Who are we, and What do we do?
From the humble idea of giving all regional languages a stage to successfully building India's No.1 social media platform, we've journeyed to turn ideas into reality. At ShareChat and Moj, our short video platform (https://sharechat.com/about), we have over 200 million users, 80 million creators, and over 2.5 billion shares every month. Valued at $5 billion, ours is a story of disrupting the digital narrative as we build Bharat’s content creation ecosystem.An open, honest culture and our values, such as first principles, speed, integrity, user-centricity, and ownership, drive our teams to innovate our products every day. We are on the path to establishing ShareChat as the world's largest AI-centered social media platform. We are thrilled to offer you the opportunity to solve complex problems at scale, learn with the best minds, pursue unstoppable growth, and, most importantly, make a far-reaching impact.Join us to revolutionize Bharat’s content creation ecosystem powered by AI & ML. Scaling ideas to reality is how we do our business!
What You’ll Do?
- Maintain the monthly sales opportunity pipeline and ensure CRM hygiene through timely updates, field completeness checks, and consistent record standards.
- Perform data cleanup, deduplication, and validation against SOPs; identify and correct discrepancies to improve accuracy and reliability of downstream analytics.
- Build recurring MIS: weekly/monthly pipeline reports and dashboards covering new adds, stage progression, conversion, slippage, and win/loss trends with clear executive-ready visualizations.
- Conduct lost reason analysis to quantify churn patterns, segment outcomes, and recommend process fixes or enablement actions for sales leadership.
- Set up process from scratch for CRM pipeline governance: define data standards, entry conventions, audit cadence, and reporting SLAs, in collaboration with sales and operations.
- Monitor SOP adherence and raise red flags on deviations, aging opportunities, stale stages, and incomplete critical fields to prevent pipeline inflation.
- Schedule and run periodic reviews with leadership; present insights, track actions, and document decisions to close gaps in data quality and pipeline progression.
- Partner with cross‑functional teams to refine KPIs, improve data capture at source, and implement iterative process improvements in the CRM.
- Support sales forecasting with trend analysis, scenario views, and variance commentary as inputs to planning cycles.
Who are you?
- Advanced Excel for analytics and reporting (PivotTables, lookups, filters, charting) with a strong bias to automation and standardized templates.
- Analytical thinking and data synthesis: ability to distill large datasets into clear findings, insights, and recommendations for decision‑makers.
- Methodical and process‑oriented: disciplined documentation, version control, and adherence to SOPs for repeatable, auditable outputs.
- Execution focus: ownership of deadlines, accuracy, and delivery cadence for recurring MIS and stakeholder presentations.
- Clear written and verbal communication for stakeholder updates, leadership briefings, and cross‑functional coordination.
Where will you be?
Gurugram
Why join ShareChat?
- We believe in creating economic opportunities for our content creators as a shared purpose. Join us to make a tangible impact for regional Indian audiences.
- Grab an opportunity to solve complex problems powered by our AI and ML recommendation system for over 325 million monthly active users, 80 million creators and key partners.
- Drive your career growth through our upskilling programs, accelerated by values like speed and ownership.
- You get a chance to work with top talent across the globe in a collaborative and learning culture.
