Job Description At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role The Infrastructure Data & Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. We are seeking a strong, data-driven Senior Technical Program Manager who knows that delivering on that promise takes foresight, planning and agility. The Sr. Technical Program Manager will be a key member of the team, and will leverage their technical knowledge and project management skills to drive delivery of our data architecture target state implementation, data model migration, and data automation workstreams that underpin our Infrastructure Data Visualization Portal and other capabilities. They will translate business decisions into data analytics and visualization requirements, prioritize the team's sprint backlog, and support engagement with data providers to ensure data is accessed and ingested consistently and correctly. This individual will be responsible for ensuring excellent and timely execution following agile practices and implementing appropriate agile ceremonies to manage risks and dependencies. This individual will require a unique blend of strong data analytics and leadership skills to manage and prioritize the data requirements across our suite of data and analytics tools and dashboards. They will bring passion for data-driven decisions, user experience, and execution to the role. Key responsibilities include: Steer execution of data architecture and data model migrations to meet the needs ofFinOps, Data Science and Business Intelligence teams, as well as other key partners Lead technical program conversations on architectureal approach, system design and data management and compliance Actively manage backlog for data migration, automation, and ingestion workstreams Develop and maintain data source and feature request ticketing process in Jira Partner across ID&A teams to ensure data requirements are met and timeline risks are managed and mitigated Establish appropriate agile processes to track and manage dependencies across disciplines in staying on track to meet short-term and long-term implementation roadmaps Collaborate with product teams to refine, prioritize, and deliver data and feature requirements through technical acumen, customer-first perspective, and enterprise mindset Support development of appropriate reporting processes to measure OKRs and performance metrics for delivery of our data lake architecture Create an environment of continuous improvement by steering and delivering reflective conversation and regular retrospectives, project standups, workshops, communications, and shared processes to ensure transparency of development process and project performance Facilitate stakeholder engagement, decision-making, and building trust across data providers and critical stakeholders Work with IT Asset Management, Enterprise Architecture, and Business & Vendor Management teams to define enterprise-scalable solutions that meet the needs of multiple stakeholders Partner with data engineering teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions Facilitate and prepare content for leadership updates on delivery status and key decisions needed to support project delivery and de-risk implementation obstacles Partner in PI planning meetings and other Agile ceremonies for the team: pressure testing plans for feasibility and capacity Monitor and ensure compliance with SDLC standards Ensure and instill documentation best practices to ensure designs meet requirements and processes are repeatable Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights Establish ongoing metrics and units of measurement to clearly define success and failure points and to guide feature/capability prioritization based on business priorities Draft impactful and comprehensive communications, presentations, and talking points for key business reviews, executive presentations, and discussions escalate and facilitate resolution of risks, issues, and changes tied to product development Act as point of contact for internal inquiries and key partnerships across Technology and business teams Minimum Requirements: 9 + years of experience delivering data lake or backend data platform capabilities and features built using modern technology and data architecture techniques Proven track record for managing large, complex features or products with multiple partners Technical understanding of event-driven architectures, API-first design, cloud-native technologies, and front-end integration patterns in order to discuss technical challenges about system design and solutioning Ability to create clarity and execute plans in ambiguity, and to inspire change without direct authority Self-starter who is able to provide thought leadership and prioritization with limited guidance and in a complex environment Experience in data analytics, data architecture, or data visualization Outstanding influential and collaboration skills ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Experience facilitating Agile, Scrum or other rapid application development teams to deliver technology solutions on time, on budget, and to spec Capable of leading technology and culture change with excellent strategic and technical thought leadership, and strong program management skills High attention to organization and detail in a deadline-driven work environment Proven ability to solve problems and resolve issues with appropriate communications and escalation criteria Outstanding oral and written communication skills with strong personal presence active listening skills, summarization skills, and lateral thinking to uncover and react to emerging opportunities Deep understanding of the full lifecycle of rpodcut development, from concept to delivery, including Test Driven Development (TDD) Understanding of complex software delivery including build, test, deployment, and operations conversant in AI, Data Science, and Business Intelligence concepts and technology stack Experience working with technology business management, technology infrastructure or enterprise architecture teams a plus Experience with design and coding across one or more platforms and languages a plus Bachelor's degree in computer science, data engineering, data analytics, or other technical discipline, or equivalent work experience preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Business Outcomes: Understand the business needs and design high quality software applications in timely manner to fulfill those needs Identify and adopt new technologies to solve existing business needs and predict future challenges. Leadership Outcomes: Put enterprise thinking first, connect the role's agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world's best customer experiences every day Minimum Qualifications: Bachelor's Degree in related field preferred proven industry experience. 