22 Staffing Management Jobs

Experienced Medical Doctor Recruiter with a background in medical college recruitment. Skilled in sourcing, screening, and hiring qualified MBBS and specialist doctors for academic and clinical roles. Must know Telugu Language. Perks and benefits Incentives based on targets.

Job ID: 199316 Required Travel :No Travel Managerial - No LocationIndia- Pune (Amdocs Site) In one sentence Manages and coordinates the diverse operation of the department/domain, ensuring that the daily operations are coordinated with vital resource and tools; Ensures that operational directives are carried out in full and to completion, and assures that the schedules, meetings and goals work in harmony towards customer happiness; Tracks and maintains the performance of vendors / external parties to uphold company interests. All you need is... Education Graduate Experience: Minimum 5 years Skills: 1. CommunicationStrong command of written and spoken communication.(Hindi ,Marathi, English) 2. KnowledgeProficient in computer skills, including Excel and PowerPoint. Responsibilities: 1. Email ResponseHandle and respond to security-related emails in a timely manner. 2. Work Plan TrackingTrack and update work plans to ensure all security tasks are completed as scheduled. 3. Budgeting and Invoicing HandlingManage budgeting and invoicing processes for security operations. 4. Vendor Payment Follow-upFollow up on payments with vendors to ensure timely transactions. 5. AMC CoordinationCoordinate Annual Maintenance Contracts (AMC) for security systems and equipment. 6. Report MaintenanceMaintain various types of security reports. 7. Fire Evacuation Drill CoordinationOrganize and coordinate fire evacuation drills to ensure preparedness. 8. Security Incident ResponseManage and respond to security incidents promptly and effectively. 9. Security TrainingConduct security training sessions for staff. 10. Physical Security AuditsPerform physical security audits to ensure compliance and safety. 11. ComplianceEnsure adherence to security policies and regulations. 12. Technology ManagementOversee the management of security technologies. 13. MonitoringContinuously monitor security systems and processes. What will your job look like You will handle the work activities of a department / domain and suggests and/or implements changes that will make the output more effective. Collaborate closely with internal partners and external vendors, and supervises execution of activities Supervise and monitor vendor / supplier performance to improve results and uptime, minimize costs, and maintain high levels of customer happiness. You will support managers / employees in their day-to-day coordination and management of business operational activities and/or issue resolution Coordinate communication between internal units and external vendors / suppliers. You will process, approve and follow up on invoices, rate charges, payments, and other financial operations-related issues You will supervise and updates the relevant systems and business operations policies. You will ensure compliance with company's standards and procedures. You will maintain a high level of service to internal / external customers and ensure superb communication between partners. Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com Why you will love this job: You will have responsibility to Manages and coordinates the diverse operation of the departments. You will supervise the work activities of a department/ Supervises and monitors vendor as per Amdocs guidelines. You will work with relevant partners supervise and update the relevant systems and business operations policies. We are giving the opportunity to work with the industry s most sophisticated testing technologies and help customers shift into the new testing realities of the digital world! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

JD: RMG- Staffing/ Demand Fulfilment Triage demand to determine quality and how it will be fulfilled (recruiting, internal, contracting, IJP, job rotation etc) Laser focus on clearing bench and fulfilling sold demand Stakeholder Management/ Customer Management Prioritize, manage, and communicate daily on demand status to ensure it is fulfilled in the shortest period of time Evaluate and present bench matches to Accounts and provide daily feedback Focus on prioritized aging demands fulfilment and to minimize potential revenue loss Excellent coordination skills, excellent communication skills and excellent in excel Ability to prepare reports, analysis of reports and knowledge on graphs.

