Software Engineer

About Company

About Client:

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

ServiceNow Sr. Technical Consultant - Source to Pay

Role:

• Provide technical consulting services to clients, contributing to the design and delivery of technical solutions—including customizing package-based solutions, data design and conversion, technically focused testing, and configuration of technical infrastructure components.
• Strong focus on designing and implementing ServiceNow solutions that support Source-to-Pay (S2P) processes, integrating with procurement, sourcing, and finance systems to streamline operations and enhance value delivery.
• Provide guidance, thought leadership, and hands-on development to both client and internal technical resources.

• Experience in implementing Source-to-Pay
• Hands on experience in S2P processes and procurement/supplier management workflows highly desirable
• Lead or support workshops and requirements gathering, especially for Source-to-Pay workflows, and advise on design best practices
• Develop and implement ServiceNow configurations and customizations to meet business requirements—including procurement, sourcing, and supplier management workflows
• Integrate ServiceNow with ERP and procurement platforms (e.g., SAP, Oracle, Coupa, Ariba)
• Participate in testing, customer demonstrations, UAT, and go-live activities
• Produce high-quality documentation and client training materials
• Proven experience in ServiceNow design and development, ideally in a consulting environment
• Strong scripting skills (JavaScript, HTML/XHTML, XML, CSS, AJAX, AngularJS)
• Solid understanding of service management concepts, delivery assurance principles, and methodologies
• Experience with building custom applications and platform integrations
• Strong customer service focus and ability to present to senior stakeholders

Certifications desired:

• ServiceNow Certified Administrator
• ServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM)
• ServiceNow Application Developer
• Additional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageous