2054 Six Sigma Jobs - Page 34

Function Introduction : We are Continuous Innovation (CI) team supporting IBM BPOD business globally. The primary objective of the CI team is to work with delivery team and to drivecontinuous improvement and Transformation agenda leveraging latest Technology / Six Sigma based on client and IBM priorities. CI team is also responsible for other initiatives like supporting new transitions to ensure performance management framework is created and operational, Visual Management on the floor, process operational risks assessment of critical processes by conducting FMEA or other process risks assessments and also, propose required controls. Job Summary: We are seeking a results-driven professional with strong expertise in process automation and Six Sigma methodologies to drive continuous improvement across our business operations. This role focuses on identifying inefficiencies, leading automation initiatives, and applying Lean Six Sigma principles to deliver sustainable process improvements that enhance productivity, quality, and cost-efficiency. Your Role and Responsibilities: As a Continuous Innovation Consultant in IBM, you would be responsible for identifying and deploying transformation solution leveraging Lean Six Sigma & Automation for client business processes. Responsible for planning and managing deployment of Transformation projects, ensuring project objectives are delivered as per client requirements. Conducting assessments of existing processes & technology to identify areas that need improvement and design a solution to optimise /digitise the entire process, making it truly lean / touchless where applicable Work with Delivery team, Continuous Innovation team and Client to build and drive Transformation agenda for that client involving cluster of projects driving cost of operations and other business outcomes through E2E process re-engineering / automation Facilitate workshops with the business operations and functional teams to understand the end to end to end processes. Work with business teams to simplify and improve operations by analysing processes and creating end-to-end automation solution designs. Prepare a business case for the identified automation solution and present it to key stakeholders for approval to initiate development. Lead the implementation of the automation projects by providing business requirements to the developers and ensuring that the process requirements are translated into Automation functionalities. Responsible for monitoring and managing the successful implementation of identified transformation projects. Accountable for end-to-end Automation project management along with project identification and change management. Provide status to key stakeholders on project progress and call out project risks and mitigation plan. Develop and track KPIs to measure the success and ROI of process changes and automation initiatives. Provide training and mentorship on Lean and Six Sigma principles to teams as needed. Stay updated on emerging automation tools, methodologies, and best practices in process optimization. Why Join Us Opportunity to make a significant impact across the organization. Work with a collaborative and forward-thinking team. Competitive compensation and benefits. Commitment to innovation, efficiency, and employee growth. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Required Professional and Technical Expertise 15+years of overall experience Cross-functional knowledge of Finance processes e.g., O2C, R2A, P2P (Experience in Procurement, HR Ops and Risk & Compliance is a plus) Certified Lean / Six Sigma Green Belt from recognized organization / Institute Ability to build and lead Transformation Roadmap involving different type of projects –process related, Tech / automation, Target operating model etc. Identification of improvement opportunities by conducting E2E Value Stream Mapping (VSM) workshops involving cross-functional teams Experience in process analysis, design, and identification of automation opportunities Experience in handling large-scale enterprise-wide automation projects using Blueprism, UI Path, Automation Anywhere, Power Automate, etc. Experience in handling digital transformation projects leveraging one or more technologies Strong analytical, problem-solving, and project management skills. Excellent communication and interpersonal skills. Energy, drive, and resilience to overcomes challenges in various contexts Preferred technical and professional experience Preferred Professional and Technical Expertise Ability to bring market and leading practice insights in F&A operations Preferred resources from ITES/BPO/KPO or Consulting industry with F&A Transformation experience A passion and deep interest in automation/ new technologies. Note – Experience in Procurement, HR Ops and Risk & Compliance is a plus)

MetLife is looking for Assistant Manager - Operations to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Working with the Team to ensure smooth function of the Amazon transportation operations at Lucknow. Executing the delivery process from delivery station to customer address. Ensure enough bandwidth in delivery team to ensure peak time delivery management. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Six Sigma & Advance excel

Job Description Key Responsibilities/Deliverables: Product and process strong understanding for spot welding Understanding of SAP operation Understanding and hands-on of PFEAM, TPM, TOM, Six Sigma Root cause analysis and corrective action implementation Understanding of 7 QC tools FTY improvement and CFT working culture Competencies Working knowledge of SAP Problem solving and analytical understanding Designing of fixture and jigs Schedule: Full-time Req: 009GOQ

Plant Production Engineer (Mundra) - Fornnax Technology Plant Production Engineer (Mundra) Plant Production Engineer (Mundra) Plant Production Engineer - Polaris Granule LLP Vadala Mundra (Kutch) Full Time Plant Production Engineer Roles & Responsibility Plan, coordinate, and monitor daily production activities to meet output and quality targets. Analyse production data and performance metrics to identify trends, inefficiencies, and areas for improvement. Develop and implement process improvements to enhance productivity, quality, and safety. Collaborate with maintenance and engineering teams to ensure machinery and equipment are operating at peak efficiency. Troubleshoot process or equipment issues and propose technical solutions. Support the implementation of Lean Manufacturing, Six Sigma, or other continuous improvement methodologies. Maintain accurate records of production, downtime, and maintenance activities. Ensure compliance with health, safety, and environmental regulations. Participate in the design and development of new processes and production lines as needed. Train production staff on new processes, equipment, or safety procedures. Assist in budgeting, forecasting, and cost control efforts. Other Information TABLE HEADER 1 TABLE HEADER 2 Department Production Location of Position Survey - 508/1, Vadala-Luni Road, Village, vadala, Mundra (Kutch), Gujarat 370410 Qualifications Diploma Mechanical Designation Plant Production Engineer Total Experience Minimum 5 Yers (Experience req. in machine manufacturing company only) Language Proficiency Gujarati, Hindi & English Skill Knowledge of measuring instruments like measure tap, vernier calliper, micro meter, bore gauge. Daily work Planning for assembly shop. Ability to handle manpower. Documentation as per ISO standards. Daily work report documentation. Ability to communicate and report daily. Job Category: Plant Production Engineer Job Type: Full Time Job Location: Vadala Mundra (Kutch) Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Recaptcha requires verification. Im not a robot PRODUCT RANGE SYSTEM SOLUTIONS APPLICATION AREAS INSIDE FORNNAX INFO CENTRE QUICK LINKS SUBSCRIBE TO OUR NEWSLETTER Company Name At FORNNAX TECHNOLOGY, we prioritize the protection of personal information for all website visitors. This policy outlines our data collection and usage practices, ensuring transparency and security. Read more about our privacy policy. You will receive a confirmation e-mail after subscribing. Click on the link to activate your subscription. You can unsubscribe from this service at any time by clicking the unsubscribe link in the e-mail.

