Why Valvoline Global Operations? Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions. Our corporate values of care, integrity, passion, unified, and excellence shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great. When you join Valvoline Global, you join a culture that is committed to: treating all people with care, operating with integrity, striving for excellence in everything we do, showing passion about delivering on our commitments, and being unified in all our enterprise endeavors. Job Overview: The Senior IT Network Engineer is responsible for providing day-to-day engineering, implementation and escalated technical support for a large range of network services. Recognized Sr engineering subject matter expert (SME) in multiple areas, this role is responsible for managing large projects or processes along with coaching, reviewing and delegating work to lower-level professionals. Responds to and diagnoses the most difficult problems of high complexity through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users’ problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Description 1 .The current skillsets should include: AWS and Azure cloud networking services On-prem and Cloud Firewall Management B2B and Client VPN SD-WAN Enterprise Routing Enterprise Switching WIFI – WAPs and Controllers VoIP Network Security Concepts – Segmentation – ZTNA - SASE 2. Manages large complex infrastructure projects / processes, (e.g. cloud edge services, cloud third party design and implementation, SDWAN migrations, network segmentation, campus) represent Infrastructure Services and champion new capabilities/service introduction; coaches and reviews the work of lower-level IT professionals. 3. Supports and collaborates with IT colleagues across the Globe to share best practices and information, ensure globally consistent processes are implemented and, where appropriate, deviations to meet regional requirements are properly understood and documented. 4. Resolves day-to-day Network problems/issues by being a Level 3 subject matter expert, driving aging tickets and customer service issues to completion. Provides feedback to management and Managed Service Provider as it relates to the services provided from the service desk vendor 5. Manages one or more network disciplines (e.g.cellular mobility) as related to contractual and End User issues. Ensure the proper cost center billing. Identifies ways to reduce costs and/or improve efficiency by introducing new options as it relates to connectivity and/or mobility 6. Leads site surveys, evaluating technical aspects of all phases of project work and make recommendations on technology deficiencies and improvements to save money and improve supply chain operations 7. Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion Education Bachelors degree in Information Technology, CIS or related field or equivalent experience Work Experience Minimum ten years of network experience Experience within a large global organization preferred Knowledge, Skills, and Competencies Experience leading complex infrastructure and/or network projects with prior successful record on technical upgrades Advanced experience with global data and voice networks including, but not limited to VoIP, SDWAN, LAN, WAN, Wireless, proxy and firewalls. Strong technical background in communications, collaboration tools in relation to telecom and audio conferencing Experience working/managing 3rd party vendors with regards to project/day to day operations Able to teach and coach lower level resources to complete tasks as related to the work requirements Excellent verbal and written communication skills; ability to communicate technical information to non-technical people. Strong customer service skills Advanced experience with network configuration for server and client operating systems. Proficient with Microsoft Office 365 tools. Strong analytical and problem-solving skills. Ability to work effectively and collaborate with IT leadership, team members, third party vendor providers and network carriers Willingness to handle complex challenges. This role requires individuals to work within the demands a global 24x7, high availability, transaction-oriented network team. Valvoline Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us. The Company has put a process in place to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Requisition ID: 750 #LI-KT1

Job Description Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ͏ Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ͏ Deliver No Performance Parameter Measure 1. Analyses data sets and provide relevant information to the client No. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ͏ ͏

