2384 Service Quality Jobs - Page 29

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control We require your basic details to proceed with the application. This information helps us evaluate your application.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control We require your basic details to proceed with the application. This information helps us evaluate your application.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control We require your basic details to proceed with the application. This information helps us evaluate your application.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

Branch Manager - Sales Focused Company: Berkowits Hair & Skin Clinic Are you a dynamic, sales-driven leader with a passion for beauty & wellness? Join Berkowits , a pioneer in advanced hair, skin, and aesthetic treatments, and lead one of our premium branches to success! What Youll Do: Drive revenue growth achieve and exceed monthly/quarterly sales targets. Lead & inspire manage, train, and motivate a high-performing branch team. Upsell & cross-sell promote Berkowits treatments, memberships & product offerings. Delight clients ensure every guest enjoys a world-class experience. Build strong client relationships handle VIP clients & ensure repeat business. Oversee branch operations maintain s...

About the Role: We are seeking a highly motivated and experienced Service Desk Manager to oversee our outsourced service desk operations. The ideal candidate will be responsible for ensuring the delivery of high-quality support services to our internal colleagues and managing vendor relationships, driving continuous improvement in service delivery. Key Responsibilities: Manage Outsourced Service Desk Operations: Oversee the day-to-day operations of the outsourced service desk, ensuring timely and effective resolution of client issues. Vendor Management: Maintain strong relationships with service desk vendors, ensuring compliance with service level agreements (SLAs) and performance metrics. S...

Looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Manage and oversee the delivery team to ensure successful project execution. Develop and implement effective strategies to improve service quality and efficiency. Collaborate with cross-functional teams to identify and mitigate risks. Analyze and resolve complex technical issues related to healthcare management systems. Provide guidance and mentorship to junior team members to enhance their skills. Ensure compliance with industry standards and regulato...

About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for the execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: A. Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, mater...

Key Responsibilities: Process Improvement & Optimization: Analyze current processes and identify improvement areas using tools like RCA, Pareto, and Lean methodologies. Recommend and implement process changes to improve efficiency, quality, and customer satisfaction. Monitor SLA/KPI adherence and proactively address performance issues. Quality Assurance & Standards: Collaborate with Quality Team to define and uphold service standards across operations. Support implementation of internal audits and compliance checks. Drive First Call Resolution (FCR), Customer Satisfaction (CSAT), and other key quality metrics. Customer Experience Enhancement: Partner with training and operations to ensure fe...

Job Title: Assistant Restaurant Manager Department: Operations Restaurants Location: Pan India (as per requirement) Reports To: Restaurant Manager / Area Manager About Speciality Restaurants Ltd Speciality Restaurants Ltd is a leading fine and casual dining company, recognized for iconic brands such as Mainland China, Oh! Calcutta, Sigree, Caf Mezzuna, Hoppipola, Gong, and many more. With a passion for culinary excellence and warm hospitality, we are committed to delivering memorable dining experiences to our guests. Role Overview The Assistant Restaurant Manager will support the Restaurant Manager in overseeing day-to-day operations, ensuring seamless service, guest satisfaction, team manag...

We are hiring Assistant Managers to support restaurant operations, manage teams, ensure service quality, and drive customer satisfaction. You will be responsible for day-to-day operations, staff coordination, and achieving business targets. Key Responsibilities: Assist in daily operations and manage service and stewarding teams Ensure customer satisfaction and handle escalations Control stock, inventory, and procurement activities Train, motivate, and evaluate staff performance Monitor safety and hygiene standards Support senior management in achieving operational goals Candidate Profile: 3-5 years of experience in restaurant management Strong leadership, analytical, and operational skills E...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Role & responsibilities: Key Responsibilities: Monitor service tickets raised in the ticketing system to ensure timely and accurate processing. Perform deep dives into ticket data to identify trends, bottlenecks, and areas for improvement. Maintain and enhance existing service quality reports, ensuring accuracy and clarity. Collaborate with service teams to ensure compliance with defined service level agreements (SLAs). Track and escalate issues related to ticket resolution delays or quality deviations. Provide insights and recommendations based on ticket data analysis to improve service quality. Assist in developing and refining processes related to service quality monitoring. Communicate e...

Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continu...

Project Role : Delivery Lead Project Role Description : Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Governance Risk Compliance (GRC) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Lead, you will manage the delivery of large, com...

We are looking for a skilled Kitchen professional with 2-4 years of experience to join our team. The ideal candidate will have a strong background in hospitality and excellent culinary skills. Roles and Responsibility Manage kitchen operations, including food preparation, cooking, and service. Supervise and coordinate the work of kitchen staff to ensure efficient service. Maintain high standards of quality, presentation, and hygiene in food preparation and service. Develop and implement menus, recipes, and cooking techniques to enhance menu offerings. Collaborate with other departments, such as front-of-house and storage, to ensure seamless service. Monitor inventory levels and order supplie...