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5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As the Operations Manager, your role will involve driving sales growth, ensuring operational SOP compliance, maintaining audit excellence, taking ownership of Profit & Loss (P&L), managing Zomato ratings, enhancing customer satisfaction, resolving repair issues, innovating processes, and overseeing staffing management for the city's operations. You will work closely with store managers to identify opportunities for revenue growth and ensure continuous per-store sales improvement. It will be your responsibility to guarantee that all operational Standard Operating Procedures (SOPs) are consistently followed across all stores to maintain high-quality standards. You will be tasked with managing and monitoring store audit processes to achieve excellent audit scores and operational efficiency. Taking full ownership of the city's Profit & Loss (P&L), you will work towards optimizing costs and maximizing profitability. Additionally, you will regularly monitor and enhance Zomato ratings by focusing on service and product quality to engage with customer feedback proactively. Your role will also involve enhancing customer satisfaction scores by ensuring superior in-store experiences and efficiently addressing customer concerns. Implementing a fast and cost-effective resolution system for maintenance and repair issues during store setup will be crucial. Continuously identifying and implementing new processes and systems to enhance metrics such as kiosk storage efficiency and overall throughput in stores will be part of your responsibilities. Ensuring each kiosk is adequately staffed and proficiently trained to meet operational requirements and provide excellent customer service will also fall under your purview. **Good to have:** - Proven experience in managing city-wide operations or multi-store management. - Strong understanding of P&L management and cost optimization. - Familiarity with auditing processes and operational SOPs. - Experience in NSO management, with a focus on seamless execution. - Ability to innovate and improve operational processes. - Excellent communication and leadership skills.,
Posted 23 hours ago
1.0 - 5.0 years
0 Lacs
thrissur, kerala
On-site
The Staff Coordinator position is responsible for managing staffing needs and scheduling to ensure that company facilities are adequately staffed with qualified professionals. Your role will involve creating and managing staff schedules, assigning shifts based on staff availability and patient needs, and coordinating with department heads to address staffing shortages or surpluses. As a Staff Coordinator, you will also be responsible for ensuring that staff members meet licensing and certification requirements, monitoring compliance with healthcare regulations, and tracking employee training and continuing education. You will play a key role in maintaining staff adherence to company policies and procedures. Additionally, you will act as a liaison between employees and management to address concerns, resolve conflicts, and promote a positive work environment. Monitoring employee attendance, performance, and productivity will be part of your responsibilities, and you will be preparing reports on staffing efficiency, overtime, and workforce trends. Administrative tasks such as maintaining accurate staffing records, updating databases, and communicating staffing updates, policy changes, and important information to employees will also fall under your purview. You will be involved in coordinating meetings, training sessions, and staff development programs. This is a full-time position suitable for both experienced candidates with a minimum of 1 year of telecalling experience and freshers. Male candidates are preferred for this role. The qualification required is any degree/Plus Two or a background in Hospital Administration. The salary offered for this position is 12K per month. In addition to the base salary, the benefits package includes health insurance, internet reimbursement, and Provident Fund. The work schedule is during the day with weekend availability, and there is a performance bonus structure in place. The work location is in person. If you are passionate about staff coordination, ensuring a well-staffed and compliant work environment, and promoting employee engagement and performance, we encourage you to apply for this role.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Sales Operations Manager, you will play a crucial role in driving sales growth and operational excellence across all stores in the city. Your primary responsibilities will include: Driving Sales Growth: Collaborate closely with store managers to identify opportunities for revenue growth and ensure continuous per-store sales improvement. Ensuring Operational SOP Compliance: Maintain high-quality standards by ensuring consistent adherence to all operational Standard Operating Procedures (SOPs) across all stores. Managing Audit Excellence: Oversee and manage store audit processes to achieve excellent audit scores and uphold operational efficiency standards. Taking P&L Ownership: Take full responsibility for the Profit & Loss (P&L) of the city's operations, focusing on optimizing costs and maximizing profitability. Managing Zomato Ratings: Monitor and enhance Zomato ratings by maintaining high service and product quality, and actively engaging with customer feedback. Enhancing Customer Satisfaction: Improve customer satisfaction scores by delivering superior in-store experiences and addressing customer concerns promptly. Implementing Repair Resolution System: Establish a fast and cost-effective resolution system for any maintenance and repair issues during store setup. Driving Process Innovation: Continuously identify and implement new processes and systems to enhance metrics such as kiosk storage efficiency and overall store throughput. Managing Staffing: Ensure adequate staffing levels and proficient training for each kiosk to meet operational requirements and provide exceptional customer service. Good to have qualifications include proven experience in city-wide operations management, strong P&L management skills, familiarity with auditing processes and SOPs, NSO management experience, innovative mindset, and excellent communication and leadership abilities.,
Posted 3 days ago
0.0 - 1.0 years
3 - 4 Lacs
Mysuru
Work from Office
Company: Kidvento Education and Research Position: Academic Content Presenter Location: Mysore Remuneration: Rs 3 Lakhs to 4.5 Lakhs per Annum Experience: 0 - 1 Years Do you have a talent for making learning fun Are you comfortable in the spotlight and have a way with words that can hold a young audience spellbound If so, then our fast-paced EdTech startup is the place for you. In this role, youll be the star of the show, leading the charge in delivering high-quality educational content that makes learning an adventure! Youll collaborate with our creative team to develop and deliver interactive lessons that cover a wide range of subjects, from Math and Coding to Language Arts and Design thinking. Heres what youll get to do: Lights, Camera, Action!: Deliver dynamic on-camera presentations that capture student attention and ignite a love of learning Embrace Collaboration: Work closely with our instructional designers and media specialists to bring creative lesson plans to life Stay Ahead of the Curve: Continually learn and explore new educational trends and best practices To thrive in this role, youll need: Star Power: Exceptional on-camera presence and the ability to connect with students in a genuine and captivating way A Master of Language: Superb written and spoken communication skills in English A Collaborative Spirit: A team member who thrives in a fast-paced startup environment Lifelong Learner: A passion for continuous learning and a desire to stay up-to-date on the latest educational trends and technologies Bonus points if you have: Experience working in an EdTech environment A background in the subjects youll be facilitating A portfolio of your on-camera work (if available) Ready to join a passionate team and make a real difference in the lives of young learnersApply today!
