About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Data Entry Associate Analyst Enterprise Print and Distribution Return Mail Operations General Overview The Return Mail team manages and redirects mail which is considered undeliverable by the United States Postal Service (USPS). This position researches the undeliverable mail with the use of internal and external systems and provides administrative support. Maintains records or source documents for data input. Ensures the accuracy of both input and output data by visual examination. Prepares and distributes reports and metrics to internal stakeholders. Job Requirements Years of experience 0 - 1 Full-Time Position 8-hours per day, (Monday - Friday) Redirect Undeliverable as Addressed mail reported by the USPS. Retrieve undeliverable mail through a PDF archival process. Research and analyze across multiple platforms and applications. Perform peer auditing. Proficient and accurate data entry. Actively participate in team meetings. Skills General computer knowledge. Customer service focused with excellent verbal and written communication skills. Must be detail oriented. Ability to think critically and problem solve. Ability to learn and adapt quickly in a fast-paced environment. Ability to multi-task. Ability to learn and navigate internal applications. Ability to work independently. Understanding basic healthcare terminology is helpful but not required. Experience using Microsoft Office products. Education College Graduate - Bachelor’s Degree Location & Hours of Work (Hyderabad – Hybrid - 1PM IST to 10PM IST) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Software Engineering Lead Analyst Position Overview The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities of developing distributive applications, utilizing COBOL, CICS, DB2, JCL, VSAM. Candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires making well-thought-out decisions on complex or ambiguous issues and effectively communicates to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best practices used to build enterprise-scale solutions. Responsibilities Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing technologies such as COBOL, DB2, CICS, VSAM and JCL for Cigna Health Services / Evernorth Technology. Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause Work cross-functionally with the support team, development team and business team to efficiently address customer issues. Active member of high-performance software development and support team in an agile environment. Qualifications Required Skills: Technical Acumen: Extensive knowledge of software development methodologies, mainframe source code management strategies, DevOps, automation, and best practices. Ability to translate non-functional requirements such as availability, flexibility, stability, ease of maintenance. Experience with software deployment and maintenance activities. Design, develop and deploy code in a complex IBM Mainframe environment. Experience using: COBOL, JCL, DB2, VSAM, CICS, Z/OS 390, Endeavor, Expediter, SPUFI, and File Manager/File Aid. Experience with performing testing developed software applications and end-to-end regression testing. Experience with working in agile teams and understood the concepts of iterative delivery, fail-early & fail-fast, continued improvements. Communication Skills: Good communication skills to interact with team members and customers. Experience of using Jira, confluence, SharePoint. Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle. Exceptional analytical and problem-solving skills Structured, methodical approach to systems development and troubleshooting Ability to ramp up fast on a system architecture Experience designing and developing process-based solutions or BPM (business process management) Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Desire to work in application support space Passion for learning and desire to explore all areas of IT Required Experience & Education 6-8 years in an application development role or as a quality engineer Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor’s degree education requirement Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Software Engineering Lead Analyst Position Overview The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities of developing distributive applications, utilizing Java SpringBoot, Jenkins, GitHub, OpenShift, ReactJS. Candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires making well-thought-out decisions on complex or ambiguous issues and effectively communicates to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best practices used to build enterprise-scale solutions. Responsibilities Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing technologies such as Java SpringBoot, Jenkins, GitHub, OpenShift, ReactJS for Cigna Health Services / Evernorth Technology. Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause Work cross-functionally with the support team, development team and business team to efficiently address customer issues. Active member of high-performance software development and support team in an agile environment. Qualifications Required Skills: Technical Acumen: Extensive knowledge of software development methodologies, source code management strategies, design patterns, DevOps, automation, and best practices. Ability to translate non-functional requirements such as availability, flexibility, stability, ease of maintenance and security. Strong hands-on knowledge on JAVA and able to design and develop Spring Boot microservices. Strong knowledge of OOPS concepts, datastructure and algorithms. Technologies covered: Strong experience in implementing software using ReactJS framework, relational and non-relational databases, testing strategies. Experience with a cloud platform such as AWS and the services available in there to build and host the applications. Experience with building Infrastructure as Code using Terraform or CloudFormation is an advantage. Experience with ECS/EKS, Docker and Kubernetes are an advantage. Experience with Hibernate ORM Experience with using Restful standards, building API documentations, CORS, API security such as JWTs, OAuth 2.0, etc. Experience with building and deploying application code and configured CI/CD pipelines using tools such as Jenkins, GitHub Actions, GitLab CI. Experience with working in agile teams and understood the concepts of iterative delivery, fail-early & fail-fast, continued improvements. Communication Skills: Good communication skills to interact with team members and customers. Experience of using Jira, confluence, SharePoint. Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle. Exceptional analytical and problem-solving skills Structured, methodical approach to systems development and troubleshooting Ability to ramp up fast on a system architecture Experience designing and developing process-based solutions or BPM (business process management) Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Desire to work in application support space Passion for learning and desire to explore all areas of IT Required Experience & Education 6-8 years in an application development role or as a quality engineer Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor’s degree education requirement Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Data Analyst – Digital Data Strategy Career Architecture Title: HIH – Data Measurement & Reporting Analyst As a Digital Data Analyst, you will be responsible for interpreting complex data sets, analyzing trends, and generating insights to inform strategic decisions and drive business growth. The ideal candidate will have a strong background in data analysis, proficiency with digital analytics tools, and the ability to communicate findings effectively to diverse stakeholders. They will also spend time researching data lineage and running SQL queries to answer detailed questions. Gather and organize data from various digital sources, including websites, mobile apps, social media platforms, and third-party analytics tools. Perform in-depth analysis of digital data sets to identify trends, patterns, and correlations.Utilize statistical techniques