3-5 years of full stack software development with good hands-on experience across all tiers of the application. Experience in building & hosting applications on cloud is a plus. Experience in developing software applications using agile methodologies. Experience in supporting production issues post implementation. Knowledge/Skills: Full stack software development using Java 11 or higher with Spring framework, Spring Boot, REST APIs, microservices architecture, RDBMS (Postgres/Oracle or similar) , UI design & development using Angular or React Work with Java and ReactJS stack to build user experiences and business services, using American Express frameworks and cloud platform. Experience in delivering software using DevOps practices like CI,CD, Automated testing, Alerting & Monitoring etc., Good understanding of application security principles & remediating vulnerabilities. Understanding of multi-tier application architectures and related development Proven experience in creating automated tests using test frameworks. Knowledge and understanding of the SDLC/ AGILE principles. Understanding of BDD & TDD practices. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the role: The FX Exposure Identification CoE is part of the Middle Office Controllership team within Global Treasury Controllership Organization and is responsible for exposure identification & analysis pertaining to transactions arising from foreign currency transactions and equity translation exposure arising from AXPs foreign subsidiaries. Responsibilities: - Identify the foreign currency underlying exposure from Ledger transactions and support GTO in appropriately hedging the fx exposures. - Prepare month end FX exposure adequacy packages for multiple markets to ensure adequate FX hedging across AXP. - Accounting & Reporting of FX Trades to hedge the foreign exchange exposure resulting from cross-currency transactions within American Express Company and its subsidiaries - Lead & provide advisory support on companywide initiatives for items pertaining to FX accounting - Support ongoing projects within the team - Maintain accounting controls to ensure compliance with SOX, Bank Holding Company regulations, and AXP internal guidelines. - Lead and participate in projects related to Treasury/Business partner driven initiatives by providing appropriate advisories on FX. - Identify simplification and automation opportunities and work towards implementing them. - Analyze the drivers that impact the P&L due to FX and implement controls to mitigate the fx impact. Technical Skills/Capabilities: - Strong Accounting skills including technical areas of ASC 830 (FAS 52) related to Currency Remeasurement & Translation and ASC 815 (FAS 133) related to FX Hedge Accounting, analysis and reporting We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role This position is responsible for administrative support for two Vice Presidents within Technology. The role is also integral to enabling multiple highly dynamic teams within a high paced environment. The day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The optimal candidate needs to be extremely proactive in anticipating and adapting to the shifting needs of organization leaders. They also must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to fluidly navigate all levels within and across large organizations will also be critical to success. Day to day responsibilities include, but are not limited to: Organizing and proactively maintain calendars across time zones. General follow-ups to effectively meet deadlines and commitments Working closely with other administrative assistants on office operations and providing back-up support when needed Maintaining headcount reporting, organizational charts, and department distribution lists Organizing internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering Ensuring timely preparation and processing of expense reports Coordinating travel arrangements, including air, hotel, transfers, and visas when needed Assist with India based supported colleague engagement activities Other ad hoc administrative work, as needed Minimum Qualifications 3 - 5 years of experience as an Executive Assistant Excellent calendar management skills across time zones Ability to quickly adapt and be flexible in a dynamic workplace Ability to effectively deal with a broad range of contacts and personalities - internal and external High level of integrity required for handling sensitive and confidential information Exceptional organizational, administrative, and interpersonal skills Ability to prioritize multiple tasks with minimal guidance Strong written and verbal communication skills Extremely thorough with a high level of attention to detail and quality timely follow up Proven team player with ability to collaborate across groups and influence others Experience in providing support remotely to a geographically disbursed team Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook Experience with Ariba, Concur or AMEX systems is desirable Positive, can-do attitude Commitment to ongoing learning and development Preferred Qualifications Advanced Excel skills Advanced Power Point skills Final accounting We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex's Global Loyalty and Benefits organization and let's lead the way together. Global Loyalty and Benefits Global Loyalty and Benefits powers the Membership Reward points, Amex Offers, Insurance, and Card benefits for 112+ million cards in 58+ markets worldwide. This Position is for Global Loyalty and Benefits Engineering Department. About the job We are looking for who individuals who are driven to help in our transformation journey as we decommission legacy applications and move to our modern platform that is based on event driven architecture and employs cutting edge technologies such as Golang, Docker, Kafka and Postgres. This platform is highly scalable and capable of supporting up to 10,000 TPS. Key Responsibilities: Understand the Loyalty and Benefits domain and how it powers the AMEX experience for customers Learn and support