Must have minimum 2 years of experience. Technical or functional experience in any SAP module. A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem-solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Mysore, Kolkata, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Coimbatore, Mumbai, Jaipur, Hubli, Vizag. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ͏ Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ͏ Deliver No Performance Parameter Measure 1. Analyses data sets and provide relevant information to the client No. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ͏ ͏ Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ͏ Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ͏ Deliver No Performance Parameter Measure 1. Analyses data sets and provide relevant information to the client No. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ͏ ͏ Mandatory Skills: Big Data. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role: Service desk lead ͏ Do: To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up Coordinate with other IT teams as appropriate for closure of any escalated ticket Act as a liaison between Service Desk and other teams to ensure effective communication between teams To provide liaison and governance at both internal & client levels Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets Lead in the development of good customer service practices across the service desk Produce statistics and management reports of the service desk to client & management Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines Capacity planning and capability development Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment Conduct shift planning to meet the service requirements of the client as per SLAs agreed Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk Assist SD agents by providing first line support when workloads are high, or where additional experience is required Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. In case of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/initiatives for the organization or team Exercise employee recognition and appreciation ͏ ͏ ͏ Mandatory Skills: TIS Service Desk. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description SAP FI - Financial Accounting and Controlling - Ability to understand the customer business processes and the IT landscape rapidly and able to foresee the likely challenges Ability to frame the right set of questions for the multiple tracks Create solution proposals with effort estimation for a chosen project track and create a solution road map addressing the current and the future needs ofthe business Conduct solution architecting workshops with the business managersCreate detailed solution documentation and presentations and implement the solution using the standard solutions in SAP Should have SAP experience in the coremodule of specialization and domain experience Able to lead a team and trainthe team and possess sufficient knowledge of the quality processes and adoptedquality standards in projects Knowledge of the recognized quality tools and Participate in Quality meetings Must have a good knowledge of the FI sub modules comprising of General Ledger, Accounts Receivable, Accounts Payable and Integrationwith Sales and Distribution and Material Management Must have the knowledge ofthe Asset Management Module Must have the knowledge of the main delta featuresof ECC60 Must have the basic knowledge of the CO sub modules - Cost CenterAccounting and Profit Center Accounting ͏ Key Responsibilities: Implement a Quality Deployment Strategy: Collaborate closely to develop a deployment strategy that addresses the specific requirements and goals of your assigned accounts, ensuring alignment with broader organizational objectives. Continuously evaluate priorities across accounts, facilitating adjustments that harmonize with evolving business strategies and client goals. Quality Control and Customer Satisfaction: Champion initiatives aimed at completing the Annual Customer Satisfaction survey, guaranteeing broad participation to gather insightful feedback. Promptly address survey questions and actively engage clients in meaningful discussions to devise actionable plans based on their feedback. Meticulously track action plans across various projects, ensuring sustained customer satisfaction and performance improvement. Lead Quarterly pulse surveys to continually gauge performance and client sentiment, fostering better relationships and service quality. Business Partnership and Early Warnings: Design and implement an early warning system that captures essential quality metrics, project timelines, and resource limitations, facilitating proactive measures. Participate in monthly business reviews to assess quality adherence and lifecycle management while fostering a culture of transparency. Engage in skill development sessions with delivery teams, encouraging the exchange of best practices and continuous learning. Drive Continuous Improvement: Foster an environment of continuous improvement across all projects by analyzing efficiency and productivity metrics regularly. Establish knowledge-sharing mechanisms within the team, allowing new methodologies and best practices to thrive. Set and monitor annual improvement targets, ensuring continual evolution of operations in line with industry standards. ͏ Team Management: Build and Lead Effective Teams: Clearly communicate expectations to team members, fostering an environment of accountability, enthusiasm, and support. Conduct regular performance evaluations, providing constructive feedback that encourages professional development tailored to individual aspirations. Facilitate specialized training programs that address diverse team needs, considering statutory requirements specific to each country. Employee Engagement and Satisfaction: Lead initiatives that resonate with team members, creating a positive, inclusive, and proactive workplace culture. Periodically assess team morale and satisfaction, proactively developing engagement strategies to bolster workplace happiness. ͏ Performance Metrics No. Performance Parameter Measure 1. Quality Control and Customer Satisfaction CSAT Scores across all levels (BU/Account/Portfolio) Compliance Scores for process adherence Comprehensive Internal Audit Coverage Project Schedule Performance Metrics Assessment of Planned vs Actual Efforts Resource Productivity Analysis 2. Capability Building Success Rates of Onboarding Processes Completion Rates of Certifications 3. Continuous Improvement Annual Implementation Rates of Lean Projects Documented Improvements in Productivity Continuous Improvement Initiatives Annually 4. Team Management Attrition Rates within the Team Employee Satisfaction Metrics 5. Capability Building Training Coverage for Specialized Skills Statistics of Leadership Development Training ͏ Required Skills and Competencies: In-depth expertise in SAP Financial Accounting & Controlling is essential. A strong orientation towards client satisfaction, paired with a tangible passion for achieving outcomes. Evident excellence in execution, demonstrating collaborative teamwork abilities. Flexibility and willingness to learn in a dynamic, fast-paced environment. Outstanding communication, problem-solving, and decision-making skills are a must. Experience: 5-8 years in a relevant field, showcasing a proven track record of thought leadership particularly related to quality control and client satisfaction. Join Us: As we strive for innovation and transformation at Wipro Technologies, we enthusiastically welcome individuals with a passion for change and improvement, including applications from people with disabilities. Mandatory Skills: SAP Financial Accounting & Controlling. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description The Digital Experience Monitoring Engineer/Administrator role is to operate and performance-tune the digital experience monitoring platform based on Nexthink across the organization to ensure high levels of digital experience, asset management and security. This individual also participates in the planning and implementation of policies and procedures to ensure monitoring efficiency, and maintenance that is consistent with company goals, industry best practices, and regulatory requirements A Certified Nexthink consultant or competent professional with around 6 years of IT experience including 4+ years of extensive experience in Monitoring Tools & PowerShell scripting along with ITIL process like Incident Management, Problem Management and Change Management. Accountable for on-going Nexthink operations for the customer service monitoring, investigations, and remediation plans preparation/execution. Perform Trend analysis of workplace related business problems, identify top few incidents and work with respective teams/individual to minimize the incidents. Detect and indicate the possible root cause of proactive incidents that the monitoring tool flags. Accountable for maintenance of Customer Nexthink infrastructure, release management, capacity management etc. Manage and operate Nexthink tool daily which includes Nexthink analytics, proactive monitoring, create investigations, campaigns, surveys, Dashboards, reports, engage the end-user to help fixing the problem proactively, troubleshoot and perform the Root cause analysis, make sure the defined KPIs are met, automate wherever possible.Maintain Nexthink healthy operations in terms of product upgrades and healthy consoles Provide actionable insights to customers and automation opportunities. Develop metrics, dashboard/scorecard/reports for insights and data visualization overseeing Nexthink service production plan, based on Change & Maintenance Calendars (CMC), forecasts and historical data. Work on taking corrective actions based on the Customer satisfaction surveys. Work on the service improvement programs. Identify area of automation for issues being reported and able to develop customized scripts based on PowerShell/ other scripting language to automate manual tasks Develop Remote Actions based on Windows PowerShell and advanced Nexthink Scores based on XML Provide new insights to integrate Platform with existing solutions and internal processes; work against a set of Service Levels (SLs) Implement and maintain Nexthink tool interface integration for e.g., ServiceNow, chatbot. Effort estimation/reviews on need basis for new projects, Training of new team members and Able to work on Knowledge acquisition and updates to related documents. Train and support other services in the functionalities of the platform (Nexthink) Engage with platform partners to enhance tool functionalities &/or to address issues with the tool. Analysis customer needs, goals, strategic plans, and constraint to advice the best possible use of Platform (Nexthink). Maintains and protects confidentiality about all aspects of Customers. Adheres to Code of Conduct and Mission and Value statements. Maintenance of role and access management of the platform (Nexthink) Responsible for installation and configuration of Nexthink on Modern Workplace clients Understand how various components works in end user environment – Antivirus, malware protection, desktop deployment, software distribution, client server applications, network environment etc., Should have hands on experience in troubleshooting windows 7/windows 10 clients for issues and understand the architecture of Windows clients. Exp - 3-5 years, Band - B2, Location - Bangalore, CBR - 110K ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: UxM - NexThink. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description: Supports organization staff by establishing and interviewing program; counselling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes. Prepares employees for assignments by establishing and conducting orientation and training programs. Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions. Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counselling employees and supervisors. Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs. Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings.

