Entity:
Finance
Job Family Group:
Marketing GroupAs the world and bp are changing, the Finance, Business & Technology (FBT) organization has a vital role to deliver business solutions that result in great outcomes for bp. Our mission is to create innovative solutions to transform BP, driven by inspired people in a dynamic environment. We will innovate to transform, and we will deliver this through our five strategic priorities: transform services, digital innovator, deliver increased value, invest in people’s futures, end customer focused - enabled by our colleagues, culture, attitude and our values and behaviors.Join our central operations team in a role as Team Leader – Retail Reconciliation, where you'll play a vital role in being responsible for leading and supporting to establish a team of analysts who will implement end-of-day reconciliation processes across inventory and cash operations. This role ensures effective workload distribution, monitors team performance against KPIs, and provides hands-on support for customer concerns and process improvements. This role is ideal for someone diligent and process-driven, with a curiosity about spotting discrepancies and a passion for operational perfection.
Key Accountabilities:
The Retail Reconciliation Team plays a critical role in implementing and supporting end-of-day (EOD) reconciliation processes across inventory and cash operations. This role is responsible for leading a newly established team of analysts who ensures data integrity, identifies and investigates variances, and supports compliance with operational standards across ANZ retail sites.
- Team Leadership & Support
Provide day-to-day mentorship and coaching to a team of reconciliation analysts. Act as the first point of contact for critical issues, supporting the team in resolving sophisticated reconciliation issues across fuel, inventory, and cash workflows.
- Work Allocation & Prioritization
Supervise the allocation of daily tasks and ensure balanced workloads across the team. Monitor workflow progress and prioritise in response to operational needs or urgent issues.
Track and report on team KPIs, including reconciliation accuracy, variance resolution time, and workflow completion rates. Conduct regular check-ins and contribute to performance reviews and development planning.
- Process Oversight & Customer concern Handling
Ensure adherence to reconciliation procedures and compliance standards. Investigate and bring up unresolved variances or system issues, working closely with stakeholders such as accounting & finance, and IT technical support.
Find opportunities to streamline reconciliation processes and improve team efficiency. Contribute to documentation updates and support onboarding and training of new team members.
Work closely with M&C ANZ operations teams to provide performance updates, identify and resolve any issues to resolution and optimization opportunities.
Qualification & Experience and Proficiencies:
Crucial Education and Experience
- Bachelor’s degree or equivalent degree from an accredited university or college in a relevant field.
- Min 8-12 Yrs proven experience.
- Quality and Training management experience.
- Knowledge of compliance requirements.
Skills and proficiencies
- Strong leadership and people management skills
- Excellent problem-solving and decision-making abilities
- Familiarity with reconciliation workflows and retail operations
- Ability to manage competing priorities in a fast-paced environment
- Clear communicator with a collaborative and encouraging approach
- Prior experience in retail operations, finance, or process reconciliation roles.
We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Travel Requirement
Negligible travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Creativity and Innovation, Data Analysis, Decision Making, Digital fluency, Integration, Managing strategic partnerships, Research and insights, Risk Management, Stakeholder Engagement, Stakeholder Management, Sustainability awareness and action
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
