3018 Service Quality Jobs - Page 29

KEY RESPONSIBILITIES: Drive service quality initiative for the branches across the regions & work on Adhoc project those that results into improvement in service standard of the organization Driving initiatives on the ground to achieve superior level of performances by reducing customer complaints, resolution of CRM within TAT and adequacy Develop and implement regional metrics for effectiveness of the current processes Implement all service policies and procedures with regard to resource management, account maintenance, sales support and service operations Provide high level customer escalation management and resolution Maintaining compliance and audit parameter for regional branches Respon...

Call Center Team Lead GVK Emergency Management and Research Institute (GVK EMRI) is seeking a Call Center Team Lead to supervise a team of agents for the Dial 112 Call Center. This role is crucial for ensuring service quality, monitoring team performance, and maintaining strict adherence to Service Level Agreements (SLAs) , while also acting as a vital bridge between the call center and various government departments. Role & Responsibilities: Act as a supervisor for assigned agents. Serve as a bridge between the Dial 112 Call Center and various units of the departments. Ensure service quality through appropriate supervision of call takers. Monitor the performance of the team, provide feedbac...

Key Responsibilities • Drive service excellence across dealer field service operations • Monitor dealer performance on key KPIs (MTTR, CSat, Response rates , Service quality). • Implement company service processes, tools, and systems across the dealer network. • Conduct periodic audits of dealer for infrastructure, process adherence, and site audits for I&C. • Support dealers in resolving complex technical issues and escalations. • Conduct training and capability-building programs for dealer service teams. • Ensure effective warranty administration and policy compliance. • Review of dealer service reports to ensure quality service and facilitate lead generation for spare part business. • Wor...

Overview ICC is a growing function within PepsiCo that leverages one strategy and common approach to introduce new, technology-driven capabilities and elevate service quality while meeting current and future business needs. PEP RGM is a key priority function where transformation, technology, strategy and capabilities enablement are aimed to be the best in class, and to be standardized and deployed globally. This position will be part of the ICC Consumer and Commercial organization. The incumbent will work with APAC markets supporting deployment and usage of RGM digital solutions(Promo.ai etc). Long-term, the team has potential to integrate with other NextGen RGM capabilities and contribute t...

Responsibilities Functional Responsibilities ICC RGM analyst will be responsible for conducting data analyses across all RGM levers - Pricing, Promotion, Assortment Mix and Trade Investment Lead data aggregation and harmonization that will form the backbone of RGM analytics Collaborate with Market Cluster Leads to understand market dynamics and incorporate market feedback into analyses Bring out Next Gen Revenue Management insights by implementing advance analytics Integrate insights comprehensive summaries for RGM Tower Lead and RGM leader Improve understanding of pricing, promotions, pack architecture and trade investments through use of data analytic tools and visualization tools Improve ...

Write the purpose for which the job exists (in 2-3 lines) To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive sales & customer...

The overall development, performance and maintenance of the centreactivities to obtain the maximum efficiency, quality, service and profitability for the organisation. Responsibility to staff and direct the team to manage the centre ensuring high quality business activities with maximum quality, service and profitability for the organisation. ensuring that the team understands that the centreprofits and achievements are reflected in all its operations and activitiesincluding relationships and risk management meet your targets and those of the team as a whole the smooth running of the team contribute to training and development of the team assist Line Manager in achieving maximum customer sat...

Along with holidays, we have company-wide designated global we'll-being days where everyone is off and can spend time doing what matters most. Flexible working culture to support the balance you need in both work and life. Parental leave programs. Childcare and caregiving benefits. A learning experience platform built using our own technology, to support your learning and development goals as we'll as a tuition reimbursement program. A global, cross-functional mentoring program. We also have team building activities, various employee belonging groups, volunteering, and community outreach programs. What you get to do in this role: ServiceNow is seeking highly motivated and professional indivi...

Job Title: Customer Support Executive Location: Gurugram Department: Customer Experience Reports To: Customer Support- Team Leader About Cyboard School Cyboard School is a next-generation online school dedicated to providing high-quality, interactive, and flexible education for students from Nursery to Grade X . We combine the best of technology and pedagogy to create an engaging learning environment accessible to all. As part of our growing team, we are looking for a Customer Support Executive who will be the voice of Cyboard School ensuring that parents, students, and stakeholders receive prompt, professional, and effective support. Key Responsibilities Handle inbound and outbound calls, e...

The Role Weatherford is seeking an experienced Quality Control Manager to lead the implementation and sustainment of our Operational Excellence and Performance System (OEPS) across the geographical area of responsibility. This role, based in Vadodara West, Gujarat, has authority over processes affecting service quality and provides leadership for the development, implementation, and maintenance of the companys OEPS and business excellence programs. You will promote service quality, lead root cause analysis investigations, and ensure auditing of management systems to guarantee uniformity and effectiveness across all locations. Key Responsibilities Lead Manufacturing OEPS/API/ISO management sy...

Client service delivery/execution Lead the delivery and execution of high-quality deliverables, managing service quality, brand, and client expectations. Build and maintain strong relationships with client personnel, ensuring quality client services. Conceptualize the overall solution for a given client problem Lead the engagement team to deliver client objectives Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes Review deliverables prepared by the team Manage project, engagement economics and receivables, project resources and team utilization Lead the delivery / execution of high-quality deliverables and manage service quality, brand an...

