3018 Service Quality Jobs - Page 32

Job Title: Service Center Head - OperationsFunction: OperationsRCS Grade: NReports To: Area Operations HeadLocation: NagpurAbout Blue Dart Express IndiaBlue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in Indialogistics industry. We pride ourselves on innovation, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced and ever-evolving logistics environment. Position OverviewTh...

Job Title: Service Center Head - OperationsFunction: OperationsRCS Grade: NReports To: Area Operations HeadLocation: NagpurAbout Blue Dart Express IndiaBlue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in Indialogistics industry. We pride ourselves on innovation, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced and ever-evolving logistics environment. Position OverviewTh...

Job Title: Service Center Head - OperationsFunction: OperationsRCS Grade: NReports To: Area Operations HeadLocation: NagpurAbout Blue Dart Express IndiaBlue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in Indialogistics industry. We pride ourselves on innovation, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced and ever-evolving logistics environment. Position OverviewTh...

Position Overview The Service Center Head oversees all inbound and outbound operations at the Service Center. The role ensures timely, accurate, and profitable delivery of DP/Etail/INTL shipments to customers while driving operational efficiency, service quality, and employee engagement. Job Purpose Lead the Service Centers daily operations to ensure safe, timely, and profitable delivery of shipments. Drive operational excellence by monitoring performance, optimizing costs, and ensuring adherence to regulatory compliance and SOPs. Build and maintain a highly engaged and capable team to support organizational goals. Key Responsibilities Operational Excellence: Supervise daily inbound and outb...

About the Job Are you ready to elevate your career in the fast-growing world of corporate travel Tumodo.io , a leading online travel platform specializing in Corporate B2B travel, is looking for a passionate and experienced Lead Travel Consultant to join our India team. Why Tumodo Innovate with Impact: Work in a forward-thinking environment that sets new standards in corporate travel. Empower Businesses: Help companies thrive with tailored travel solutions that enhance productivity and efficiency. Grow Your Career: We invest in your professional development and provide opportunities to learn and excel. If you are passionate about enhancing the corporate travel experience, join Tumodo.io and ...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

JOB DETAILS One of our clients, which is into health and wellness industry is looking for a Center Manager health and wellness Job Location Ahmedabad Job description: Role & responsibilities Managing and regulating stocks and supplies of herbs and nutritional foods. Checking and securing cash receipts. To interact with patients/clients visiting at the centre and make them comfortable To ensure client satisfaction and maximize sales Responsible for business deliverables for driving sales and achieving business targets Responsible for the supervision, direction and coordination of the day-to-day operations at the centre Planning and coordinating daily work assignments and operations To work co...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

We are looking for a highly skilled and experienced Front Office Supervisor to join our team at Radisson Hotel. The ideal candidate will have 3-6 years of experience in the hospitality industry, preferably in front office operations. Roles and Responsibility Supervise and coordinate front office staff activities to ensure excellent customer service. Manage front desk operations, including handling guest inquiries and resolving issues. Implement effective communication strategies to enhance team performance. Monitor and maintain high standards of customer satisfaction and quality service. Develop and implement process improvements to increase efficiency and productivity. Collaborate with othe...

We are looking for a highly skilled and experienced Supervisor to join our team at Mahagun Sarovar Portico Suites. The ideal candidate will have 2-4 years of experience in the hospitality industry, preferably in front office operations. Roles and Responsibility Supervise and coordinate front office staff activities to ensure excellent customer service. Manage and maintain high standards of customer satisfaction and quality service. Develop and implement effective strategies to improve front office operations. Collaborate with other departments to achieve business objectives. Train and mentor new employees to enhance their skills and knowledge. Monitor and control expenses to ensure cost-effe...

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perf...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Has advanced and specialized expertise within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures. Functional Knowledge Has developed skills in a range of processes, p...

