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8.0 - 13.0 years
8 - 12 Lacs
Bengaluru
Work from Office
We are looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery Quality in Bengaluru. Roles and Responsibility Manage and oversee the delivery quality process to ensure high standards. Develop and implement effective quality control measures to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and enhance overall service quality. Analyze data and metrics to measure performance and make informed decisions. Lead and motivate a team of quality professionals to achieve goals. Ensure compliance with industry regulations and company policies. Job Proven experience in managing delivery quality, preferably in IT services or BPO. Strong understanding of quality management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with CRM software is an added advantage. Strong problem-solving skills and attention to detail.
Posted 1 month ago
12.0 - 18.0 years
10 - 14 Lacs
Noida, Greater Noida
Work from Office
Posted On 03rd Apr, 2025 : Role Overview: The Quality Head will be responsible for defining, implementing, and maintaining world-class quality assurance strategies across manufacturing operations, supplier quality, regulatory compliance, and injection molding processes. The role requires strong leadership, analytical thinking, and expertise in industry best practices to promote a strict quality control culture within the organization. Key Responsibilities: Quality Strategy & System Implementation Develop and implement Quality Assurance (QA) and Quality Control (QC) systems aligned with ISO 9001, ISO 14001, ISO 45001 (Occupational Health & Safety), and ESD S20:21 (Electrostatic Discharge Protection). Define and drive KPIs for quality performance, including First Pass Yield (FPY), Defect Per Million Opportunities (DPMO), and Cost of Poor Quality (COPQ). Establish and ensure strict adherence to Standard Operating Procedures (SOPs) for inspection, testing, and validation at every stage of production. Promote a strict quality control culture across all teams, ensuring that every employee understands the importance of quality in manufacturing. Manufacturing of LED TVs, Injection Moulding & Supplier Quality Management Oversee incoming (IQC), in-process (PQC), and final product quality (OQC)to minimize defects and rework. Implement Electrostatic Discharge (ESD) Protection (ESD S20:21) measures to ensure the safety and reliability of electronic components. Work closely with suppliers to improve the quality of raw materials, plastic components, and electronic parts. Conduct supplier audits and enforce compliance with RoHS, REACH, and BIS standards. Manage and optimize injection molding quality control, including: Material selection and testing (resins, polymers). Process parameter optimization to minimize defects such as warping, sink marks, and short shots. Implementation of real-time monitoring and defect detection technologies. Ensuring compliance with industry best practices for plastic components used in electronic products. Compliance & Certifications Ensure compliance with ISO 9001, ISO 14001, ISO 45001, BIS, RoHS, CE, FCC, and other global regulatory requirements. Lead internal and external audits for regulatory approvals and maintain all necessary certifications. Develop and maintain safety and environmental management systems aligned with international best practices. Customer Quality & Market Feedback Analyze customer complaints, warranty claims, and field failures to identify trends and implement Corrective and Preventive Actions (CAPA). Drive continuous improvement initiatives to reduce product returns, warranty costs, and customer dissatisfaction. Collaborate with the after-sales service team to track product performance and reliability in the field. Continuous Improvement & Innovation Implement Lean, Six Sigma, and Kaizen methodologies to drive continuous quality improvement. Introduce automation and AI-based quality inspection techniques to enhance production efficiency. Develop and conduct regular training sessions to ensure all employees, from factory workers to management, understand and adhere to quality standards. Promote a zero-defect mindset within the organization, ensuring proactive rather than reactive quality management. Key Qualifications & Experience: EducationBachelors/Masters degree in Engineering (Electronics, Mechanical, Manufacturing, or Polymer Science). Experience12+ years in Quality Management, preferably in electronics, home appliances, or automotive manufacturing. Expertise in ISO 9001, ISO 14001, ISO 45001, ESD S20:21, Six Sigma (Green/Black Belt preferred), and SPC (Statistical Process Control). Experience with BIS, RoHS, CE, FCC, and other regulatory standards. Hands-on experience in injection molding quality control, defect analysis, and process optimization. Knowledge of AI-based quality inspection, ERP & Quality Management Software (SAP, MES, etc.) is a plus. Key Skills Required: Strong analytical and problem-solving skills (Root Cause Analysis, 8D, FMEA) Leadership and team-building experience in a factory setup Knowledge of global quality management systems Injection moulding quality control & process optimization Experience with ERP & Quality Management Software (SAP, MES, etc.) Ability to collaborate with R&D, Manufacturing, and Supply Chain teams Why Join Be a part of a fast-growing company with innovation-driven leadership and legacy. Opportunity to implement cutting-edge quality processes in electronics and injection molding. Work with a dynamic and high-impact team in a competitive industry. Key Skills : Company Profile Company is ---s most trusted and leading ODM/OEM brand with a complete Made in --- design, development, and manufacturing process. Established in 1984, is one of ---s leading ODM/OEM manufacturers with four decades of industry expertise. As the official ODM for webOS TV in --- and the only TV ODM with a Dolby License, the company focuses on backward integration to optimize costs and enhance production. With a current manufacturing capacity of 1.4 million units per annum, expanding to 3.2 million with a new facility, Company is set to become a major player in ---s electronics manufacturing sector. Its expertise in hardware and software enables it to deliver high-performance products, reinforcing ---s global technology manufacturing capabilities.
Posted 1 month ago
6.0 - 9.0 years
8 - 11 Lacs
Hyderabad
Work from Office
Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step. Exp: 6-9 Years Location: Hyderabad Develop high quality software which meets requirements, promote re-use of software components and facilitates ease of support. Stay current with technology and form best practices. Possess good understanding of design patterns. Practice Agile development and become familiar with Continuous Improvement, Six Sigma Lean principles, and the Scaled Agile Framework. Analyse, design and implement software mechanisms to improve code stability, performance, and reusability. Participate in code review sessions. Provide input and technical content for customer facing documentation, user help materials and customer training. Create high quality documentation, where necessary, for example functional specifications and unit test specifications. Practice TDD/BDD, conduct unit tests, track problems, and implement changes to ensure adherence to test plan for functional and non-functional requirements. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is Candescent s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
We are seeking a detail-oriented and proactive Operations Specialist to join our team. The successful candidate will manage critical operational functions, including legal documentation, invoicing processes, and project controls. This role requires a strong understanding of operational workflows, excellent organizational skills, and the ability to ensure compliance and accuracy in fast-paced environments. The Operations Specialist will collaborate with cross-functional teams to support project delivery and financial accuracy while maintaining high standards of documentation and process efficiency. Key Responsibilities Legal Documentation-Draft, review, and manage legal documents, including contracts, non-disclosure agreements (NDAs), service agreements, and compliance forms. Ensure all documentation adheres to company policies, industry regulations, and legal standards.Maintain an organized repository of legal documents, ensuring accessibility and version control.Liaise with internal stakeholders (e.g., legal, finance, and project teams) and external partners to finalize agreements. Track document lifecycles, including renewals, amendments, and terminations.Invoicing and Financial OversightProcess, review, and validate invoices for accuracy, ensuring alignment with contracts and purchase orders. Manage invoice workflows, including issuance, tracking, and timely resolution of discrepancies.Collaborate with the finance team to ensure accurate billing, payment tracking, and reconciliation. Maintain records of invoices and payments in compliance with audit requirements.Identify and implement process improvements to streamline invoicing and reduce errors.Project ControlsSupport project planning and execution by monitoring timelines, budgets, and resource allocation. Develop and maintain project control tools, such as dashboards, schedules, and status reports. Track key performance indicators (KPIs) and project milestones to ensure on-time and on-budget delivery. Identify risks and bottlenecks in project workflows, proposing solutions to mitigate issues.Assist project managers in preparing reports for stakeholders, including cost analyses and progress updates.General Operations SupportStreamline operational processes to enhance efficiency and scalability. Coordinate with cross-functional teams to ensure seamless communication and workflow alignment.Maintain accurate and up-to-date records in company systems (e.g., ERP, CRM, or project management tools).Support audits and compliance reviews by providing documentation and process insights. Contribute to team initiatives, including process documentation and training. Qualification: Bachelors degree in Business Administration, Operations Management, Finance, or a related field (or equivalent experience). Experience in operations, project controls, or a similar role with exposure to legal documentation and invoicing. Strong understanding of contract management and legal documentation processes. Proficiency in invoice processing and financial reconciliation. Experience with project control methodologies (e.g., tracking budgets, schedules, and deliverables).Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools (e.g., Asana, Trello, MS Project, or similar). Exceptional attention to detail and organizational skills.Ability to manage multiple priorities and meet deadlines in a dynamic environment. Excellent communication skills, with the ability to collaborate with diverse stakeholders.PreferredExperience in industries such as construction, consulting, manufacturing, or technology. Familiarity with ERP systems (e.g., SAP, Oracle, NetSuite) or accounting software (e.g., QuickBooks, Xero).Knowledge of compliance frameworks (e.g., GDPR, SOX, or industry-specific regulations). Certification in project management (e.g., PMP, CAPM) or operations (e.g., Lean, Six Sigma). Experience with data visualization tools (e.g., Tableau, Power BI) for reporting. Key Competencies Analytical Thinking: Ability to analyze complex data sets, identify trends, and propose actionable solutions. Process Orientation: Strong focus on optimizing workflows and maintaining accuracy. Problem-Solving: Proactive in addressing operational challenges and mitigating risks. Collaboration: Comfortable working with cross-functional teams and external partners. Adaptability: Thrives in a fast-paced environment with evolving priorities. Work Environment: This role may involve occasional travel to project sites or client locations. Standard working hours with occasional flexibility required to meet project deadlines.