and data visualization tools to present findings in a clear and actionable format.Monitor key performance indicators (KPIs) related to digital marketing campaigns, website traffic, user engagement, and conversion rates. Identify areas of improvement and opportunities for optimization based on data-driven insights.Collaborate with cross-functional teams to develop data-driven strategies and initiatives to enhance digital performance and achieve business objectives. Provide actionable recommendations based on data analysis to drive decision-making at both tactical and strategic levels.Prepare regular reports and dashboards to communicate findings and insights to internal stakeholders, including executives, marketing teams, and product managers. Present analysis results and recommendations in a clear, concise, and visually compelling manner.Ensure the accuracy, completeness, and reliability of digital data by implementing data validation processes and conducting quality assurance checks. Proactively identify and resolve data discrepancies or inconsistencies.Stay updated on industry trends, best practices, and emerging technologies related to digital analytics and data management. Share knowledge and insights with team members to foster a culture of learning and innovation. Qualifications Required Skills Solid understanding of statistical methods, hypothesis testing, and predictive modeling techniques.Excellent analytical skills with the ability to interpret complex data sets and generate actionable insights.Strong communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders effectively.Proficiency in data analysis tools and programming languages such as SQL, Python, R, or similar.Detail-oriented mindset with a focus on data accuracy and integrity.The ability to work collaboratively in a fast-paced, cross-functional environment and manage multiple priorities simultaneously. Required Experience 1-3 years of experienceProven experience as a digital data analyst or similar role, with a strong track record of leveraging data to drive business outcomes.Hands-on experience with digital analytics platforms (e.g., Google Analytics, Adobe Analytics, etc.) and familiarity with tag management systems. Required Education Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or a related field. Master's degree preferred. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

HIH - SE Analyst_McLaughlin (Distributive).docx Software Engineering Analyst Position Overview The job profile for this position is Software Engineering Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. This role will require a Java Developer completing delegated tasks assigned by a supervisor in the Engineering job family and will work on developing RESTful, Microservices and deploying in on prem and/or AWS infrastructure. They are expected to work closely with Subject Matter Experts, developers, and business stakeholders to ensure that application solutions meet business/customer requirements. Responsibilities Delivers specific delegated tasks assigned by a supervisor in the Engineering job family, supporting the full software lifecycle of design, development, testing, and support for technical delivery. Designs, develops and implements standardized methods, processes and systems and data mining tools. Completes day-to-day Information Management tasks without immediate supervision but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Works with both onsite (Scrum Master, Product, QA and Developers) and offshore QA team members in properly defining testable scenarios based on requirements/acceptance criteria. Participate in daily team standup meetings where you'll give and receive updates on the current backlog and challenges. Qualifications Required Skills: Experience writing SQL queries to check the data in databases such as Oracle, MongoDB Working knowledge of GIT Repository, CICD (Jenkins) & Splunk. Experience in cloud technology such as PCF, Open Shift, AWS highly desirable. Knowledge of agile software development life cycle methodology. Prior industry experience (Pharmacy, Healthcare, etc.) preferred. Must have good analytical and problem solving skills. Must have good communications skills both verbal and written. Required Experience & Education High School diploma or equivalent required. College degree preferred, but not required. 2-3 years of experience in developing Java services or API using Spring Boot. These two sections will be “standardized” in the JD template and made not editable. Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriatePrimarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview Work with data governance products to assist Product Owner(s) with guiding functionality and content development with our business and engineering partners. Works daily with our delivery team partners to gain functionality to build trust in data by ensuring quality, accuracy across an organization. Work daily with partners to understand use case and necessary quality checks to govern the data. Works daily with our data stewards and data owners to onboard and train on data governance platforms and concepts. Qualifications Required Skills: Ability to lead functional development and tool on boarding meetings documenting decisions and issues Ability to translate business data governance requirements into technical requirements to meet multiple business needs Strong analytical, creative problem solving, and process management skills Ability to work with various data assets and provide insight into the data Ability to plan and prioritize own work effectively to achieve set end results Excellent attention to detail Excellent oral, written & presentation communication skills Ability to accept ambiguity, open to new ideas; willing to test and fail; and attempt new processes Ability to influence peers and subordinates to modify behaviors and provide support for the implementation and adoption of data governance and metadata strategy and practices. Ability to work independently and as a part of a team with a positive attitude for team goals. Ability to deal with multiple time zones Proactive flexible attitude with a desire to learn new skills in the growing field of data governance Agile Experience a plus. Required Experience & Education 8 -11 Years of Experience Experience (3-4+ years working experience) with data governance, constructs including technical and business metadata. Understanding of structured and semi-structured data, data quality knowledge Strong ability to drive connections with a wide variety of data platforms including AWS (Databricks, Teradata, Snowflake, Kafka), Azure, DB2 and SQL Server, etc. Knowledgeable on firewalls is a plus. Experience in using BI reporting tool is a plus. Experience with Collibra data governance products, Healthcare Industry data and/or data governance regulations and controls is a plus. Tooling: Excel, Agile knowlage like Jira or Rally, SQL knowledge, Tableau, other reporting tools, Experience with Data Governance Tools (Collibra DQ & Collibra Data Inteligence ) Alation or similar desired Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. QA & Testing Associate Advisor Position Overview: The job profile for this position is QA & Testing Associate Advisor, which is a Band 3 Contributor Career Track Role. We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for an energetic, engaged individual who is well versed in all manners of QA/QE in an Agile environment to drive functional validation (Sprint Testing) and quality delivery for Evernorth program deliverables. Tasks include collaborating with all impacted application teams to develop test strategies and high-level test scenarios, identify data needs, track/report progress/issues and obtain approval of the test results. There are multiple strategical and tactical responsibilities. The successful candidate will be able to work in a rapid-paced environment, meet tight deadlines, interact with all management levels, and be self-managed and motivated. Responsibilities: Design, develop and execute sprint testing of a software product/solution. Define test process including required test activities, deliverables, and test schedule. Understand how changes impact work upstream and downstream including various back end and front-end architectural modules. Closely interact with both onsite and offshore team members. The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Define test data conditions and partners and works closely with Data team to obtain the data. Actively participate in all phases of testing (In sprint functional testing, integration testing and regression) Develop and execute comprehensive suites of automation test plans, test cases for inclusion in regression, automation for newly integrated features, and development of tool sets to augment QA and Development testing. Business requirement analysis, test design, defect logging and tracking Perform manual / exploratory testing where needed. Actively engage in defect reporting and triaging Analyzes failure patterns and determine corrective actions to eliminate the errors completely. Adheres to the organization's Quality Engineering best practices while helping to drive changes to our testing practices where necessary. Qualifications & Required Skills: Take ownership and accountability of the application / tasks. Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong influencing / negotiation skills. Have a passion to learn and a desire to simplify. Strong interpersonal / relationship management skills. Strong time and project management skills. Proficiency with testing frameworks. Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education: 6+ years of experience in Quality Assurance with automation experience preferred Proven experience with functional Testing, SQL, Agile, Jira, SOAP UI/Post Man, Web Services testing and ETL testing. Experience in Selenium with Java and Cucumber BDD Framework College degree (Bachelor+) in related technical/business areas or equivalent work experience. Desired Experience: Exposure to OpenShift, PCF and AWS Healthcare experience including PBM business model. Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate. Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. Equal Opportunity Statement: Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. General Shift (11:30 AM - 8:30 PM IST / 1:00 AM - 10:00 AM EST / 2:00 AM - 11:00 AM EDT) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Innovation and Automation – Application Development Lead Analyst Position Overview: The Innovation and Automation team partners with business and IT stakeholders throughout the enterprise to design, build, and deploy custom Automation and Analytic solutions. This role will partner with business operations stakeholders, and requires a candidate with a learning mindset, a strong background in data analytics, and an aptitude for translating business needs into technical requirements. In this role you will be responsible to learn and understand the business, become a SME on the data, and build cutting-edge, innovative analytics that provide actionable insights on known value streams while discovering opportunities for further analysis. Key Responsibilities: Engage with business partners to understand analytic and data gaps and facilitate working sessions to design and prototype data integration solutions and automation Translate business needs into technical requirements, and translate technical results into meaningful, actionable information for non-technical stakeholders Design, develop an ABOUT EVERNORTH: Evernorth ℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Database Administration Advisor Position Overview The Database Administrator Advisor is responsible for installing, configuring, administering, and maintaining the database environments, including providing high security of protected health information, monitoring and investigating issues with production applications, evaluating and identifying operational issues within the databases. The DBA will be responsible for working on tickets and monitoring of the database environment and completing user requests for access, change requests, scripts and responding to performance issues. The DBA will review database level code and ensure adherence to DBA standards and best practices. Qualifications Technical: 11 - 13 years of experience with Database Development and Administrations11+ years of experience with Oracle and SQL Server Experience with Robotic and Mining Platforms such as Pega Robotics, Blue Prism, Stereo Logic and UiPath Performance monitoring Analysis and tuning of sql statements Capacity Planning/Storage Extensive understanding of DBA concepts and Best Practices Good experience in data replication strategies using tools like Qlik Extensive experience in scripting, stored procedures, triggers, query development Working knowledge of DevOps tools like Ansible, Jenkins Replication & HA Solutions Database and SQL Performance Analysis Troubleshooting and RCA experience, Incident Management Able to recommend, set and apply Standards and Best Practices ITIL: Change Management Process and Procedures Monitoring tools – IDERA, Dynatrace, Oracle Tuning Advisor, Toad Security and User Management, including Azure AD Integration and Identities Backup/Recovery and Disaster Recovery Procedures Standardized Database Maintenance Non-Technical: Documentation Development Excellent Interpersonal and Communications Skills Capable of working independently and in a team Meet SLAs set forth by Customers/clients Project Management Inventory Management and Audit Mentoring Junior DBAs Multi asking and Workload Management Location & Hours of Work Hyderabad Innovation Hub (HIH) – this role will also be required to support after hours deployments 1 to 2 times a week @10pm eastern time. Night Shift 5:30pm to 2:30am IST 8:00am to 5:00pm EST 6:00am to 3:00pm MST Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Automation Engineer Lead Analyst Position Overview The Proclaim Software Automation Engineer Lead Analyst will provide expert professional leadership and solutions for creating test automation that can be used across the Proclaim Claim Engine related process flow. This team member will be expected to collaborate with other Automation specialists as well as the Engineering teams to identify automation solutions for Unit Testing, Systems Testing and Integration testing needs. Responsibilities Provide comprehensive consultation to business unit and IT management and staff on all phases of application testing and automation for diverse development platforms, computing environments (e.g., host based, distributed systems, client server, software, hardware, technologies and tools, etc.). Work closely with Business and IT management and staff to identify application automation solutions, new or modified programs, reuse of existing automation solutions through the use of program development software alternatives, or integration of purchased solutions or a combination of the available alternatives. Research and evaluate alternative solutions and recommend the most efficient and cost effective automation programming solution and tooling.Document, test, implement and provide on-going support for the automation solutions. Execute on a strategy to hand over the test automation to specific Agile teams for adoption and usage within their areas of focus. Exercise considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Use deep professional knowledge and acumen to advise functional leaders. Focus on providing thought leadership within Application Development while working on broader projects that require understanding of wider business. Qualifications Required Skills: Technology skillset required: Selenium, BDD, TDD, Python, Cucumber and openshift Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education College degree (Bachelor) in related technical/business areas or equivalent work experience. 5 – 8 years of experience with 1-3 years of automation development experience working in a large corporate environment Desired Experience: Experience working in an Agile framework. Technology skillset: Mainframe, JAVA and GITHealthcare experience Location & Hours of Work (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

JD to be pasted About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Role Summary The Scrum Master is a leader and coach for a scrum team who facilitates team events and processes and supports teams and agile release trains in delivering value. Provides hands on leadership for Behavioral Health and Care Solutions Delivery teams. This individual will be working on several of the largest Technology initiatives for Evernorth targeted at revolutionizing Health Services and Healthcare Delivery system in the United States. The focus of the work is to continue to enhance Evernorth’s market winning capabilities in the Behavioral Health and Care Solutions space. This is a hands-on position with visibility to the highest levels of Evernorth management who are driven to see our efforts succeed. The solution focuses on enabling this change through the use of the latest technologies and development techniques. Responsibilities Provide leadership, agile mentoring, and agile coaching for the scrum team. Track, Monitor, Decipher and Report sprint execution metrics. Track sprint execution of the scrum teams to determine if the team is on track for sprint delivery. Identify and drive process improvement opportunities. Be a Servant Leader to the team, ensure that the team is not being over utilized and be their voice when help is needed to keep the train on the tracks. Create and encourage "bottom up" communication and culture around all activities: process improvement, risk identification and strategic solutions by partnering and aligning more effectively with stakeholders (i.e. Solution Train Engineers, external Release Train Engineers, Care Solutions business partners). Accountable for scheduling, leading and facilitating effective Scrum team meetings (Iteration Planning, Daily Stand Ups, Iteration Reviews) Drives continuous improvement through facilitating team retrospectives, Agile maturity assessments each PI and driving teams toward identifying and acting on action items identified. Provides coaching to Team Members to ensure they are demonstrating appropriate Agile behaviors and following Cigna-specific Agile practices. Help to maintain high-performing teams. Protects the team and communicates risks (removes impediments/blockers) Helps coordinate inter-team cooperation. Facilitates preparation and readiness for Agile ceremonies. Facilitates team progress towards the Iteration and Program Increment Goals Supports team during estimation activities. Supports the Agile Product Owner Helps track metrics (inputs, outputs, and outcomes) for Scrum teams, and monitors these on an ongoing basis. Facilitates process of deciding which User Stories will be included in each iteration through understanding team’s velocity, capacity and story scope and size. Helps team members select which User Stories they will work on Facilitates process of working with Experience Owner/Agile Product Owner and team to re-balance and re-prioritize work within an iteration. Provides visibility into progress by maintaining the Backlog, burndown charts, velocity analysis, etc. Empowers and motivates the team to self-organize. Ensures the necessary tools are set up for the team (including software, collaboration tools, CI/CD, etc.), otherwise the team has alignment on how to acquire/build them and has relevant funding. Ensures that the team has established working agreements with relevant Operations team(s) on how software will be tested, deployed and operated, including who is accountable. Maintains accurate team rosters and ensuring team member data such as primary role, team affiliation and team allocations are accurate and up to date. Qualifications Years experience – 10 -13 Years College degree (Bachelor) in related technical/business areas or equivalent work experience. Scaled Agile Framework certification. Proficiency utilizing the JIRA software tool and be able to track program increment execution at the scrum team level utilizing available reports, filters and boards. Proven experience with agile methodology including scrum team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Proven experience being the scrum master for engineering teams delivering large-scale enterprise application solutions. Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong influencing/negotiation skills. Strong interpersonal/relationship management skills. Strong time and project management skills. Understands key business objectives and strategy of the product and is able to communicate this to the team. Protects Scrum team from distractions and interruptions by people outside the team. Understands technology roadmap and help team fit their work into this roadmap, where applicable Preferred Qualifications Industry certifications such as PMP, Scrum Master, or Six Sigma Green Belt About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Program Management & Delivery Senior Analyst Position Summary The Program Management & Delivery Senior Analyst is responsible for the governance processes associated with business project delivery for the Finance and Accounting organizations. Responsibilities include elements of project management, status tracking, communication with workstreams and external stakeholders, content development to support communications, documentation of project artifacts, and facilitation of training and testing events. This individual will work with users, technology partners, other project team members, and workstream teams. Job Description & Responsibilities The Program Management & Delivery Senior Analyst responsibilities include, but are not limited to: Content creation to support Kick off meetings for project initiatives and other communication material, Management of documentation on SharePoint and other project tools (Jira) Collaborate with Project Managers to create, maintain and monitor project plan Collaborate with Project Managers to create and maintain cutover and transition planning; support monitoring of cutover activity status. Support the administration and monitoring of Hypercare periods and performance relative to KPIs; may include routing issues and inquiries to appropriate subject matter experts Assist change and workstream leads to ensure training, end user support coverage is without gaps; support may involve content creation and user support triage Loading and management of test scripts in testing tool: Zephyr. Monitoring and development of formal testing entrance and exit gate materials Support the planning, administration and status reporting of testing cycles inclusive of tester & environmental readiness and defect tracking and remediation efforts. Coordination & Management of test triage calls Support development of testing scenarios in collaboration with workstream leads and QA teams; align testing scenarios to requirements for traceability. Review Scenarios for breadth and depth of coverage and support business stakeholder review process for “day in the life” testing coverage for UAT cycles. Support test script development with workstream leads as needed. Execute / administer program and governance management process inclusive of progress status reporting, risk and issue tracing and change control management. Create governance committee materials. Create broad communication materials for extended stakeholder teams Competencies / Skills Ability to review deliverables for completeness, quality, and compliance with established project standards. Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity Ability to deal with organizational politics including ability to navigate a highly matrixed organization effectively. Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies) Stakeholder management (setting and managing expectations) Strong business acumen including ability to effectively articulate business objectives. Analytical skills, Highly Focused, Team player, Versatile, Resourceful Ability to learn and apply quickly including ability to effectively impart knowledge to others. Effective under pressure Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills. Strong problem-solving and critical thinking skills Project Management Requirements gathering User interaction / customer service Reporting and Dashboards Experience Required Qualified candidates will typically have 3 - 5 years of project experience within finance and accounting spaces inclusive of planning, status tracking, testing, and coordination & communication across multiple workstreams. Successful candidates will be high energy, self-starters with a focus on quality output and project delivery success. Successful candidates will have project experience in Oracle Cloud ERP & EDM technologies. Experience Desired Bachelor’s degree in accounting, finance, or a related field preferred Desired Tool Experience & Project Practices: Oracle Cloud Tools (ERP & EDM), Microsoft Suite, Agile, Jira, Zeyphyr, Saviynt, Aveska, Sharepoint, and Confluence Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results. Experience with Agile delivery methodology. Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. QA Testing Senior Analyst Position Overview We are seeking a highly motivated and experienced Senior Tester to join our team and play a crucial role in ensuring the quality and reliability of our data platform and applications. You will be responsible for updating and maintenance of an automated testing framework and systems and for integrated testing of financial applications. Required Skills Good understanding of Healthcare Domain. Good knowledge of SDLC and STLC with specific expertise of Software Testing. Experience working with large data sets and writing complex SQL queries Testing experiences in DB systems like Oracle, SQL server Experience in Toad for Oracle and DB2 Applications Experience with FSCD SAP Module Experience with UFT, GitHub, and Python Experience with test case design and execution Experience within Agile development environment (Sprint planning, demos and retrospectives, and other sprint ceremonies). Broad knowledge of automated testing and modelling tools. Knowledge of automation and deployment tools such as Jenkins. Flexible with timings. Excellent analytical skills and innovative problem-solving ability. Possess good communication skills and a very good team player. Required Experience & Education Bachelor’s degree in computer science or related field or higher with minimum 3 years of relevant experience 3- 5 Yrs. experience in Software QA Testing Experience with test case design and execution Understanding of data models, data mapping documents Experience within Agile development environment (Sprint planning, demos and retrospectives, and other sprint ceremonies). Knowledge of automation and deployment tools such as Jenkins. Flexible with timings. Excellent analytical skills and innovative problem-solving ability. Possess good communication skills and a very good team player. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Data & Analytics Associate Manager Position Summary The Data & Analytics Associate Manager is responsible for helping support the Enterprise Data Strategy team in the identification of key data elements across the business, identification of sources, enabling the connection across sources and ultimately supporting the consumption model of this data. This individual will work with users, technology, accounting and finance to develop requirements and support delivery of consumable data for business insights. Job Description & Responsibilities The Data & Analytics Associate Manager works with the other team members to support the development and maintenance of the Enterprise Data foundational structure and end use consumption model. Key stakeholder partners will be Finance, Accounting, Technical Teams and Automation and AI teams. Support the requirements gathering of data elements used by business areas and mapping of elements to sources Support the identification of connection points of disparate data sets to support joins for an integrated data solution Data collection and preparation inclusive of scrubbing, development of quality rules and processes for addressing gaps in data. Analysis & interpretation of data to support identification of trends and quality issues. Reporting and Visualization in the development of dashboards, reports, and other mechanisms to support consumption Leverage technologies inclusive of data virtualizer and other tools to support obtaining, mapping, transforming, storing and packaging data to make it useful for end consumers Support the development of prototype solutions to explore the application of technology leveraging data – e.g. application of AI, automation initiatives, etc. Continuous improvement in the identification of opportunities for process improvement or process enhancements in day to day execution Competencies / Skills Ability to review deliverables for completeness, quality, and compliance with established project standards. Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity Ability to deal with organizational politics including ability to navigate a highly matrixed organization effectively. Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies) Stakeholder management (setting and managing expectations) Strong business acumen including ability to effectively articulate business objectives. Analytical skills, Highly Focused, Team player, Versatile, Resourceful Ability to learn and apply quickly including ability to effectively impart knowledge to others. Effective under pressure Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills. Strong problem-solving and critical thinking skills Project Management Requirements gathering User interaction / customer service Reporting and Dashboards Ability to be flexible with job responsibilities and workflow changes. Ability to identify process improvements and implement changes; outside thinker. Problem-solving, consulting skills, teamwork, leadership, and creativity skills a must. Analytical mind with outstanding ability to collect and analyze data. Experience Required Qualified candidates will typically have 8 - 11 years of financial data and analytics work experience inclusive of disciplined project delivery with a focus on quality output within project timelines. Successful candidates will be high energy, self-starters with a focus on quality output and project delivery success. Candidates must be excellent problem solvers and creative thinkers. Experience Desired Desired Tool Experience & Project Practices: Microsoft Excel, Agile, Jira, Sharepoint, Confluence, Tableau, Alteryx, Virtualizer Tools Experience with Big Data Platforms (Databricks, Hadoop, AWS). Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results. Experience with Agile delivery methodology. Location & Hours of Work (Hyderabad – Hybrid - 11.30AM IST to 8.30PM IST) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview As a member of the DD&AE Technology Innovation Team, the Technical Product Owner is responsible for developing a deep understanding of new ideas, problems or opportunities and then working with engineering and architecture to generate solution ideas, design experiments, and prioritize execution of those experiments to drive to a working prototype, or a decision to move on to the next idea. The product owner will have a particular focus on identifying, articulating, measuring and proving out the value of a potential solution. Responsibilities Act as a technical product owner for Evernorth’s Digital, Data and Analytics Engineering Technology Innovation Team to break down, test, and learn to develop solutions for complex problems in the DD&AE organization Work with Engineering to own and drive scrum or kanban ceremonies as agreed with team Author and maintain documentation for the team and presenting to stakeholders, including mission, objectives, prototype/feature roadmaps, business requirements and functional specifications Write, prioritize, sequence, and accept features and tasks related to the concepts the team is working on Drive alignment on priorities and next steps across partner teams and/or vendors through demos, feedback loops, and trusting relationships Own decisions on priorities, in collecting feedback and collaborating with business, engineering and leadership and understanding effort, dependencies, and value Lead the creation and maintenance of an innovation dashboard, collecting status and reporting on outcomes to provide insights and metrics that showcase efficiency and point to