our legacy applications and modern platforms to develop a deep understanding of all functional workflows. Work closely with product owners and/or other technology counterparts globally as needed to further our initiatives targeting business growth, cost savings, platform maintenance and platform modernization. Participate in agile development processes including sprint planning, stand-ups, demos and retrospectives Ability to come up with multiple architectural solutions, present pros and cons and influence stakeholders towards a small technical solution Be actively involved in low level design, coding, lead code reviews and unit and E2E testing in. Assist with production deployment and ensure smooth CI/CD pipeline process. Co-ordinate delivery of the project across global teams. Manage risk through all stages of project life cycle. Be a role model for engineering excellence within the team driving adoption of CICD and DevOps practices. Take ownership and lead initiatives. This could also involve leading a small team. Minimum Qualifications : Bachelor's degree in computer science, computer science engineering, or related experience required with 4+ years of experience in software development Delivered complex projects where complexity is a function of domain knowledge required, technical implementation and stakeholders. Ability to independently work with product and business to gather requirements, architect and implement solutions. Experienced in leading a team of 2-3 people. Experience in software development in Go, container-based technologies (docker, Kubernetes), GIT, Jenkins, TDD/BDD, mocking frameworks, CICD gates on security, code coverage and code quality. Experience with distributed systems, micro services architecture (REST) and messaging services such as Kafka. Experience working with relational/NoSQL databases Experience working with Comcast Rulio or some type of rules engine. Ability to work in a team environment as well as independently Commitment to write clean maintainable code with good documentation practices We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About The Role This position will be responsible for auditing (Second line of defense testing) the Business Units across markets against applicable regulatory thereby enable the Market Compliance Officers gain assurance regarding the management of the company's compliance risk. Responsibilities Timely execution of fieldwork & testing of a core responsibility across all areas of laws - AML, Privacy, Anti-corruption, Consumer Protection & Fairness, etc. Regular and timely dialogue and communication on the progress of the work and potential findings to the Manager Compliance Testing Team and local Market Compliance Officers. Ability to identify and communicate findings with senior stakeholders (Directors, VPs, etc) and obtain concurrence of the findings. Be confident with stakeholder management From time to time, work with local Market Compliance officer to detect and identify emerging regulatory risks or impending legislation that may have impact on the Compliance Monitoring Plan. Min Qualifications Minimum 2-3 of relevant experience in internal audit/consultancy within the Big Four or in a bank/financial institution with Anti-Money Laundering background. Academic Background Good academic qualification with experience in compliance or legal knowledge would be an added advantage. Chartered Accounts, CPA, ACAMS, MBA and individuals with certifications in audit would be preferred. Functional Skills Strong internal control and validating testing skills is a MUST Ability to work independently from understanding the regulation, designing the test script, execution of fieldwork testing, communication of findings to business and to reporting gaps. Strong problem solving and analytical skills including the ability to conceptualize and break down complex issues into actionable tasks. High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency. Excellent verbal and written communications skills in English. Compliance Language We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role American Express is on a journey to provide the world's best customer experience every day. The Dispute and Fraud Gate (DGT) team, within Global Services Group (GSG), will allow American Express to centralize the disputes process in a way that benefits our customers and enables us to more effectively leverage our quality of service. This position operates in a 24/7 environment, including working in shifts and on weekends. On-Going flexibility is required. To Solve for Amex Card Member's queries efficiently and provide the world's best customer experience every day Ability to Take Quick Decisions and Respond to Customer Inquiries Deliver extraordinary customer care by responding to questions concerning Provide Superior Customer Experience on Calls to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment Grow and nurture customer relationships on every interaction that results in measurable customer value Document necessary account information and offer custom solutions that benefit the customer Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality Minimum Qualifications Minimum 10+2 in any workstream Minimum 1 Year experience in International Voice Process Preferred Qualifications Excellent communication skills Preferably Graduate in any stream American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role As a part of Finance Technology Data Governance team, you are responsible for bringing data under governance with the Enterprise Data Management for the applications within the business unit. You will be responsible for implementing data policy and standards for the Metadata, Data Quality, Data Lineage, Technical Controls, and remediation of Data Quality issues. You will have the opportunity to work across business units, enterprise technology teams, and product/platform teams to define and execute Data Management strategy, driving the consistency, usability, and governance of our data assets for the respective business unit. Support the implementation and maintenance of Enterprise Data Management policy requirements and standards for data and data systems Build expertise on data consumed and produced to support data analysis related to Data Quality. Monitor and support Data Quality Triggers, root cause analysis, issue resolution and reporting. Minimum Qualifications: 4+ years of software development experience in a professional