Essential Functions Manage a team of 12-15 associates/specialists and ensure SLAs are Met Update & maintain day to day Workforce Management Excellent communication skills, both verbal and written Customer relationship and Stakeholder management Good knowledge of MS Office - Excel & PowerPoint Preparing, Reporting & Analyzing the scorecards of performance Level of subject matter expertise - as required to manage operations in a smooth & effective manner. Knowledge of CMMI & Six Sigma Tools (Preferred) Should be able to lead discussions with internal and external stakeholders and conduct business reviews. Job Responsibilities, Knowledge, Skills and Abilities Job Responsibilities Ensure to maintain the accuracy and turnaround time or as per defined metric targets & Standards Share Report out or work progress with the required stakeholders Ensuring completion of tasks agreed on daily or weekly or monthly basis Able to lead, innovate, implement best industry practices, motivate & work as a natural team-player in the business functions Report, analyze and recommend Ops. improvements considering trends observed for disputes and queries Root cause analysis of escalations to recommend changes in workflows, procedures, service levels based on customer s demand Suggest essential training & mentoring of team members resulting in building a customer satisfactory environment Should be able to evolve/ specify training regimen to support process training for the processes identified for transition Manage teams and ensure quality and productivity targets are met Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Handle escalations Provide inputs on process and system to the team members Client Interaction, where required at the level of Supervisors Ensure compliance with internal policies and procedures, external regulations & information security standards. Collect and provide data required for various audits like ISO/COPC/ SOX, Internal Audit and Compliance etc. Ensure that all agents in their process know their goals and how they are linked to the Organization s quality policy Effectively manage queue and balancing of work loads Recommends and implements, if approved, improvements to workflow and departmental procedures Provide back-up assistance in the unit as needed, including every job function within the unit Perform other duties as assigned by Management Ability to provide basic reporting to various levels of management

Engage with senior leadership focused on Transformation roadmap creation, solution levers identification and business case creation. Drive hyper-automation agenda with clients while ensuring their business outcome needs are met. Undertake process due-diligence and work as a trusted advisory to internal and external stakeholder on building an ecosystem of automation. Authoring the RFP responses for client needs wherever required and supporting the detailed solution run-through during the sales cycle. Creation of a commercial construct for process transformation proposals and commercial negotiations with the customers leading up-to contract closure Develop a strong pipeline of proposals through delivering business outcomes. Qualifications 8-10 years of work experience across transformation consulting, solutions, and presales Large to mid-size transformation deal exposure to formulate solution & business case Experience in leading consulting enga

Amazon strives to be the world s most customer centric company. To continue to delight and exceed our customers expectations, at Amazon, we take the quality of the catalog data that drives this selection very seriously. Thats where you can help. Our vision is to enable our Customers shop the right size and fit, every single time . We delight customers when we understand their size and fit needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a Program Manager for Size and Fit, you will work with cross functional teams to solve the customer problem of size and fit globally. You will get opportunity to improve the size and fit display across Amazon catalog worldwide by driving standardization and expanding size and fit strategies globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions. You will coordinate with multiple stakeholders (product, tech, category etc.) to improve the Customer Experience and efficiency, leveraging tech products and manual workforce. You will partner with senior leaders and stakeholders across category teams to identify the size and fit experience gaps, surface findings, and influence the changes needed to fix them long-term. You will perform frequent documentation and writing tasks to effectively communicate complicated problems, strategies, and results to senior-leaders. Track and report program effectiveness metrics to stakeholders, as well as continually monitor, analyze and tune messaging to maximize impact Build strategic relationships with stakeholders to drive policy change or improvements that ensure the best customer experience Define the clear requirement of specific business use cases for the product manager Identify, assess, track and mitigate issues and customer risks at multiple levels Responsible for communication/contribution to Leadership (Flash updates/WBR/QBR/LT Deep dives) A day in the life The successful candidate will have good project management skill with the ability to conduct in-depth analyses, think big and identify game-changing opportunities. In addition, you will be expected to deliver solutions and programs that are technology based, highly scalable, secure, and flexible all while maintaining customer and business partner focus. You will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers and vendors needs. The individual would have targets on process standardization, automation and business metrics. Would engage with the business and support/service teams and build customer confidence through quality delivery, robust processes and sound reporting metrics. About the team Size & Fit team within the Retail Business Services (RBS) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in Amazons catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. Knowledge of Microsoft Office products and applications Experience handling projects using six sigma or Lean processes Experience using data to influence business decisions Experience interpreting data and making business recommendations 3+ years of experience in Deep dive, Data analysis, defect identification & resolution. Experience in advanced SQL, Python, Tableau

Amazons Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Staff Accountant to support our accounting team. The responsibilities include month end closing activities, preparation of monthly/quarterly/annually reconciliations and balance sheet analysis. This position will support the Management in all aspects of financial accounting, reporting systems, procedures, and policies. This position will also play an important role in promoting systems/process development within department to ensure ongoing efficiency and control improvements. The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment. Knowledge & Skills/ Business Acumen/ Education & Experience Must be a Certified Accountant with CA / ICWA/ CIMA/ CMA or CPA. Prior experience in Retail or Market Place or Financial Retail Services is a plus Strong interpersonal skills including written and oral communication skills. Zeal towards Operational Excellence/Process improvement & simplifications Excellent knowledge of financial controls and procedures, US GAAP knowledge would be plus Advance level excel and knowledge of SQL is a must Experience of Oracle/SAP Flexible, adaptable, well organized Knowledge of Six Sigma defect reduction techniques (Lean, etc) preferred Proactive behavior Strong team skills Self motivated and enthusiastic Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills Experience using data to influence business decisions Experience in corporate finance including budgeting/planning, forecasting and reporting CA with upto 0-4 Years of post-qualification experience in Month end closing of Books of accounts / working on various Sub-ledgers / Accounting Knowledge / Balance sheet Reconciliation & Reporting activities Experience in TM1, Data Warehouse and SQL

Amazons Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Staff Accountant to support our accounting team. The responsibilities include month end closing activities, preparation of monthly/quarterly/annually reconciliations and balance sheet analysis. This position will support the Management in all aspects of financial accounting, reporting systems, procedures, and policies. This position will also play an important role in promoting systems/process development within department to ensure ongoing efficiency and control improvements. The successful candidate will have a strong desire in innovating processes and exceed expectations in a dynamic, fast-paced environment. Knowledge & Skills/ Business Acumen/ Education & Experience Must be a Certified Accountant with CA / ICWA/ CIMA/ CMA or CPA. Prior experience in Retail or Market Place or Financial Retail Services is a plus Strong interpersonal skills including written and oral communication skills. Zeal towards Operational Excellence/Process improvement & simplifications Excellent knowledge of financial controls and procedures, US GAAP knowledge would be plus Advance level excel and knowledge of SQL is a must Experience of Oracle/SAP Flexible, adaptable, well organized Knowledge of Six Sigma defect reduction techniques (Lean, etc) preferred Proactive behavior Strong team skills Self motivated , enthusiastic and highly energetic Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills Experience using data to influence business decisions Experience in corporate finance including budgeting/planning, forecasting and reporting CA with upto 0-4 Years of post-qualification experience in Month end closing of Books of accounts / working on various Sub-ledgers / Accounting Knowledge / Balance sheet Reconciliation & Reporting activities Experience in TM1, Data Warehouse and SQL

Implements quality assurance processes and verifies training and development activities are strategically linked to the company s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Essential Experience Experience and/or knowledge of hotel business. Ability to understand quality management practices and teaches to others. Ability to understand data collection methods. Knowledge of budget preparation and the control of costs. Working knowledge of statistical measurement tools. Effective presentation skills. Detail orientation and analytical Desirable Experience Operations background - depending on hotel facilities, a rooms or f&b background may be preferred Previous training in guest relations. Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications. Experience/trained in Six Sigma or TQM CORE WORK ACTIVITIES Managing Quality Assurance Goals Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training. Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas. Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits. Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office. Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution. Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable. Immerses in operations to better understand issues/defects faced on the ground. Drives several initiatives for business standard audits and guestvoice. Conducts monthly audit to verify compliance with company and brand standards. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Directs property quality efforts to address critical customer requirements. Completes other reasonable duties as requested by leadership. Executing Quality Training Programs Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques. Develops specific training designed to improve service performance. Drives brand values and philosophy in all training and development activities. Partners with L&D team to verify transfer of learning in the hotel/classroom takes place. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process. Managing Quality Tools Verifies that management practices at all levels are aligned with quality tools. Verifies the tools for continuous improvements are in place and being utilized. Uses data collection methods to identify, compile, display, track, and analyze defect trends. Managing the Guest Experience Reviews guest feedback with leadership team and verifies appropriate corrective action is taken. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction. Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.). .

Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 39429 Job Description Business Title Manager- OTC Global Job Title Mgr I Customer Services Global Function Business Services Global Department Customer Services (DEP_BBS2) Organizational Level 7 Reporting to SR. MANAGER/AGM - Customer Service & Sales Support Size of team reporting in and type 7 to 10 Role Purpose Statement Position will be responsible for service delivery management and transformation of Customer Service & Sales Support function from BBS MOH; individual will be leading a team engaged in service delivery of Customer Service & Sales Support, Controls adherence and period end closing & reporting for different regions within BEMEA/BAS/BNA. Identify improvement / automation opportunities within existing process and drive improvement initiatives towards digitalization of Customer Service & Sales Support function. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Passionate about helping clients succeed and committed to delivering exceptional customer service. Empathetic, patient, and understanding when dealing with clients facing financial challenges. Main Accountabilities . Operational Leadership and Team Management: a. Oversee the end-to-end Customer Service & sales order process, ensuring accurate, timely, and efficient order entry, processing, and fulfilment. b. Collaborate with the sales, logistics, and finance teams to ensure alignment on order priorities, timelines, and product availability. c. Monitor order volumes, identify bottlenecks, and implement corrective actions to improve order cycle times. d. Develop and enforce standard operating procedures (SOPs) for the Customer Service & Sale management process. e. Ensure service delivery excellence across global teams, meeting or exceeding client KPIs and SLAs. f. Manage budgets and optimize resource allocation for efficiency and cost-effectiveness. g. Own the strategy for managing customer claims, ensuring quick resolution and maintaining high customer satisfaction levels. h. Lead cross-functional teams to address claims issues that may require investigation or coordination with multiple departments. i. Develop and implement policies to streamline the claims resolution process, reducing the frequency and impact of claims. 2. Customer Support & Guidance Oversight: a. Monitor team performance to ensure that customer issues, concerns, and questions are resolved promptly and professionally. b. Act as an escalation point for complex customer issues that require higher-level intervention or strategic problem-solving. c. Ensure that the team is offering expert financial guidance and consistent communication to clients throughout their participation in the program. 3. Strategic Account Management: a. Ensure the team is addressing high-value clients and at-risk cases with the appropriate attention and action plans. b. Develop and implement strategies for customer retention, minimizing churn, and maximizing the likelihood of successful program completion. c. Collaborate on improving customer satisfaction and service offerings by identifying opportunities for cross-functional initiatives and improvements. d. Lead process optimization initiatives across Customer Service & Sale functions to improve operational efficiency and customer experience. e. Drive automation, AI and technology adoption within the order management and claims processes to enhance scalability, reduce manual errors, streamline workflows and improve client outcomes. f. Design and execute change management strategies to ensure smooth transitions during transformations. g. Engage with global teams and clients to foster collaboration, trust, and buy-in for transformation initiatives. Reporting & Performance Metrics: a. Provide regular reports and dashboards on team performance, customer satisfaction, and program outcomes to senior leadership. b. Analyze key customer success metrics to assess the health of the customer base, identify potential risks, and ensure the achievement of business goals. 5. Customer-Centric Approach: a. Passionate about helping clients succeed and committed to delivering exceptional customer service. b. Empathetic, patient, and understanding when dealing with clients facing financial challenges. c. Build and maintain relationships with internal teams and external clients, fostering open and transparent communication. d. Regularly provide updates to leadership and clients on performance, challenges, and opportunities. e. Act as a trusted advisor to senior management, providing insights and recommendations on improving customer satisfaction and operational performance. 7. Key Competencies: a. Global Mindset: Ability to understand and adapt to cultural nuances and global business practices. b. Customer-Centric Approach: Prioritize client satisfaction and proactively address their needs. c. Transformational Leadership: Drive innovation and navigate complexity to achieve organizational goals. d. Resilience: Thrive in a dynamic environment with competing priorities. Knowledge and Skills Behavior Make decisions aligned to Bunge s global strategy, business needs and financial goals and explore new perspectives by driving innovation. Cultivate strong relationships and networks, effectively influence others, and develop talent to excel in their current and future roles. Develop data driven strategies aligned with Bunge s priorities, energize others to action through clear and compelling communication. Technical Ability to partner with other BBS Team Managers to optimize processes across the SSC In depth knowledge of end-to-end OTC process Strong knowledge SAP environment. Process Transition & Transformation Reporting & Analytics (Advance Excel, SharePoint, PowerBI or Tableau knowledge will be an added advantage) Education & Experience Bachelor s degree in business administration, Supply Chain Management, or a related field (MBA or equivalent preferred). 12+ years of experience in Customer Service & Sales Support operations, shared services, or BPO environments, with at least 5 years in a senior leadership role. Proven experience leading large teams and managing cross-functional initiatives in a fast-paced, dynamic environment. Expertise in driving organizational transformation, change management, and stakeholder engagement. Strong understanding of supply chain, logistics, and customer service operations. Familiarity with technologies (e.g., SAP., BI Tools, SharePoint and SaleForce etc.) and automation tools is highly desirable. Experience working in a similar Shared Services Centre setup a distinct advantage Strong Customer Service & Sales Support Domain expertise (end to end OTC function). Six Sigma or GB/Black Belt, Project Management and People management skills.

Lead and facilitate the effort to instill a continuous improvement culture throughout the organization. Facilitate and lead assessment of current processes and standard work flow and identify process improvement opportunities utilizing organizational, analytical, Lean and Six sigma problem solving methodologies. Plan and facilitate the execution of various value stream mapping and improvement projects at site. Mentor OE associates and relevant site employees to apply continuous improvement tools and methodologies to clearly define the operations current state value streams, driving out waste, redundant / broken processes and improving overall process execution. Lead and help to align all resources in order to execute and implement the future state the high performance operational model. Facilitate and ensure deployment of / Lean Daily Management (LDM: Tier- 0, 1, 2 &3) / Leaders Standard Work throughout the factory to accelerate the performance in all the activities. Track and report performance on organizational objectives and drive productivity and quality score on a regular basis. Work closely with FTO GMO team to learn and share best practices and for implementing OpEx initiatives across the site. Monitor, track and get the financial benefits of projects on a monthly basis and report site Metrics / Balance Scorecard to the Leadership team. Facilitate site MRMs and problem solving. Facilitate the process to review financial and non-financial benefits and for the awards. Train YB’s / GB’s and mentor the projects at Site. Support for the Roll out the agreed Site OE Deployment Plan with regard to 5S, Autonomous Maintenance etc. Qualification Additional Information About the Department Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. he World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