opportunities for improvement As prototypes are successfully completed, coordinate handoff to other teams for production implementation, packaging documentation for knowledge transfers and allotting capacity to team for transition Qualifications Required Skills & Experience: Bachelor’s degree with a business, management, and/or technical focus preferred 5 to 8 years of experience in an Agile Technology organization Experience driving agile and/or lean product development with demonstrated record of delivering incremental value within a larger solution or deliverable Direct relevant work experience developing data solutions, preferably experience with analytics or big data platform engineering Excellent conceptual and analytical thinking and communication skills through whiteboarding, presentations, and written content creation Ability to think creatively about problems and try new things with a “fail fast” mindset Nice to Skills & Experience: Experience and knowledge of innovation processes, best practices and workflows Finance or Healthcare data and analytics industry experience Demonstrated record of building data capabilities (vs. turn-key products) and communicating their value through solution selling or business value consulting Understanding of analytics and data science processes including model development lifecycle, model performance management and governance, and software development lifecycle Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview The Quality Engineer advisor will be responsible for the strategy and implementation of designing and architecting test automation frameworks for both front end and backend including but not limited to Pega, Java/Services/APIs and cloud based applications etc. In this role, you will be responsible for designing, developing and implementing test automation using the automation tools. Hands-on manual, automation and End to End testing is required and collaborates with QE team members to deliver on highly complex projects while interfacing with external teams. Assesses risk associated with new software implementations. Reviewing and guiding the code of other team members through reviews. This role is empowered and accountable to Triage, debugging, surveillance & monitoring. Professional growth of knowledge across both technical and operational domains is required. Expectations include innovation and critical thinking leading to decision making driving towards efficient, simple solutions answering to complex business needs. Represents and promotes QA methodology across Pharmacy+ divisions. Devises improvements to current procedures and develops models for possible future configurations. Responsibilities Works within an agile team to develop, test, and maintain business applications built on Pega and Java technologies, both manual and automation testing is required Designing test automation strategy for large, complex, cross-functional projectsUtilizing advanced technical knowledge base to create automation test framework and scripts on multiple platforms. Leading End to End test calls and coordinating UAT testingIdentify and prepare complex test data to support the test cases Walk through test scenarios for both functional and End to End with stakeholdersSupport Release activities Defining test process including required test activities, deliverables and test schedule. Identifying and leading process improvement across the Quality Engineering organization. Promotes business effectiveness and efficiency while striving for innovation, flexibility, automation and integration with technology. Ensuring employees and vendor partners are meeting all testing standards by conducting reviews of all the test deliverables/artifacts. Consulting with both inter-organizational and outside client contact to ensure the use of best practices and industry standards. Understanding of how changes impact work upstream and downstream. Independently estimating and re-estimating projects while recognizing and communicating dependencies in cross functional testing as well as data to complete estimates. Contributing to the funding and forecasting process. Training and mentoring QE team membersManaging the flow of information to internal and external clients as well as leadership .Assisting with the on boarding new team members including content development and training.Solving complex problems; applying new perspectives to existing solutions. Ensures defects are quickly assessed and/or mitigated and resolved, whether in non-production or production. Working independently with minimal guidance. Qualifications Required Skills: Hand-on test automation experience with preferably 3-4+ years at Healthcare or in the PBM industry. Intermidiate level system test automation experience. Expertise developing automated test scripts using Selenium, Cucumber, Java scripting, node.js and json. Preferably integration to Jenkins and Sauce labs .Expert level End to End testing experience across multiple product teamsExperience developing Java code with latest web design concepts. Experience in Agile development methodology. Good understanding of multiple test automation frameworks and Dev Ops. Ability to adapt in a dynamic work environment, learn quickly and solve problems. Ability to work a flexible schedule to accommodate business needs. Demonstrated advanced technical and analytical skills. Excellent verbal and written communication skills with the ability to adjust to meet the needs of the audience. Detail oriented with the ability to work and guide others during time constraints to meet deadlines. Demonstrated ability to mentor and train teams.Strong leadership/influencing skills. Required Experience & Education University degree in Computer Science or a related disciplineMinimum 4-6 years of work experience in software or web testingStrong desire to learn Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate.Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. 11:30 AM to 8:30 PM IST Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Position Overview The Automaton / Test Engineer associate advisor will be responsible for the strategy and implementation of designing and architecting test automation frameworks for both front end and backend including but not limited to Pega, Java / Services/APIs and cloud-based applications etc. In this role, you will be responsible for designing, developing and implementing test automation using the automation tools. Hands-on manual, automation and End to End testing is required and collaborates with QE team members to deliver on highly complex projects while interfacing with external teams. Assesses risk associated with new software implementations. Reviewing and guiding the code of other team members through reviews. This role is empowered and accountable to Triage, debugging, surveillance & monitoring. Professional growth of knowledge across both technical and operational domains is required. Expectations include innovation and critical thinking leading to decision making driving towards efficient, simple solutions answering complex business needs. Represents and promotes QA methodology across Pharmacy+ divisions. Devises improvements to current procedures and develops models for possible future configurations. Responsibilities Works within an agile team to develop, test, and maintain business applications built on Pega and Java technologies, both manual and automation testing is required Designing test automation strategy for large, complex, cross-functional projects Utilizing advanced technical knowledge base to create automation test framework and scripts on multiple platforms. Leading End to End test calls and coordinating UAT testing Identify and prepare complex test data to support the test cases Walk through test scenarios for both functional and End to End with stakeholders Support Release activities Defining test process including required test activities, deliverables and test schedule. Identifying and leading process improvement across the Quality Engineering organization. Promotes business effectiveness and efficiency while striving for innovation, flexibility, automation and integration with technology. Ensuring employees and