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
SLK is a global technology services provider that focuses on integrating AI, intelligent automation, and analytics to develop cutting-edge technology solutions for clients. With a partnership-oriented culture and an innovative approach, SLK has been at the forefront of assisting organizations across various sectors such as insurance, finance, investment, and manufacturing industries to transform their business strategies to meet present and future requirements effectively. Diversity and inclusion are core values at SLK, where the unique talents and perspectives of every individual are highly appreciated. The company actively supports specially-abled individuals by fostering an inclusive environment that embraces and encourages the diverse abilities of all team members. SLK is committed to creating a workspace that thrives on diversity and provides necessary accommodations to ensure that everyone can contribute to the organization's success. Candidates from diverse backgrounds are encouraged to apply and join in building a more inclusive future. As an Associate Vice President - Software at SLK, you will be responsible for managing customer relationships within a specific business unit or a Line of Business (LOB). Your role involves meeting revenue targets, enhancing people competency, and promoting SLK's vision and values by engaging with stakeholders at the client's location. Key Responsibilities: - Achieve annual revenue targets by acquiring new business and sustaining existing relationships within the LOB or CBU. - Ensure customer satisfaction by maintaining strong customer relationships and meeting CSAT survey targets through service excellence. - Manage key projects and address delivery challenges by collaborating with the offshore team. - Work closely with the customer's sourcing team for timely approvals and invoicing. - Collaborate with internal recruitment for onsite staffing needs and talent management, including upskilling and succession planning. - Monitor attrition rates and ensure gross margin targets are met during candidate onboarding. Qualifications: - Degree: B.E, MBA - Certifications: Optional Experience: - Overall Experience: 15-18 years - Relevant Experience: 5 years Location: - Bangalore, KA, IN, 562110 In this role, you will play a pivotal part in driving business growth, fostering strong client relationships, and ensuring operational excellence within the assigned business unit or LOB. Join us at SLK and be a part of our journey towards creating innovative technology solutions and a more inclusive future.,
Posted 1 week ago
10.0 - 19.0 years
8 - 16 Lacs
Thane, Hyderabad, Pune
Work from Office
Hello, Position : HR Head (Staffing) IT, Non-IT. Skills : HRO Services, Recruitment Vendors Hiring, Negotiations, Payroll, Compliance, Retention Management. Email : rghrsolutions2@gmail.com Thanks, Vijay G Shinde RG HR Solutions 09373815433
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Corporate and Workplace Solutions provides solutions supporting the operations of the firm to maximize the efficiency and productivity of our people. We strive to build great workplace solutions and experiences for our people and clients, making sure every experience is delivered professionally and in a safe manner. Corporate and Workplace Solutions includes the following pillars: Workplace Experience: Encompasses end-to-end strategic real estate work from transactions to facilities. Departments include On-Site Solutions (inclusive of Facilities Management, Hospitality Operations, and Document Management), Events, Client & Corporate Production, Real Estate Strategy, Real Estate Development, and Capital Management. Office of Global Security: Manages and implements arrangements for the protection of the firm's personnel, physical security, fire safety, and crisis management. Americas Key Regional Offices: Supports the firm in driving regional priorities and strategy in Dallas and Salt Lake City in partnership with local leadership. Chief Operating Officer (COO): Aligns division-wide functions to drive strategic cohesiveness, consistency, and efficiency. Departments include CWS Management and CWS Engineering - which provides enabling engineering solutions supporting real estate and facilities management, on-site solutions, safety and security, and CWS data and analytics. As an event producer on the Client & Corporate Production team, you will be responsible for running events in our auditorium, multi-purpose, and board room managed event spaces. You will partner with our internal businesses to plan and execute large-scale town halls, fireside chats, training programs, conferences, and other events. Reporting to the APAC Head of Client & Corporate Production, this role is a key member of the Bengaluru Production team, owning the successful execution of premiere events booked in our managed spaces. Responsibilities include, but are not limited to: - Client communications to establish requirements and form an onsite and virtual production plan - Freelancer/vendor staffing management to ensure events are properly staffed - Pre-event setup, testing, and rehearsals - Execution of live event operations, including in-room audio/video/presentation/graphics production, inbound and outbound transmissions, and virtual platforms management. - Coordination with our regional and international Production and Webcasting team for cross-regional events - Working closely with clients, senior leaders, moderators, and other stakeholders to ensure the success of all managed events. - Creating, maintaining, and reconciling event budgets Qualifications - 2-3 years minimum experience as a general event producer or technician in a fast-paced environment - Knowledge in all aspects related to event production, including but not limited to, live audio/video production, stage production, lighting and sound, graphics and presentation production, and virtual event production - Understanding of AV infrastructure & operation including but not limited to video switchers, routers, microphones, audio mixers, and DSPs. - Exceptional multi-tasking skills - ability to play multiple roles in the control room while running live events - Creative problem solver who is able to deliver client-focused impactful solutions - Strong organizational skills with the ability to manage multiple ongoing events while delivering high-quality standards - Creativity, adaptability, and a