Job Description: We are looking for a skilled HR manager to oversee all aspects of Human Resources practices and processes. You will support business needs and ensure the proper implementation of company strategy and objectives. The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services. Responsibilities: Enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Maintains the work structure by updating job requirements and job descriptions for all positions. Supports organization staff by establishing and interviewing program; counselling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes. Prepares employees for assignments by establishing and conducting orientation and training programs. Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions. Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counselling employees and supervisors. Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs. Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings.

The job location is Dubai. If you are willing to work in Dubai, please apply. Must be excellent in Creativity in 3D design for various events. Must have portfolio of 3D designs using Flowers. Must be Graduate in Architect, Interior Designing or similar discipline Job Purpose: Develop innovative 3D designs for events such as but not limited to the wedding and hotel lobby. Create and develop designs and placement of flowers in line with the requirements set out. Primary duties and responsibilities: The ideal candidate will collaborate with various departments and clients to understand requirements for event designs, conduct site surveys and measurements, translate concepts into 3D models and photorealistic renderings, ensure designs meet budget and client satisfaction, and explore new technologies to improve visualization quality and efficiency. Collaborate with Marketing, Photographers, Event teams, Florists, and other necessary departments to understand the requirements for flowers and designs for relevant events. Communicate directly with clients when necessary to comprehend their ideas, designs, and visions for their events. Conduct surveys, analysis, and measurements of event sites for detailed drawings. Contribute to project brainstorms. Translate concepts and sketches into detailed 3D modeling packages, photorealistic 3D rendering, and graphical representation of events designs such as weddings and lobby set-ups. Ensure that the 3D designs are completed within the specified timeframes, budget constraints, and to the satisfaction of clients. Perform 2D image compositing, finishing, and retouching on 3D renderings. Explore new technologies to enhance services, improve visualization quality, and increase efficiency. This includes new rendering engines, pipelines, assets, and trends such as virtual reality. Perform other duties as and when needed. Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,200,000.00 per year Application Question(s): Are you willing to work in Dubai? Experience: 3D Designing: 5 years (Required)

Customer Interaction: Handling inbound or outbound calls from customers, providing support, resolving issues, or delivering information. Problem Resolution: Assisting customers by troubleshooting issues, answering queries, and resolving complaints, all while maintaining a professional tone. Product Knowledge: Having in-depth knowledge of the company’s products, services, and policies to provide accurate information and help customers effectively. Data Entry & Documentation: Updating customer information and logging calls or interactions in the system, making sure all details are recorded for follow-up or future reference. Sales or Up-selling (if applicable): In some voice process roles, there may be an expectation to cross-sell or upsell products/services during calls, depending on the company’s needs. Performance Metrics: Meeting targets related to call resolution time, customer satisfaction scores, and other KPIs (Key Performance Indicators). Skills Required: Communication Skills: Clear, concise communication with a focus on active listening and understanding the customer’s needs. Problem-Solving: The ability to think on your feet and resolve issues efficiently. Patience and Empathy: Remaining calm under pressure, especially when dealing with frustrated customers. Multitasking: Managing calls while using a computer to update records or check information. Types of Voice Processes: Inbound Process: Dealing with incoming calls from customers for inquiries, support, or troubleshooting. Outbound Process: Making calls to customers for surveys, sales, promotions, or service follow-ups. Job Types: Full-time, Part-time, Volunteer Pay: Up to ₹22,000.00 per month Benefits: Health insurance Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Quarterly bonus Yearly bonus Work Location: In person Speak with the employer +91 8939854597

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions ͏ Dos 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ͏ Deilver No. Performance Parameter Measure 1. Analyses data sets and provide relevant information to the client No. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

EPTRON SOLUTIONS PVT LTD, is a growing technology-driven organization specializing in innovative product design and development. We cater to various sectors including electronics, industrial automation, Solar, and manufacturing. We are currently looking for a passionate and motivated Site Supervisor/Surveyor experienced in Telecom Sector. Position Summary: We are seeking a detail-oriented and knowledgeable Solar Site Supervisor/Surveyor to join our team. The Solar Site Supervisor/Surveyor will be responsible for assessing potential solar installation on Telecom tower sites, gathering critical data, and ensuring the feasibility and efficiency of solar energy systems. The ideal candidate will have a strong understanding of solar technologies, excellent analytical skills, and the ability to work independently and as part of a team. Key Responsibilities: Conduct on-site assessments and surveys of potential solar installation locations. Analyze and evaluate site conditions, including topography, shading, and structural integrity. Measure and record site data, including land dimensions, orientation, and potential obstructions. Capture detailed site survey through photographs and video using time stamp and compass and send data to our internal team Collaborate with engineers and project managers to design efficient solar systems based on on-site data. Ensure compliance with local regulations, codes, and safety standards. Identify and troubleshoot potential issues related to site suitability for solar installations. Communicate findings and recommendations to clients and internal teams effectively. You must have a valid driving license and willingness to travel to different site locations and must have a bike. Required Experience: Minimum of 1 year of experience in site surveying, preferably in the solar energy or construction industry. Demonstrated experience in conducting site assessments and generating detailed reports. Qualifications: Bachelor’s degree in Engineering, or a related field (preferred but not always required). Proven experience in site surveying, preferably in the solar or construction industry. Strong knowledge of solar energy systems, including photovoltaic (PV) technology. Proficiency in using surveying tools and software. Excellent analytical and problem-solving skills. Ability to read and interpret technical drawings and schematics. Strong attention to detail and accuracy in data collection and reporting. Good communication skills and the ability to work well with clients and team members. Valid driver’s license and willingness to travel to various site locations. Preferred Skills: Certification in solar PV installation or related field. Experience with GIS (Geographic Information Systems) Familiarity with using latitude longitude for identifying sites. Physical Requirements: Ability to perform physical tasks associated with site surveys, travelling and working in various weather conditions. Capability to carry and use surveying equipment. What We Offer: Opportunities for professional development and growth. A dynamic and supportive work environment. Performance bonus Commission Job Types: Full-time, Permanent, Contractual / Temporary Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