vendor partners are meeting all testing standards by conducting reviews of all the test deliverables / artifacts. Consulting with both inter-organizational and outside client contact to ensure the use of best practices and industry standards. Understanding of how changes impact work upstream and downstream. Independently estimating and re-estimating projects while recognizing and communicating dependencies in cross functional testing as well as data to complete estimates. Contributing to the funding and forecasting process. Training and mentoring QE team members Managing the flow of information to internal and external clients as well as leadership. Assisting with the on boarding new team members including content development and training. Solving complex problems; applying new perspectives to existing solutions. Ensures defects are quickly assessed and / or mitigated and resolved, whether in non-production or production. Working independently with minimal guidance. Qualifications Required Skills: Hand-on test automation experience with preferably 1-2+ years at healthcare or in the PBM industry. Expert level system test automation experience. Expertise developing automated test scripts using Selenium, Cucumber, Java scripting, node.js and Json. Preferably integration to Jenkins and Sauce labs. Expert level End to End testing experience across multiple product teams Experience developing Java code with latest web design concepts. Experience in Agile development methodology. Good understanding of multiple test automation frameworks and Dev Ops. Ability to adapt in a dynamic work environment, learn quickly and solve problems. Ability to work a flexible schedule to accommodate business needs. Demonstrated advanced technical and analytical skills. Excellent verbal and written communication skills with the ability to adjust to meet the needs of the audience. Detail oriented with the ability to work and guide others during time constraints to meet deadlines. Demonstrated ability to mentor and train teams. Strong leadership / influencing skills. University degree in Computer Science or a related discipline Minimum 8-11 years of work experience in software or web testing Strong desire to learn Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate.Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required. 11:30 AM to 8:30 PM IST Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview The Evernorth℠Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions – this includes technology\business direction but also recruiting and mentoring employees and influencing selection of and relationships with vendor resources to ultimately build and contribute within a world class Delivery Vertical. As a QE & Testing Senior Advisor, you will help develop a world-class quality engineering team with the goal of creating next-generation capabilities that will help make Cigna the undisputed health partner of choice. You will work in an agile environment supporting a team of junior software engineers, delivering user-oriented products in a fast–paced environment. This role and those it supports will dotted line into our US based quality engineering leads. This role will report to the Core Tech HIH – Manager (Shared Services). Responsibilities Provide mentoring, vision, and strategic direction to the QA automation and testing teams. Support the definition and execution of quality engineering strategies aligned with overall technology and business goals. Drive test automation, continuous integration, and behavior-driven development (BDD) practices. Lead troubleshooting efforts, ensuring rapid resolution of defects and issues. Help establish and enforce engineering best practices focused on quality, reliability, reusability, and telemetry. Develop and maintain QA automation roadmaps, ensuring technology currency and ROI-driven improvements. Build strong relationships with Core Tech stakeholders to align testing strategies with application requirements. Develop and implement an effective talent strategy by:Recruiting and retaining top talent. Mentoring and developing engineers into full-stack QA professionals. Fostering a culture of continuous learning, innovation, and accountability. Drive modernization initiatives by identifying scalable improvements in tools, technologies, and methodologies. Ensure operational excellence within Agile and DevOps frameworks. Maintain proactive monitoring and management of application assets, ensuring performance, availability, security, and capacity. Optimize testing efficiency, cost-effectiveness, and automation adoption across the teams. Qualifications Required Skills: leadership, communication, and negotiation skills, with the ability to influence across all levels of the organization. Experience on a large, cross-functional QA teams in an Agile environment. Expertise in test design, defect management, and automation framework development. Hands-on experience with tools such as JIRA, Selenium WebDriver, Jenkins, GIT, JavaScript, Python, C#, Java, and BDD frameworks. Advanced knowledge of SQL Server databases and Transact-SQL, including stored procedure analysis. Proven ability to drive large-scale QA and automation testing initiatives for both UI and backend systems. Experience in Healthcare IT with an understanding of industry terminology, processes, and compliance. Proficiency in modern testing methodologies such as Continuous Integration (CI), Behavior-Driven Development (BDD), and Test-Driven Development (TDD).Strong Agile experience with practical leadership in Scrum teams. Required Experience & Education 13 - 16 years of experience in software development and test automation. Experience in vendor management within an onshore/offshore model. Expertise in architecture, design, and development of large-scale enterprise testing solutions. Bachelor’s degree in computer science, Engineering, or a related field (or equivalent work experience).Industry certifications such as Scrum Master, Six Sigma Green Belt, or equivalent. Desired Experience: Experience with mainframe testing lifecycle. Exposure to cloud-native distributed systems (AWS). Experience of claims adjudication and claims lifecycle in healthcare. Experience coaching and mentoring teams in best practices for QA automation. Location & Hours of Work HIH Offshore Hyderabad Office. Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

Position Overview The Provider Technology Shared Services Engineering team is seeking a Software Engineer Lead Analyst for a Band 3 Contributor Career Track position. The Software Engineer Lead Analyst will play a critical role in system development within the broader Provider Technology Solutions and Engineering organization, significantly influencing Operations and Technology Product Management. This position will provide expertise in the engineering, design, installation, and startup of automated systems, including a self-service onboarding kit that enables users to begin utilizing the solution within minutes. The solutions developed will be accessible to individuals with minimal technical skills and will require no additional coding, ensuring zero maintenance is needed. As a member of our team, you will operate within a high-performance, high-frequency enterprise technology environment. This role entails collaborating closely with IT management and staff to identify automated solutions that leverage existing resources with tailored configurations for each use case. The objective is to minimize redundancy in solutions while promoting an enterprise mindset focused on reusability and maintaining high standards, ultimately ensuring minimal future maintenance requirements. The Software Engineer Lead Analyst demonstrates significant creativity, foresight, and sound judgment in the conception, planning, and execution of initiatives. Additionally, the Lead Analyst stays informed about the latest advancements in technology, including AI and machine learning, to enhance both existing and new automation solutions. These solutions are designed to optimize production costs while facilitating the addition or updating of features aimed at improving the overall software development lifecycle