environment and/or comparable experience. Bachelor's degree in computer science, computer engineering or equivalent is required with hands-on expertise with application design, software development and automated testing Highly experienced in Database concepts and ETL technology Proficient in cloud Data Management skills Proficient in Data Management and Data Governance concepts (metadata, lineage, data quality, access controls, retention and deletion principles) Demonstrated ability to analyze high volume data Demonstrated ability for testing across data assets, usage of various tools as needed Strong PL/SQL skills including complex query building and query performance tuning Experience in Java, PySpark, Apache Flink, and other open-source data processing platforms Should be proficient with implementation of process controls Demonstrated experience in Agile development, application design, software development, and testing Proficient in communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike Good collaboration skills: ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross communication process Preferred Qualifications: Financial business domain knowledge will be a plus We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Description The Global Treasury Controllership (GTC) team is part the Regulatory Reporting and Treasury Controllership Team and is responsible for providing comprehensive Treasury and regulatory reporting support covering all Treasury transactions, including cash, debt, equity, derivative, and investments The Receivable funding & Cash Controllership team is responsible for accurate, timely accounting and reporting of Credco and its subsidiaries along with ensuring appropriate and consistent reporting for AXP's Cash and Cash equivalents This is an exciting opportunity to lead controllership function for Credco and related legal entities, which forms part of AXP's critical funding structure, catering to the funding needs of the affiliate entities ensuring adherence to controls and compliance, transfer pricing norms etc. In addition, this role will be responsible for ensuring appropriate and consistent reporting for AXP's Cash and Cash equivalents which includes managing the delivery of Cash portfolio reporting for regulatory reporting filings for American Express. Responsibilities include, but are not limited to: Manage end to end accounting and reporting of Credco and its subsidiaries. Responsible for pricing of receivables, adherence with transfer pricing norms and support transfer pricing audit related with sale of receivables process in line with U.S. GAAP principles. Prepare monthly controls including reconciliations, bank runs, Transfer of Receivables (TOR) collateral check, FX calculations, Inter Co Dashboard and review of agreements. Responsible for leading PwC audits, preparation of financial statements supporting market controllership. Collaborate with Regulatory Reporting Team for providing inputs and query resolutions pertaining to numerous regulatory reports. Ensuring integrity of $45Bn+ Cash and Cash equivalent balances for AXP which includes monitoring monthly movement, ensuring adherence to US GAAP accounting principles Daily Monitoring of Cash portfolio to support AXP's efforts on project Fast Forward with respect to Cash and Cash Equivalents. Collaborate with stakeholders across finance teams and treasury to respond to queries from auditors and regulators Consultancy to Treasury, Market Controllership, Business and Reporting teams on all cash related matters and projects. Participation in special projects and pro-actively build and manage relationship with stakeholders within and outside of the Finance organization, with a focus on delivering effective and efficient support. Continued rigor on Control & Compliance Support / participate in standardization and continuous improvement initiatives as well as other business partner initiatives. Continuously challenge the Status Quo and seek opportunity for redesign/automate the processes. Minimum Qualifications: Min 4-5 years experience in Accounting/Reporting/Auditing. CPA/Chartered Accountant or similar qualification, preferred. Ability to interpret and apply GAAP principles is critical to success. Prior Regulatory/Federal Reserve/SEC/External Reporting and banking/financial services experience a plus though not required. A self-starter, with a proactive approach and a passion to consistently deliver high quality service and exceed expectations. A quick learner with outstanding problem-solving skills. Continue to challenge the status quo by bringing and implementing innovative ideas for continuous improvement in our process. Strong Executive Presence, relationship building and presentation skills. Proven ability to effectively interact and manage relationships with all levels and stakeholders of an organization including senior leadership/officers as well as with external auditors. Ability to prioritize, drive projects and define medium to long term vision for the team focusing on value creation for partners and the organization. Ability to pivot with agility and navigate ambiguity Shift timings: Flexible We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role The Primary Objective Would Be to Deliver Very High Standards of Customer Service by Handling Customers request such a Payments, Reconciliation, Account Maintenance, Credit Balance Refund, New Card Issuance, Financial Adjustments and Other Queries for Premium and High Value Customers. Complete All Transactions Agreed with the Customer and Adhere to All Timelines and Deadlines Set Suggest Process Improvements / Changes to Achieve & Ensure First Contact Resolution Conduct Root Cause Analysis of Incoming Correspondence to Recommend Changes in Workflows, Procedures, Servicing Levels, Based on Customers Demands To Meet Their Needs & Ensure Exceptional Quality Service Is Given At All Times Handle All Written Customer Enquiries, Maintenance and Non-Se Disputes for Customers in A Timely and Accurate Manner Ensure Smooth Functioning of CMMI By Meeting Key Performance Indicators & Achieving Laid Down SLAs Work with Other Operations Departments and Customer Groups to Deliver Quality Service and Support New Product Launches, Promotions Etc. Contribute Towards Team Goals by Strictly Managing Individual Productivity Targets Ensure Complete Adherence to Approval Grid for Financial Adjustments by Team and Self Minimum Qualifications : Graduate