Job description Business: Style UP, Aditya Birla Fashion Retail Reports to: Area Manager Location: Gujarat (Ahmedabad/Surat) Exp required: 3+ Years A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage recruitment, training and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow. This position reports to the Area Manager and has the Department Managers and Fashion Assistants to report. Key Responsibilities You lead with a vision to secure the best experience for all our colleagues and customers You analyse and follow up your Stores Sales & Profit KPIs and take actions to maximise results through overseeing store operations and ensuring best practices are followed in-store. The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team You recruit, train, develop, and manage succession for your Store. You ensure health & safety; legal and security issues are being handled in accordance with ABRFRL standards. Qualifications 3+ years management / store management experience in a customer facing environment Previous experience of leading and managing teams Knowledge and passion for driving goals forward Has a passion for profitability and people Has a customer first mindset Please mail your resumes on rashmi.dash@abfrl.adityabirla.com or can call on 9974340073

Top Line (NSV) for the respective world- achievement numbers Store NSV Achievement numbers No. of PBGC Enrolments Shrinkage % VM Audit score Mystery Shopper Audit % attendance of team members in a shift No. of people certified for product knowledge % participation of team members in in-store trainings Attrition % of FAs in the respective world

Top Line (NSV) for the respective world- achievement numbers Store NSV Achievement numbers No. of PBGC Enrolments Shrinkage % VM Audit score Mystery Shopper Audit % attendance of team members in a shift No. of people certified for product knowledge % participation of team members in in-store trainings Attrition % of FAs in the respective world

Managing staff Merchandising Hitting targets and implementing strategies to improve sales Stock Shrinkage control Hitting sales targets Forecasting future sales Taking care of customer service including handling queries and complaints Recruiting and training new staff

ABFRL is looking for Advisor: TC to join our dynamic team and embark on a rewarding career journey. Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.

Premium Relationship Manager provides the TC Experience to the customers instore and via other modes of engagement Ensure implementation of signature Collective experience by practicing in and out of the store

ABFRL is looking for Associate : TC to join our dynamic team and embark on a rewarding career journey. Track inventory of detailing supplies and notify management when reordering is necessary.

Procedures Reports property damage, request needed repairs within company time frames Conducts monthly meetings and prepares documents as per the manual Ensure proper installation of signage display fa ade properly cleaned Cost and Cash Management Schedule the expenditures for the month(petty cash management) Follow the preventive maintenance schedule to reduce the costs Maintain the safety, energy consumption, and expenses reports Containing costs incurred on the services provided by the vendors Control cash deposits and submission of credit slips on a daily basis Maintain records pertaining to customer discounts, schemes Achievement of sales targets Co-ordinate with the ARM about the monthly targets Explain the sales targets to the staff about the morning briefing Contribute to the team efforts for accomplishing desired results Daily sales report to be submitted at Wooqer SMS to be sent to the ARM and RM about the daily sales Below the line activities store promotion initiatives Shrinkage control Ensure the global count as scheduled in the SOP manual Ensure that nobody from the staff indulges in pilferage and other activities Co-ordinate with security guard staff to keep a watchful eye on customers

Establish rapport with potential and actual customers Ensure clean and safe environment for the customer Ensures capture of customer feedback by the usage of CSTS forms Ensure that customers become repeat customers once they enter People Management Schedule the shifts of the staff, and ensure the punctuality of the staff Motivate the staff during the morning briefing about the sales targets Regular training on fabrics, styles and fashion to the store staff Planning, monitoring and Appraisal of the staff on the monthly basis Take the initiative at the store level to improve the employee engagement Visual Merchandising Implementation of the plan along with the VM implementor VM changes at the suitable times in the store Ensures the display of all physical branding elements on the shop floor Ensure the lighting, display is proper and is as per VM manuals SOPs Standard Operating Ensures that store opening standards are followed properly Responsible for personnel planning, work hours, store / team holiday plan Inventory management and planning for each product category Ensure effective display and quicker refill without spoiling the garments Ensure that the housekeeping staff follows the checklist properly Control mechanical maintenance of lights, air-system, electrical equipment JOB DESCRIPTION 1 Confidential| Madura Fashion Lifestyle| Retail HR 3) Accountabilities Procedures Reports property damage, request needed repairs within company time frames Conducts monthly meetings and prepares documents as per the manual Ensure proper installation of signage display fa ade properly cleaned Cost and Cash Management Schedule the expenditures for the month(petty cash management) Follow the preventive maintenance schedule to reduce the costs Maintain the safety, energy consumption, and expenses reports Containing costs incurred on the services provided by the vendors Control cash deposits and submission of credit slips on a daily basis Maintain records pertaining to customer discounts, schemes Achievement of sales targets Co-ordinate with the ARM about the monthly targets Explain the sales targets to the staff about the morning briefing Contribute to the team efforts for accomplishing desired results Daily sales report to be submitted at Wooqer SMS to be sent to the ARM and RM about the daily sales Below the line activities store promotion initiatives Shrinkage control Ensure the global count as scheduled in the SOP manual Ensure that nobody from the staff indulges in pilferage and other activities Co-ordinate with security guard staff to keep a watchful eye on customers 4) Competencies Competency Behavioral Requirements Achievement Orientation Anticipate problems preempt them by coming up with creative solutions Constantly identifies areas of improvement, takes initiative to drive them People Management Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels Works with individuals to identify areas of development, works to improve them Work Standards Sets standards for excellence to achieve a high level of quality Accepts responsibility of outcomes of one s work; admits mistakes and refocuses efforts Provides encouragement and support to others in accepting responsibility; does not accept others denial responsibility without questioning Retail Business Acumen (RBA) Improves performance of store after thorough analysis of store financials Able to drive diverse actions, including change in store layout and VM Leadership Constantly guides give feedback to team members on performance Constantly focuses on development of the team members Allocates the work in such a manner that it helps in employee development Gets Results (GR) Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done Provides clear, thorough timely feedback on work performance to individuals