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.2+ years of experience in content policy, fraud, anti-abuse operations, or other related areas Flexibility and availability for rotational shifts and week offs to cover hours of operations Passion for keeping platform users safe while protecting free speech Knowledge of social media and the technologies that support it Familiarity with internet policy and content moderation environments Strong written and spoken communications skills. Ability to work flexibly and to exercise good judgement in a high-pressure environment. Well-developed sense of urgency and follow through. What are we looking for? Bachelor's degree or equivalent Prior work experience in social media – Content review Basic knowledge about the computer and internet Must possess logical reasoning, troubleshooting skills and problem-solving skills Self-learner (willing to learn about the latest technologies) High attention to details Analytical and reporting skills Good research skills Good time management (including down time) and ability to meet tight deadlines Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Research and resolve all issues related to spam, account takeover, and terms of service violations Review web sites/ ad Creative/ video for content quality based on Content Guidelines Interpret and enforce content policies Thoroughly check ad content for quality and accuracy Understand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and procedures Able to manage internal escalations received for fraud and all other disputes Remain up to date on key workflow changes, operational guidelines, and policy updates Effectively identify problems and issues by performing relevant research using the appropriate tools Communicate effectively and concisely with the stakeholders Help members of the Supplier team to understand the team s vision, mission and strategy and helps them align their work to those Execute independently with an understanding of business and operations objectives of the client Knowledge of general data analysis tools and is capable of basic use of analysis tools to gather and review data Thought-leader and go-to person for trend analysis and efficiency gains by the Supplier team and cross-functional stakeholders Provide feedback and suggestions to management regarding necessary changes and updates; including but not limited to policies, technical issues Maintain and promote a positive attitude while meeting productivity, quality and other KPIs Act as subject matter expert, support, coach, mentor new joiners Monitor chat to respond to questions, escalations and spot behaviors work practices that need to be addressed in real-time Participate in bi-weekly calibration/policy discussion with the client Conduct error coaching sessions with reviewers on a weekly basis Collate error trends in the team and address systemic problems through a huddle when needed Ensure that analysts are aware of the performance tools and facilitate dispute process Support backlog reduction efforts if needed Qualification Any Graduation

A Project Resource Manager ensures projects have the necessary resources, including personnel and equipment to be successful. They work closely with project managers to identify resource needs, and allocate resources effectively.

The incumbent is responsible for overall project planning and scheduling, resource allocation, project accounting, and control while providing technical direction and ensuring compliance with quality standards.

India Staff Relations Senior Manager What you will do Let’s do this. Let’s change the world. In this vital role you will report to the Regional Staff Relations Lead. In this vital role you will partners closely with managers, Compliance, Legal and key collaborators in HR to protect Amgen values, investigate suspected violations of HR policy, and provide practical advice and direction on misconduct, counseling, terminations, and performance management. Key Responsibilities Include: Serve as primary escalation point for business leaders and HR partners on HR investigations in Amgen India. Independently conduct internal HR investigations, determine findings, and prepare all required documentation. Identify relevant investigation issues, potential evidence, and investigative actions. Plan, schedule and conduct effective interviews of complainants, subjects, and witnesses. Analyze information collected during investigation and reach timely and well-reasoned conclusions. Effectively assess witness credibility Create professional, well-drafted investigation records, including investigation plans and summaries. Report investigation findings to HR colleagues, legal partners, and business leaders in a clear, concise manner. Create and maintain relations with key partners. Develop and recommend solutions to managers on a variety of staff relations issues including managing poor performance, documenting, and implementing disciplinary action, and managing conflict. Participate as needed in corrective counseling and termination conversations with staff and managers. Maintain positive work environment by responding to staff members’ concerns, proactively addressing issues, and advising management team regarding standard processes. Maintain confidentiality and sensitivity to all issues and conduct investigations objectively. Maintain metrics of all investigations conducted; identify trends based on the data; and present on metrics and trends to partners and leaders. Document all cases and issues in tracking systems in a timely manner. Provide regular updates to site leadership and Staff Relations leadership. Maintain metrics of all investigations conducted in the region; identify trends based on the data; and present on metrics and trends to partners and leaders. Act as an expert on standard methodologies in the staff relations space, maintaining strong consistency and connectivity with the JAPAC Staff Relations team. Partner with local HR, Compliance, and Learning & Development to create and deliver training on key HR policies and on reporting suspected violations of policies. Support the evolution of employee relations capabilities across the Amgen India; act as an expert, trainer, and mentor on effective HR investigations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree and 2 years of Staff / Employee Relations or Workplace Investigation experience OR Master’s degree and 8 to 10 years of Staff / Employee Relations or Workplace Investigation experience OR Bachelor’s degree and 10 to 14 years of Staff / Employee Relations or Workplace Investigation experience OR Diploma and 14 to 18 years of Staff / Employee Relations or Workplace Investigation experience Preferred Qualifications: Functional Must-Have Skills Previous experience conducting HR investigations Demonstrated ability to learn and fairly apply company policy, internal HR procedures, investigation procedures, and regulatory guidelines within scope of duties In-depth knowledge of national and state laws governing employment and labor Ability to maintain and report on confidential information in an appropriate manner Ability to conduct research and present findings in an organized manner Functional Good-to-Have Skills Awareness of emerging HR compliance issues, internally and externally, and the implications to the company Soft skills Highly PreferredExcellent communicationwritten/oral/listening, with fluency (written and verbal) in English Ability to exercise independent judgment and establish and maintain working relationships with a variety of individuals and groups Ability to maneuver conflicting priorities and prioritize time Manage heavy workload and complete tasks in a timely manner, balancing high quality and efficiency Ability to manage difficult conversations and interactions Customer service/client orientation What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