commitment to innovation - Personal integrity, passion, initiative, leadership qualities, and the ability to work as part of a team in an environment that demands excellence, time, and energy - Bachelor's degree in Mass Communication or experience in Live Event production is preferred - Proficiency with MS Office, including PowerPoint, Word, Excel & Outlook At Goldman Sachs, we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities, and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our workplace and beyond by ensuring every individual within our firm has opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness, personal finance offerings, and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. With over 20 years of experience, we have established ourselves as a disruptive industry leader by fostering long-term relationships with our brand partners and empowering our employees to drive positive change. We approach every challenge with curiosity, creativity, and innovation to consistently deliver exceptional results. We are currently seeking a Resource Planner to join our Workforce Team and play a crucial role in revolutionizing customer service. As a Resource Planner at IntouchCX, you will be responsible for supporting our resource planning initiatives from a staffing perspective. Your main duties will include scheduling, tracking, and assisting in the execution of intraday staffing management to ensure that our staffing levels align with our performance objectives. In this role, you will have the opportunity to: - Manage all day-to-day activities in Workforce Management - Oversee schedules, exceptions, data tracking, and Service Levels - Monitor Key Performance Indicators on a daily basis to identify trends and adjust staffing as needed - Maintain the accuracy of employee information and records - Develop and implement new hire schedules while monitoring shift availability - Generate reports by program as necessary To qualify for this position, you should possess: - A University or College Degree in a related field such as Computer Science, Marketing, Communications, or Business (equivalent work experience will be considered) - Proficiency in MS Word, MS Excel, and Outlook - Ability to adapt and learn various software programs, including Aspect, Teleopti, and Genesys (experience with at least one of these platforms is an advantage) - Excellent attention to detail and accuracy in data entry - Strong analytical and problem-solving skills - Eagerness to learn and thrive in a fast-paced environment - Strong multitasking abilities and self-management skills If you are looking to make a significant impact in the realm of customer service and are ready to contribute to our dynamic team, we welcome you to apply for the Resource Planner position at IntouchCX.,
Posted 2 weeks ago
4.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
To achieve targets established by both the Technical and Facilities manager with a focus on continuous improvement. Achievement of the key performance indicators and service level agreement targets. Promoters Open, constructive and collaborate relations with superiors, subordinates, peers and clients. Ownership of the day-to-day administration including various report generation/MIS to the management. Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client. Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Maintain appropriate levels of petty cash to support FM operations. Vendor invoice processing aligned with JLL finance process. Contribute to the weekly FM meeting minutes and to the monthly management report to client and other reports as required. Delivery of agreed initiatives as per Intel and JLL initiatives road map. Assist FM (Move) to inspect churn and move works including night-time or weekend works. Candidate Specification Diploma / Degree with experience in Technical management. 4-5 years of experience in development, implement and maintaining Technical Operation in IT/MNC Good written and spoken communication skills Ability to multi-task and efficiently track implementation at remote locations through identified SPOCs Program management skills Electrical License is Mandatory
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Business Development Identify and acquire new clients for Non-IT staffing services across industries such as Electronics Manufacturing industry, Automotive Manufacturing industry, BFSI, Food Industry, oil and gas industry manufacturing, logistics, Employee state insurance Performance bonus Life insurance Veteran mentorship program Provident fund Mobile bill reimbursements Referral bonus
Posted 2 weeks ago
10.0 - 20.0 years
0 Lacs
haryana
On-site
As an Asset Integrity Consultant - Risk Engineering Consultant in the Oil & Gas industry, you will be a part of a global leader in risk management and engineering consulting, specifically focusing on providing specialized risk engineering services to clients within the oil & gas and petrochemical sectors across the IMEA region. Your role will revolve around asset integrity, process safety, operational reliability, operational excellence, turnaround management, and sustainability initiatives. Your key responsibilities will include conducting assessments to ensure the integrity and reliability of critical assets, evaluating and enhancing process safety management systems, promoting operational excellence through process optimization and continuous improvement, leading and managing turnarounds, providing consulting on risk management and safety for hydrogen and renewable energy projects, advising on environmental management practices and energy efficiency, optimizing staffing levels, conducting risk assessments, leading incident investigations, ensuring regulatory compliance, and offering strategic advice to clients. To excel in this role, you should have 10-20 years of experience in asset integrity management, risk engineering, process safety, operational excellence, or turnaround management within the oil & gas and petrochemical industries. Strong technical knowledge in asset integrity, reliability engineering, process safety, and turnaround management is required, along with experience in hydrogen, renewables, environmental management, and energy efficiency. Proficiency in software tools such as Microsoft Excel, PowerPoint, and industry-specific simulation software is essential. Additionally, expertise in operational excellence, turnaround management, consulting, and a degree in engineering or related technical field are necessary qualifications. Relevant certifications in asset integrity, process safety, operational excellence, turnaround management, or renewables will be advantageous. The role will involve travel within India and overseas for business development and project execution. If you are looking to leverage your expertise in risk engineering and asset integrity to make a significant impact in the oil & gas industry, this opportunity will allow you to showcase your skills and contribute to the success of clients in the energy sector.,