[14/06, 3:46 pm] Sairamkrishnan: Market Research Analyst Internship To-Let Globe is hiring for Market Research Analyst Intern! Responsibilities of the Intern: ● Collect data on consumers, competitors, and the marketplace and consolidate information into actionable items, reports, and presentations. ● Understand business objectives and design surveys to discover prospective customers’ preferences. ● Compile and analyze statistical data using modern and traditional methods to collect it. ● Perform valid and reliable market research SWOT analysis. ● Interpret data, formulate reports, and make recommendations. ● Use online market research and catalog findings in databases. ● Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales, and methods of operation. ● Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct. ● Remain fully informed on market trends, and other parties' research and implement best practices. Requirements: ● Proven Market Research Analysis skills. ● Strong communication and presentation skills. ● Excellent knowledge of databases and MS Office. ● Strong analytical and critical thinking. ● Bachelor, degree in Statistics, Marketing, or a related field. Duration: 93 days + 6 days training [14/06, 3:46 pm] Sairamkrishnan: Location: Work from home Working Days: 6 days a week from Monday - Friday Working hours: 3 flexible working hours (within 24 hours) Stipend: UNPAID Benefits: Certificate of Completion, Letter of Appreciation, and a Progress Report. Show more Show less

Location: Gujarat/ Chennai / Bengaluru / Hyderabad / Coimbatore / Hospet or Ballari or Raichur Designation: Engineer – Sales / Sr – Sales Engineer/MAnager (Automation) Relevant Experience: 3 yrs to 5 Yrs Key Responsibilities: • Lead generation and engagement with potential customers • Driving business growth and revenue for the organisation • Use digital marketing techniques to bolster presence of the organisation in the market • Studying RFQs and understanding project scope and requirements • Collaborating with the solution design team to propose AMR-based systems • Preparing technical and commercial proposals • Conducting site surveys, layout reviews, and feasibility studies • Delivering product presentations and live demos to clients • Building and maintaining strong customer relationships • Coordinating internally for solution development, pricing, and timelines • Supporting post-demo feedback, tech clarifications, and deal closure • Staying up-to-date with market trends and competitor offerings Requirements: • 3–5 years of experience in the automation industry • Exposure to PLC systems, servo drives, sensors, or industrial communication protocols • Knowledge of AMR/AGV systems is a strong advantage • Worked with revenue targets and ability to achieve/surpass the targets • Willingness to travel • Familiarity with basic electrical & mechanical systems used in factory automation • Ability to read and interpret engineering drawings and layouts • Proficient in MS Office; exposure to tools like AutoCAD/SolidWorks is a plus Soft Skills: • Excellent communication, presentation, and interpersonal skills • Strong analytical and problem-solving abilities Show more Show less

The Role The UX Architect is a strategic leader who champions user-centered design (UCD) principles across the entire product development lifecycle. You will leverage your deep understanding of user experience (UX) best practices to design complex information architectures, conduct comprehensive user research, and guide the UX vision for a team of designers. We are hiring for this role in Pune and Noida location. Key Responsibilities Lead the development and implementation of the overall UX strategy for digital products Conduct in-depth user research (including user interviews, surveys, and usability testing) to understand user needs and behaviors Develop detailed user personas, user journeys, and customer journey maps to inform design decisions Design robust information architecture (IA) to ensure a logical, findable, and accessible user experience Create high-fidelity wireframes, prototypes, and style guides to communicate design intent Collaborate with UI/visual designers, product managers, and engineers to ensure a seamless user experience, technical feasibility, and implementation of design across all touchpoints Work closely with graphic designers to produce high-fidelity designs and visual assets Mentor UX designers and foster a culture of user-centric design across the organization Evangelize the value of UX research and design within the organization Advocate for accessibility best practices and conduct accessibility audits and testing Effectively communicate the value of UX and its impact on business outcomes Stay up to date on the latest UX trends, technologies, and best practices Required Skills, Experience And Qualifications BE/BTech or MS degree in Computer Science from a reputed university 12+ years of experience in UX design with a proven track record of success Extensive experiences of designing and developing diverse range of complex UX projects Extensive knowledge of UCD principles and methodologies Expertise in user research methods and data analysis Strong information architecture (IA) and interaction design skills Proficiency in UX design tools (e.g., Figma, Sketch, Adobe XD) Excellent communication, collaboration, and leadership skills Ability to translate complex user research findings into actionable insights for design Experience working in an agile development environment Experience with accessibility best practices Knowledge of front-end development principles is a plus About Us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe, Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. Show more Show less