1.Operations and Financial Management Generate profitable new business through prospecting and lead handling. Drive service fee revenue via up-selling and cross-selling. Manage branch performance through P&L management, ensuring profitability and economic value addition. Lead operations, ensuring service delivery meets client expectations across clients. Handle statutory compliance, payroll, and hiring operations 2. Sales and Client Relationship Management Conduct competitor analysis and evolve market segmentation strategies to achieve sales targets. Build and maintain strong relationships with CXO-level decision-makers. Drive revenue by retaining and renewing clients, maximizing margins. Oversee account management and lead acquisition for new business development. 3. Strategic Planning Formulate sales strategies, revenue maximization plans, and sales targets for the team. Provide input to top management on forecasting for net additions, revenue, and gross margins. Develop and implement market penetration strategies to gain a competitive edge 4.Team Leadership and Management Set up team members, including zonal heads, team leaders, and managers. Motivate and guide the team to achieve pre-set operational and sales targets. Ensure compliance, streamline payroll and recruitment processes, and manage branch collections. 5. Client Service Excellence Address client grievances promptly, ensuring high satisfaction levels. Ensure seamless end-to-end HR processes, from recruitment to onboarding. Team Leadership and Management growth, client retention, and gross margin improvements

The Salon Floor Manager plays a key role in maintaining high service standards, managing staff schedules and performance, resolving client concerns, and ensuring smooth operations on the salon floor. This person should be organized, client-focused, and have excellent leadership and communication skills. Key Responsibilities Supervise daily salon floor operations to ensure an excellent client experience. Manage and support the salon team (stylists, assistants, front desk) during working hours. Act as the point of contact for client issues and handle concerns professionally. Monitor appointment flow, reduce wait times, and improve overall efficiency. Ensure all team members follow hygiene, safety, and brand standards. Assist in staff scheduling, breaks, and coverage to meet service needs. Motivate and guide team members to meet performance and sales targets. Maintain inventory levels of tools, products, and salon supplies on the floor. Report any maintenance, staffing, or client-related issues to the management. Provide feedback and support in training new floor staff and stylists. Ensure a clean, organized, and welcoming salon environment. Role & responsibilities

