TL, Team Motivation, Team Leading

Lead & mentor CC & ORM teams Control & Manage ODR Monitor team performance Provide feedback & coach for improvement Enforce company policies & communicate goals Resolve escalations & collaborate to optimize processes Conduct meetings and reviews Required Candidate profile Minimum 2.5 years' experience as a Team Leader in the customer support industry Graduates & Postgraduates preferred Quick learner & technologically adept Good verbal & written communication skills

The IT IS_AMS_Oracle Database Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_AMS_Oracle Database Administration domain.

The IT IS_AMS_Oracle Database Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_AMS_Oracle Database Administration domain.

The IT IS_AMS_Oracle Database Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_AMS_Oracle Database Administration domain.

We are looking for a proactive and organized Personal Assistant to support the Managing Partner. The role involves supervising the team's work, coordinating with clients, managing schedules, and ensuring smooth office operations. Responsibilities include handling communications, following up on tasks, and streamlining workflow for efficiency. The ideal candidate should have excellent communication skills, a strong sense of responsibility, and the ability to multitask effectively.

We are looking to hire candidates from QSR or Retail Industry for My Chicken and More. You will be working from store. Taking care of Inventory, Stock management. Customer Service and Customer Excellence. Roaster Details. manpower planning

The IT IS_AMS_Oracle Database Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_AMS_Oracle Database Administration domain.

Dear Candidate, We have job openings of "Production Supervisor/Engineer" at Kalpa Electrikal Pvt Ltd. Job description:- Responsible for the production of day targets as per plan. Planning and Scheduling the raw material for production. Responsible for training the helpers. Responsible for maintaining quality standards. Need to manage the Manpower as per the production Designation: Production Supervisor or Engineer Experience: 2-7 Years Qualification: BE/Diploma ( Mechanical, Electrical, or Industrial ) Total Openings: 5

Req- Manage team performance & development Achieve sales targets through effective territory management Lead, coach & motivate sales team Collaborate with cross-functional teams on strategic initiatives location Surat, Anand,Vadodara,Dabhoi,Vapi Provident fund Gratuity Annual bonus

Role & responsibilities Yarn Dyeing Technician Key Technical Responsibilities: 1. Responsible for arranging various tasks such as immersion into tank, dyeing and operation setting according to the production plan requirements. 2. Input dyeing formulas into the system and adjust parameters based on yarn type and required shade. 3. Prepare and mix dyes, auxiliaries, and materials as per formula specifications. 4. Conduct lab dips and prepare small sample batches to meet customer color standards. 5. Supervise machine operators to ensure correct operation and adherence to dyeing protocols. 6. Check raw material quality and ensure semi-finished and finished yarns meet required specifications. 7. Monitor production in real time to prevent defects such as shade variation, grain differences, or pilling. 8. Adjust dye formulas and process settings for color matching and issue resolution. 9. Maintain machine cleanliness and work area hygiene as per standard procedures. Preferred Candidates: Hands-on experience with HTHP , soft flow , or cabinet dyeing machines Experience in shade matching, lab dip development , and real-time production monitoring

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Comprehensive understanding of a range of processes, procedures, systems and concepts in own field. Business Expertise Understands how to coordinate efforts across teams to achieve goals. Impact Impacts a team, by example, through the quality service and information provided. Leadership Provides daily team supervision. (e.g., coaching on performance, coordinating activities, checking on quality, and work progress) Problem Solving Solves problems and evaluates possible solutions using technical experience and precedents. Interpersonal Skills Uses tact to exchange ideas and information concisely and rationally. Responsibility Statements Supervises the day-to-day activity of the Benefits and Human Resource Administration department. Ensures on-going performance, meets established guidelines, provides coaching and feedback, and conducts annual performance reviews. Facilitates resolutions to complex problems and escalations. Ensures all levels of service are met as per client expectations. Ensures appropriate staffing levels and facilitates the allocation of work. Interfaces with the client to identify and resolve on-going issues. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Job Title: Assistant Manager Museum Experience Location: Museum of Solutions, Lower Parel, Mumbai Employment Type: Full-Time Reports To: Manager – Museum Experience / Experience & Engagement Head About Museum of Solutions (MuSo) Museum of Solutions is a pioneering children’s museum in Mumbai dedicated to nurturing creativity, problem-solving, and collaboration among children. Through immersive exhibits and interactive programs, MuSo empowers children to explore solutions, think critically, and engage with their communities. Role Summary The Assistant Manager – Museum Experience will play a key role in designing, managing, and enhancing visitor experiences across the museum. This role involves collaborating with multiple teams to create engaging, educational, and inclusive experiences that resonate with children and families. The Assistant Manager will help oversee daily operations, support program delivery, and ensure the museum environment fosters curiosity, learning, and fun. Key Responsibilities Collaborate with curators, educators, and program teams to develop and implement interactive exhibits and visitor programs. Manage day-to-day operations of the museum experience zones to ensure smooth visitor flow and engagement. Train and supervise museum facilitators, volunteers, and guides to deliver high-quality visitor interactions. Collect and analyze visitor feedback to continuously improve exhibits and programs. Ensure accessibility and inclusivity in all museum experiences, accommodating diverse visitor needs. Coordinate logistics for special events, workshops, and community outreach programs. Maintain safety and quality standards across museum spaces. Support marketing and communication teams in promoting museum programs and events. Prepare reports on visitor metrics, program impact, and operational performance. Qualifications & Skills Bachelor’s degree in Museum Studies, Education, Arts Management, Hospitality, or a related field. 3+ years experience in museum operations, visitor services, education, or related roles. Strong project management and organizational skills. Excellent interpersonal and communication skills, with the ability to engage diverse audiences. Passion for child-led learning, creativity, and museum education. Experience managing teams and coordinating with multiple stakeholders. Problem-solving mindset and ability to work in a dynamic environment. Knowledge of accessibility and inclusion best practices is a plus. Proficiency with digital tools for visitor management and reporting. Why Join Us? At MuSo, you will be part of a passionate team dedicated to transforming how children learn and interact with the world around them. This is a unique opportunity to contribute to a groundbreaking museum experience that inspires future generations.

Must have worked as TL on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and 7880974645 AKASH (HR).

Role & responsibilities: -Coordinate and Supervise a team of phlebotomist -Plan daily scheduled, allocate routes, and optimize travel times to maximize efficiency -Ensure that samples are collected, labelled, and transported correctly without contamination. -Train staff on sample collection techniques, patient handling and safety protocols -Monitor and manage stock levels of collection Kits, PPE and other supplies. -Ensure timely delivery of samples to the lab and follow up on any discrepancies or delays.

The Team Lead/Sr Team Lead is responsible for ensuring adherence to SLA,s & managing the overall workflow within the team. Will handle all team-related issues, including people management, conflict resolution & administrative tasks. Required Candidate profile Min 2 yrs exp as a TL in domestic voice process. Min of 5 yrs of exp in domestic Voice Program from BPO. Exp in Analyzing systems & procedures to identify areas for improvement & optimize efficiency.