Position Summary: We are seeking a mission-driven Civil Engineer to lead and support the design, reconstruction, and strengthening of infrastructure in disaster-affected areas. The construction also needs to ensure a reduction of risk from future disasters. The engineer will be required to develop structural systems, processes and materials. This role involves working in challenging environments, often with limited resources, to restore essential services and construct resilient housing and infrastructure that reduce vulnerability to future disasters. Key Responsibilities: · Conduct on-site assessments, including rapid visual surveys of damaged infrastructure and housing. · Design and oversee implementation of rebuilding projects in compliance with local and international standards for resilient construction. · Plan, design, manage and execute civil engineering projects aimed at mitigating future disaster risks, such as retrofit works, flood barriers, improved drainage systems, slope stabilization structures, cyclone shelters, and earthquake-resistant buildings. · Develop quantity and cost estimates of works. · Supervise soil tests, and other structural tests of planned project areas · Evaluate and integrate nature-based solutions (e.g., green buffers, bioswales, reforestation, mangrove restoration) into infrastructure planning and site design, ensuring environmental and social co-benefits. · Evaluate suitable construction materials based on resistant technologies prevalent hazards, climatic conditions, local skills and traditions · Lead site selection and technical design of infrastructure using hazard mapping, soil studies, and environmental impact assessments. · Work respectfully and effectively with vulnerable, low-income communities to co-develop solutions that are socially inclusive, culturally appropriate, and responsive to local needs and capacities. · Collaborate with community stakeholders, local governments, and partner organizations to align infrastructure plans with social and environmental needs. · Provide technical oversight during construction and rehabilitation to ensure disaster-resilient standards are met. · Incorporate sustainability, cost-effectiveness, and climate-adaptive design in all infrastructure development. · Support and conduct capacity-building of local engineers, construction artisans, builders, and community groups. · Monitor and report on progress, quality, safety, and resilience standards Qualifications Bachelor's degree in Civil Engineering with 5-6 years of experience in humanitarian sector .knowledge of all relevant tools would be preferred. Show more Show less

Responsibilities Technical performance of the assigned vessels, including all aspects of operations, routine maintenance, and repair. Assists in the development of the Company’s policy on all technical matters. Following up of all new developments related to international rules and regulations, industry requirements, environmental issues and all technological innovations related to shipping and spreading this information to shore staff and shipboard personnel as appropriate, for familiarization and compliance purposes. Providing the best possible technical advice to the Company’s management whenever necessary. Being constantly aware of the condition and performance of the vessels, their maintenance status and required repairs, ensuring their good condition and their operation within their technical capabilities. Initiating investigation and/or corrective/preventive actions in cases where the performance of any of the vessels is outside acceptable limits. Providing technical operating budgets, for Management approval, and controlling costs and expenditures within these budgets. Preparing and controlling budgets for the yearly “maintenance cost” of the managed fleet. Maintenance costs include costs of spare parts, maintenance /repairs of vessels hull machinery and equipment by sub-contractors, survey fees, etc. Approving technical invoices and disbursement accounts. Monitoring the overall maintenance of vessels and applying procedures and plans in order to improve effectiveness and reduce maintenance costs. Monitoring the energy performance programs and reports the progress to technical manager. Closely monitor vessels OPEX and endeavour to operate vessels within the assigned budget. Report any variations to Technical Manager. Implementing repairs effectively and efficiently to the owners’ favour. The continuous evaluation and prioritization of the technical support requirements of vessels. Providing technical guidance on fuel and lubricant issues. Developing trouble-shooting methodology and procedures. Issuing of Technical bulletins and instructions to the Company’s vessels. Organizing and monitoring the vessels’ third-party Inspections. Monitoring fleet operations as well as special projects and investigations for the enhancement of vessels and equipment operation. Monitoring results of the internal and external audit reports and office reports e.g., safety statistics and trend analysis. Monitoring reports from vessels e.g., Safety Committee meeting minutes, reports from PSC, commercial surveys and inspections and briefs/ coordinates with the personnel involved for further actions. Providing independent verification of newly constructed and second-hand vessel’s readiness for acceptance/delivery and determining if the vessel is operating satisfactorily during the guarantee period. Complying with the SMS procedures and requirements and demonstrating his commitment to the continual improvement of SMS performance. Demonstrating his commitment to safety and environmental excellence, by his behaviour. The promotion of the Company Policies and culture ashore and onboard. Ensuring that the requirements stipulated in the MS are properly implemented and maintained by his department. Ensuring that the working conditions in the office and onboard are safe and hygienic. Advising the DPA on any technical matter related to the SMS. Advising the DPA on matters that deviate from the SMS procedures. Monitoring performance of SMS Objectives and Targets and reports to DPA any deviations. Participating in the handling of emergency incidents onboard, evaluating the conditions and organizing courses of action under a proper risk management. To Perform internal office and vessels inspection/audit periodically. Member of the Emergency Response Team. Participating in the Shore Safety/Management Review Committee meeting and ensuring that any subsequent actions are carried out as soon as is practicable thereafter. Advising DPA on defects related to HSQE and provides feedback in order to avoid recurrence. Closely keep all stakeholders advised on any issues which could affect vessels commercial trading and operations. Qualifications Marine Engineer with atleast 10-15 years Sailing experience at management level (CE / 2E). Minimum 2 years’ experience as Technical Superintendent Administration skills. Good experience in technical management of ships. Good knowledge of the English language. Adequate PC knowledge Show more Show less

Description We're searching for a highly motivated Electrical Designer to join our expanding team in India! Meet Studio LLP is exclusively partnering with a US-based firm, which means you'll be working directly with them, for them, as an integral part of their team while staying right here locally . The Electrical Engineer will be responsible for delivering quality electrical system design for commercial, healthcare, and higher education. Apply below or message me directly! Link:https://meetstudiollp.com/electrical-designer Responsibilities: Design & Documentation: Field surveys, concept to construction documents, code/material research, specifications. Daily work in Revit, BIM 360, AutoCAD, SKM, and AGI32 for lighting. Project Coordination: Team/consultant coordination, RFI/shop drawing review, site visits, meeting attendance, project file management. Client & Business Development: Client engagement, relationship building, proposal support, professional representation. Qualifications: Bachelor's Degree in Electrical Engineering. 3-5 years experience in electrical design for multi-disciplinary building projects and technical project coordination. Proficient in AutoCAD and Revit for creating construction documents. Strong knowledge of applicable codes and standards. Experience with Education, Commercial, Government, and Hospitality projects preferred. Able to work independently with guidance from senior staff. Strong planning, organization, and communication skills Willingness to work few hours at evening hours to communicate with our team partners in the US This is full time, on-site position, candidates must be able to commute to an office. Working Hours: We operate Monday to Friday, 9 AM to 5 PM. Recognizing the importance of our international partnerships, there will be a need for late-evening engagement, usually between 30 minutes and one hour, and occasionally up to two hours, to facilitate collaboration across different time zones. Your commitment to these discussions is highly valued. Salary: We're proud to offer a highly competitive compensation package that surpasses industry averages, with annual salaries from ₹6,00,000* to ₹20,00,000* INR, commensurate with experience. This includes a robust profit sharing (in the form of bonus) for all employees, generous paid time off, and a semi-annual performance review process designed to foster your professional development and acknowledge your valuable contributions. Show more Show less