Role & responsibilities Key Responsibilities: Evaluate and assess the performance of Center Directresses and Teachers across all COCO centers. Collaborate with trainers to design and adapt training modules based on on-ground requirements. Ensure key performance metrics for COCO centres including admission conversions, number of admissions, child retention, and staff retention are met. Ensure the centers meet all licensing, health, and safety regulations as per Footprints Standards. Mentor and support Center Directresses in academic and Operational leadership and ensure timely resolution of parent concerns. Recruit, train, mentor, and retain Center Directresses and staff. Key Skill Areas: Familiarity with early childhood education frameworks (like Montessori, EYFS, etc.). Minimum 3 years of relevant experience in running a Pre school. Strong presentation, training, time management, staff management and coordination skills. Proficient in English communication. Proficient in using Microsoft Office, CRM and comfortable with digital collaboration tools. Work closely with the marketing team to drive campaigns, organize events, and enhance brand visibility. Proven ability to manage and support multiple centers while maintaining consistent quality. Willingness to travel intercity as required. Preferred candidate profile

Collaborate with stakeholders to identify staffing needs for various projects, including gathering information about staffing requests and details of required SME The specialist will negotiate rates and contract terms with experts Required Candidate profile Only management consulting firm experience considered 5 yrs exp. as staffing expert/resource manager

Job Description: The Associate Analyst, HR Advisory role is a key role in our client support cycle. The role will support the delivery for client inquiry responses, support or take lead on initiatives to build new intellectual capital (for example, support the build-out of a self-service Advisory digital platform. This position will build upon the HR Inquiry CoE processes & procedures and work with the Manager HR Advisory at GDC, HR CoE Leader to identify continued improvement areas. The role reports to the India GDC Sr. Director and works collaboratively with the Global Research Center (GRC) located at GDC, Hyderabad. Job Responsibilities: The primary role of the Associate Analyst is the management and completion of inquiries for clients and coordinating with our Global Research Center (GRC); however, the position will occasionally expand into research and client support. Key responsibilities include: Advisory Delivery (HR Inquiries) - Responsible for responding and/or managing the inquiry response, which includes coordination with the GRC, review and final preparation of material, and management of Inquiry Intellectual Capital. Aside from client satisfaction, a key output will be standardization and maintenance of client responses as a source of IP for future client inquiries and transformation consulting support. Scope of HR Inquiries includes: HR EAP including end to end Global Hire to Retire process, Global Talent management process, Global Time to Pay (Payroll) process and Global Business Services (GBS) Research Support as the role permits, to conduct external research and internal research in support of client inquiries and occasionally to support research papers or performance studies Client support assisting with delivery to clients and support of client events (e.g. webinars, forums, on-site presentations). Preferred Qualifications, Experience and Skills: 0-2 years research & consulting experience in HR and/or Shared Services with HR processes HR experience covering HR subject-matter in at least some of the following areas: Total Rewards Planning & Administration Staffing Management Workforces Administration & Strategic Workforce Planning Payroll Services Enterprise & HR Systems & Architecture HR Shared Services Organization Design & Governance Digital HR Data Management, Reporting and Compliance Exceptional oral and written communications skills, including presentation skills, are an absolute must Capability to develop new frameworks and models across a broad array of HR topics Excellent PowerPoint and Excel skills Ability to help clients solve problems that deal with business strategies, information requirements, process, organization, and technology Ability to work well within a virtual team and with limited supervision Capable of developing creative solutions and value propositions Ability to draw insight from analysis of data Conducting secondary and primary research; analysis and presentation development based on research MBA with major in HR from a leading Business School is mandatory.