Posted 2 weeks ago
10.0 - 20.0 years
0 Lacs
haryana
On-site
As an Asset Integrity Consultant - Risk Engineering Consultant in the Oil & Gas (energy) sector, you will be responsible for providing specialized risk engineering services to clients within the oil & gas and petrochemical sectors. Your role will focus on asset integrity, process safety, operational reliability, operational excellence, turnaround management, and sustainability initiatives. You will work in Gurgaon, India, and across the IMEA region. Your key responsibilities will include conducting assessments to ensure the integrity and reliability of critical assets, enhancing process safety management systems, promoting operational excellence through process optimization, leading and managing turnarounds, providing consulting on risk management for hydrogen and renewable energy projects, advising on environmental management practices, optimizing staffing levels, conducting risk assessments, investigating incidents, ensuring regulatory compliance, and offering strategic advice to clients. To excel in this role, you should have 10-20 years of experience in asset integrity management, risk engineering, process safety, operational excellence, or turnaround management within the oil & gas and petrochemical industries. Technical expertise in asset integrity, reliability engineering, process safety, and turnaround management is essential. Proficiency in Microsoft Excel, PowerPoint, and industry-specific simulation software is required. Experience in driving operational excellence initiatives, leading turnarounds, delivering consulting services, and holding relevant certifications will be advantageous. A degree in engineering (mechanical, chemical, or related field) is preferred, and willingness to travel within India and overseas for business development and project execution is necessary. If you are looking to leverage your expertise in traditional energy sectors and contribute to the growth and success of clients in the oil & gas and petrochemical industry, this position offers an exciting opportunity to make a significant impact.,
Posted 2 weeks ago
2.0 - 6.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Manage bulk hiring campaigns for various clients across different industries. Coordinate with internal teams to plan and execute mass recruitment drives. Source candidates through effective manpower sourcing strategies, including social media platforms, job boards, and employee referrals. Develop and maintain relationships with key stakeholders to ensure seamless communication throughout the recruitment process. Oversee end-to-end recruitment management activities, from job posting to onboarding new hires. Desired Candidate Profile 2-6 years of experience in staffing or recruitment industry. Strong understanding of bulk hiring, manpower planning, and staffing management principles. Excellent communication skills with ability to work closely with clients and internal teams. Proficiency in using technology-based tools for managing large-scale recruitment operations.
Posted 3 weeks ago
12.0 - 16.0 years
7 - 12 Lacs
Bengaluru
Work from Office
company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=12 to 16 , jd= Job Title -Sr./BD Mgr- Offshore Staffing Job Location - Bangalore / Hyderabad / Chennai / Mumbai / Pune Open for Travel: Yes Job Type - Ful-Time We are seeking an experienced Business Development (BD) Manager for India Staffing with 12-16 years of experience. The ideal candidate will have a strong background in onboarding IT product-based clients and service clients , along with a robust network of clients in the staffing industry . This role will focus on expanding our business in the India staffing market , leveraging previous experience with staffing companies and handling client onboarding, communication, and relationship management. The BD Manager will play a key role in driving new business, identifying opportunities, and managing client expectations across multiple industries. Key Responsibilities: Business Development Identify and pursue new business opportunities within the staffing and recruitment sector , focusing on IT product-based clients , service clients , and other key client segments. Client Onboarding Manage the onboarding process for new clients, ensuring seamless integration of services and delivery of staffing solutions tailored to client needs. Client Relationship Management Build and maintain strong, long-lasting relationships with clients by providing exceptional service and ensuring satisfaction across all stages of the recruitment process. Extensive Clientele List Leverage an established list of clients and contacts within the staffing industry to bring in new business and expand existing partnerships. Collaborate with Internal Teams Work closely with recruitment teams to ensure the best-fit candidates are delivered to clients and meet their staffing requirements effectively. Travel and Client Meetings Be open to traveling for client meetings, events, and networking opportunities to strengthen business relationships and drive growth. Sales Targets Drive revenue growth by meeting or exceeding sales targets and contributing to the overall business growth and success of the company. Market Intelligence Stay updated on industry trends, competitor activities, and emerging client needs to provide value-added services and solutions. Required Skills & Experience: 12-16 years of experience in business development within the staffing and recruitment industry . Proven experience in onboarding IT product-based clients and service clients for staffing solutions. Expertise and Knowledge for Solution selling, Managed services and Projects spanning across- Informatica, Reltio, Databricks, SAP and cloud Practices Strong communication skills (both verbal and written) with the ability to build and maintain client relationships. A wide clientele list and a strong network within the staffing industry, particularly in IT and service sectors. Previous experience with staffing companies is a must, with a track record of success in bringing in new clients and expanding existing business. Open to travel for client meetings, networking events, and business development activities. Strong negotiation skills and experience in closing business deals and managing client expectations. Ability to work independently, manage multiple client accounts, and prioritize tasks effectively. Preferred Skills: Familiarity with various staffing models (contract, FTE, subcontract) and experience managing staffing for IT and service-based industries. Leadership qualities to drive business strategies and lead a small team when required. , Title=Sr./BD Mgr- Offshore Staffing, ref=6566386