General information Country India State Telangana City Hyderabad Job ID 44973 Department Development Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements The Business Analyst (BA) will play a crucial role in making data-driven decisions by analyzing business operations and processes to identify areas for improvement and efficiency. The BA will gather, analyze, and document requirements, working closely with stakeholders and technical teams to bridge the gap between business needs and solutions. This role will support the Cloud Tools & Services team at Infor, specifically focusing on the Martian Cloud suite of tools (Tharsis and Phobos), Regency (an API for AWS Account provisioning and management), and Monocle (our observability platform). Essential Duties : Requirement Elicitation and Documentation: Gather and document detailed business requirements through interviews, workshops, and surveys. Analyze and model current business processes to identify inefficiencies and propose improvements. Data Analysis and Reporting: Perform data analysis to support decision-making and develop dashboards to monitor key performance indicators (KPIs). Solution Design and Validation: Collaborate with technical teams to design and validate solutions that meet business needs and conduct user acceptance testing (UAT). Stakeholder Management: Act as a liaison between business stakeholders and technical teams to ensure clear communication and alignment. Project Support: Assist in project planning, execution, and monitoring, providing support during implementation and troubleshooting. Tool and Platform Expertise: Develop expertise in the Martian Cloud suite of tools (Tharsis and Phobos), Regency, and Monocle, and support stakeholders in their use. Basic Qualifications : Bachelor’s degree in Business Administration, Information Technology, or a related field. 2 – 4 years of experience as Business analyst Proven experience as a Business Analyst or in a similar role. Strong analytical skills with the ability to interpret complex data and provide actionable insights. Proficiency in data analysis tools and techniques. Excellent communication and interpersonal skills. Ability to document and communicate requirements clearly and concisely. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Preferred Qualifications : Experience with cloud technologies, particularly AWS. Familiarity with the Continuous Integration and Continuous Deployment tools, Infrastructure as Code, and Observability tools (Logs, Metrics, and Traces). Proficiency in project management methodologies. Knowledge of API management and observability platforms. Experience in conducting user acceptance testing (UAT). Ability to adapt to changing priorities and manage multiple tasks simultaneously. Certification in Business Analysis (e.g., CBAP, CCBA) or related fields. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

About Us Bain & Company is one of the top management consulting firms in the world. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center in Gurugram, now renamed as Bain Capability Network (BCN). The BCN plays a critical role in supporting Bain's case teams and initiatives globally to help with analytics and research across all industries for corporate cases, client development, private equity diligence or Bain intellectual property. In 2018, the BCC evolved to the BCN (Bain Capability Network) to reflect our growing global presence. WHO WILL YOU WORK WITH? Within BCN’s Private Equity Group Centre of Excellence (BCN PEG CoE), this position is for a Project Leader (PL) focused on serving due diligences in the Financial Services (FS) sector. The BCN PEG CoE works on live due diligences and IP/CD with Bain case teams across the globe. The work spans a breadth of analyses including market sizing, competitive intelligence, target screening, workforce analytics, consumer surveys, digital analytics, and disruption assessments. The role of a BCN PEG FS PL will be to serve cases across FS sub-sectors such as Wealth and Asset Management, Insurance, Banking, FinTech, and Payments. The BCN PEG FS teams will be primarily focused on collaborating with practice/ case teams on the development and deployment of industry specific analytical products and topic expertise to answer strategic questions of Bain’s private equity clients investing in the FS sector. A PL is responsible for building strong client relationships through high quality delivery of projects, while providing day-to-day coaching and mentoring to team members. The PL collaborates with the team to define strategic direction, develop structured work plans, formulate problem-solving approaches, generate hypotheses, and effectively utilize the research toolkit. In addition to core project responsibilities, the PL actively contributes to office-wide initiatives such as recruiting, training, and business strategy. The CoE is witnessing huge demand from the Bain system, and as such, there are immense opportunities for a PL to grow within the BCN PEG CoE. What You’ll Do We are looking for a candidate who is a self-starter, result oriented, with hands on FS consulting or research experience. Any exposure to data analytics as a part of delivering strategy engagements will be an added advantage. The role would require the candidate to hit the ground running in a fast growth environment and demands a willingness and ability to take initiative and learn independently Engage with case team/ Practice leadership on ongoing cases/ CD/ IP/existing products; and ideate in developing deliver case work/ develop new products/IP Build a strong understanding of FS IPs and concepts within the team Help ideate and share commercial ideas for development and deployment of IP products for various case teams Help case teams in supporting active cases/proposals with domain specific insights Take responsibility for assigning work streams; monitor and balance workload Ensure timely, high quality, zero-defect research, analysis and output produced by the analysts Provide direct, day-to-day management to a group of 3-4 people Lead a group of Associates, Senior & Junior Analysts to execute cases with limited guidance from the Team Manager Ensure timely, high-quality delivery to clients through effective team management; create hypothesis; define deliverables and envisage outputs; draw the structure and plan; prioritize and set daily timelines; review the team’s output, provide feedback and ensure quality control o Identify and proactively engage on critical issues on projects and with clients; proactively resolve problems, remove roadblocks, escalate issues as needed Be proficient at identifying and using the relevant analytical tools and ensure zero-defect in all work streams and ensure quality work delivery o Wherever needed, leverage advanced tools (Tableau, Alteryx, Python, R, SPSS) to improve team efficiency Own and maintain client relationships o Understand client needs and situations and adapt to case expectations. Show ability to resolve complex issues across work streams. Communicate data, knowledge, and clearly explain insights and implications for the client to the entire team. Generate and screen realistic answers based on sound reality checks and recommend actionable solutions. Effectively manage client and team meetings and deliver clear and professional presentations to the team, team leaders and managers/partners across the Bain system. Exert strong positive influence over developing and retaining top talent Create professional development plans, provide coaching/training, recognize accomplishments of direct reports Provide day-to-day coaching on work-planning, problem solving, hypothesis generation and research toolkit Build a connect with team members through a trust-based relationship at all levels. Act as a role model and brand ambassador of Bain culture o Constructively engage in mutual feedback process with supervisor and direct reportees; provide concrete, regular, and actionable feedback Deliver performance reviews, recommend ratings About You Relevant undergraduate degree (B. Com / BBA / BBE / B.A. Economics / B.A. Statistics / B. Tech) + preferably MBA from a top-tier Institute/University Minimum 5 years of relevant experience in FS consulting or private equity (experience in providing internal/external strategic consulting to FS clients, with exposure to FS topics) Ability to analyze the FS domain through a Private Equity lens, with a focus on investment theses, value creation levers, and market dynamics, beyond purely operational considerations is an added advantage Strong academic credentials, analytical ability and leadership skills Excellent analytical, Microsoft Excel, PowerPoint and strong communication and team skills Experienced at managing teams, and adept at multi-tasking. A strong team player and demonstrated ability to motivate team members Ability to deal with ambiguity, and develop approaches to tackle diligence questions Excellent communication skills, ability to drive senior client/stakeholder level discussions Maturity to lead by example, willingness to get into detail as required while also balancing delegation effectively Hands-on experience with tools such as Alteryx and Tableau, as well as languages such as R/Python is a plus What Makes Us a Great Place To Work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents. Show more Show less