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety Analyst Qualifications: Master of Business Administration Years of Experience: 3 to 5 years What would you do? Content Moderation analyst will be a supportive role who has a strong understanding of policy and helps with coaching & supporting other agents whenever required. They will be interacting with the Team leads to support their daily activities like huddles, calibrations and performance management of the team and will be responsible to ensure their performance KPIs are achieved.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? Overall 5+ years of experience required in operations domain 2+ years of experience as an operations analyst or in a similar position Flexibility and availability for rotational shifts and week offs to cover hours of operations Knowledge of social media and the technologies that support it Familiarity with internet policy and content moderation environments Strong written and spoken communications skills Ability to work flexibly and to exercise good judgement in a high-pressure environment Comprehensive knowledge of tools, concepts, and associated methodologies of QA Experience in metric driven rigorous process for an operations service Experience in Monitoring and analyzing reports and making recommendations on actions (Good to have) Superior time management skills and ability to meet deadlines with minimum supervision Competency in Excel, SQL and other technical skills are a plus. Experience using Microsoft Office (Outlook, PowerPoint, Excel, Word) Willingness to work with sensitive issues, including but not limited to:Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons, and other potentially offensive products Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: Run huddle if TL is unavailable Discuss items from the day with team Attend regular Senior specific huddles for alignment QA Calibration Call with QA Team Responsible for coaching and supporting teams & TLs Regularly have 1:1s with agents on team to cover errors (QA Feedback calls) Regular team calibrations regarding QA errors Recommend and update policies and procedures to improve performance Developing new processes and procedures to enhance operations Relay fails back to individuals and coach accordingly Aiding agents to achieve quality metrics Highlight trends and suggest remediation actions where necessary to TL Proactively communicate with TL regarding agent performance Expected to hit minimum KPIs (Prod & Quality) Senior Task Form to be completed daily Stay updated on all relevant policy updates & clarifications Get actively involved in Senior tasks below Qualifications Master of Business Administration

Role & responsibilities As a Senior Professional Development Administrator, you will manage a comprehensive range of staffing activities daily. This includes developing and facilitating professional development conversations, providing coaching and guidance on suitable assignments, skill development, career progression, and addressing other topics. You will consistently maintain an "ear to the ground" approach to people issues, bringing important topics to the attention of office leaders. Additionally, you will provide thought leadership in developing and implementing key people initiatives, with a willingness to innovate as necessary. You will recommend, manage, and execute various personnel practices as needed, such as flexibility, exit/leave processes, and mobility. Building strong relationships with the local and global network of professional development colleagues is essential to facilitate timely information sharing, cross-office mobility opportunities, and best practice exchanges. Furthermore, you will conduct analyses, regularly update databases, and enable the generation of key professional development and staffing metrics for the local office leadership. As a Senior Administrator in Professional Development and Staffing, you will play a pivotal role in shaping the growth path of our consultants in the India office. Your primary responsibility will be to manage staffing activities and facilitate professional growth for a cohort within a pool of ~650 consultants. You will collaborate closely with both local and global stakeholders to drive innovation and excellence in our People Strategy efforts. If you're interested, kindly click the link to register and fill out the application form. https://bit.ly/3FAzhYq Preferred candidate profile Master's degree in human resources or a related field 2 plus years of professional experience in staffing/ resource management Expertise in a consulting or multinational environment Strong interest in talent management and people development Excellent interpersonal and communication skills Leadership skills with a strategic mindset Capability to work under pressure with agility Proficiency in data analysis and MS-Excel An innovative approach with a readiness to problem-solve