Associate provide the TC Experience to the customers, and they also have to deal with the visual merchandisers for proper display at the stores, maintain the inventory check, and have to report to the Floor manager providing him all the details of the store

ABFRL is looking for Associate: TC to join our dynamic team and embark on a rewarding career journey. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processe

ABFRL is looking for Associate: TC to join our dynamic team and embark on a rewarding career journey. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processe

Managing staff Merchandising Hitting targets and implementing strategies to improve sales Stock & Shrinkage control Hitting sales targets Forecasting future sales Taking care of customer service including handling queries and complaints Recruiting and training new staff

Associate provide the TC Experience to the customers, and they also have to deal with the visual merchandisers for proper display at the stores, maintain the inventory check, and have to report to the Floor manager providing him all the details of the store

Key Responsibilities: Sales Target Achievement (35%) Work towards achieving and exceeding sales targets for your department. Understand sales data and work with your team to develop strategies that drive growth. Support in driving initiatives to meet and exceed store sales goals, aiming for 110% or more of target achievement. Basket Size (10%) Focus on enhancing the average basket size through creative strategies and customer engagement. Work with the team to improve basket size year-over-year, striving for a 7% or higher growth over the previous year. Conversion (10%) Assist in improving the stores conversion rate by engaging with customers and implementing strategies to increase sales. Aim for a year-over-year growth in conversion rates, targeting more than 2% improvement. Store Health Metrics (SDM) (10%) Support store operations to maintain and improve store health metrics with a goal of achieving a score above 85%. Assist in implementing operational improvements to optimize overall store performance. Hit Rate (10%) Help the team drive customer engagement and ensure that the store meets its hit rate goals, with a target above 60%. Monitor performance and collaborate with the team to improve key engagement metrics. Outward for the World (10%) Contribute to maintaining an appealing store environment, focusing on keeping displays attractive and stock well-organized. Ensure that your department consistently achieves a performance score of over 95% for outward presentation. Shrinkage Management (5%) Support inventory management processes to reduce shrinkage and ensure a secure store environment. Aim for shrinkage rates of 0.10% through careful handling of inventory and merchandise. Omni Channel Fulfilment (5%) Work with the team to ensure smooth omni-channel operations, including fulfilling online orders and in-store pickups. Assist in meeting the target of over 95% omni fulfillment with a same-day turnaround (24-hour TAT) for e-commerce orders. Training & Development (5%) Participate in training programs to develop product knowledge and management skills. Complete product certifications with a focus on high scores, striving for 100% completion and scores above 90%. Skills and Qualifications: Education: MBA Experience: No prior retail management experience required; however, any internship or part-time retail experience is a plus. Leadership Potential: Demonstrated interest in taking on leadership responsibilities and managing a team. Sales Orientation: Passion for sales and a strong desire to achieve and exceed targets. Customer-Centric: Excellent communication skills and a strong focus on providing a positive customer experience. Teamwork: Ability to collaborate with colleagues and contribute to a positive team environment. Problem-Solving: Willingness to identify challenges and come up with creative solutions. Tech-Savvy: Comfortable using retail management tools and technology, with a willingness to learn new systems. Organizational Skills: Ability to manage multiple priorities and adapt to a fast-paced retail environment. Personal Attributes: Motivated, energetic, and eager to learn. Passionate about the retail industry and personal growth in management. Strong communication skills, both with customers and team members. Self-starter with the ability to work independently as well as part of a team. Adaptable and able to thrive in a dynamic retail environment.

ABFRL is looking for Associate to join our dynamic team and embark on a rewarding career journey. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processe

ABFRL is looking for Advisor to join our dynamic team and embark on a rewarding career journey. Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.

ABFRL is looking for Associate to join our dynamic team and embark on a rewarding career journey. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processe

Lead and motivate the department team Achieve sales and performance targets Manage inventory and visual merchandising Ensure high customer satisfaction Maintain operational and safety standards

ABFRL is looking for Associate to join our dynamic team and embark on a rewarding career journey. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processe