Posted 1 month ago
8.0 - 12.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Major Responsibilities Transforming to the Workspace Team of the future Creates Occupant Delight Has a natural hospitality-orientated communications acumen Embedded Go To trusted Workspace partner fostering all-level relationships Understands business traits/ cadence/ needs Deep Workspace & Surrounding area knowledge Shares observations regarding any misalignment to nudge behaviours (incl. data from Workspace Delivery team) Single Point of Contact for issues resolution & Workspace change within the premises Problem solves & Resets space on the fly Acts as basic counsel regarding space needs/options as per Workspace Standards Be part of a highly proactive, responsive, dynamic and agile team Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Escalate facilities issues to management team when necessary Consolidate feedback to management team regularly for ongoing improvement implementation Participate in ad-hoc projects when required Client/Stakeholder Management Workspace experience Lead in Pro-actively developing and managing Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Report any concerns or patterns in employee feedback periodically to workspace experience manager Leadership Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Must be customer focused and be proactive in establishing customer relationships Responsible and accountable for all service request Ensure service deliverables are met with SLA and KPI Periodically review all reports and feedback to identify trends and bring changes Respond and close all service tickets and feedbacks within defined SLA Plan and execute employee engagement events in line with client expectations Communicate with users by consolidating feedback to ensure expectations are achieved Escalate facilities issues to management team when necessary Have periodic connects with all point of contact of different business to understand their perspective of service Work with all related parties on timely delivery of all services To undertake continuous floor inspections ensure cleanliness and maintenance is correct Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Continuous Improvement implementation Conduct data analysis report when necessary Ensure the delivery of all operational requirements as per the client scope of works across site Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management. Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures Ensure data integrity of all systems across the Region and perform audits from time to time Oversee office premises and delivery of hospitality services for users Participate in ad-hoc projects when required CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 8 + years in hospitality hotel & aviation Industry Coworking spaces Proven ability to initiate and follow with improvement initiatives, create opportunities for efficiencies and process amendments Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Proficient in MS Office suite An added benefit would be a Bachelors degree/ Degree in Hotel Management, business or other related field; Excellent communication verbal and written. Experience of leading a young millennial team Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I Am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Creative mindset Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures
Posted 1 month ago
4.0 - 9.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Hi , Greetings from the IDESLABS, Urgent Requirement for Staffing Manager, Experience:4+ Years location:Mumbai. Mode of Work:Hybrid Employment Type:C2H JD: RMG- Staffing/ Demand Fulfilment Triage demand to determine quality and how it will be fulfilled (recruiting, internal, contracting, IJP, job rotation etc) Laser focus on clearing bench and fulfilling sold demand Stakeholder Management/ Customer Management Prioritize, manage, and communicate daily on demand status to ensure it is fulfilled in the shortest period of time Evaluate and present bench matches to Accounts and provide daily feedback Focus on prioritized aging demands fulfilment and to minimize potential revenue loss Excellent coordination skills, excellent communication skills and excellent in excel Ability to prepare reports, analysis of reports and knowledge on graphs. Interested Candidates Please share your Updated CV at bhavanireddy.p@ideslabs.com Thanks & Regards, P Bhavani
Posted 1 month ago
7.0 - 12.0 years
35 - 40 Lacs
Mumbai
Work from Office
: Job Title IT Risk & Control, AVP LocationMumbai, India Role Description The IT Risk and Control Analyst provides data analysis, identifies and evaluates potential areas of non-compliance or risk, assessing impact, probability and defined risk tolerance and presents findings and proposals for risk mitigation measures. The Divisional Regulatory, Risk and Control Analyst is responsible for supporting the delivery of the risk and control initiatives. This includes participation in risk and control activities, risk-based control reporting of key issues, performance and validation of cyclical activities such as annual control self-assessments. It may also include control testing, incident research, remediation and other ad hoc control initiatives and projects. Working closely with teams in and out of the division to understand risks impacting the group. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Demonstrate advanced understanding of business processes, internal control risk management, IT controls and related standards Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement Understand complex business and information technology management processes Assist in the selection and tailoring of approaches, methods and solutions to support service offering or industry projects Actively participate in decision making with engagement management and seek to understand the broader impact of current decisions Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services Ensure application & vendor compliance to DB IT security policies & procedures Responsible for audit on Vendor Risk Management compliance & approvals within the bank. Ensuring compliance of application penetration testing and co-ordinating with CISO & application vendor team to ensure tracking and closure of open risk points within the application Ensuring completion of Risk Assessment and Compliance Evaluation of Applications in co-ordination with the IT application owner. Single point of contact for internal/external/regulatory Retail IT Audit compliance. Periodically conduct individual IS reviews to identify IT risks. Responsible for IT Vendor information security audit scope and execution to be conducted by -external IS vendors. Responsible for demonstrating continuous improvement in state of monitoring of information security events. Responsible to timely reporting and resolution of security incidents to IT management teams. Enabling automated log aggregation, correlation, and analysis through ArcSight tool with the help of IT application vendor. Your skills and experience Bachelor of Science or Bachelor of Engineering + MBA equivalent from an accredited college or university (or equivalent) 10-14 years experience in the field of Information Technology/ Information Security (preferably Bank Retail application technology) Experience in the field of Information Security / SOC / Incident Response / Incident Forensics Domain knowledge in the Banking & Financial Payments industry Good written and spoken communication skills A working knowledge of most aspects of information security is essential, as is the ability to apply this knowledge in an open network environment Information Security technical Certifications such as CEH, ECSA, CISA, CISSP etc. Strong working knowledge of various security technologies including architecture, incident management, and forensics. Experience or technical knowledge in financial environments is a plus Professional level of English How well support you
Posted 1 month ago
2.0 - 6.0 years
4 - 7 Lacs
Gurugram
Work from Office
Job Responsibilities To work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements. Management Fee Carried Interest and Expense Calculation & Posting. Capital Calls - Preparation of Capital Call memos, LC Opening, Follow Up with LPs for funding Distribution - Preparation of Distribution working, LP Memo Preparation, Fund Transfer Wire preparation, Repayment of LCs Reconciliation - Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting. Tracking of Capital transactions. Valuation - Valuation of Portfolio Investments. To prepare and submit Fund and Investor Reports accurately as per SLA To meet TAT and deliver error free services To work on partnership accounting Applications To strive to create a healthy and professional work environment in the team Display interpersonal skills in handling the day to day operations on the floor. Suggest and work on process improvements Idea Domain Skills: Very good understanding of Financial Accounting General understanding of Capital Markets General understanding of Banking General understanding of Private Equity / Real Estate / Hedge Funds Hands on experience of Private Equity / Real Estate / Hedge Funds systems Reasonable understanding of Private Equity / Real Estate / Hedge Funds processes such as Accounting, Investor Reporting, Capital Calls, Distribution, Financial Statements etc. Essential General skills Advanced knowledge of MS Office tools. Very Good written & spoken communication skills; Good Analytical Skills & problem solving skills Pro-active & Positive Attitude Ability to Work efficiently and effectively in a team; Excellent Customer facing Skills and Ability to build Rapport with Clients Have the ability to escalate issues on time to ensure quick resolution Good phone & email etiquettes. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed
Posted 1 month ago
5.0 - 9.0 years
5 - 9 Lacs
Gurugram
Work from Office
Job Responsibilities To work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements. Management Fee Carried Interest and Expense Calculation & Posting. Capital Calls - Preparation of Capital Call memos, LC Opening, Follow Up with LPs for funding Distribution - Preparation of Distribution working, LP Memo Preparation, Fund Transfer Wire preparation, Repayment of LCs Reconciliation - Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting. Tracking of Capital transactions. Valuation - Valuation of Portfolio Investments. To prepare and submit Fund and Investor Reports accurately as per SLA To meet TAT and deliver error free services To work on partnership accounting Applications To strive to create a healthy and professional work environment in the team Display interpersonal skills in handling the day to day operations on the floor. Suggest and work on process improvements Idea Domain Skills: Very good understanding of Financial Accounting General understanding of Capital Markets General understanding of Banking General understanding of Private Equity / Real Estate / Hedge Funds Hands on experience of Private Equity / Real Estate / Hedge Funds systems Reasonable understanding of Private Equity / Real Estate / Hedge Funds processes such as Accounting, Investor Reporting, Capital Calls, Distribution, Financial Statements etc. Essential General skills Advanced knowledge of MS Office tools. Very Good written & spoken communication skills; Good Analytical Skills & problem solving skills Pro-active & Positive Attitude Ability to Work efficiently and effectively in a team; Excellent Customer facing Skills and Ability to build Rapport with Clients Have the ability to escalate issues on time to ensure quick resolution Good phone & email etiquettes. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3.0 - 8.0 years
3 - 4 Lacs
Hyderabad
Remote
RESPONSIBILITIES: Material Managements in site. Time to time coordination with clients (Railway Officials). Problems in sites has to be solved. Has to search and arrange a capable labor contractor. (it is an important skill) Projects has to be completed within time.