About Us Bain & Company is one of the top management consulting firms in the world. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center in Gurugram, now renamed as Bain Capability Network (BCN). The BCN plays a critical role in supporting Bain's case teams and initiatives globally to help with analytics and research across all industries for corporate cases, client development, private equity diligence or Bain intellectual property. In 2018, the BCC evolved to the BCN (Bain Capability Network) to reflect our growing global presence. WHO WILL YOU WORK WITH? This position is for a Healthcare Project Leader (PL) to lead a team of analysts within the ‘Private Equity Center of Excellence’. BCN’s Private Equity CoE works on live due diligences and IP/CD with Bain case teams across the globe. The work spans a breadth of analysis including target screening, market sizing, market & competitive intelligence, consumer surveys, workforce analytics, digital analytics, and disruption assessments. this position is to lead a case team focused on the Healthcare (HC) industry. The role of the HC PL will be to serve on cases across Healthcare domains such as Pharmaceuticals, MedTech, Providers, Payers, Global Health and Digital Health. The PEG HC teams will be primarily focused on collaborating with practice/ case teams on the development and deployment of industry-specific analytical products and topic expertise to answer strategic questions of Bain’s HC clients. A Project Lead (PL) is responsible for building strong client relationships through high quality delivery of projects, while providing day to day coaching and mentoring to team members. The Project Lead works with his team to build direction and work-plan, approach to problem solving, hypothesis generation and leveraging the research toolkit. The PL is also participating in office initiatives such as recruiting, training, business strategy. The CoE is witnessing huge demand from the Bain System, and as such, there are immense opportunities for a PL to grow within the BCN PE CoE. What You’ll Do We are looking for a candidate who is a self-starter, result oriented, with hands on consulting/research experience, having exposure to two or more core Healthcare domain areas. Any exposure to data analytics as a part of delivering strategy engagements will be an added advantage. The role would require candidate to hit the ground running in a fast growth environment. The role would require a willingness and ability to take initiative and learn independently Engage with case team/ Practice leadership on ongoing cases/ CD/ IP/existing products; and ideate in developing deliver case work/ develop new products/IP for Healthcare clients Build a strong understanding of Pharma/HC IPs and concepts within the team Help ideate and share commercial ideas for development and deployment of IP Products for various Healthcare case teams Help case teams in supporting active cases/proposals with domain specific insights Take responsibility for assigning work streams; monitor and balance workload Ensure timely, high quality, zero-defect research, analysis and output produced by the analysts Provide direct, day-to-day management to a group of 3-4 people Ability to lead a group of Associates, Senior & Junior Analysts to execute cases with limited guidance from the Team Manager Ensures timely, high quality delivery to clients through effective team management; creating hypothesis; defining deliverables and envisaged outputs; drawing the structure and plan; prioritizing and setting daily timelines; reviewing the team’s output, providing feedback and ensuring quality control Identifies and proactively engages on critical issues on projects and with clients; Proactively resolve problems, remove roadblocks, escalate issues as needed Is proficient at identifying and using the relevant analytical tools and ensure zero-defect in all work streams and ensures quality work delivery Wherever needed, leverages advanced tools (Tableau, Alteryx, Python, R, SPSS) to improve team efficiency Own and maintain client relationships Understand client needs and situations and adapt to case expectations. Show ability to resolve complex issues across work streams. Communicate data, knowledge, and clearly explain insights and implications for the client to the entire team. Generate and screen realistic answers based on sound reality checks and recommend actionable solutions. Effectively manages client and team meetings and deliver clear and professional presentations to the team, team leaders and managers/partners across the Bain system. Exerts strong positive influence over developing and retaining top talent Develop professional development plans, provide coaching/training, recognize accomplishments of direct reports Provides day-to-day coaching on work-planning, problem solving, hypothesis generation and research toolkit Ability to build connect with the team members through a trust-based relationship at all levels is a must. Acts as a role model and brand ambassador of the Bain culture Constructively engages in mutual feedback process with supervisor and direct reportees; provides concrete, regular and actionable feedback Deliver performance reviews, recommends ratings About You B.Pharm/BDS/BE (BioTech or other disciplines)/ BS (Sciences)/ + MBA from a top-tier Institute/University Minimum of 5 years of relevant experience in a professional services context Strong academic credentials, analytical ability and leadership skills Experience in providing internal/external strategic consulting to HC clients, with exposure to HC topics Should possess excellent analytical, Microsoft Excel, PowerPoint and strong communication and team skills Experienced at managing teams, and adept at multi-tasking. A strong team player and demonstrated ability to motivate team members Ability to deal with ambiguity, and develop approaches to tackle diligence questions Excellent communication skills, can drive senior client/stakeholder level discussions Maturity to lead by example, willingness to get into detail as required while also balancing delegation effectively Hands-on experience with tools such as Alteryx and Tableau, as well as languages such as R/Python is a plus What Makes Us a Great Place To Work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents. Show more Show less