experiences. Responsibilities Provide comprehensive consultation to business unit and IT management, as well as personnel, regarding all facets of application development, testing and automation solutions across diverse development, financial, operational, and computing environments. Provides strategic vision in architectural design and Test Automation guidance for the team, emphasizing a thorough evaluation of the quality attributes of a software system. This includes considerations for smoke, functional, regression, rather than focusing solely on the functionality of individual features. Additionally, actively oversees and manages the design of supported automation solutions. Conduct comprehensive research and evaluation of all potential solutions to recommend the most efficient and cost-effective automation solution that can be reused with an enterprise mindset, facilitating scalability for both existing and new applications with minimal modifications. Ensures that engineering solutions are aligned with the overall Technology strategy while addressing all application requirements. Demonstrate industry-leading technical abilities that enhance product quality and optimize day-to-day operations. Understand how changes impact work upstream and downstream including various back end and front-end architectural modules. Enhance personnel effectiveness using heat matrices to prioritize Quality and Development Engineering resources on high-impact interfaces while identifying areas of lesser focus. Develop and implement automation solutions to improve engineering and operational efficiency. Troubleshoot and optimize automated solutions and related artifacts to ensure seamless execution in CI/CD pipelines and on local machines, minimizing software and package dependencies or conflicts to reduce cycle time. Execute on a strategy to hand over the automation solutions to every Agile teams for adoption and use within their areas of focus, requiring zero maintenance and minimal effort for any enhancements without delving into coding. Encouraging and building automated processes wherever possible. Recognized internally as a subject matter expert. Qualifications Required Skills: Demonstrated experience in a Functional Test Automation engineering role. Demonstrated practical experience with Selenium, BDD, TDD, Python, Cucumber and OpenShift, and various other open-source functional testing frameworks. Demonstrated capability to develop script-less frameworks that are scalable to enterprise level for various applications, achieved through configuration rather than coding. Conduct benchmarking, assess scalability, flexibility, reusability, and other functional testing aspects. Identify and address technical issues in collaboration with Development and cross-functional teams to ensure clear communication and effective follow-up. Familiarity with contemporary delivery practices, including DevOps, continuous deployment, continuous integration, continuous testing, behavior-driven development, and specification by example. A strong foundation and practical experience in programming languages, particularly Python, Shell Scripts are essential for developing a reusable functional testing framework that meets the requirements of enterprise-level applications. Demonstrated expertise in cloud infrastructure and platforms, including Amazon Web Services and OpenShift. Required Experience & Education A Bachelor's degree in Computer Science or a related field is required. 5 - 8 years of professional experience in Functional Test Automation is required. This includes expertise in Desktop, Mobile, API, Web, and Cloud. At least 3 years of experience in Agile methodologies is required. Familiarity with an onshore/offshore operational model is essential. Demonstrated experience in the architecture, design, and development of large-scale enterprise application solutions is required. Desired Experience: Proficient in Functional Test Automation and automation methodologies. Proficient in triaging and identifying functional issues, including root cause analysis, connection problems, and application bottlenecks. Providing coaching and guidance to team members. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

Scrum Master Senior Analyst About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. As a Scrum Master, you will routinely wear the hats of facilitator, teacher, coach, and mentor to help enable your product team to develop customer-centric software products from idea to production. The candidate would be a servant leader to the team cultivating an environment of efficiency and coaching on scrum best practices, removing team impediments (including addressing root causes), and facilitating collaborative interactions and events aimed at delivering business value. Although they will care about the success of the product, they will care more about the health and success of their team. An ideal candidate will comfortably speak to the essence of the agile manifesto's 12 principles and will exemplify the scrum values of focus, courage, openness, commitment, and respect. Responsibilities Teach the mechanics and value of the scrum framework, along with value-driven product development techniques. Facilitate effective working sessions and team events as desired by the team. (e.g. vision, roadmap, release planning, sprint review, retrospective, sprint planning, story mapping...) Train the team to conduct effective daily stand-up meetings focused on attaining the sprint goal. Facilitate focused team retrospectives aimed at helping the team identify opportunities for improvement with a plan of action. Coach product owners in best practices for managing stakeholder relationships, as well as maintaining and organizing an effective product backlog. Teach and mentor organization in writing effective user stories. Facilitate the definition of done negotiations that enable higher product quality through better extreme programming behaviors and DevOps practices (TDD/CI/CD). Coach team members in agile estimation techniques aimed at generating effective team discussions and valuable, working software every sprint. Coach team members on the daily application of the Agile Manifesto's 12 principles and provide guidance on correcting anti-patterns and issues made visible by the scrum framework. Facilitate consensus-building activities and conflict resolution in order to improve team effectiveness. Frequently assess the scrum maturity of the team and organization in order to coach the team and organization to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Proactively conduct one-on-one conversations with team members focused on building trust, identifying coaching opportunities, and improving overall team cohesion and morale. Proactively anticipate and prevent impediments that may impact the team React with efficiency and tenacity to remove newly discovered impediments impacting the team, including elevating awareness of any organizational impediments discovered in the process. Ensure contributing causes, triggers, and knowledge gaps are effectively identified and addressed. Partner with Agile thought-leaders to explore and become involved in opportunities for improvement across the scrum teams and company as a whole. Qualifications Required Skills: Multiple, advanced certifications beyond CSM or PSM-I (Candidate has obtained at least two of any of the following cert options: A-CSM, PSM-II, CSP-SM, PSM-III, ICP-ACC, ICP-ATF, CAL-I, CAL-II, CAL-E, CAL-O, CAL-T, ICP-APM, ICP-DAS) Proven, demonstrable expertise in group decision making (e.g. Liberating Structures &/or Kaner’s Diamond of Participatory Decision Making) Proven, demonstrable expertise in effective facilitation (e.g. visual/sketching techniques, graphic facilitation, &/or design thinking techniques) Proven, demonstrable expertise in coaching models (e.g. G.R.O.W., Coaching Conversation Arc, 9 Coaching Roles, Powerful Questions) Required Experience & Education 3 to 5 years as practicing ScrumMaster, exclusively as ScrumMaster and not an SM-Project Manager-hybrid Location & Hours of Work HIH-Hyderabad & General Shift (11:30 AM - 8:30 PM IST) Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less