Posted 1 month ago
2.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
Manage Accounts Payable inaccordance with documented procedures and policies Accurate posting of purchaseinvoices and credit notes to multiple business lines, currencies and legalentities; review the relevant documentation and DOA prior to payment Record invoices based on US andlocal GAAP Audit and process corporate cardstatements, travel expense reports coded and in accordance with policy Liaise with travelers on expensequeries and system queries Ensure compliance and consistency ofinternal control policies in respect to their procedures Maintain files and documentationthoroughly and accurately, in accordance with company policy and acceptedaccounting practices Reconcile vendor statements,research and correct discrepancies Assist in month-end closing andadditional duties/projects as assigned by your manager Suggest and implement processimprovement ideas Prepare MIS, KPIs or dashboard andother process related reports Be a back-up for fellow AP staffwhen needed Required Background 3-6 years of experience inAccounts Payable B Com / M Com / CA Inter / MBA inFinance Excellent written and spokencommunication skills Good team player and interpersonalskills Good understanding of accountingprinciples Prior knowledge or experienceworking on MS Office, Workday and SAP Concur would be an advantage Must have good organizational andfollow-up skills Able to work under pressure and meettight deadlines Client handling through regular email/calls
Posted 1 month ago
5.0 - 10.0 years
9 - 12 Lacs
Chennai
Work from Office
Role Overview We are looking for a dynamic Recruitment Manager / Assistant Manager with strong experience in non-IT permanent hiring, especially from recruitment or staffing agencies. The ideal candidate will be skilled in handling clients independently, leading a team of recruiters, and contributing to business growth through account expansion or new client acquisition. Key Responsibilities Set up a recruitment team, lead and manage a team of recruiters handling multiple client mandates Own and deliver end-to-end recruitment for non-IT positions across varied industries Handle client communication from requirement gathering to final offer closures Monitor recruiter performance, train team members, and ensure quality sourcing pipelines Maintain client satisfaction through timely closures and proactive coordination Work with leadership to identify new business opportunities or expand existing accounts Use job portals, LinkedIn, referrals, and databases to source quality candidates Maintain MIS reports, trackers, and dashboards to monitor hiring progress Participate in weekly review meetings and implement process improvements Requirements Graduate or Postgraduate in HR, Business, or any related discipline 5 to 10 years of recruitment experience in a consultancy or staffing firm Strong exposure to non-IT hiring (sales, admin, operations, marketing, HR, logistics, manufacturing, etc.) Experience in managing clients and mentoring a recruitment team Ability to prioritize requirements, handle pressure, and meet hiring deadlines Comfortable using job portals (Naukri, Monster, Shine), LinkedIn, and internal databases Basic experience or interest in client acquisition will be an added advantage Strong verbal and written communication skills
Posted 1 month ago
10.0 - 12.0 years
8 - 10 Lacs
Noida
Work from Office
Brief Introduction: Vision India is a Business Conglomerate with three main business verticals - Staffing, Skill Development, Rural BPO, and Advisory Services. With a base of 32,000 associates and a client list proudly featuring 150 Indian, MNC, and Government of India/State(s) entities, we offer a solid track record in the Staffing domain, serving a variety of organizations in India, South East Asia, and the Middle East. We hold ISO 9001, ISO 21001:2018, ISO 10002, ISO 14001, ISO/IEC 20000, ISO 27001, and OHSAS 18001 Certifications, and maintain an unwavering focus on delivering quality services to our clients, enabling them to achieve their business goals with cost efficacy. We have consistently grown our top line over the past several years, reaching a revenue of INR 200 Crore for the fiscal year 2022- 23, with year-on-year growth of nearly 50% over the last couple of years. We are positioned for even stronger top line growth in the coming years, driven by significant projects commissioned in 2023-24, as well as our strong fundamentals in the staffing sector. Our captive job portal, JustJob, boasts a database of over 7 million candidates and features 10,000 active jobs. It is trusted by more than 100 corporate entities and government organizations. II. JOB PURPOSE As the HR Operations Manager, you will play a critical role as a key member of our Staffing team, responsible for overseeing and optimizing HR processes, compliance, and employee lifecycle management. You will lead HR operations, payroll, benefits staffing administration, and employee engagement initiatives while ensuring alignment with company policies and labor regulations. Your role will involve managing cross-functional HR teams, driving process efficiencies, and fostering a high-performance culture. III. KEY RESPONSIBILITIES HR Operations Strategy: A. Develop and implement a comprehensive HR operations strategy to enhance staffing efficiency and compliance. B. Identify opportunities to optimize HR processes, technology adoption, and client manpower planning. C. Analyze trends, employee insights, and regulatory changes to drive continuous improvement in staffing operations. Employee Lifecycle Management: A. Oversee the entire employee lifecycle, including onboarding, payroll, benefits administration, and exit management. B. Ensure seamless and compliant execution of HR policies, employee documentation, and records management. C. Implement best practices for employee engagement, retention, and satisfaction. Compliance & Policy Management: A. Ensure compliance with labor laws, statutory regulations, and company policies. B. Develop, update, and