Site Reliability Engineer II

Site Reliability Engineer

Responsibilities:

System Monitoring and Analysis:

• Implement and maintain robust observability solutions to monitor system performance, identifying bottlenecks, and ensuring optimal operation.
• Utilize tools to gather, analyze, and visualize key performance metrics.

Performance Optimization:

• Proactively identify and address performance bottlenecks through in-depth analysis and optimization strategies.
• Work closely with development teams to implement performance improvements and enhance overall system efficiency.

Capacity Planning:

• Conduct capacity planning exercises based on observed patterns and future growth projections.
• Collaborate with infrastructure and development teams to ensure adequate resources are available to meet system demands.

Automation and Scripting:

• Develop and maintain automation scripts for routine tasks, enabling efficient monitoring and response procedures.
• Implement automated processes for scaling and provisioning resources based on observed workload patterns.

Documentation:

• Document system architecture, configurations, and observability best practices to facilitate knowledge transfer and onboarding for team members.
• Keep documentation up-to-date to reflect changes in the system and its monitoring setup.

Collaboration with Development Teams:

• Work closely with software engineers to integrate observability tools into the development lifecycle.
• Provide guidance on building observable systems and assist in instrumenting applications for effective monitoring.

Continuous Improvement:

• Stay informed about industry best practices and emerging technologies related to observability and performance engineering.
• Drive continuous improvement initiatives to enhance the reliability and performance of systems.
• Security and Compliance:
• Collaborate with security teams to implement monitoring and observability measures that align with security requirements and compliance standards.
• Participate in security incident response activities and contribute to ongoing security assessments.
• Training and Knowledge Sharing:
• Conduct training sessions for team members and other stakeholders on observability tools, best practices, and performance engineering concepts.
• Foster a culture of knowledge sharing within the organization.

And other duties as assigned.

Required Work

• 4+ years of experience with multiple APM tools and extensive experience with Dynatrace
• 4+ years of experience executing software load and performance testing in an enterprise environment.
• 3+ years SRE experience
• Certifications in relevant technologies (e.g. AWS, DevOps, Kubernetes, Dynatrace, Azure, etc.)
• Working experience with Neoload or equivalent performance testing tool.
• 1+ years experience testing applications hosted in the cloud.
• Working experience building CI/CD pipelines and version control systems
• Working experience with scripting languages (e.g. Python, Bash, Go, etc.)
• Excellent problem-solving and communication skills.
• Ability to work collaboratively in a fast-paced, agile environment.

Preferred Work Experience:

• Proficiency in programming/scripting languages such as Python, Go, or Bash.
• Experience with infrastructure as code tools such as Terraform or CloudFormation.
• Deep understanding of Linux systems administration and networking principles.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Experience or familiarity with IIS, HTML, Java, Jboss.
• Experience in Chaos Engineering
• Programming experience using.NET, C, C++, Java, or other popular programming language.Perl/Python/JavaScript scripting experience may be considered equivalent.
• Terraform and Ansible experience
• Exposure to Splunk tools
• Exposure to microservices

Knowledge

• Site Reliability Engineering Principles
• DevSecOps Principles
• Agile (SAFe)
• Healthcare industry
• ITLT
• ServiceNow
• Jira/Confluence

Skills

• Dynatrace/Prometheus/Grafana
• Neoload/Jmeter
• Splunk
• AWS/Azure/GCP
• SAFe Agile
• Strong communication skills (written/verbal)
• Time management
• Analytic problem solver
• Self-starter

Result oriented and proven ability in organizing priorities