JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Title: Sr. Manager, Project Manager
Experience: 12-15 years
Location: Gurugram, India
Position type: Full time
Timing: 1-10pm India time
Change Strategy & Planning
Develop and deliver end-to-end change management strategies for marketing transformation initiatives (process, technology, org design, capability uplift).
Assess change impact, readiness, risk, and stakeholder landscapes across global and regional teams.
Build integrated change and communication roadmaps aligned to project milestones.
Stakeholder Management & Governance
Partner with global, regional, and local marketing leaders to ensure alignment, buy-in, and a unified approach to change.
Establish governance forums, cadence, and reporting for change initiatives.
Manage cross-functional relationships across Marketing, Operations, Technology, HR, and Business stakeholders.
Communication & Engagement
Lead communication strategy for change programs—messaging, narratives, leadership updates, playbooks, FAQ documents, and business cases.
Ensure clarity of “what’s changing, why, and for whom” across all marketing teams.
Create high-impact presentations and materials for global leadership.
Training, Enablement & Adoption
Drive enablement plans including training sessions, capability-building workshops, and onboarding for new tools and processes.
Develop adoption frameworks, measure effectiveness, and continuously optimize.
Partner with global L&D or product teams to deliver localised rollouts in Gurugram and other hubs.
Change Implementation & Execution
Lead execution of change initiatives across the marketing lifecycle—campaign operations, MarTech, analytics, content operations, compliance, governance, etc.
Ensure consistent adoption of global processes in India-based teams and prevent fragmentation.
Monitor progress, identify roadblocks, and provide corrective recommendations.
Metrics, Reporting & Continuous Improvement
Define KPIs and success measures for change adoption.
Track performance, capture feedback loops, and present insights to leadership.
Create documentation, best practices, and repeatable frameworks for future change rollouts.
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- 10–14 years of experience, with at least 5+ years in Change Management within Marketing, Digital, MarTech, or Transformation environments.
- Experience working in global matrix organisations or GCCs.
- Strong understanding of marketing operations, marketing technology, and campaign processes.
- Proven experience driving adoption of enterprise tools (e.g., Workfront, Salesforce, Marketo, Adobe, DAMs, AI/automation platforms).
- Change Management certifications (Prosci, ACMP) preferred.
- Exceptional communication, presentation, and stakeholder influencing skills.
- Ability to simplify complexity, drive clarity, and build trust across large cross-functional teams.
Key Competencies
- Strategic thinking with hands-on execution.
- Strong stakeholder management ability.
- Ability to navigate ambiguity and drive structure.
- Excellent storytelling, communication, and facilitation skills.
- Analytical mindset & data-driven approach.
- Strong project management and governance capability.
Why This Role Matters
This role is pivotal in ensuring marketing teams across the globe adopt consistent, scalable, and future-ready ways of working. You will shape how marketing operates, collaborates, and delivers impact—making Gurugram a strategic hub for global marketing transformation.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