Key Responsibilities: Project Support :Serve as a resource on projects and work assignments; employ basic knowledge of effective project management and general business understanding. Issue Resolution :Identify, track, and work with others to resolve project issues. Status Monitoring :Monitor and communicate project status to the project team. Budget and Research Assistance :Assist with budget planning and tracking, research, and analytical support; provide input into the design and development of project plans and timelines. Risk Management :Assist with managing project risk; use quality tools to identify areas of risk. Documentation :Document and share team learnings with other teams; draw on other experiences to enhance the success of the project. Record Maintenance :Maintain project notes, databases, and other records; monitor measures and communicate with the Project Manager on the status of specific projects and assignments. External Qualifications and Competencies Experience: 3 to 5 years of relevant work experience required. Competencies: Communicates Effectively :Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus :Building strong customer relationships and delivering customer-centric solutions. Manages Complexity :Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Manages Conflict :Handling conflict situations effectively, with a minimum of noise. Plans and Aligns :Planning and prioritizing work to meet commitments aligned with organizational goals. Resourcefulness :Securing and deploying resources effectively and efficiently. Project Issue and Risk Management :Managing the process to identify, assess, and prioritize issues and risks using recommended tools and disciplines. Driving actions to minimize, monitor, and control risks and issues to maximize the most positive outcomes possible. Project Resource Management :Developing resource (expense and headcount) plans using recommended project management tools and processes to manage resources effectively. Project Schedule Management :Managing the planned schedule using the recommended schedule management tools and processes to drive completion within the agreed timeline. Project Scope Management :Managing a list of project deliverables (scope) using the recommended project management tools and processes to ensure that the project includes all the work required and only the work required to complete the project successfully. Values Differences :Recognizing the value that different perspectives and cultures bring to an organization. Additional Responsibilities Unique to this Position Qualifications: Education :College, university, or equivalent degree required. Licensing :This position may require licensing for compliance with export controls or sanctions regulations. Knowledge/Skills : Knowledge of Alternator product. Awareness of Value Package Change request process. Proficiency in Six-Sigma tools, PLM, Bill of Material, and product costing. Experience in handling cross-functional projects. Competency in project management tools like MS Projects is an added advantage.

Key Responsibilities: Managerial Responsibilities (30%) : Oversee supply chain planning in at least two of the following areas: Material, Demand, or Production. Manage supply chain projects, ensuring timely and effective completion. Provide broad-level understanding and management of the end-to-end supply chain. Foster an environment of continuous learning and analytical thinking. Manage stakeholder relationships and handle ambiguity effectively. Work hours are from 12 pm to 9 pm. General Responsibilities (70%) : Develop supply chain analytics to make operational performance and trends visible. Lead and participate in Six Sigma and supply chain improvement projects. Use common processes, tools, and information systems to enable supply chain analysis. Ensure data integrity of all analytics and reports. Develop reporting capabilities for supply chain Key Performance Indicators (KPIs). Analyze and interpret KPIs to identify areas for improvement and create action plans. Use existing business systems to provide capable and repeatable analytics and reporting. Develop basic supply chain models for scenario analysis. Conduct internal and external benchmarking analysis. Provide financial analysis as required. External Qualifications and Competencies Qualifications and Competencies: Competencies : Collaborates : Building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus : Building strong customer relationships and delivering customer-centric solutions. Drives Results : Consistently achieving results, even under tough circumstances. Ensures Accountability : Holding self and others accountable to meet commitments. Global Perspective : Taking a broad view when approaching issues, using a global lens. Optimizes Work Processes : Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Analysis and Troubleshooting : Extracting, transforming, modeling, interpreting, and presenting planning data to support decision-making. Material Planning : Using advanced tools for parts availability, inventory optimization, and root cause analysis. Materials KPI Management : Assessing supply chain performance and strategically balancing trade-offs to influence KPIs. Values Differences : Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: College, university, or equivalent degree required. Additional Responsibilities Unique to this Position Experience: 8-10 years of experience in Supply Chain Planning (Material, Demand, or Production - at least two of these areas). Project management experience in supply chain projects. Knowledge of analytics tools like Power BI is desirable, with an interest in learning and understanding analytical tools and digitization projects..

Key Responsibilities: Perform order management tasks for specific customers/accounts, handling the entire order life cycle (order entry, modification, invoicing, credits/debits, logistics documentation). Provide consultative support to customers regarding lead time, availability, minor technical support, and policy. Act as a single point of contact for customer inquiries and escalations, managing them to closure. Demonstrate customer support excellence in all communications and interactions. Liaise with internal production, planning, and materials teams to ensure prompt, accurate, and timely order throughput, including achieving financial targets. Communicate with sales, warehouse, and logistics staff to confirm order status and resolve customer queries. Support departmental goals and initiatives to become a more proactive customer-centric organization. Develop, document, and enhance standard administrative practices related to customer communication and order throughput processes. Identify and develop proactive communications for assigned customers regarding processes, policy, and best practices. Support customer visits and participate in continuous improvement projects. Lead a team of 5+ Order Management Representatives/Specialists. Plan, prioritize, and schedule team activities for efficiency. Review progress and evaluate results for continuous improvement. Ensure customer support excellence in all interactions. Utilize departmental tools, systems, and processes effectively. Monitor team performance and adapt procedures for improvement. Lead cross-functional problem-resolution initiatives. Address complex inquiries promptly and accurately. Liaise with other departments to integrate activities. Analyze customer inquiries and recommend process improvements. Develop problem-solving guidelines and materials. Own departmental metrics, reporting, and analysis. Coordinate team input for proactive customer communications. Lead local and participate in global continuous improvement projects. External Qualifications and Competencies Qualifications: Bachelor's degree or equivalent required. This position may require licensing for compliance with export controls or sanctions regulations. Competencies: Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Drives results: Consistently achieving results, even under tough circumstances. Manages complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Self-development: Actively seeking new ways to grow and be challenged using both formal and informal development channels. Customer Support: Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction. Order Life Cycle: Demonstrates the phases of the end-to-end order life cycle, terminology, and functional collaboration that enable customer orders to be fulfilled. Order Life Cycle Systems Knowledge: Demonstrates the steps within each system screen to process customer orders, order modifications, and respond to customer queries. Order Processing: Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification, and resolution. Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Additional Responsibilities Unique to this Position Experience: 8+ years of experience in Supply Chain/Customer Order Management, including people management. Experience in managing a team of 5+ employees preferred. Experience in high-impact continuous improvement or Six Sigma projects preferred. Intermediate level of relevant work experience, preferably in consulting or GCC/shared services industry, working with APAC or EMEA region. Skills: Strong team management skills. Excellent communication and interpersonal skills. Ownership and self-drive for value addition. Analytical and problem-solving abilities. Ability to adapt and thrive in a fast-paced environment. Ability to work collaboratively with all stakeholders. Proficiency in Microsoft Office Suite and presentation skills. Work Conditions: Ready to work in shifts (APAC shift: 6:30 AM to 3:30 PM IST or EMEA shift: 12:30 PM to 9:30 PM IST). 2 days work from home and 3 days work from office with free transport facility for both shifts.