We are looking for a skilled Hotel Manager with 8 to 10 years of experience to lead our sales and operations team in the hospitality industry. The ideal candidate will have a strong background in managing hotel operations, sales, and customer service. Roles and Responsibility Oversee daily hotel operations to ensure seamless execution of services. Develop and implement effective sales strategies to achieve business objectives. Manage budgets, forecasts, and financial reports to optimize hotel performance. Supervise and train staff members to enhance customer satisfaction and service quality. Coordinate with various departments to ensure efficient communication and collaboration. Analyze mark...

We are looking for a skilled Duty Manager to join our team at Ramee Guestline Hotel & Resort. The ideal candidate will have 6-10 years of experience in the hospitality industry, preferably in a similar role. Roles and Responsibility Oversee daily hotel operations to ensure seamless guest experiences. Manage front desk, housekeeping, and food and beverage services. Coordinate with various departments to maintain high standards of service quality. Handle guest complaints and resolve issues promptly. Maintain accurate records of hotel transactions and reports. Ensure compliance with company policies and procedures. Job Requirements Proven experience as a Duty Manager or similar role in the hosp...

We are looking for a highly skilled and experienced Guest Relations Executive to join our team at The Vijayran Palace. The ideal candidate will have 1-3 years of experience in guest relations or a related field. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues. Provide exceptional customer service to ensure guests have a positive experience. Coordinate with other departments to ensure seamless guest services. Develop and implement effective guest relation strategies to enhance satisfaction. Maintain accurate records of guest interactions and feedback. Collaborate with the management team to improve overall guest experience. Job Re...

We are looking for a highly skilled and experienced Front Office Supervisor to join our team at Radisson Blu. The ideal candidate will have 1-3 years of experience in front office operations, preferably with knowledge of Opera software. Roles and Responsibility Supervise and coordinate front office staff activities to ensure excellent customer service. Manage front desk operations, including handling guest inquiries and resolving issues. Implement effective communication strategies to enhance team performance. Monitor and maintain high standards of customer satisfaction and quality service. Develop and implement process improvements to increase efficiency and productivity. Collaborate with o...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

As a Territory Manager in this company, your role will involve managing channels (Dealers/Authorized service points) and customers (Farmers) within your assigned territory. You will be responsible for various tasks including customer-centric activities, ensuring quality product installation, timely tractor service, resolving customer grievances through various channels, warranty control, and conducting field service activities. Your focus will be on customer retention, ensuring high Customer Satisfaction Index (CSI), profitability of dealerships, meeting organizational service business targets, and capability building of dealer manpower. Your role will also involve inclusion of channels to p...

About The Role Project Role : Delivery Lead Project Role Description : Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Proactively support sales through innovative solutions and delivery excellence. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Lead, you will manage the delive...

Project Role : Delivery Lead Project Role Description : Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Governance Risk Compliance (GRC) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Lead, you will manage the delivery of large, com...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : SailPoint IdentityIQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on track, and leveraging global delivery capabilities to enhance service quality. You...

Responsible to generate MICE Business Handling of International and Domestic Corporate Travel Sales & Operations Identifying the corporates and generating new inquiries To develop and maintain relationships with all corporate & leisure customers Responsible for aggressive selling of Corporate MICE Drive sales through Key accounts and contract with new corporates for business. Handling corporate quarry and selling new exotic destinations Regular following up with the Clients to create long-term engagements for Domestics Internationals businesses. Market Analyses and update on competitors products & service quality Planning and overseeing new marketing initiatives & Monitor competitor activiti...

Job Description : New Business Acquisition Identify, target, and convert prospective clients requiring FTL transport services across sectors like FMCG, Automotive, Manufacturing, E-commerce, and Retail. Conduct sales visits, pitch logistics solutions, and prepare tailored commercial proposals. Manage the complete sales cycle from lead generation to contract closure. Client Relationship Management Build and maintain long-term relationships with clients through regular engagement and performance reviews. Act as a liaison between the client and operations teams to ensure service quality and timely issue resolution. Commercial Negotiation & Quoting Collaborate with internal pricing and fleet tea...