Posted 1 month ago
0.0 - 5.0 years
4 - 4 Lacs
Hyderabad
Remote
Job Title: MHLS Associate (L3) (Work from Home with limited VCC Locations) Locations Available: Andhra Pradesh, Telangana, Karnataka, Tamilnadu, Maharashtra, Uttar Pradesh, Delhi, Punjab, Rajasthan, Kerala, West Bengal This is work from Home based, for 06 months contract on Amazon payroll. About Amazon India Development Centers : Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Bangalore (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. About the team: HR Services is comprised of the following teams: HR Operations, HR Compliance, Leave of Absence and Accommodations (LOAA) and several support functions that include ACES, Finance & Analytics, Vendor Management and Content Management. The umbrella of HR Services includes the following teams: the MyHR Live Support (MHLS), Onboarding, PeoplePortal and Payroll Support, Data Management, Exits, and Internal Transfers. These teams are located in Hyderabad & Bangalore to provide for follow-the-sun support of these key activities. We are looking for a dynamic, organized self-starter to join our MHLS Core team. The MHLS associate will work closely with the MHLS team in the US to provide a variety of HR services to North American Employees. We have an immediate need for dedicated professionals to join team in their HR Contact Center. Be the voice of MHLS, as the first point of contact for Employees, Managers and the HR community. Deliver highest standards of service in any customer interaction and ensuring an accurate, efficient & personalized resolution of queries through effective usage of systems, tools & resources. Key job responsibilities The MHLS team is comprised of HR Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MHLS Professionals your responsibilities will be: Handle inbound and outbound calls from Amazon employees regarding their HR queries Receive queries via phone or chat and log contacts into the shared service case management system. Responsible to work on Ticketing to resolve the queries received from the employee Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc. Adhere to defined processes and ensure delivery in accordance with set quality standards Thorough knowledge of policies & processes for multiple Customers group Ensure the Service level are achieved at all times for HRS processes Use high judgement, critical thinking and rationale to balance process adherence with employees needs to analyze and decide on suitable resolutions Integrity and discretion in dealing with sensitive information and ensure data privacy at all times Take ownership for query resolution and individual metrics Basic qualifications A bachelor's degree Minimum of 0 -10 years of experience in international voice process Willingness to handle calls Willingness to work in call center / contact center / Help desk environment Willingness to work in 24*7 support process including night shifts Proficient with MS Excel, Word, email writing Application of Phone and email etiquettes in customer interactions Preferred qualifications Handling HR help desk is desirable Experience in HR/HR shared services Experience in PeoplePortal Domestic Relocation Provided: No Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational, changes every 3-4 months) Weekly Off: Rotational two consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days may change every 3-4 months) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Posted 1 month ago
4.0 - 9.0 years
7 - 17 Lacs
Hyderabad
Work from Office
About this role: Wells Fargo is seeking a Senior Information Security Engineer to provide cyber risk and threat identification by proactively and continuously monitoring the internal and external landscape for events, risks, threats, malicious code, vulnerabilities, and attacks related to the Financial Services industry or Wells Fargo Specifically. Candidate should be highly motivated with Remote Access solutions VPN-Engineering to join our dynamic team. Remote Access solution team provides technical expertise in designing and implementing secure remote access solution and managing the infrastructure of a large organization. The primary goal for this role is to ensure system reliability of secure remote access with enhanced operational procedures and troubleshooting end users issues In this role, you will: Lead or participate in computer security incident response activities for moderately complex events Conduct technical investigation of security related incidents and post incident digital forensics to identify causes and recommend future mitigation strategies Provide security consulting on medium projects for internal clients to ensure conformity with corporate information, security policy, and standards Design, document, test, maintain, and provide issue resolution recommendations for moderately complex security solutions related to networking, cryptography, cloud, authentication and directory services, email, internet, applications, and endpoint security Review and correlate security logs Utilize subject matter knowledge in industry leading security solutions and best practices to implement one or more components of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity Identify security vulnerabilities and issues, perform risk assessments, and evaluate remediation alternatives Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience working in the Palo Alto Firewall Global Protect. Recent experience in implementing and supporting Palo Alto Global Protect VPN solution. CCNA or CCNA-Security or Palo Alto Networks Certified Network Security Engineer (PCNSE) certified. Leading and/or supporting the Palo Alto Global Protect VPN infrastructure operations with on-call responsibilities. 2+ years of Intermediate to Advanced level experience with scripting/automation using tools such as: Bash, Ansible Playbook/Role Development, PowerShell, Python, etc. 2+ years advanced understanding of Network concepts like DNS, Firewall and Load Balancing. Proven experience with change and incident management practices in medium to large enterprise environments. Basic understanding of TLS, Certificates, and MTLS. Intimate knowledge of the inner workings of the Internet. Experience with Agile Scrum or Kanban methodologies. Excellent verbal, written, and interpersonal communication skills. Advanced Information Security technical skills and solid knowledge and understanding of information security practices and policies. ServiceNow, Jira and Confluence experience. Technical documentation experience. Strategic planning experience in translating leadership vision into executable strategies and initiatives. Technology experience in the Financial Services sector. Ability to coordinate completion of multiple tasks and meet aggressive time frames. Advanced critical thinking, problem solving and technical troubleshooting abilities. Strong analytical skills with high attention to detail and accuracy. Experience with and the ability to thrive in a complex and fast-paced technology and/or information security organization, within a large enterprise environment. Experience with Information Security Frameworks and standards (FFIEC, NIST, ISO). Ability to work off hours and occasional weekends to support change activities. Managed service delivery certifications like ITIL, Six Sigma will be beneficial. Job Expectations: Knowledge in maintaining, configuration, upgrades of Palo Alto platforms and configuring the Global Protect as per design. Troubleshoot, identify and resolve Global Protect VPN issues and providing detailed root cause analysis regarding the problem. Strong knowledge and experience in Palo Alto HIP/ Host-Checker policies, alert configuration. Good knowledge of the TCP, HTTP, SSL protocol and headers, as well as packet-level protocol analysis capabilities. Knowledge of Active Directory (machine/user objects, Organizational Units, group policy processing, etc.). Strong knowledge and experience in the areas of IP routing, switching, load-balancing, and advanced network automation techniques and solutions. Strong knowledge in the development of secure Network architectures and standards. Strong experience with the application of advanced network-based technical security controls in large enterprise network environments. Leading and/or