Manages, designs, and executes projects of varying complexity and size within the assigned functional area. Partners with business stakeholders, collaborates with colleagues for administrative and logistics support, and utilizes project management skills, tools, and methods to ensure successful project completion. Uses data-driven methods to ensure quantitative project measurement, reporting, and sustainability of project results. Key Responsibilities: Leads multiple projects from assignment or ideation to completion. Facilitates project planning sessions with internal stakeholders to determine scope and objectives. Works with business stakeholders to establish quantifiable project goals and deliverables. Designs project plans, develops timelines, identifies milestones, and tracks performance against timelines and deliverables. Utilizes project management and quality tools to identify project issues and risks, working with team members to resolve them. Uses project management, data visualization, and communication tools to monitor and communicate project status. Plans and monitors project budget, conducts research and project data analysis, and collaborates in project design. Manages project risk, identifying areas of risk and working with the team to implement mitigation solutions. Documents and shares lessons learned and project management best practices with other teams. Maintains project records in accessible digital formats and communicates project updates effectively. Identifies and assigns appropriate resources, coaching team members through project stages and providing project management guidance. External Qualifications and Competencies Experience: Experience: Minimum 3+ years of relevant work experience required; project or team leadership experience preferred. Technical Skills: Strong knowledge of Cummins QMS (CQMS); experience with CAR/SCAR resolution, Six Sigma GB certification, and problem-solving techniques is advantageous. Project Scope: Manage eQMS implementation in the United States, Latin America, and Europe, facilitating meetings and reviews. Work Schedule: Requires working India night shifts (5 PM to 2 AM), following the India holiday calendar; during US holidays, day shift work is permitted. Communication & Leadership: Strong presentation and communication skills required for dealing with multiple stakeholders across different regions. Travel: May require domestic travel to India-based plants to understand implementation processes. Competencies: Business Insight: Applies business and marketplace knowledge to drive organizational goals. Communicates Effectively: Develops and delivers communications that address different audience needs. Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Manages Complexity: Analyzes complex and sometimes contradictory information to solve problems. Manages Conflict: Effectively handles conflict situations with minimal disruption. Plans and Aligns: Prioritizes work to meet organizational commitments. Project Issue and Risk Management: Identifies, assesses, and mitigates risks using recommended tools and strategies. Values Differences: Recognizes the benefits of diverse perspectives and cultures. Drives Engagement: Creates a motivating climate for teams to achieve organizational objectives. Drives Results: Consistently delivers results, even under challenging circumstances. Builds Effective Teams: Develops strong, diverse teams aligned toward common goals. Data Communication and Visualization: Constructs clear narratives using data visualization, including reports and dashboards. Project Management: Balances scope, schedule, and resources to ensure project success. Continuous Improvement Leadership: Applies quality disciplines, tools, and methodologies for continuous process improvement. Additional Responsibilities Unique to this Position Qualifications: Education: Bachelor's degree or equivalent experience required. Certifications: Quality Green Belt certified or equivalent preferred; project management certification is an advantage. Please note that this is a Hybrid role.

Key Responsibilities: Provide analytical support to one or more functional areas. Use common processes, tools, and information systems to enable supply chain analysis. Ensure data integrity of all analytics and reports. Analyze and interpret Key Performance Indicators (KPIs) to identify areas for improvement and action plans. Participate in Six Sigma and supply chain improvement projects. Use existing business systems to provide analytics and reporting that are capable and repeatable. Coordinate with internal or external supplier base and stakeholders across various functions. Process and monitor orders against suppliers. Work towards meeting the supply plan. Monitor and make adjustments to the planned and release procurement signals and expedite as necessary. Perform metrics analysis and reporting. External Qualifications and Competencies Qualifications: College, university, or equivalent degree required. This position may require licensing for compliance with export controls or sanctions regulations. Competencies: Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Drives Results: Consistently achieving results, even under tough circumstances. Global Perspective: Taking a broad view when approaching issues, using a global lens. Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. Additional Responsibilities Unique to this Position Skills: Materials Planning System Utilization: Uses the materials planning system to manage supply and demand plans, taking long-term corrective action on exception messages and other alerts based on root cause analysis. Plan for Every Part (PFEP): Uses PFEP in planning, designing, and managing systems and processes within a facility to ensure delivery of the right part at the right time in the right quantity to the right place. Analysis and Troubleshooting: Extracts, transforms, models, interprets, and presents planning data with the goal of mining useful information, troubleshooting, suggesting conclusions, and supporting value-creating decision-making. Inventory Management and Optimization: Uses analytics and algorithms to determine the optimal level of inventory investment across the end-to-end supply chain within specific constraints. Material Planning: Uses advanced tools (e.g., Advanced Planning Command Centre, Business Intelligence (BI) Dashboards) to make decisions related to parts availability, inventory optimization, and root cause analysis. Materials KPI Management: Operates in relation to recent or historical outputs as compared to expectations of the organization to determine next steps to drive improvement. Experience: Minimum 4+ Years of relevant experience required. Experience in Xelus, GOMS, Kinaxis and aftermarket material planning is preferred. Additional Information: This role requires support in the US time zone and hence the incumbent needs to operate in the night shift (5 PM to 2 AM IST). Night shift allowance and pickup and drop facilities (within PMC & PCMC jurisdiction) are provided to all employees working in this shift.

Job Description Key Responsibilities / Deliverables: Realizes quality control operations for product/component with application of technical knowledge to ensure compliance with specifications and/or engineering drawings Develops and implements quality process control plans, designs & implements inspection gauges and other inspection aids Analysis of line rejection, supplier rejection and taking corrective action SOP audits - compliance to audit plan and ensuring corrective actions Improvement projects on chronic problems Key Competencies Understanding & knowledge of Quality Function Knowledge & experience in manufacturing processes like presswork, machining, moulding, assembly, etc. Understanding of System Standards - ISO9001:2015 Hands-on experience with analysis tools such as 7 QC tools, QC Story / Six Sigma problem-solving methodology, PFMEA Usage of SAP Functionality - QM & MM module, MS Office Educational Qualification: Diploma (Engg): 3-6 years experience B. E/B. Tech: 2-5 years experience Specialization: Mechanical / Electrical Schedule: Full-time Req: 009FI4

Description Position Summary: The Manager Performance Management CoE (Center of Excellence) will be responsible for driving service performance excellence across vendors, functions, and geographies. This role will lead SLA governance, analytics, reporting, and continuous improvement initiatives to ensure alignment with contractual obligations, service quality expectations, and organizational objectives. Key Responsibilities: SLA Governance and Performance Oversight Lead end-to-end SLA and KPI governance across IT service providers and internal towers. Ensure accurate, timely reporting and interpretation of performance data. Monitor trends, identify performance gaps, and drive corrective action plans with suppliers. Operational Excellence and CoE Development Establish and maintain standardized SLA governance frameworks, templates, and dashboards. Develop playbooks, SOPs, and best practices for performance management activities. Act as a change agent to build performance-centric culture across the organization. Analytics, Reporting & Insights Manage the performance reporting lifecycle: data collection, validation, analysis, and communication. Create executive-level dashboards and performance scorecards using tools like Power BI, Tableau, or Excel. Provide actionable insights to business stakeholders and governance forums. Stakeholder Management Collaborate with Service Owners, Business Units, Procurement, and Legal for contract compliance and vendor engagement. Conduct QBRs with vendors, presenting performance trends, compliance issues, and improvement plans. Ensure transparency and alignment across global and regional teams. Continuous Improvement & Automation Identify automation opportunities in SLA tracking and reporting using AI/ML or RPA tools. Drive initiatives to improve speed-to-resolution, customer satisfaction, and cost efficiency. Support transformation programs that elevate vendor and service performance. Required Qualifications: Education: Bachelors in IT, Business, or related field Experience: 10 15 years in IT performance management, SLA s, Managed services background, vendor governance Tools: Strong skills in Excel, Power BI, Tableau, ServiceNow Knowledge: Deep understanding of SLA/OLA frameworks, ITIL, service delivery Certifications (preferred): ITIL v4, Six Sigma, PMP, CSM, Key Competencies: Strategic Thinking and Operational Discipline Strong Analytical and Presentation Skills Vendor and Stakeholder Relationship Management Change Management and Influence Communication and Executive Reporting Results-Oriented and Collaborative Mindset Why Join Us: Lead a high-impact, cross-functional CoE central to our client success. Work in a dynamic, data-driven environment with exposure to senior leadership. Help shape enterprise-wide service excellence initiatives.

Job Description Summary Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area. Job Description Roles and Responsibilities Define and improve Sourcing strategies at business or plant level. May also include management of regional & business teams. Developing in-depth knowledge of a discipline. Uses prior experience and acquired expertise to execute functional policy/strategy. A job at this level is likely to be an individual contributor, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations. Impacts projects, processes and procedures in own field. The role operates with some autonomy, but is focused on execution of activities/provision of advice within an enabling discipline covered by standard functional practices and procedures. Activities require professional judgment, but may require more senior levels of guidance. Utilizes technical expertise and judgement to solve problems. Leverages technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions. Required Qualifications For roles outside of the USA- This role requires advanced experience in the Sourcing & Sourcing Management. Knowledge level is comparable to a Bachelors degree from an accredited university or college ( or a high school diploma with relevant experience). For roles in USA - Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)). Desired Characteristics Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills. Note: To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used. Additional Information Relocation Assistance Provided: No

We at Yusen Logistics (I) Pvt. Ltd. are looking for Executive - Quality, Bhiwandi. Desired Candidate Profile - To support and execute projects planned in the circle for across Warehouses. Responsible for preparation and use of SOPs in all departments as per the laid down procedures. Responsible for online and facility audits of QC and warehouse Responsible for monitoring adherence to various laid down procedures in receipt, storage, testing, processing and dispatch of products. Responsible for the retrieval of documents as and when required and ensure that current version of documents are available at work place. Daily Tracking In process and Final Inspection Audit Results. Daily Tracking of 5S Results. Implementation of Quality Management System (5S, SOP, 8 Waste, Kaizen, 5 Why analysis, FMEA, ISO Compliance) To Provide Training to the Operators Documentation of all the Reports. To achieve KPI Results on Weekly and Monthly basis Customer Compliant Handling and Provide Problem Response Report on time Internal and External Auditing Involving in Continuous Improvement Activity EHS audit Weekly basis and make the Report same Any Engineering Graduate with CAD and Six Sigma certification is desired. Experience in WMS / SAP similar ERP packages will be an added advantage. Prior experience in a 3PL/Contract Logistics environment will be preferred. Well versed with Microsoft Office. Excellent communication and listening skills. Willingness to work in shifts Open to travel in short notice