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. 2+ years of experience in content policy, fraud, anti-abuse operations, or other related areas Flexibility and availability for rotational shifts and week offs to cover hours of operations Passion for keeping platform users safe while protecting free speech Knowledge of social media and the technologies that support it Familiarity with internet policy and content moderation environments Strong written and spoken communications skills. Ability to work flexibly and to exercise good judgement in a high-pressure environment. Well-developed sense of urgency and follow through. What are we looking for? Bachelor's degree or equivalent Prior work experience in social media – Content review Basic knowledge about the computer and internet Must possess logical reasoning, troubleshooting skills and problem-solving skills Self-learner (willing to learn about the latest technologies) High attention to details Analytical and reporting skills Good research skills Good time management (including down time) and ability to meet tight deadlines Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Research and resolve all issues related to spam, account takeover, and terms of service violations Review web sites/ ad Creative/ video for content quality based on Content Guidelines Interpret and enforce content policies Thoroughly check ad content for quality and accuracy Understand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and procedures Able to manage internal escalations received for fraud and all other disputes Remain up to date on key workflow changes, operational guidelines, and policy updates Effectively identify problems and issues by performing relevant research using the appropriate tools Communicate effectively and concisely with the stakeholders Help members of the Supplier team to understand the team s vision, mission and strategy and helps them align their work to those Execute independently with an understanding of business and operations objectives of the client Knowledge of general data analysis tools and is capable of basic use of analysis tools to gather and review data Thought-leader and go-to person for trend analysis and efficiency gains by the Supplier team and cross-functional stakeholders Provide feedback and suggestions to management regarding necessary changes and updates; including but not limited to policies, technical issues Maintain and promote a positive attitude while meeting productivity, quality and other KPIs Act as subject matter expert, support, coach, mentor new joiners Monitor chat to respond to questions, escalations and spot behaviors work practices that need to be addressed in real-time Participate in bi-weekly calibration/policy discussion with the client Conduct error coaching sessions with reviewers on a weekly basis Collate error trends in the team and address systemic problems through a huddle when needed Ensure that analysts are aware of the performance tools and facilitate dispute process Support backlog reduction efforts if needed Qualifications Any Graduation

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. 2+ years of experience in content policy, fraud, anti-abuse operations, or other related areas Flexibility and availability for rotational shifts and week offs to cover hours of operations Passion for keeping platform users safe while protecting free speech Knowledge of social media and the technologies that support it Familiarity with internet policy and content moderation environments Strong written and spoken communications skills. Ability to work flexibly and to exercise good judgement in a high-pressure environment. Well-developed sense of urgency and follow through. What are we looking for? Bachelor's degree or equivalent Prior work experience in social media – Content review Basic knowledge about the computer and internet Must possess logical reasoning, troubleshooting skills and problem-solving skills Self-learner (willing to learn about the latest technologies) High attention to details Analytical and reporting skills Good research skills Good time management (including down time) and ability to meet tight deadlines Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Research and resolve all issues related to spam, account takeover, and terms of service violations Review web sites/ ad Creative/ video for content quality based on Content Guidelines Interpret and enforce content policies Thoroughly check ad content for quality and accuracy Understand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and procedures Able to manage internal escalations received for fraud and all other disputes Remain up to date on key workflow changes, operational guidelines, and policy updates Effectively identify problems and issues by performing relevant research using the appropriate tools Communicate effectively and concisely with the stakeholders Help members of the Supplier team to understand the team s vision, mission and strategy and helps them align their work to those Execute independently with an understanding of business and operations objectives of the client Knowledge of general data analysis tools and is capable of basic use of analysis tools to gather and review data Thought-leader and go-to person for trend analysis and efficiency gains by the Supplier team and cross-functional stakeholders Provide feedback and suggestions to management regarding necessary changes and updates; including but not limited to policies, technical issues Maintain and promote a positive attitude while meeting productivity, quality and other KPIs Act as subject matter expert, support, coach, mentor new joiners Monitor chat to respond to questions, escalations and spot behaviors work practices that need to be addressed in real-time Participate in bi-weekly calibration/policy discussion with the client Conduct error coaching sessions with reviewers on a weekly basis Collate error trends in the team and address systemic problems through a huddle when needed Ensure that analysts are aware of the performance tools and facilitate dispute process Support backlog reduction efforts if needed Qualifications Any Graduation

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. 2+ years of experience in content policy, fraud, anti-abuse operations, or other related areas Flexibility and availability for rotational shifts and week offs to cover hours of operations Passion for keeping platform users safe while protecting free speech Knowledge of social media and the technologies that support it Familiarity with internet policy and content moderation environments Strong written and spoken communications skills. Ability to work flexibly and to exercise good judgement in a high-pressure environment. Well-developed sense of urgency and follow through. What are we looking for? Bachelor's degree or equivalent Prior work experience in social media – Content review Basic knowledge about the computer and internet Must possess logical reasoning, troubleshooting skills and problem-solving skills Self-learner (willing to learn about the latest technologies) High attention to details Analytical and reporting skills Good research skills Good time management (including down time) and ability to meet tight deadlines Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Research and resolve all issues related to spam, account takeover, and terms of service violations Review web sites/ ad Creative/ video for content quality based on Content Guidelines Interpret and enforce content policies Thoroughly check ad content for quality and accuracy Understand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and procedures Able to manage internal escalations received for fraud and all other disputes Remain up to date on key workflow changes, operational guidelines, and policy updates Effectively identify problems and issues by performing relevant research using the appropriate tools Communicate effectively and concisely with the stakeholders Help members of the Supplier team to understand the team s vision, mission and strategy and helps them align their work to those Execute independently with an understanding of business and operations objectives of the client Knowledge of general data analysis tools and is capable of basic use of analysis tools to gather and review data Thought-leader and go-to person for trend analysis and efficiency gains by the Supplier team and cross-functional stakeholders Provide feedback and suggestions to management regarding necessary changes and updates; including but not limited to policies, technical issues Maintain and promote a positive attitude while meeting productivity, quality and other KPIs Act as subject matter expert, support, coach, mentor new joiners Monitor chat to respond to questions, escalations and spot behaviors work practices that need to be addressed in real-time Participate in bi-weekly calibration/policy discussion with the client Conduct error coaching sessions with reviewers on a weekly basis Collate error trends in the team and address systemic problems through a huddle when needed Ensure that analysts are aware of the performance tools and facilitate dispute process Support backlog reduction efforts if needed Qualifications Any Graduation

Job Purpose We are looking for Manager- to handle our Digital Channel API Duties and Responsibilities Understand and troubleshoot technology problems and offer solutions Understand the technology infrastructure and Application architecture end to end Code review for the source code delivered by team Understand the business requirements and deliver it through outsourced team Support/lead new technology initiatives and related technology deliveries Take part in evaluation of new products, POC, Time bound RND and solution deliveries Manage teams (both internal and external)/projects within given cost and time Plan, execute, track and report progress of initiatives taken up Adopt new processes/ improve existing processes to deliver better business solutions Adhere to quality / info-security guidelines and processes including maintain adequate documentation Attend review meetings, business user meetings, IT meetings etc Required Qualifications and Experience Minimum qualification required is Graduation in computers / electronics with an experience of 4-6 years Require good written and spoken communication skills Require ability to lead a team and manage delivery with help of partners (Offsite) Require hands on experience in developing applications with Node.js, ASP.Net/Java, MVC, WEB API, WCF, jQuery. Require proven abilities to analyze, debug and find solution to technology issues Require process orientation, ability to adopt new processes and improve existing processes on ongoing basis Require experience in developing responsive web applications Require hands on experience in scaling/load balancing applications Require hands on experience in writing queries on SQL/Oracle, NoSQL technologies Require knowledge of Windows operating systems Passion to learn and work on any technology Self-starter

Job Purpose We are looking for Manager- to handle our Digital Channel API Duties and Responsibilities Understand and troubleshoot technology problems and offer solutions Understand the technology infrastructure and Application architecture end to end Code review for the source code delivered by team Understand the business requirements and deliver it through outsourced team Support/lead new technology initiatives and related technology deliveries Take part in evaluation of new products, POC, Time bound RND and solution deliveries Manage teams (both internal and external)/projects within given cost and time Plan, execute, track and report progress of initiatives taken up Adopt new processes/ improve existing processes to deliver better business solutions Adhere to quality / info-security guidelines and processes including maintain adequate documentation Attend review meetings, business user meetings, IT meetings etc Required Qualifications and Experience Minimum qualification required is Graduation in computers / electronics with an experience of 4-6 years Require good written and spoken communication skills Require ability to lead a team and manage delivery with help of partners (Offsite) Require hands on experience in developing applications with Node.js, ASP.Net/Java, MVC, WEB API, WCF, jQuery. Require proven abilities to analyze, debug and find solution to technology issues Require process orientation, ability to adopt new processes and improve existing processes on ongoing basis Require experience in developing responsive web applications Require hands on experience in scaling/load balancing applications Require hands on experience in writing queries on SQL/Oracle, NoSQL technologies Require knowledge of Windows operating systems Passion to learn and work on any technology Self-starter