supporting the Palo Alto Global Protect VPN infrastructure operations with on-call responsibilities. Knowledge of DNS, DHCP, proxy technology, and Unix-based network appliances. Experience with large-scale enterprise security solutions spanning multiple business functions and geographic locations. Experience working with multifactor authentication. Ability to work periodic after-hours work including participation in an on-call rotation. Demonstrated enterprise experience in change management process. Strong working knowledge of providing/understanding network security documentation. Provide enterprise risk and threat communication efforts to key groups and the enterprise regarding potential threats and remediation efforts - including the ability to develop blog posts with effective analysis and actionable intelligence based on relevant security events. Providing checklist, guidelines and implementation for Palo Alto Global Protect polices and investigation of security. Intimate knowledge of the TCP, HTTP, SSL protocol and headers, as well as packet-level protocol analysis capabilities. Track record of consistent proven experience with network infrastructure systems and Internet technologies. Maintain an awareness of bank security policies and government regulations pertaining to information security. Create and deliver information security presentations and reports to internal support teams, LOB s and leadership. Develop and maintain operational documentation and procedures. Participates in the research, analysis, design, testing and implementation of complex computer network security/protection technologies for company information and network systems/applications. Assists customers in identifying security solutions for the company's networks and virtual private networks, application systems, key public infrastructures, authentication and directory services to ensure the security of the network and confidential data. Participates in computer security incident response activities and the technical investigations of security-related incidents. Experience working in an environment utilizing Agile methodology and processing workflow using Jira tool. Experience with logging, monitoring and data analysis tools such as Splunk, Google Cloud Platform and Grafana. Experience at on-call support for network security related issues. Collaborate and influence all levels of professionals including managers. Responsible for staging/configuration of network security products and implementations by following strict change management guidelines. Knowledge and understanding of Zero Trust Network Access concepts, systems, methodologies. Assist other security engineers at analysis or implementation work as needed. Periodic assignment to the team on-call rotation. Periodic assignment to the team on-call rotation. Document project progress and milestones. Document monthly initiative updates to keep management abreast of progress. Candidate should be highly motivated with Remote Access solutions VPN-Engineering to join our dynamic team. Remote Access solution team provides technical expertise in designing and implementing secure remote access solution and managing the infrastructure of a large organization. The primary goal for this role is to ensure system reliability of secure remote access with enhanced operational procedures and troubleshooting end users issues. Designing secure remote access policies to meet business requirements. Contribute to planning, testing and documenting environment changes which include new integrations as well as the existing environment. Configure HIP/ Host-Checker policies, alert handlers, recommend solutions to potential performance issues, etc. Will be actively involved in Audit-related activities. Support production deployments after-hours for Palo Alto infrastructure maintenance activities which involve communication and coordination with Engineering, Operations, Project Management, and Customer Application resources to ensure the scheduled deployments are successful.
Posted 1 month ago
18.0 - 23.0 years
20 - 27 Lacs
Noida
Work from Office
Job Title: General Manager Purchase Electronics Components Manufacturing Location: Noida, Uttar Pradesh Experience Required: 18 to 23 Years Salary: Up to 40 LPA Industry: Electronics / EMS / Automotive Electronics / Consumer Electronics Position Overview: We are looking for a seasoned leader to head our Electronics Components Manufacturing Division . The ideal candidate should have deep expertise in SMT, PCBA, component assembly , and high-volume electronics production , with strong business acumen to drive productivity, cost optimization, and delivery excellence. Manufacturing Operations Leadership: Lead and manage end-to-end electronics manufacturing operations including SMT lines, DIP, wave soldering, testing, and packaging . Ensure high throughput, efficiency, and productivity through Lean Manufacturing, TPM, and Six Sigma practices. Own production planning, scheduling, and resource allocation in alignment with demand forecasts. Quality & Process Control: Drive stringent process controls, inline inspection (AOI/X-ray), ICT, FCT, and yield improvement initiatives . Ensure compliance with ISO 9001, IATF 16949, ISO 14001 , and other customer-specific quality standards. Implement zero-defect culture and structured problem-solving (RCA, 8D, CAPA). Technology & Engineering: Lead introduction and scale-up of new technologies including automation, robotics, and Industry 4.0 practices. Collaborate with R&D for DFM/DFT reviews and seamless new product introductions (NPI). Optimize machine layouts, material flow, and equipment efficiency (OEE). People & Cost Management: Manage a workforce of 300 800+ people, including engineers, supervisors, operators, and support staff. Lead training and competency development across levels. Drive cost reduction, inventory control, scrap minimization , and utility optimization initiatives. Cross-functional Collaboration: Work closely with procurement, quality, planning, and sales teams for integrated execution. Engage with top leadership for monthly KPIs, plant reviews, and strategic growth initiatives. Key Skills & Expertise: Expertise in electronics components manufacturing , PCBA , SMT/DIP processes , and EMS operations . Strong knowledge of electronics component behavior and manufacturing defects . Excellent leadership, decision-making, and stakeholder management skills. Experience with SAP/ERP , MES systems , and automated production data tracking . Educational Qualification: B.E./B.Tech in Electronics / Electrical / Industrial Engineering. Procurement Strategy, Strategic Sourcing, Vendor Development
Posted 1 month ago
10.0 - 16.0 years
30 - 35 Lacs
Indore, Baddi
Work from Office
Roles and Responsibilities Responsible for oversee overall production processes to ensure efficient, timely and cost-effective output. Responsible for planning, organizing and directing manufacturing operations, Managing resources, implementing quality control measures and leading production teams to meet production goals. Responsible for Production Planning, Developing and implementing production plans to meet sales targets and customer demands, Ensuring sufficient resources to meet production requirements, Identifying and implementing strategies to enhance production efficiency and reduce costs, collaborating with R&D to optimize production processes for new products. Responsible to Managing relationships with suppliers and ensuring timely delivery of materials, Creating and managing production, schedules to optimize resource utilization, Overseeing quality assurance processes to meet product standards, Maintaining optimal inventory levels to balance supply and demand, Ensuring proper maintenance of production equipment to minimize downtime, Managing and motivating the production team to achieve goals, Identifying training needs and providing opportunities for employee growth, Setting performance expectations, conducting reviews, and providing feedback, Maintaining positive relationships with employees and labor unions, Ensuring a safe working environment and compliance with regulations, active participation in health & safety initiatives, taking a lead role in safety optimization in the drive towards zero incidents, Optimization of resources etc.
Posted 1 month ago
3.0 - 6.0 years
4 - 9 Lacs
Pune
Work from Office
Your role A process savvy individual with an eye for quality. Must have implementation experience of Quality frameworks and Delivery Excellence methodology used in Quality Management and IT industry. Sound Knowledge of delivery methods and frameworks (Project & Service Management , Agile, ITIL ). Good understanding of industry best practices and its implementation Your profile Led end-to-end process implementation across diverse life cycles including Development, Maintenance, and Innovation. Reviewed contracts and SOWs to align service delivery with quality, risk, and compliance standards. Drove process awareness through training, tool setup, audits, and continuous improvement initiatives like Six Sigma. Delivered performance insights via monthly reviews, ensuring audit readiness and adherence to Agile, ITIL, and Waterfall frameworks. Clear understanding of various IT industry best Standards, frameworks and models ISO 9001, ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFe Participate / Conduct focus reviews and deep dive reviews of critical projects Knowledge sharing and guidance to team member What you'll love about working here Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work. Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
Posted 1 month ago
10.0 - 15.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Job Title : Operations Specialist (Legal Documentation, Invoicing, and Project Controls) Location: Hyderabad Employment Type: Full-Time We are seeking a detail-oriented and proactive Operations Specialist to join our team. The successful candidate will manage critical operational functions, including legal documentation, invoicing processes, and project controls. This role requires a strong understanding of operational workflows, excellent organizational skills, and the ability to ensure compliance and accuracy in fast-paced environments. The Operations Specialist will collaborate with cross-functional teams to support project delivery and financial accuracy while maintaining high standards of documentation and process efficiency. Key Responsibilities Legal Documentation-Draft, review, and manage legal documents, including contracts, non-disclosure agreements (NDAs), service agreements, and compliance forms. Ensure all documentation adheres to company policies, industry regulations, and legal standards.Maintain an organized repository of legal documents, ensuring accessibility and version control.Liaise with internal stakeholders (e.g., legal, finance, and project teams) and external partners to finalize agreements. Track document lifecycles, including renewals, amendments, and terminations.Invoicing and Financial OversightProcess, review, and validate invoices for accuracy, ensuring alignment with contracts and purchase orders. Manage invoice workflows, including issuance, tracking, and timely resolution of discrepancies.Collaborate with the finance team to ensure accurate billing, payment tracking, and reconciliation. Maintain records of invoices and payments in compliance with audit requirements.Identify and implement process improvements to streamline invoicing and reduce errors.Project ControlsSupport project planning and execution by monitoring timelines, budgets, and resource allocation. Develop and maintain project control tools, such as dashboards, schedules, and status reports. Track key performance indicators (KPIs) and project milestones to ensure on-time and on-budget delivery. Identify risks and bottlenecks in project workflows, proposing solutions to mitigate issues.Assist project managers in preparing reports for stakeholders, including cost analyses and progress updates.General Operations SupportStreamline operational processes to enhance efficiency and scalability. Coordinate with cross-functional teams to ensure seamless communication and workflow alignment.Maintain accurate and up-to-date records in company systems (e.g., ERP, CRM, or project management tools).Support audits and compliance reviews by providing documentation and process insights. Contribute to team initiatives, including process documentation and training. Qualification: Bachelors degree in Business Administration, Operations Management, Finance, or a related field (or equivalent experience). Experience in operations, project controls, or a similar role with exposure to legal documentation and invoicing. Strong understanding of contract management and legal documentation processes. Proficiency in invoice processing and financial reconciliation. Experience with project control methodologies (e.g., tracking budgets, schedules, and deliverables).Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools (e.g., Asana, Trello, MS Project, or similar). Exceptional attention to detail and organizational skills.Ability to manage multiple priorities and meet deadlines in a dynamic environment. Excellent communication skills, with the ability to collaborate with diverse stakeholders.PreferredExperience in industries such as construction, consulting, manufacturing, or technology. Familiarity with ERP systems (e.g., SAP, Oracle, NetSuite) or accounting software (e.g., QuickBooks, Xero).Knowledge of compliance frameworks (e.g., GDPR, SOX, or industry-specific regulations). Certification in project management (e.g., PMP, CAPM) or operations (e.g., Lean, Six Sigma). Experience with data visualization tools (e.g., Tableau, Power BI) for reporting. Key Competencies Analytical Thinking: Ability to analyze complex data sets, identify trends, and propose actionable solutions. Process Orientation: Strong focus on optimizing workflows and maintaining accuracy. Problem-Solving: Proactive in addressing operational challenges and mitigating risks. Collaboration: Comfortable working with cross-functional teams and external partners. Adaptability: Thrives in a fast-paced environment with evolving priorities. Work Environment: This role may involve occasional travel to project sites or client locations. Standard working hours with occasional flexibility required to meet project deadlines.
Posted 1 month ago
10.0 - 15.0 years
12 - 17 Lacs
Hyderabad
Work from Office
Job Title : Operations Specialist (Legal Documentation, Invoicing, and Project Controls) We are seeking a detail-oriented and proactive Operations Specialist to join our team. The successful candidate will manage critical operational functions, including legal documentation, invoicing processes, and project controls. This role requires a strong understanding of operational workflows, excellent organizational skills, and the ability to ensure compliance and accuracy in fast-paced environments. The Operations Specialist will collaborate with cross-functional teams to support project delivery and financial accuracy while maintaining high standards of documentation and process efficiency. Key Responsibilities Legal Documentation-Draft, review, and manage legal documents, including contracts, non-disclosure agreements (NDAs), service agreements, and compliance forms. Ensure all documentation adheres to company policies, industry regulations, and legal standards.Maintain an organized repository of legal documents, ensuring accessibility and version control.Liaise with internal stakeholders (e.g., legal, finance, and project teams) and external partners to finalize agreements. Track document lifecycles, including renewals, amendments, and terminations.Invoicing and Financial OversightProcess, review, and validate invoices for accuracy, ensuring alignment with contracts and purchase orders. Manage invoice workflows, including issuance, tracking, and timely resolution of discrepancies.Collaborate with the finance team to ensure accurate billing, payment tracking, and reconciliation. Maintain records of invoices and payments in compliance with audit requirements.Identify and implement process improvements to streamline invoicing and reduce errors.Project ControlsSupport project planning and execution by monitoring timelines, budgets, and resource allocation. Develop and maintain project control tools, such as dashboards, schedules, and status reports. Track key performance indicators (KPIs) and project milestones to ensure on-time and on-budget delivery. Identify risks and bottlenecks in project workflows, proposing solutions to mitigate issues.Assist project managers in preparing reports for stakeholders, including cost analyses and progress updates.General Operations SupportStreamline operational processes to enhance efficiency and scalability. Coordinate with cross-functional teams to ensure seamless communication and workflow alignment.Maintain accurate and up-to-date records in company systems (e.g., ERP, CRM, or project management tools).Support audits and compliance reviews by providing documentation and process insights. Contribute to team initiatives, including process documentation and training. Qualification: Bachelor s degree in Business Administration, Operations Management, Finance, or a related field (or equivalent experience). Experience in operations, project controls, or a similar role with exposure to legal documentation and invoicing. Strong understanding of contract management and legal documentation processes. Proficiency in invoice processing and financial reconciliation. Experience with project control methodologies (e.g., tracking budgets, schedules, and deliverables).Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools (e.g., Asana, Trello, MS Project, or similar). Exceptional attention to detail and organizational skills.Ability to manage multiple priorities and meet deadlines in a dynamic environment. Excellent communication skills, with the ability to collaborate with diverse stakeholders.PreferredExperience in industries such as construction, consulting, manufacturing, or technology. Familiarity with ERP systems (e.g., SAP, Oracle, NetSuite) or accounting software (e.g., QuickBooks, Xero).Knowledge of compliance frameworks (e.g., GDPR, SOX, or industry-specific regulations). Certification in project management (e.g., PMP, CAPM) or operations (e.g., Lean, Six Sigma). Experience with data visualization tools (e.g., Tableau, Power BI) for reporting. Key Competencies Analytical Thinking: Ability to analyze complex data sets, identify trends, and propose actionable solutions. Process Orientation: Strong focus on optimizing workflows and maintaining accuracy. Problem-Solving: Proactive in addressing operational challenges and mitigating risks. Collaboration: Comfortable working with cross-functional teams and external partners. Adaptability: Thrives in a fast-paced environment with evolving priorities. Work Environment: This role may involve occasional travel to project sites or client locations. Standard working hours with occasional flexibility required to meet project deadlines.