enforce HR policies and procedures in alignment with clients needs. C. Manage audits, grievances, and risk mitigation strategies to maintain a legally compliant. HR Technology & Process Optimization: A. Leverage HR technology and automation to streamline processes and improve efficiency. B. Optimize HR workflows, reporting, and analytics to support data-driven decision-making. C. Drive continuous improvement initiatives for HR service delivery and employee experience. Payroll, Billing & Collection Management: A. Oversee accurate and timely payroll processing, benefits administration, and compensation structures. B. Ensure adherence to tax regulations, statutory deductions, and salary compliance frameworks. C. Manage client billing processes, ensuring timely invoicing, accurate documentation, and reconciliation. D. Oversee collections, follow up on outstanding payments, and implement strategies to improve cash flow and reduce delays. IV. KEY PERFORMANCE INDICATORS 1. HR Efficiency & Compliance KPIs: HR Process Efficiency (Time to Hire, Time to Onboard) Compliance Adherence Rate (Labor Law & Statutory Compliance) 2. Employee Lifecycle Management KPIs: Employee Onboarding Satisfaction Score Attrition & Retention Rate Exit Process Efficiency 3. Payroll, Billing & Collection KPIs: Payroll Accuracy & Timeliness Billing Accuracy & Timely Invoicing Collection Efficiency (Outstanding Dues, Collection Turnaround Time) 4. Employee Engagement & Satisfaction KPIs: Employee & Client Engagement Score Vision India Application utilization Workplace Grievance Resolution Time 5. Compliance & Risk Management KPIs: Statutory Compliance Audit Score Legal Disputes & Resolution Efficiency 8. Technology & Process Optimization KPIs: HR Automation & Digital Adoption Rate HRMIS System Downtime & Performance Efficiency Process Improvement Initiatives Implemented 9. Cross-Functional Collaboration KPIs: Alignment between Staffing Team, Finance, etc
Posted 1 month ago
10.0 - 15.0 years
5 - 11 Lacs
Sangareddy, Hyderabad
Work from Office
Experienced Medical Doctor Recruiter with a background in medical college recruitment. Skilled in sourcing, screening, and hiring qualified MBBS and specialist doctors for academic and clinical roles. Must know Telugu Language. Perks and benefits Incentives based on targets.
Posted 1 month ago
5.0 - 10.0 years
3 - 7 Lacs
Pune
Work from Office
Job ID: 199316 Required Travel :No Travel Managerial - No LocationIndia- Pune (Amdocs Site) In one sentence Manages and coordinates the diverse operation of the department/domain, ensuring that the daily operations are coordinated with vital resource and tools; Ensures that operational directives are carried out in full and to completion, and assures that the schedules, meetings and goals work in harmony towards customer happiness; Tracks and maintains the performance of vendors / external parties to uphold company interests. All you need is... Education Graduate Experience: Minimum 5 years Skills: 1. CommunicationStrong command of written and spoken communication.(Hindi ,Marathi, English) 2. KnowledgeProficient in computer skills, including Excel and PowerPoint. Responsibilities: 1. Email ResponseHandle and respond to security-related emails in a timely manner. 2. Work Plan TrackingTrack and update work plans to ensure all security tasks are completed as scheduled. 3. Budgeting and Invoicing HandlingManage budgeting and invoicing processes for security operations. 4. Vendor Payment Follow-upFollow up on payments with vendors to ensure timely transactions. 5. AMC CoordinationCoordinate Annual Maintenance Contracts (AMC) for security systems and equipment. 6. Report MaintenanceMaintain various types of security reports. 7. Fire Evacuation Drill CoordinationOrganize and coordinate fire evacuation drills to ensure preparedness. 8. Security Incident ResponseManage and respond to security incidents promptly and effectively. 9. Security TrainingConduct security training sessions for staff. 10. Physical Security AuditsPerform physical security audits to ensure compliance and safety. 11. ComplianceEnsure adherence to security policies and regulations. 12. Technology ManagementOversee the management of security technologies. 13. MonitoringContinuously monitor security systems and processes. What will your job look like You will handle the work activities of a department / domain and suggests and/or implements changes that will make the output more effective. Collaborate closely with internal partners and external vendors, and supervises execution of activities Supervise and monitor vendor / supplier performance to improve results and uptime, minimize costs, and maintain high levels of customer happiness. You will support managers / employees in their day-to-day coordination and management of business operational activities and/or issue resolution Coordinate communication between internal units and external vendors / suppliers. You will process, approve and follow up on invoices, rate charges, payments, and other financial operations-related issues You will supervise and updates the relevant systems and business operations policies. You will ensure compliance with company's standards and procedures. You will maintain a high level of service to internal / external customers and ensure superb communication between partners. Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com Why you will love this job: You will have responsibility to Manages and coordinates the diverse operation of the departments. You will supervise the work activities of a department/ Supervises and monitors vendor as per Amdocs guidelines. You will work with relevant partners supervise and update the relevant systems and business operations policies. We are giving the opportunity to work with the industry s most sophisticated testing technologies and help customers shift into the new testing realities of the digital world! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Posted 1 month ago
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