Job Purpose We are looking for a person to handle requirement gathering and support of applications. Should have a good knowledge of Techno Functional statements and queries. Should be able to pick up new technologies fast. We are looking for candidate with innovative mindset and who will manage HR & Admin applications efficiently. Duties and Responsibilities Understand and troubleshoot technology problems and offer solutions Understand the technology infrastructure and Application architecture end to end Understand the business requirements and deliver it through outsourced team Take part in evaluation of new products, POC, Time bound RND and solution deliveries Manage teams (both internal and external)/projects within given cost and time Plan, execute, track and report progress of initiatives taken up Adopt new processes/ improve existing processes to deliver better business solutions Adhere to quality / info-security guidelines and processes including maintain adequate documentation Attend review meetings, business user meetings, IT meetings etc. Required Qualifications and Experience Minimum qualification required is Graduation in computers / electronics with an experience of 4-6 years in information technology projects. Require good written and spoken communication skills Require ability to take lead and manage delivery with help of partners (Offsite) Require hands on experience in managing projects. Require proven abilities to analyze, debug and find solution to technology issues Require process orientation, ability to adopt new processes and improve existing processes on ongoing basis Require knowledge of Windows and Linux operating systems Passion to learn and work on any technology

Roles and Responsibilities Identify new business opportunities through cold calling, lead generation, and market research to drive revenue growth. Develop and maintain relationships with existing clients to ensure customer satisfaction and upsell/cross-sell potential. Collaborate with internal teams (e.g., sales, operations) to deliver high-quality services to customers. Meet or exceed monthly/quarterly targets for new client acquisition, retention, and revenue growth.

Management Level : 07 - Manager Location:Bangalore/ Gurgaon/Pune/Mumbai Must have skills:Product Owner from consulting background Experience: Minimum 12 year(s) of consulting experience is require d Educational Qualification: B.Tech/BE Summary Looking for self-driven professionals with exceptional skills in consulting excellence:gathering and analyzing information, formulating and testing hypotheses and developing recommendations for presentation to client management to help them achieve their business plan, create new business models and drive the right kind of innovation required for success. Roles & Responsibilities: Build and curate strategy roadmaps, cost benefit analysis, offerings, competitive analysis, primary and secondary market research or revamp business models for client portfolio in technology and non-technology areas. Design & execute measurable go-to-market activities and initiatives aligned with the objectives of the business group. Own and manage key stakeholder relationships with global offering leaders across different industries. Deliver high-impact client solutions by bringing together offerings with a clear understanding of the client problem statement. Mentor and lead the activities of small nuclear teams for RFP/RFI responses to capture sales opportunities for growth. Build the capability of the team in areas of Consulting, Product Strategy, Business Analysis and Presentation, Communication, Client Stakeholder Management, Data Analysis and Visualization. Demonstrate leadership ability in a team environment and counsel small 5-6 member teams at the organization for career planning, skill enhancement and professional achievements. Qualifications Your experience counts Graduate degree in Engineering/Commerce/Economics/Statistics with a post-graduation qualification such as MBA from Tier1 Institutes preferred. Minimum 8+ years of experience in business management or consulting experience in a reputed company with professional achievements. Ability to work effectively with people at all levels in an organization. Outstanding written & spoken communication skills and experience of working with cross-cultural leaders & stakeholders in global teams. Excellent problem solving, project management & stakeholder management skills. Flexibility, agility and travel readiness that is required in a consulting environment. Sensitivity and skill to communicate complicated ideas effectively.