About the Role: Join Unreconciled as an HR Associate and play a pivotal role in scaling our team from 30 to 100 employees over the next two years. This position combines talent acquisition with employee engagement, helping build a world-class finance team across our Ahmedabad and Kochi offices. Key Responsibilities:  Talent Acquisition (40%) Manage end-to-end recruitment for finance positions (Associates, Controllers, Project Coordinators) Source candidates through job portals, LinkedIn, and campus partnerships Conduct initial screenings and coordinate technical assessments Maintain pipeline of ~2 hires per month across both offices Partner with hiring managers to understand role requirements Employee Engagement & Culture (25%) Design and implement employee engagement initiatives across both offices Organize team building activities that reinforce Unreconciled's collaborative culture Conduct regular pulse surveys and implement feedback Champion our UK-inspired work culture and flat hierarchy Coordinate celebrations, recognition programs, and wellness initiatives Performance Management (20%) Support implementation of performance review cycles Track KPIs and assist managers with performance conversations Maintain performance documentation in RazorPay HRMS Identify training needs and coordinate skill development programs Support career progression planning for high performers Policy & Compliance (15%) Develop and update HR policies aligned with Unreconciled's culture Ensure consistent policy implementation across both offices Coordinate with external firm for labor law compliance Manage employee documentation and records Handle employee queries on policies and benefits Required Skills & Experience:Essential: 1-2 years of HR experience, preferably in finance, accounting, or tech companies MBA in HR or equivalent qualification Full-cycle recruitment experience Proficiency in HRMS systems (RazorPay experience a plus) Strong interpersonal and communication skills Ability to maintain confidentiality Preferred: Experience in fast-growing startups Knowledge of finance/accounting roles and requirements Employee engagement program design experience Basic understanding of Indian labor laws Who You Are: Quick Learner: Rapidly understands finance roles and team dynamics Excellent Decision Maker: Makes sound judgments in recruitment and employee matters People-Oriented: Genuinely enjoys helping employees succeed Organized: Manages multiple recruitment processes simultaneously Culture Champion: Embodies and promotes Unreconciled's values What Makes This Role Unique: Build the team that's revolutionizing fractional finance services Work directly with leadership to shape company culture Experience rapid growth - be part of scaling from 30 to 100 employees Learn from our structured 5-person finance framework Exposure to global business practices and UK work culture Work Environment: Hours: 12:30 PM - 10:00 PM IST Location: Ahmedabad office (coordinates with Kochi office) Travel: Kochi office visits 2 times per year Reporting: Direct reporting to Dharan Desai Career Path: Clear progression to HR Manager role Company Perks: UK Work Culture : Be part of a collaborative environment inspired by the best of UK work culture. 12 Fixed Holidays Per Year : Enjoy a generous holiday package. 18 Casual Leaves Per Year : Take time off for personal matters when needed. 14 Work from Home Days Per Year : Flexibility to work from home. Best in Class Infrastructure : Work in a top-tier office with excellent facilities. Dinner Is On Us : We treat the team to a meal! Benefits Competitive salary based on experience. Professional development opportunities, including certifications. A dynamic, supportive team environment. Show more Show less

We are seeking a proactive and detail-oriented market research intern to conduct on-field surveys across Pune. The primary objective is to identify key builders, construction sites, and decision-makers involved in the procurement of U-PVC windows. This data will enable us to pinpoint high-potential areas and target customers, optimizing our sales and marketing strategies. Selected Intern's Day-to-day Responsibilities Include Field surveys: Visit ongoing and upcoming construction sites, residential projects, and commercial developments to gather information Data collection: Record essential details, including: Project name Builder/developer name Site address Purchase manager/procurement head contact Decision maker’s contact information Current Window supplier (if available) Project timeline and scale Lead generation: Identify potential leads for U-PVC window installations and document them for follow-up Reporting: Compile daily reports summarizing findings Market analysis: Provide insights into competitor activities and market trends observed during field visits About Company: WinSquare was established in 2009 with a belief that every space could be better enhanced through creative designs and solutions. This belief was backed up with knowledge, expertise, and the state-of-the-art facility using European special-purpose machines. Over the years, we have delivered a wide range of solutions for residential, commercial, government, hospitality, and institutional projects, thereby creating a huge family of satisfied customers. Show more Show less