with minimum 1 year of experience. Proficiency in MS Office & Power Point Prior experience in U.K or Canada market Experience in handling Payment, Reconciliation, Account maintenance and Credit Bureau queries will be preferred, Good communication skills both written and oral Strong Analytical skills & attention to detail High level of Customer sensitivity, commitment & service orientation High result orientation Ability to take independent decision & meet stringent deadlines We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role This Position is in GSG Advanced Analytics team as part of GSG MIS COE, is looking for full time candidates as Data Science Analysts. The Advanced Analytics team works across multiple Data Science/Machine Learning portfolio of projects across GSG organization across multiple areas of Servicing. Understand the overall business perspective and help conceptualize the business problem into a Data Science/ML roadmap Have a research bend of mind and read/engage/apply new techniques and algorithms in the field to generate efficiencies/process improvements. Rigorous testing of algorithms as per business norms and delivering significant working leverage over status quo and generate value for the business. Capability of writing, debugging and compiling codes in multiple Machine Learning environment and understanding of Python stack is necessary Research focus on problem solving through NLP(Natural Language Processing) is critical. Clear application on performance testing and validation framework of machine learning models Understand and deploy mathematical foundations of cutting edge NLP techniques on varied sources of data Willingness to derive insights from terabyte sized data and capability to design scalable solutions is paramount Minimum Qualifications Proven experience of applying using Machine Learning techniques like Regression, Classification, Supervised or Unsupervised Recommenders, Deep Learning etc. Ability to work in cross functional teams Excellent data wrangling and visualization skills Hands on knowledge of SQL is expected A research mindset with a zeal to experiment new algorithms is expected Preferred Qualifications: Master's in a quantitative field (e.g., Finance, Engineering, Mathematics, Statistics Computer Science or Economics) from a top institute. A set of high impact research papers on applied NLP/ Deep Learning/ GenAI Prior experience working with Transformers/LSTMs/CNNs preferred Working knowledge of finetuning Large Language Models(LLMs) is a plus Deep knowledge of Statistics and Mathematics and ability to dissect problems from the first principle. Exposure to fields like Linear Algebra, Bayesian Statistics, Group theory is desirable Complete grip on Python environment and libraries (pandas, numpy, nltk, statsmodels, gensim, pyspark, spacy, transformers), Deep learning expertise is preferred and any of Tensorflow/Torch is preferred. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role This position is in the US Consumer Services Business Unit - Marketing Analytics team. The USCS team is passionate about making membership an indisputable competitive advantage and helping each other become better leaders every day. The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. This specific role is part of prospect acquisition analytics and personalization team responsible for driving effective channel strategy and offer analytics for prospect channel. Key responsibilities include: Build effective targeting, offer, and messaging strategy for Consumer Referral Channel Analytics Partner with Channel Marketing, Product, Investment Optimization and Customer teams to implement effective acquisition strategies to drive growth in Referral channel Ensure accurate, efficient channel planning and leverage world class analytics & data science to help Referral channel further its personalization charter Work in a dynamic, fast changing environment, with attention to detail, superb communication skills and success driving results through multi-functional collaboration Evaluate impact on business of different initiatives and analyze data to create insights to advise strategy for further improvement Innovating and evolving processes to drive business results Expand usage of data-backed decisions/data science in strategies and scaling up opportunities for the channel Critical Factors to Success: Analytical Approach & Technical Expertise Strong Business Acumen Minimum Qualifications 2-3 years of relevant analytics experience. Degree in business, economics, statistics, mathematics, engineering or finance combined with a master's or other secondary professional qualification Strong analytical and problem-solving skills. Strong interpersonal, written and verbal communication skills. Experience in programming languages like Hive, SQL, SAS, Python etc, Proficient in MS Office especially excel and powerpoint We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us deine the future of American Express. Overview of the Business: Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It uses an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management as well as enable commerce and drive innovation. A single decision can have many outcomes. And when that decision affects millions of customers, it needs to be the right one. That's where our Credit & Fraud Risk (CFR) Analytics & Data Science CoE team comes in. The team leads efforts that leverage data and digital advancements to improve risk management as well as enable commerce and drive innovation, every day. Right from targeting the right customer for our products to underwriting them to managing their experience with Amex when they get onboarded, every decision is advised by groundbreaking analytics & data science. We help the company grow its business profitably while delivering the world's best customer experience, all powered by data. We are the backbone of all financial services operations at American Express and impact every aspect of the company. As a part of the team, you'll have the opportunity to work in one of the best companies for data scientists in the country. You will solve real world business problems while getting exposure to the industry's top leaders in analytics, data science and machine learning. If you're passionate about solving complex problems and crafting solutions that impact millions, you should consider a career in CFR. Development, deployment and validation of predictive model(s) and supporting use of models in economic logic to enable profitable decisions across risk, fraud and marketing. Responsibilities: Understand the core business of AXP and the levers behind various decisions Analyze large amounts of data to derive business insights and create innovative solutions Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant Innovate with a focus on developing newer and better approaches using big data & machine learning solution Clear articulation and structuring of business findings across prospect and customer domain to the leadership and key partners Maintain external lens and be aware of developments in the field of Finance/Payments/Analytics etc. Minimum Qualifications . MBA, Master's Degree In Economics, Statistics, Computer Science Or related fields . 