Senior Executive- Retail Operations

JLL

0 years

0 Lacs

noida uttar pradesh india

Posted:2 days ago| Platform:

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Skills Required

coordination support pathfinder management maintenance security reports surveys metrics retention reporting marketing resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Senior Executive- Retail Operations
Overview: Senior Executive- Retail Operations is responsible for retail operations coordinations.Key Responsibilities:

Leasing Visit Coordination as and when required on site.
Fit-Out Updates, Any relevant information regarding fit-out processes and timelines & support to retailers during entire process.
Pathfinder Coordination, ensuring all retailers are registered under POS and any related coordination, along with collecting daily sales and send in timely basis.
Work closely with facilities management to ensure tenants’ operational needs are met, including maintenance, security, and cleanliness.
Prepare and maintain observation trackers, and coordinate with the estate team to ensure timely closure of all points.
Prepare tenant & visitors feedback reports, satisfaction surveys, and performance evaluations.
Track key tenant-related metrics, including occupancy rates, retention levels, and revenue contributions
Conduct daily meetings with retailers to address their concerns, record complaints in the register, and ensure timely closure with proper reporting, Act as a liaison between tenants and internal departments (e.g., leasing, operations, marketing, facilities management) to resolve issues efficiently.

Qualifications:
Bachelor's degree with relevant experience

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