Engage with senior leadership focused on Transformation roadmap creation, solution levers identification and business case creation. Drive hyper-automation agenda with clients while ensuring their business outcome needs are met. Undertake process due-diligence and work as a trusted advisory to internal and external stakeholder on building an ecosystem of automation. Authoring the RFP responses for client needs wherever required and supporting the detailed solution run-through during the sales cycle. Creation of a commercial construct for process transformation proposals and commercial negotiations with the customers leading up-to contract closure Develop a strong pipeline of proposals through delivering business outcomes. Qualifications 8-10 years of work experience across transformation consulting, solutions, and presales Large to mid-size transformation deal exposure to formulate solution & business case Experience in leading consulting engagements and CXO/ CXO -1 customer conversations Pre Sales and Solution building leveraging RPA, Cognitive, AI/ML, Chatbot, Blockchain and other new age technologies Hands on process understanding of one of the domains (Insurance/ Travel/ Shipping/ Healthcare/ Banking) and knowhow of related functions. Agile/ Six Sigma trained and certified along with an MBA from a top tier institute would be preferred. Job Location

Business: Piramal Pharma SolutionsDepartment: Operational ExcellenceLocation: Kurla , MumbaiTravel: High Job Overview The primary objective of the role is to support the Chief Manager-PE and AVP Quality to implement the Productivity Excellence program across PPS sites. To help in designing & implementing the Lean lab and Industrial Engineering (MOST/Time motion etc.) based productivity improvement framework and drive results to the benchmark. KEY STAKEHOLDERS: INTERNAL Site Leadership Team, Chief Quality office, Chief Operating officer, Global OE Head, Corporate Functions KEY STAKEHOLDERS: EXTERNAL Vendors, Consulting Firms REPORTING STRUCTURE: Matrix reporting to AVP Quality and Chief Manager-PE QUALIFICATION: M.Sc./B.E. in Industrial Engineering, LSS BB EXPERIENCE: 8 to 10 years of relevant experience in the area of lean lab at multiple manufacturing locations/Corporate/Consulting firms. Hands-on experience in implementing People Productivity Improvement through the lean lab framework. Should have participated in defining the organization-wide QC productivity improvement strategy and have lead/partnered in the translation to tactical implementation plan. Have conducted the diagnostics, gap assessment, and proposal alignment and simulated the POCs to drive the change. Should be well conversant and have driven projects/initiatives based on approaches i.e. MOST, Time motion, Lean, ToC, Six Sigma etc. Should be good with the latest trends in market, on automation/digitalization concepts. SKILLS AND COMPETENCIES Strong communication & influencing skills. Ability to build a strong working relationship with all stakeholders. Demonstrate high levels of Ownership & Accountability. Action-oriented and results-driven. Ability to organize the work, plan well, and prioritize based on impactShould understand drivers of QC labs productivity improvement such as key employee productivity measures, headcount numbers and trends, organization structure, process transformation, automation led productivity improvement and others. Drive Productivity Improvement: Lead and implement Lean Six Sigma methodologies to drive operational efficiency and productivity across multiple QC labs at manufacturing sites globally i.e. India, UK and NA. Global Lab Optimization: Oversee the optimization of QC lab processes and workflows across multiple manufacturing sites, ensuring consistent high-quality output and reduced cycle times. Lean Six Sigma Expertise: Leverage Lean Six Sigma Black Belt qualifications to design and execute process improvement initiatives, identifying waste, bottlenecks, and inefficiencies in laboratory operations. Cross-Functional Collaboration: Partner with cross-functional teams (Quality, Manufacturing, Engineering) to develop and implement lab improvement strategies, focusing on standardization and best practices. DMS Framework Utilization: Apply the DMS (Daily Management System) framework to monitor lab performance, analyze trends, and implement data-driven solutions to enhance lab efficiency. Industrial Engineering Concepts: Utilize industrial engineering principles to optimize lab layout, equipment utilization, and resource allocation, ensuring best practices are implemented at all manufacturing sites. Continuous Improvement Culture: Foster a culture of continuous improvement within the lab teams, training and mentoring staff in Lean Six Sigma principles and driving a proactive approach to problem-solving. Requirements: Lean Six Sigma Black Belt certification. 8-10 years of experience in a multi-site environment. Proven track record of driving productivity improvements in QC labs. Experience in North American and UK markets. Strong application level understanding of DMS frameworks and industrial engineering concepts. Software/App knowledge : MS power BI, SQL, Tableau, Minitab, Sigma XL, Excel Macros, MS Office IE tools : MOST, Time study, Method study, Work Measurement, Multiple activity chart, Capacity planning, Line balancing, Production planning. Lean Management tools i.e. : VSM, OEE, SMED, Daily Management System, Kaizen Responsibilities Qualifications M.Sc./B.E. in Industrial Engineering, LSS BB

Candidates must currently be working as a Manager OR Assistant Manager on papers in Quality for an International Voice process. Shift - Rotational Shifts Work Location - Gurgaon / Pune Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Sadiq @ 8904378561 for more details.