0-18 months of experience in analytics, big data workstreams . Ability to drive project deliverables to achieve business results . Ability to work effectively in a team environment . Strong communication and interpersonal skills . Innovative problem solver with ability to learn quickly and work independently with complex, unstructured initiatives . Ability to Integrate with Cross-Functional Business Partners Worldwide . SAS, R, Python, Hive, Spark, SQL . Unsupervised and supervised techniques -: active learning, transfer learning, neural models, Decision trees, reinforcement learning, graphical models, Gaussian processes, Bayesian models, Map Reduce techniques, attribute engineering Preferred Qualifications . Expertise in Coding, Algorithm, High Performance Computing American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background veriication check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Responsibilities : This position is in Intercompany Controllership within GFO The incumbent will manage either/combination of processes including, Intercompany Governance, process mapping and risk assessment, Inter-Company accounting / reporting and Settlement. This position will also be responsible to supporting critical business initiatives and ongoing enterprise-wide Intercompany project. Strong ability to quickly grasp complex issues and gain end to end knowledge of processes. The incumbent should have good maturity and display flexibility to respond quickly to crisis situations The incumbent will be expected to quickly gain detailed understanding of inputs, processes, controls, flows, metrics, risks, SLA, and outputs of the process area. The incumbent will be required to participate in standardization and continuous improvement initiatives as well as other business partner initiatives. He/ She shall ensure that all deadlines are continually met, and adequate controls are maintained over the processes CA / MBA with minimum of 3-4 years of post-qualification experience in governance processes, control management and audit handling. Ability to drive process automation initiatives. Experience in operational risk/SOX will be an added advantage. Ability to drive execution with proven project management skills. The successful candidate should possess strong analytical and problem-solving skill. Proven ability to communicate (verbally and written) effectively at all levels of the organization. Preferred Qualifications Functional knowledge of ERP financial systems like Oracle, OBIEE etc. would be preferred. Excellent MS Excel & PowerPoint skills. Ability to conceptualize and though lead various discussions. Big picture thinking, energetic self-starter with positive can-do attitude. This role may be subject to additional background verification checks. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Strong core java fundamentals. 10-12 years of experience building large scale applications using Java, Spring framework, git, mockito, Oracle DB, Cassandra, Kafka and good to have GCP,ELK knowledge. Experience working on Cloud (public or private) is strongly preferred Strong knowledge and experience on software development methods and performs due diligence in all lifecycle stages of analysis, build and testing. Ability to write good Jnit testcases and extend code coverage Ability to troubleshoot problems in test and production Strong communication skills and a team player. Minimum Qualifications 10 Years of professional experience Proficiency in Software Architecture and high volume transaction processing. Java, Spring, Database Design, Messaging Bachelors in Engineering. Preferred Qualifications Experience with Google Cloud Platform (GCP) Familiarity with ELK stack( Elasticsearch, Logstash and Kibana) Knowledge of distributed systems using Kafka and Cassandra. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role This is an exciting position in the ECMX - Enterprise Communications & MarTech Experiences team in Gurgaon.Team is the business owner of the marketing capabilities / technologies required to expand and deepen relationships with existing customers. Customer Marketing Capabilities is a critical pillar to the success of American Express - increasing the depth of relationship with our current customers through relevant and rich offers / benefits is a source of organic growth that contributes to American Express leading position in the marketplace. The candidate would be part of the Product Team for Customer Engagement Evidence Data Layer. CEE is LUMI (cloud) based data layer currently. It aims at providing data solutions to enterprise-wide marketing teams to enable effective card member marketing offer targeting basis their interaction with Amex. Specific activities will include working closely with business and technology partners to define Business requirements, designing process and engaging stakeholders to drive change management. We are looking for a candidate with proficiency in SQL, Hive, Spark and GCP along with capability/ product management and project management. Responsibilities: Create, enhance and manage the organized data layer for marketing use cases on Next Gen Big Data Platform Develop understanding of Card member data in marketing processes and leverage the same to define and transform the data Collaborate with partners across business units to understand the business objectives, convert it to data requirements and provide quality solutions that meet partner requirements Ensure data quality and accuracy through intensive testing at variable and use case level Identify and implement the opportunities to enhance process efficiency through increased standardization and automation, in