Posted 1 month ago
7.0 - 11.0 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Operations Management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Team Lead What are we looking for 10 to 15 years of experience5-7 years of experience in the ITES industry and in program management and leading teams of 30+ ResourcesExceptional leadership skills, with the ability to communicate a vision that inspires and motivates IT operations staff and aligns to the IT and business strategyKnowledge on any CMS, Website publishing, HostingFlexible working in shiftsCertifications ITIL, SixSigma, PMP, Digital Marketing Roles and Responsibilities: FINANCE:Responsible for monitoring and optimizing/improving the companys CCIs, costs and minimizing the impacts of revenue risks such as booked not staffed positions. Responsible for teams time tracking impact in budgets (overruns, re-estimations, change orders, allocations and risks).CLIENT:Coordination and delivery of SOWs/LOEsSet up of travel arrangements (client visits and Accenture on-site visits) Manage escalation and incidents processes (E2E)Manage customer satisfaction (define indicators, apply data collection process, analysis and take corrective and preventions actions)Identify business growth opportunitiesEnsure account continuity based on set metrics / SLAs / KPIs (performance)Define, implement and manage reporting structureManage team structure and allocationsRESOURCES:Manage/Lead a set of teams/accounts providing leadership, guidance and organization to the projects under his/her command. Define and evaluate direct reports business objectives (PA Process)Follow up on team members defined career path and professional growth opportunities. Define, implement and follow up on teams training program First point of escalation for resources internal conflicts / incidentsPROCESSES:Delivery Manager must be on a constant effort to make its channel more efficient and productive, this is a required trait for any Delivery Manager in the company, as they will have close contact to the teams and the clients satisfaction. Responsible completeness, quality and timeliness of all client deliveries. Implementation, continual improvement, and ensure utilization of teams SOPs. Provide AM team with proper sales support (technical approach and samples/case studies). Support to E2E recruiting and staffing processes (hiring manager) Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
3 - 6 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - User Experience (UX) Design Designation: Creative Production Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do UI/UX designer What are we looking for Graduate with Excellent written and verbal English skillsMin. 7-10 years of experienceAgile project managementExceptional leadership skills, Communications skills & Client Management skillsKnowledge on any CMS, Website publishing, HostingStrong customer service, team development, problem solving skills and adaptability to changing environmentsFlexible working in shiftsCertifications ITIL, SixSigma, PMP, Digital Marketing Roles and Responsibilities: Has rich experience working with Creative Teams has a deeper understanding of Creative Process, understands UX and UI based Design methodology and has experience working on Creative Tools to be able to guide and support the creative artists in the team. Develops and maintains the maintenance plans/timelines, project plans/timelines, support plan summaries and production requirements documents Weekly status/planning session with the Client/Leads/TeamMonitoring and Reporting ProgressCreating Charts and SchedulesExtensive planning and project trackingManage and prioritize multiple projectsManage efficiently the pool of resourcesMonitor and manage the project riskManage changes on project scopeReport to the steering committee, raising strategic issuesDevelop and improve work processes and metricsCoordinate and ensure quality standards are metResponsible for accomplishing the project objectives within the constraints of the projectManage internal communications and external client relations with the ability to lead discussions and conference communicationsBe a strong team builder Qualification Any Graduation
Posted 1 month ago
10.0 - 12.0 years
20 - 25 Lacs
Bengaluru
Work from Office
In this role you will have the opportunity to Work as Principal Engineer, Quality Assurance accountable for overall product quality of the NPI releases. The Principal Engineer provides independent oversight of the design input process, design V&V activities, design transfer and product realization, and performance in the field to ensure that all design requirements are effectively met. The Principal Engineer also provides analytics to the Business on the efficacy, efficiency of the design and product realization processes. Opportunity to learn End to End product development as Responsible Quality representative driving compliance throughout Product life cycle. We are looking for a dynamic individual to join our Quality and Reliability Engineering team. The candidate is expected to have demonstrated proficiency in the philosophy of Quality. The candidate should demonstrate strong systems engineering fundamentals across all critical engineering domains important to product quality. The candidate should be able to challenge the status quo and be able to appropriately represent the voice of the customer to core teams while making decisions related to product quality. The ideal successful candidate Responsibilities: Responsible for all aspects of product quality from PRD to Production handover for high volume production development until sustaining. Single point of contact, representing and driving quality in all program team meetings. Conduct cross-site, cross-team lessons learned for any Quality issues during development and sustaining phases of Product Life-Cycle Participate in Engineering reviews ( PRD, DFx, Qualification sync, test plan, RDT ) and forecast potential quality risk Perform quality risk assessment to a project and drive for mitigations enabling business, apart from being a gatekeeper Identify process gaps in the Product Life Cycle (PLC) and continuously highlight improvement actions for the execution teams Influence quality culture and mindset across the company and bring in more strategic goals Demonstrated to take data based decisions and resolve contentions Qualifications Bachelor or Masters Degree in Electrical/Electronic based Engineering 10 to 12yrs of certified professional experience in quality engineering Thorough understanding on Product Life Cycle and process-gap identification Exposure to factory processes and hands-on is a big advantage Experience and hands-on in, E2E product development, factory and customer quality Driving product quality and reliability working with CFT, Six sigma GB/BB would be added advantage Design for Quality / Reliability, pFMEA, DFMEA, DFM, DFT, Root cause analysis NPI product development and sustenance Data analysis and data-based decision making and action Process improvements drives for structural quality improvements Influencing CFT for decisions of betterment of quality Good understanding on Program Management Quality challenges and levers Product Qualification cycle RDT & ORT for Electronics Have Demonstrated, Strong teamwork Communication and leadership capabilities in driving cross-functional working teams Strategically and methodically thinking to bring the right balance of product quality in meeting customer and company needs is essential to the success of this role Influencing skills
Posted 1 month ago
15.0 - 18.0 years
13 - 17 Lacs
Bengaluru
Work from Office
We re looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. What YOU WILL EXPERIENCE IN THIS POSITION: In this position, you will get to: Plant Operations: Coordinating plant activities for the set up standards with accountability for strategic utilization & deployment of available resources to achieve organizational objectives. Preparing manuals & work instructions for operations for the unit and maintaining reports for facilitating decision making by the management. Production Operations: Developing production plans & schedules, arranging for resources to ensure achievement of organizational targets as per budgeted parameters. Mentoring subordinates and ensuring amicable employee relations on the shop floor. Vendor Development: Developing long-term partnerships with suppliers; managing day-to-day supplier performance of vendors to ensure meeting of service, cost, delivery and quality norms. Consistently evaluating vendor performance adherence to predefined specifications and supply of quality material / execution of job works. Quality Assurance: Monitoring adherence to quality systems and comply with KAIZEN/5 S/TPM/OEE/POKA YOKE/ISO quality standards and maintaining requisite documents. Implementing quality systems procedures in the organization to reduce rejections and ensure zero defect products. Team Management: Directing, leading & motivating workforce and imparting continuous on job training for accomplishing greater operational effectiveness / efficiency. Will work across countries with other Plant Managers and across other Regions You have: Academic background in Graduate Degree in Engineering or relevant discipline . An MBA or relevant advance is a plus Previous experience in or with Experience of 15 to 18 years in credible operations leader with experience at manufacturing companies known for world-class operating systems, processes, tools and performance. Ideal candidate will bring experience from manufacturing and supply chain perspectives, as well as demonstrated leadership in Continuous Improvement initiatives (Lean Mfg, Six Sigma). WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the worlds most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com . Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We re known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees
Posted 1 month ago
9.0 - 12.0 years
9 - 13 Lacs
Jaipur
Work from Office
Quality Assurance Manager Position Summary: The Quality Assurance Manager is integral to the success of Hexure s products and company. This role is responsible for developing and implementing a comprehensive Quality Assurance strategy that aligns with the goals of the Client Delivery organization and broader company vision. The Quality Assurance Manager ensures high quality and reliability of software deliveries across all platforms, supporting Client Delivery teams. This position involves leading and mentoring a team of QA professionals and coordinating all testing efforts. The role requires conducting tests, performing root cause analysis, trend identification, and corrective action planning for gaps in test coverage and/or defect remediation. The Quality Assurance Manager will drive the development and implementation of quality assurance policies and automated testing efforts, ensuring thorough testing of enhancements, bug fixes, and new features. Additionally, the role involves fostering a culture of quality and collaboration within the team and across departments, partnering with upstream solutions consultants, developers, and configurators to ensure completeness of specifications and unit testing to increase automatability of QA team test cases. The Quality Assurance Manager will also be responsible for maintaining a robust test plan/case/script library and driving automation through team training. About US (Hexure India): Headquartered in the city of Jaipur, Rajasthan, we are a team of highly motivated and committed individuals with years of expertise, developing and delivering innovative sales automation solutions for the insurance and financial services industries. We work collectively with our US-based company to develop software solutions that are intuitive, easy to use, and compliant. Together as a team, we strive to provide our insurance carrier and distributor clients best-in-class sales solutions that transform business processes and empower sales across all insurance, retirement and investment products. We encourage creativity and innovation, champion teamwork and are committed to being the best at what we do and always have our customers best interest in mind. Employment Benefits Package Includes: 100% employer paid medical insurance for family, 100 % employer paid accidental insurance. 100% employer paid term insurance. Pre-tax savings programs and retirement planning programs. Parking, Team Building Activities, Employee Appreciation Events. Hybrid work schedule. Twenty days annual paid time off/sick time on an accrual basis, Maternity Leave, Paternity Leave and Bereavement Leave. Casual work environment with 5-day week. Deliverables and Performance Measures: Team Leadership: Lead, mentor, and grow a high-performing team of QA professionals. Conduct regular performance reviews, provide constructive feedback, and facilitate ongoing training and development to enhance team capabilities. Provide guidance, support, and mentoring to QA Analysts and Senior QA Analysts. Quality Assurance Strategy: Develop, implement, and maintain comprehensive QA processes and standards. Define and enforce testing methodologies, including manual and automated testing processes, to ensure deliverables are of the highest quality. Identify and mitigate risks in the testing cycle. Client Collaboration: Collaborate with client-facing teams, such as Strategic Account Management and Client Delivery Vertical Leads and Project Managers, to ensure client expectations are met and exceeded. Partner with clients to understand their quality requirements, review deliverables, and make recommendations for continuous improvement. Testing Management: Oversee the planning, design, and execution of manual and automated test cases. Ensure thorough testing of enhancements, bug fixes, and new features. Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign-off criteria. Process Improvements: Continuously improve workflows and tools to increase efficiency. Stay updated on emerging QA technologies and trends. Reporting and Documentation: Track and report QA metrics (e.g., test coverage, pass/fail rates, defect slippage). Document and communicate test results, defects, and resolutions to stakeholders. What Will Make You Successful: Deep understanding of QA methodologies, standards, and frameworks (e.g., Six Sigma, ISO, TQM). Proficiency in creating and managing QA processes and documentation. Knowledge of testing tools and automation frameworks (e.g., Selenium, JIRA, TestRail). Strong experience managing client-facing projects, ensuring deliverables meet contractual obligations and quality. Life Insurance and Annuities proficiency or similar industry experience. Ability to mentor and coach team to develop skill growth, retention, and innovation. 9-12 years experience with a software development or tech background with exposure to leading a team of Quality Assurance Analysts or SDET. Insight into nonfunctional testing. Highly Desirable Experience: Firelight/Foresight experience. Experience with QA automation tools and automated testing. Core Values: Courage : At Hexure we bravely tackle challenging tasks by speaking up and taking the first step. We are looking for candidates who are not afraid to take on new tasks and ask for help when needed. Accountable: We take ownership of our impact on colleagues, customers and community. We are looking for candidates who understand the impact of their words, work, and actions, striving to ensure that goals and objectives are met with integrity, while leveraging their influence to enhance the lives of colleagues and customers. Resilient : We swiftly recover from setbacks by maintaining a solution-oriented mindset, staying focused and continuously seeking improvement. We are searching for candidates who exhibit strong resilience, showing the ability to bounce back quickly from adversity, embrace challenges with a positive attitude, and consistently drive towards overcoming obstacles. Inquisitive : At Hexure we seek innovative solutions and constantly challenge the status quo. We are seeking candidates who demonstrate natural curiosity, actively ask questions, pursue new knowledge, and eagerly explore uncharted territories to drive innovation. Nimble: We are flexible and adaptable. We are seeking candidates who can quickly adjust to changing circumstances, embrace new challenges with ease, and effectively navigate dynamic environments. Growth: At Hexure we commit to nurturing the growth and development of our employees, business and communities. We are seeking candidates who will match our enthusiasm for continued growth. Where We See This Role Going: We are committed to being a driving force in the innovation of the insurance market, helping our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles: Senior QA Manager Director, Client Delivery Expected hours of Work: This is a full-time position with regular office hours Monday through Friday. This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Posted 1 month ago
2.0 - 4.0 years
9 - 14 Lacs
Mumbai
Work from Office
Brief about Fractal: Fractal Analytics is Leading Fortune 500 companies leverage Big Data, Analytics and technology to drive smarter, faster and more accurate decisions in every aspect of their business. Fortune 500 companies recognize analytics is a competitive advantage to understand customers and make better decisions. We deliver insight, innovation and impact to them through predictive analytics and visual story-telling. The Artificial Intelligence and Machine Learning (AIML) group at Fractal Analytics is actively involved in helping Fortune 500 companies by enabling them to discover how they can leverage their data using advanced and sophisticated AI/ML algorithms for which we are looking for Data Scientists with the capability to work on independent statistical and machine learning research/ projects. If you are a problem solver with a curiosity for exploring new techniques and technologies in AIML space, then we would like to talk with you. Location : Mumbai only (hybrid) Purpose of the role: To oversee, facilitate and maintain the Quality Management System, in collaboration with Delivery teams, ensure process adherence and drive continuous improvement initiatives. Job Responsibilities: Develop and maintain the Quality Management System (QMS) in accordance with ISO 9001:2015 standards and Organization requirements. Define processes, templates, guidelines, and checklists to enable efficient delivery and operations. Identify areas for improvement within the QMS and participate in initiatives to enhance quality processes and practices. Coordinate with cross-functional teams to ensure alignment of quality objectives with overall business goals. Maintain records and documentation related to quality activities, ensuring accuracy and completeness. Monitor and assess the effectiveness of the QMS through regular audits. Plan and manage QMS release. Conduct trainings and sessions on Quality Management System for the organization. Impart trainings to delivery teams. Monitor and implement changes to the relevant Quality system artefacts and ensure quality systems are kept up to date. Manage Process Improvements (track the Process Improvement suggestions to closure). Conduct Process Induction for new joiners. Experience: Essential 2 - 4 years of relevant quality related experience in large IT service / Analytics organization. In-depth knowledge of quality management principles. Hands-on experience on Software project audits both in waterfall and agile methodologies. Problem Solving techniques (7 QC tools Fishbone Analysis, Histogram, Pareto Analysis, Scatter diagram, Process Flow diagram, Control Charts etc.). In-depth knowledge of Project Management (Risk Management, Change Management, Scope Mgmt., Time Mgmt., etc.) Excellent communication skills (written and oral) to effectively communicate quality goals, procedures, and expectations to employees in the organization. Meticulous attention to detail to ensure accuracy and precision in quality documentation, processes, and inspections. Experience in conducting internal audits Understanding Quality Metrics should be able to evaluate project health based on metrics. Desired Experience of providing process consultancy w.r.t. implementation of quality delivery processes. Experience of managing external audits and ensuring compliance with regulatory requirements and industry standards. Knowledge of BPM tools & Techniques. Knowledge w.r.t. Statistical Process Control, Quantitative Project Management. Understanding of CMMI framework. Knowledge on ISO. Understanding of project management tools like JIRA, Azure DevOps etc. Understanding of Statistical tools like Minitab etc. Awareness w.r.t. security compliances, ISO 27001 etc. Awareness on developing and implementing Prediction Models. Advanced hands-on knowledge of Office 365, Excel, VBA and dashboards in Excel. Experience of automating processes (Internal audits, Risk, Project Mgmt.) Education: Bachelor s degree in business or technology (any specialization) Post-graduation preferred. In-depth understanding and relevant certifications in total quality management, project management, statistical process control, six sigma, kaizen, agile, lean and other methodologies is essential.
Posted 1 month ago
13.0 - 18.0 years
15 - 20 Lacs
Kolkata
Work from Office
Solar Plant OM | SCADA / Remote Monitoring Systems | Manpower Contractor Management | CMMS and MIS reporting | Budgeting and Cost Control | Problem-solving RCA methodology | Safety Compliance | Excellent communication and leadership abilities About the Role: SunShell Power is seeking a seasoned professional to lead its Operations Maintenance (OM) vertical for solar power assets across India. The ideal candidate will ensure efficient performance, uptime, and longevity of solar projects under both CAPEX and RESCO models. This is a strategic leadership role reporting directly to senior management and will oversee site OM teams, subcontractors, AMC vendors, and performance KPIs. Key Responsibilities: OM Strategy Execution: Ensure SLA adherence, performance benchmarking, and plant uptime. Establish remote monitoring protocols and diagnostic systems. Design and implement preventive and corrective maintenance strategies across all sites. Team Management: Lead, mentor, and manage a pan-India team of site engineers and technicians. Develop SOPs and enforce safety and quality standards across all OM operations. Performance Optimization: Track CUF, PR, and plant health metrics regularly. Identify underperformance, conduct root cause analysis, and implement corrective actions. Ensure inverter availability, string-level performance, and cleaning schedules are optimized. Vendor Management: Engage and supervise third-party AMC vendors for specialized tasks. Negotiate service contracts and ensure vendor compliance and performance. Asset Reporting Documentation: Generate monthly, quarterly, and annual performance reports. Maintain comprehensive records of spares, warranties, service logs, and maintenance history. Cost Optimization: Monitor and control OM budgets, spares procurement, and manpower utilization. Compliance Safety: Ensure all OM activities comply with electrical safety standards, state nodal requirements, and audit protocols. Conduct periodic safety drills and audits. Client Coordination: Serve as the primary POC for clients for OM-related concerns and service escalations. Coordinate periodic review meetings and MIS sharing with key stakeholders. Qualifications: B.E./B.Tech in Electrical / Mechanical / Renewable Energy or related discipline PMP / Six Sigma / OHSAS certification is a plus
Posted 1 month ago
7.0 - 12.0 years
6 - 10 Lacs
Chennai
Work from Office
1.Involve in implementation of: Project Planning & Management Framework Knowledge Management Framework Quality Management Systems (QMS) based on ISO 9001:2000, ISO 14001, OHSAS 18001 etc. requirements Quality Manual Process models such as CMM, CMMI and improvement methodologies such as Six Sigma 2.Implementation of Brigade Standards of Excellence ; Identify Quality certifications linked to Organizational strategy 3.provide inputs to the Head Planning, Quality & Systems 4.Conduct quality audits along with external agencies. 5.Prepare reports as per approved inspection and test plans 6.Assist in the smooth migration of all legacy systems & processes (including QMS) to SAP; Work closely with all Internal 7. Departments to address integration issues 8.Work closely with the Manager Training to coordinate training of employees across Departments on EHS regulations & standards 9.Maintain a database of all EHS documents, notifications, inspection & audit documents, certifications and other related documentation
Posted 1 month ago
9.0 - 14.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu
Posted 1 month ago
4.0 - 9.0 years
4 - 9 Lacs
Mumbai, Goregaon
Work from Office
Monitor agents to identify errors, deviations & initiate corrective measures. Provide actionable data to various internal support groups as needed. Must have exp in telecom process. .
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Kolhapur
Work from Office
Responsibilities Owning significant architectural and product areas of the platformYoull make the key decisions and see them through to successful user engagementDelivering features that make a big impact on our growth journeyWriting high-quality, highly-performant codePushing changes every week dayParticipating in code reviews and architectural discussions - we want you to bring your expertise to the team and make us all better engineersBuilding Ad hoc scripts/tools using the technology of your choice to optimize organization operations using techTake full ownership of your work, and take responsibility for every last detail, every step of the way. Requirements 4+ years of professional software development experience in consumer productsSomeone who spends time thinking about product experience as much as they do thinking about language frameworkHave an awareness about NextJS and Vercel, or intent to pick them up. Collaborative and want to see the team succeed in its goalsPractical about tradeoffs between speed and polishPassionate about showing others how to do something newProblem solving, proactive and solution oriented mindset, to spot opportunities and use code to fix itAbility to thrive in startups with a fast-paced environment and take ownership for working through ambiguityExcited to join a lean team in a big company that moves quickly
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
Noida, Pune
Work from Office
for any queries call-9354498578 mail resume on-AP00841743@TechMahindra.com Roles and Responsibilities: Handle a team of QAs or QTLs. Ability to map processes, defines process, and execute them. Ability to view the issues end-to-end and develop action plans with tangible deliverables. Has ability to manage knowledge, replicate best practices from other locations/processes to improve process performance Out of the box thinker to develop tools and processes for best utilization of resources. Strong conflict management skills. Exceptional Client management (internal/external stakeholder) skills. Ability to plan & conduct transactional quality audits, Process Improvements, calibrations. Excellent skills on MS Office /Quality Tools / Data Analysis / Analytical Skills / Reporting / Google Suite, Google Forms, Google Sheet, Google Doc etc The candidate should have excellent problem-solving capabilities and lateral thinking skills. Ensure client quality targets are met & exceeded. Ensure to be aligned and calibrated with client requirements and expectations. Ability to handle pressure and a natural go getter. Head, coach and mentor the quality team. Eye for detail and aggressive in plan execution/implementation. Drive process improvement and other quality tools for process performance measurement and standardization. Front end Quality with the end customer and participate in weekly/Monthly/Quarterly reviews. Six Sigma, Green Belt / Yellow Belt certified with at least 1-2 project lead individually is desirable. Key Deliverables (KRA/Measure): Knowledge: Understanding of the process, evaluation & feedback, reporting and analysis. Reduction of rework and Cost of poor Quality (COPQ). Should be able to handle & achieve the departmental requirements. Have knowledge of different policies and procedures. Maintaining secrecy of data. Excellent English Communication Skills (both spoken and written) Ability to work within challenging environment with tight delivery timelines. Keen to learn and adapt to emerging requirements Applicants Specifications & Qualification: 5+ years of experience, last 2 year should be in Team Handling Role Should be preferably Six Sigma GB Certified Should have worked as Customer Service Associate, QA, QTL/QAM in Customer Service or Back office or Chat Should be Graduate BFSI experience preferred (Invoicing, Debt Collection, General Banking / payment queries, Disputes & Fraud) Knowledge / experience of G-suite, Jira, Slack and Chat platform like Fresh Desk & Fresh Chat
Posted 1 month ago
5.0 - 10.0 years
12 - 22 Lacs
Bengaluru
Work from Office
Job Title: Project & Change Specialist Corporate Title: AVP Location: Bangalore, India About the organisation Deutsche Banks Operations group provides support for all of DB’s businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centres such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centres in locations including Birmingham, Jacksonville, Bangalore, Jaipur, Pune, Dublin, Bucharest, Moscow, and Cary. Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent. We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions. Operations interface with Regulatory and Tax is a growing area of interest and helps Deutsche Bank to be compliant at all times. About Client Data Management (CDM) Client Data Management (CDM) function comprises of Client Data team. The group provides operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive up data standards within the firm. The CDM function is focused on driving compliance within operations. The primary focus of this Client data; which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations. About the Team The Client Data Change & Transformation team supports the Client Data maintenance team for change management and delivering transformation related initiatives. You will be the interface between senior stakeholders, RTB SMEs, IT developers and analytics team to analyse & implement system changes, monitor the JIRA/Incident management and implement transformation initiatives. You will be part of the team that specializes in providing solutions to complex process/applications problems of the division and help extract business intelligence. Our CDM Change & Transformation team are working with cutting-edge technology to transform the way that we work. You’ll be working on innovative projects involving transformation techniques. Role Description A Principal Change Analyst within the Change & Transformation team plays a significant role in ensuring projects (change initiatives) meet objectives on time. This person will focus on business processes changes, systems and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize in achieving organisation goals and minimize resistance. The principal change analyst will work to drive faster adoption, higher ultimate utilization, implement within timelines set and proficiency with the changes that impact process. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Business Process Analysis & Re-engineering •Assess and analyse existing business processes to identify inefficiencies, redundancies, and bottlenecks. Design and implement optimized workflows using Lean and Six Sigma principles to improve efficiency and effectiveness. Conduct impact assessments and feasibility studies for proposed process changes. Data-Driven Decision Making Use data analytics and process mapping tools to drive decision-making. Develop dashboards and reports to monitor process efficiency and identify further areas for improvement. Stakeholder Management & Collaboration Work closely with business teams, operations, IT, and other stakeholders to understand current processes and pain points. Facilitate workshops and discussions to gather process improvement ideas and build consensus for change initiatives. Project Management & Implementation Take end-to-end ownership of process improvement initiatives from ideation to execution. Define project scope, create business cases, and track key performance indicators (KPIs) to measure success. Ensure timely implementation of process changes while managing risks and dependencies. Compliance & Risk Management Ensure that all process changes comply with regulatory and risk management requirements. Identify operational risks and implement control measures to mitigate them. Your skills and experience 9+ years of experience in business process re-engineering within the banking/financial services domain. Hands-on experience in applying Lean, Six Sigma, or other process improvement methodologies. Strong knowledge of business process modelling, value stream mapping, and root cause analysis. Proficiency in process automation tools, data analytics, and workflow optimization. Experience in using tools such as Visio, Tableau, Power BI, or similar is a plus. Ability to manage multiple projects simultaneously and deliver within timelines. Strong stakeholder management and communication skills to engage with cross-functional teams. Lean Six Sigma (Green/Black Belt) or equivalent process improvement certification. Certifications: Agile, PMP, or PRINCE2 is a plus Experience in Data Management, Business Analysis and Financial Services How we’ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad, Gurugram
Work from Office
Grade Level (for internal use): 09 S&P Global Sustainable 1 TheRole : Assistant Manager - ESG The Team: S&P Global is one of the leading providers of the ESG data for investors, corporates and other stakeholders. ESG creates Value for our Clients; Value to Investors in mitigating risk of long-term investments and Value to Corporates through long term financial performance. It focuses on collecting broad range of ESG data through a variety of company and governmental sources, to provide users with an in-depth, multi-faceted view into the nature and strength of a companys resistance to changes in ESG components, liaise with various critical stakeholders in understanding and building the content set. This data is used by investors, asset managers and in S&P Globals various divisions and products. The team is responsible for managing S&P Globals proprietary database, comprising one of the worlds most complete datasets on corporate sustainability. The Impact: As a part of S&P Globals S1 Data team, you will deliver and maintain accurate, complete and timely data sets while taking into account the business divisions global interests and needs internally & externally. This role will involve working with the team and the management on a variety of initiatives related to ESG operations. This is an opportunity to lead the team consisting of 12 to 15 individual contributors and contribute towards achieving the goals of team. Accountability would be towards understanding and owning the business objectives; be a role model for people and peer group; communicate with passion and enthusiasm, embrace change as a way of working; and lead by example when communicating new initiatives. Whats in it for you: Key Responsibilities: Lead a team of 12 15 associates Managing key projects and operational processes related to the CSA, including but not limited to data extraction and analysis of information from various sources, tools and documents. Ensure team members are compliant when conducting data/information collection through thorough knowledge of guidelines, policies and research tools. Responsible for the day-to-day workflow management andperformance of a team to ensure accuracy and efficiency of process workflows. Manages the performance review process, talent development and talent management processes of the team. Interact with internal and external clients as necessary and occasionally works on new projects and data enhancement initiatives as assigned. Identify individual strengths to appropriately delegate work amongst the team. Ensure clear and seamless communication across levels and teams. Keep himself/herself updated in knowledge of content sets. Build industry knowledge by understanding industry trends and reporting standards. Coordinate with various stakeholders in understanding and building the content. Provides input and ideas for new collection methods and product improvements related to the covered content sets. Whatwe are looking for: Functional and Business Knowledge: Applies general knowledge of operations principles, theories and work tools developed through past experience to best complete assignments Industry or sustainability-topic specific experience or expertise Thorough knowledge of business and data/content management objectives Possesses strong analytical skills Proficient in the use of MS Excel and other IT tools Problem Solving: Solve a variety of problems within their operational setting Provide solutions based on best practices and existing precedents Coordinate and manage projects from start to finish. People Development Manage the performance of team members and conduct reviews Identify the training needs for the team members Plan resource requirements and develop back-up and succession plans Manage the aspirations of team members and create an environment of continuous improvement. Candidate Profile: 1-3 years of Team leading experience Work experience in the field of ESG ratings or research, corporate sustainability or sustainability investing is mandatory Business-oriented with an attention to costs and efficiency Ability to work well within the context of a global team Excellent communication skills, both written and spoken Interpersonal & Relationship Building skills Good problem-solving skills Result orientation Familiar with LEAN and Six sigma concepts. Basic Qualifications: Bachelors Masters degree in Business Administration.
Posted 1 month ago
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