Talent Acquisition Specialist

About GreyLabs AI

GreyLabs AI is on a mission to reimagine contact centres with AI-driven products that make them fully autonomous. We are building cutting-edge, execution-first AI solutions that help businesses scale faster, serve customers better, and work smarter.

If you’re excited about shaping high-performance teams and hiring top talent that fuels innovation, this is your chance to be part of a team that’s building for impact.

Role Overview

As a Talent Acquisition Specialist at GreyLabs AI, you will be the driving force behind attracting, engaging, and hiring exceptional talent across technical, product, and business functions. You will own the full recruitment lifecycle, partner closely with hiring managers, and ensure we bring in people who raise the bar for skills, culture, and performance.

This role reports to the Director - People & Culture and will work closely with functional heads and hiring managers across GreyLabs AI.

Key Responsibilities

Hiring Strategy & Planning

• Partner with business and functional heads to understand hiring needs and role requirements.
• Translate workforce plans into actionable sourcing and hiring strategies.
• Prioritise requisitions based on business impact (P0, P1, P2 framework).

Sourcing & Pipeline Building

• Build talent pipelines using multiple channels - LinkedIn, job boards, employee referrals, talent communities, and direct sourcing.
• Create and maintain a bench of ready-to-hire candidates for critical roles.

Recruitment Operations

• Own end-to-end hiring - from JD creation and sourcing to offer closure and pre-onboarding.
• Ensure consistent, fast, and high-quality candidate experiences.
• Track recruitment metrics (time-to-fill, source effectiveness, pipeline health) and present insights to leadership.

Employer Branding & Candidate Engagement

• Collaborate with marketing to build GreyLabs AI’s employer brand on social platforms and in relevant communities.
• Organise recruitment campaigns, tech talks, and other initiatives to engage passive talent.

Compliance & Process Excellence

• Ensure recruitment practices comply with company policies and labour laws.
• Maintain accurate hiring documentation for audit and compliance readiness.

Reporting & Analytics

• Track and present recruitment metrics including time-to-fill, cost-per-hire, source effectiveness, and pipeline health.
• Build and maintain hiring dashboards for leadership visibility.
• Share data-backed insights to optimise hiring strategies and improve efficiency.

What You Bring

• Experience:

  3 - 7 years in end-to-end hiring, preferably in startups or fast-scaling tech companies.

• Skills:

  Strong sourcing skills, negotiation skills, and stakeholder management.

• Tools:

  Hands-on with ATS platforms

• Mindset:

  High ownership, problem-solving orientation, ability to work in an ambiguous and fast-changing environment.

Why Join Us?

• Work directly with a leadership team that values talent as a competitive advantage.
• Be part of building a high-growth AI startup from the ground up.
• Competitive compensation
• Opportunity to learn, experiment, and make a measurable business impact.

Pro Tip for Applicants:

We’re committed to creating a fair, respectful, and inclusive workplace. From hiring to growth opportunities, our decisions are based on merit, skills, and potential, never on gender, identity, background, or any other personal characteristic. Talent has no labels here, and everyone is welcome to grow and thrive with us.