order to reduce manual effort Business Outcomes : Ensure timely and accurate delivery of data use cases for various partners Define and monitor data quality metrics and identify opportunities for enhancements Apply functional learnings to further enhance the project deliverables through improved quality and automation Leadership Outcomes: Put enterprise thinking first, connect the role's agenda to enterprise priorities and balance the needs of customers, partners, colleagues and shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with an enterprise mindset and deliver the world's best customer experiences every day Knowledge of Platforms: Big Data - Hadoop , GCP MS Office Suite - Excel, PowerPoint, Word Minimum Qualifications Bachelor's degree in Engineering orPost graduate in Engineering/ Management 1-3 years of relevant experience with excellent knowledge of data management tools and concepts Experience with product / capability management and technology implementation Experience in Hive, SQL, Python, Spark and GCP Understanding of product development cycles, SDLC, and Agile methodologies. Ability to work independently and as part of a high-performing agile team Preferred Qualifications Good understanding of payment/financial industry and card member data is a plus Experience in AGILE Framework with Product Owner role. Good Interpersonal skills and Thought-leadership skills with the ability to influence cross-functional teams Advanced data manipulation and automation skills Experience on Data Migration and Data Management projects We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role This position is part of a team that manages the data and business architecture for pan finance solutions within the Finance, Technology & Transformation group. The primary responsibility for this role is to lead the end-to-end data and process architecture and delivery for projects for multiple line of businesses within Finance organization at American Express. This role will primarily be responsible for determining the proper sources and processes for acquiring, enriching, and provisioning data required by Finance processes in the following major areas: Financial Reporting, Operational Reporting, Regulatory Reporting, Management Reporting, and Advanced Analytics processes. The job's focus will also include - but not limited to: Analyze and document Finance process and system requirements Define the functional design for data acquisition, enrichment, and provisioning process. Partner with Finance stakeholders and Technology partners to design, build, test and deploy solutions to fulfill Finance process requirements. Test case and plan creation, execution, and coordination The responsibilities of this role include: Finance process analysis Work with the Finance process owners and other teams to analyze and document their process requirements in terms of data, required transformations, and reporting/analytical output Work with product team to prioritize features for ongoing sprints and managing a prioritized list of data requirements / user stories Document processing requirements, including data and transaction volumes, scalability, security and performance requirements Solution Design Work with Technology, Finance partners, source system owners, and other stakeholders to locate the data required by Finance and ensure the data architecture design supports Finance's accounting, reporting and analytics requirements Identify required reference data needs and design the processes for collecting and maintaining reference data Document future state processes Finance processes for data acquisition, enrichment, provisioning, and processing/reporting Build/Deployment Work with Technology, Finance partners, source system owners, and other stakeholders, to deploy solutions across the appropriate Finance user base Build, test and deploy solutions to acquire, enrich and provision the required data and ensure data integrity, accuracy and completeness Perform data validation as part of Finance user testing as needed. Perform systems integration and pre-user acceptance testing Qualifications Bachelor's degree in engineering, Information Management, Finance, Accounting, Data Management or similar field preferred Previous work experience in various Finance disciplines such as Accounting, Financial Reporting, Regulatory Reporting, Management Reporting, Treasury, Tax, Banking and others., Data Management, and other data related projects Strong knowledge of relational database concepts and data management concepts knowledge of SQL or other query languages. Basic understanding of Agile methodology and delivery concepts Candidate must have strong analytical and problem-solving skills as well as strong relationship skills Previous experience working closely with Technologies to deploy systems to re-engineer processes and solve complex business problems. Strong written and verbal communication skills Demonstrated organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously. Self-motivated, proactive, and dedicated to the delivery of high-quality service to consistently exceeds customers expectations We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Job Description: Managing and processing New Commercial Client and Card Member applications for US market Servicing Clients through Inbound and Outbound calls Ensure established compliance measures are met when completing set up and maintenance of accounts Performing appropriate checks against incoming Corporate Applications ensuring that AXP meets its regulatory, fraud, risk, AML, and due diligence requirements Liaising with internal Business Partners with relation to any erroneous or incomplete set ups received. Manage the end to end journey of a commercial setup and Card Member Multitask and efficiently navigate through multiple screens and systems to effectively provide extraordinary customer care Work in a fast-paced, structured service center environment Document necessary account information and offer solutions that benefit the customer and our business Maintain acceptable performance standards, including effectiveness, efficiency, and quality Minimum Qualifications Graduate/Postgraduate Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage Preferred Qualifications Demonstrated ability to work independently in a fast paced, structured, high-volume environment with minimal supervision Proven negotiation/problem solving skills with internal and external