The Indian Hotels Company Limited is looking for Guest Service Associate to join our dynamic team and embark on a rewarding career journey Welcome and assist guests with excellent service Handle queries, bookings, and guest feedback Ensure comfort and resolve concerns promptly Maintain service quality and professionalism Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...

Key Responsibilities: Operational Responsibilities: Assist in managing daily restaurant operations, including breakfast, lunch, and dinner service (as applicable) Ensure that all F&B services adhere to Holiday Inn Express brand standards, hygiene, and safety procedures Supervise service staff and ensure prompt, courteous, and efficient service to guests Handle guest feedback professionally, resolving complaints quickly to maintain guest satisfaction Support inventory control, ordering, and stock rotation of food, beverages, and supplies Coordinate with the kitchen team to ensure smooth service and communication between departments Ensure compliance with HACCP, FSSAI, and other relevant food ...

Key Responsibilities: Guest Experience & Operations: Ensure a smooth, efficient, and guest-focused Front Office operation including Reception, Reservations, and Night Audit. Monitor guest satisfaction scores and take proactive measures to enhance service quality. Handle guest feedback and complaints promptly, maintaining professionalism and brand integrity. Ensure Express Check-in/Check-out and other brand service hallmarks are consistently delivered. Oversee compliance with IHG Way of Clean and all hygiene, health, and safety standards. Team Management: Lead, motivate, and train the Front Office team to deliver consistent, high-quality service. Prepare team rosters ensuring adequate coverag...

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, provides on-site supervision of the Logging- While-Drilling (LWD) process, including tool preparations, data acquisition, log generation and Quality Control (QC) and delivery of the services to the customer. Serves as a second man in a sub-ordinate role. Assists in ensuring that all da...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

The Service Operational Manager ensures the stability, quality, and continual improvement of IT services supporting manufacturing and enterprise platforms. This role is responsible for end-to-end service management, operational governance, and continual service improvement, working closely with IT Business Analysts and IT Delivery Leads to ensure seamless deployments, operational readiness, and business continuity across all environments. About the Role Major accountabilities Own and drive service management operations, ensuring operational stability and quality of IT services. Govern and improve ITIL processes (Incident, Change, Problem, Knowledge, Service Request, Release, Transition, etc....

DUTIES AND RESPONSIBILITIES 1 Conducting morning briefing daily basiss checking grooming and sharing Photos with the Community manger. 2 Delegating staff according to the days schedule and ensuring that all cleaning activities are carried. 3 Checking staff attendance and ensuring that &manpower is allotted as per list and according to the days requirements. 4 Going on morning rounds and inspecting with MST around premises and ensuring that the environment in all sections is clean and up kept all operations equipment. 5 CHECK THE L T PANELS, U P S OPERATION, SERVER, ROOM TEMPERATURE, A H U PARAMETERS.CHECK & UPDATE AND ALL THE DAILY PANELCHECKLIST.CHECK THE PANTRY EQUIPMENTS working condition...

As a Team Leader for the small appliances division in your region, you will play a crucial role in managing sales, leading a team, and ensuring the smooth operation of the business. Your responsibilities will include: - Providing guidance, support, and training to your team to help them achieve sales targets. - Developing and executing sales strategies to meet regional objectives. - Analyzing market trends, customer needs, and competitor activities to stay competitive. - Overseeing daily operations, including inventory management and service quality. To excel in this role, you should have: - Proven experience in sales management and team leadership. - Strong communication, organizational, an...

In this role, you will be responsible for recruiting and onboarding new astrologers onto the company platform. You will also conduct training sessions for astrologers on communication skills, platform usage, and service quality. Additionally, verifying astrologer profiles and ensuring all details are correctly updated in the system will be part of your duties. You will need to efficiently resolve queries or issues raised by astrologers and collect feedback from training sessions to suggest improvements. Supporting ongoing development and performance tracking of astrologers will also be a key responsibility. Qualifications Required: - Prior experience in recruitment or onboarding processes is...

JOB DETAILS Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Contributes to team effort by accomplishing related results as needed. FUNCTIONAL AREA Corporate sale Manager jobs in mumbai, Corporate sale Manager jobs in navi mumbai, Corporate sale Manager jobs in Thane,Corporate sale Executive jobs in mumbai, Corporate sale Executive jobs in Navi mumbai, Corporate sale Executive jobs in Thane, Advertising Recruitment Agency in Mumbai,Advertising Recruitment Agency in India,Advertising Recruitment Agency in Maharashtra,Advertising Recruitment Agency in Thane,Advertising Recruitment Agency in N...

JOB DETAILS Maintains quality service by establishing and enforcing organization standards. Optimize productivity and follow up on all leads in a timely manner Counseling of all walk-ins and effective follow up with the prospects on a regular basis FUNCTIONAL AREA bdm ,Sales TL ,Educational Sales, Institutional Sales, counselor, career counselor, education counselor, sales jobs in vadodara, educational sales jobs in Vadodara ,institutional sales jobs in vadodara, jobs for sales in Vadodara, counselor jobs in Vadoda, Education Sector Recruitment Agencies in Mumbai,Education Sector Placement Consultant in Mumbai,Education Sector Recruitment Agencies in India,Education Sector Placement Consulta...