Staff Relations Manager

What you will do

The Staff Relations Manager will report to the Senior Manager Staff Relations. In this vital role you will partner closely with Senior Manager Staff Relations, managers, Compliance, and team members in HR to protect Amgen values, investigate suspected violations of HR policy, and provide practical advice and direction on misconduct, counseling, terminations, and performance management.

Key Responsibilities Include:

• Independently conduct internal HR investigations, determine findings, and prepare all required documentation.
• Identify relevant investigation issues, potential evidence, and investigative actions.
• Plan, schedule and conduct effective interviews of complainants, subjects, and witnesses.
• Analyze information collected during investigation and reach timely and well-reasoned conclusions.
• Effectively assess witness credibility
• Create professional, well-drafted investigation records, including investigation plans and summaries.
• Report investigation findings to HR colleagues, legal partners, and business leaders in a clear, concise manner.
• Create and maintain relations with key partners.
• Develop and recommend solutions to managers on a variety of staff relations issues including managing poor performance, documenting, and implementing disciplinary action, and managing conflict.
• Participate as needed in corrective counseling and termination conversations with staff and managers.
• Maintain positive work environment by responding to staff members concerns, proactively addressing issues, and advising management team regarding standard processes.
• Document all cases and issues in tracking systems in a timely manner. Provide regular updates to site leadership and Staff Relations leadership.

Win
What we expect from you.

Qualifications:

Functional Must-Have Skills

• Previous experience conducting HR investigations
• Demonstrated ability to learn and fairly apply company policy, internal HR procedures, investigation procedures, and regulatory guidelines within scope of duties
• In-depth knowledge of national and state laws governing employment and labor
• Ability to maintain and report on confidential information in an appropriate manner
• Ability to conduct research and present findings in an organized manner
• Ability to deliver trainings on behavioural/soft skills topics.

Functional Good-to-Have Skills

• Awareness of emerging HR compliance issues, internally and externally, and the implications to the company

Soft skills

• Highly Preferred: Excellent communication: written/oral/listening, with fluency (written and verbal) in English
• Ability to exercise independent judgment and establish and maintain working relationships with a variety of individuals and groups
• Ability to maneuver conflicting priorities and prioritize time
• Manage heavy workload and complete tasks in a timely manner, balancing high quality and efficiency
• Ability to manage difficult conversations and interactions
• Customer service/client orientation

Basic Qualifications

• Masters in business administration, employment law, Human Resources, or a related field; advanced degree preferred.
• 8+ years of experience in Staff Employee Relations or Workplace Investigation roles