clients Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy Must possess strong planning and organizational skills Demonstrated excellent written/verbal communication skills and ability to communicate and work effectively with all levels of management Must be flexible to work any shift during core hours of operations Monday through Friday, in a 24hour environment, weekends (depending on business needs) We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Managing and processing New Consumer Client and Card Member applications for ANZ market. Servicing Clients through Emails or Outbound/Inbound Calls Ensure established compliance measures are met when completing set up and maintenance of accounts. Performing appropriate checks against incoming Corporate Applications ensuring that AXP meets its regulatory, fraud, risk, AML, and due diligence requirements. Liaising with internal Business Partners with relation to any erroneous or incomplete set ups received. Manage the end to end journey of a consumer setup and Card Member. Multitask and efficiently navigate through multiple screens and systems to effectively provide extraordinary customer care Work in a fast-paced, structured service center environment. Document necessary account information and offer solutions that benefit the customer and our business. Maintain acceptable performance standards, including effectiveness, efficiency, and quality Preferred Qualifications: Demonstrated ability to work independently in a fast paced, structured, high volume environment with minimal supervision. Proven negotiation/problem solving skills with internal and external clients. Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy. Must possess strong planning and organizational skills. Demonstrated excellent written/verbal communication skills and ability to communicate and work effectively with all levels of management. Must be flexible to work any shift during core hours of operations Monday through Friday from 1:30 AM - 3:30 PM, and in a 24hr environment, weekends (depending on business needs). Additional Requirements: Flexibility to work anytime in ANZ hours, including weekends Hybrid Environment- on site expectation 3 days/week Workplace Flexibility: Full time. Shift flexibility requirements. American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job Description At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role We are looking for an Associate, Technical Project Management to join the American Express Technology Organization. In this role, you will be responsible for working in partnership with Engineering and Product Management teams to manage execution and delivery of software to market and leverages technical understanding to support executional certainty. This role uses agile methodology values, principles, and practices to plan and manage deliver solutions, while gaining insights and ensuring visibility across stakeholder groups of outstanding issues, risks, and delivery status. Facilitates Agile events and ceremonies that help the Engineering team deliver value incrementally and iteratively embeds Agile ways of working, ensuring deliverables across Technology teams are high-quality and clearly documented Drives the team's contribution throughout the Program Increment (PI) through coaching and facilitating team level events conducting Pre and Post PI Planning sessions, daily stand-ups, scrum of scrums and retrospectives at the end of each planned unit of work, with a focus on continuously learning from the past Supports and coaches Product Owners through all agile ceremonies and fosters continuous delivery of business value to end users. Raises and provides visibility around gaps, impediments, risks, and dependencies, ensures impediments are visible and tracked through to resolution, escalating when necessary. Fosters practices for identifying, tracking, and resolving cross-team dependencies within the team. Monitors progress and impact over time by tracking, identifying, and improving delivery effectiveness metrics while increasing agile maturity. Working with integrated teams to deliver solutions in support of key product initiatives by working closely with multiple product manager, agile champions, architects, developers, and quality teams. Handling and tracking status, progress and other critical metrics in relation to the plan and publishes progress reports to senior partners Coaches teams to embrace the Technology SDLC process, Agile values, principles and practices, and actively inspire teams to reflect and improve their delivery capacity Leadership and Coaching Coach leaders, teams, and Product Owners in Lean-Agile practices and mindsets Encourage diversity of thought and demonstrate an open mindset. Foster a culture of trust and leadership in others. Champion a learning culture to drive continuous improvements and standardization. Respectfully and purposefully challenge the status quo. Inspire collaboration and quality practices between system architects, Agile teams, and product teams. Promote compliance with SDLC standards across the team Minimum Qualifications: 4+ years of Project Management Experience using Agile methodologies Preferably a Bachelor's or Master's degree in Computer Science, Computer Engineering, or other technical discipline. Experience building high trust and creditability across the organization through deep domain knowledge of the business. Strong facilitation and communication skills. Experience building high trust and creditability across the organization through deep domain knowledge of the business. Ability to effectively interpret Technical and Business objectives as well as challenges and support the team in delivering. Envision E2E pipeline and translate it to the Tech team Excellent verbal and written communication skills demonstrated by the ability to present complicated technical solutions to stakeholders. Preferred Qualifications: Development/QA experience Compliance and/or finance portfolio experience Industry and company knowledge. Experience in Agile/Lean/SAFe Principles and Frameworks quality and testing best practices Willingness to learn new technologies and exploit them to their optimal potential Scrum Master certification is a plus SAFe certifications are a plus Ability to proactively support colleagues and collaborates with them to help achieve targets. Proven recognition of the importance of teamwork to achieve objectives. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.