1694 Service Quality Jobs - Page 32

About The Role Job Role: Team Leader " Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio." Collaborating with fulfilment teams to ensure best in class conversion ratios." Ensure availability of trained manpower to maintain production at 100% capacity." Meet cost to income ratios as determined by Score card." Adherence to Standards of Performance." Meeting Customer Satisfaction index as measured through NPS surveys.Job Requirements:" Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees." People management skill essential...

About The Role Job Role: Team Leader " Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio." Collaborating with fulfilment teams to ensure best in class conversion ratios." Ensure availability of trained manpower to maintain production at 100% capacity." Meet cost to income ratios as determined by Score card." Adherence to Standards of Performance." Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements:" Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees." People management skill essentia...

About The Role Job Role: Team Leader " Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio." Collaborating with fulfilment teams to ensure best in class conversion ratios." Ensure availability of trained manpower to maintain production at 100% capacity." Meet cost to income ratios as determined by Score card." Adherence to Standards of Performance." Meeting Customer Satisfaction index as measured through NPS surveys.Job Requirements:" Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees." People management skill essential...

About The Role :-Understanding of insurance processes, operations standards, industry regulations. -Oversee daily operational activities and ensure smooth workflow across departments with a strong focus on excellence, quality management and audit compliance -Develop and drive continuous improvement initiatives to enhance operational performance in coordination with cross-functional teams Like Projects, Underwriting, compliance, IT, sales to align operational goals -Conduct regular quality audits and implement corrective actions to address gaps -Lead internal and external audit activities, maintain detailed data, documentation and records. Ensure all operational processes are compliant with c...

About The Role Job Role: Team Leader " Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio." Collaborating with fulfilment teams to ensure best in class conversion ratios." Ensure availability of trained manpower to maintain production at 100% capacity." Meet cost to income ratios as determined by Score card." Adherence to Standards of Performance." Meeting Customer Satisfaction index as measured through NPS surveys.Job Requirements:" Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees." People management skill essential...

Job Description Oversee Service Operations : Lead and manage daily operations of the service department, ensuring high-quality repairs and customer satisfaction. Team Leadership : Recruit, train, and manage service staff, including technicians, service advisors, and support staff, to maintain a high-performing team. Customer Relations : Foster strong customer relationships, handle escalations, and implement processes to improve service quality and customer satisfaction. Financial Management : Develop and monitor the service department budget, manage expenses, and drive revenue through effective service promotions. Performance Tracking : Monitor KPIs for efficiency, service quality, customer ...

Job Description Job Title: CRE Profile Automobile Job Description The CRE Profile Automobile is a specialized role within the automotive industry focused on managing customer relationships, enhancing customer experience, and driving sales for automobile products and services. The individual in this position will act as a bridge between the company and its customers, ensuring that their needs are met while promoting brand loyalty. Key responsibilities include fostering strong relationships with clients, understanding their needs, and providing tailored solutions to enhance their overall satisfaction with the company s offerings. Job Responsibilities Develop and maintain strong relationships w...

Job Description Job Responsibilities Develop and implement CRM strategies to optimize customer engagement and retention. Analyze customer data and feedback to identify trends and areas for improvement. Monitor customer interactions and ensure that service quality meets company standards. Collaborate with sales and marketing teams to develop targeted campaigns aimed at improving customer satisfaction. Build and maintain strong relationships with key customers to ensure their needs are met and expectations exceeded. Provide training and support to staff about CRM tools and best practices. Prepare reports on customer service metrics and provide insights for improvement initiatives. Lead custome...

Job Description Service Delivery: Supervising and coordinating service teams to ensure efficient and effective service delivery. Monitoring and maintaining service quality standards. Implementing and optimizing service processes to enhance customer satisfaction. Team Leadership: Leading and motivating service teams, including training, performance evaluations, and resolving personnel issues. Providing guidance and support to team members for successful service delivery. Customer Relationship Management: Building and maintaining strong relationships with clients or customers. Addressing customer inquiries, concerns, and feedback in a timely and professional manner. Service Improvement: Identi...

Job Description Job Responsibilities Develop and implement CRM strategies to optimize customer engagement and retention. Analyze customer data and feedback to identify trends and areas for improvement. Monitor customer interactions and ensure that service quality meets company standards. Collaborate with sales and marketing teams to develop targeted campaigns aimed at improving customer satisfaction. Build and maintain strong relationships with key customers to ensure their needs are met and expectations exceeded. Provide training and support to staff about CRM tools and best practices. Prepare reports on customer service metrics and provide insights for improvement initiatives. Lead custome...

Job Description Traffic Manager - Barbil Must have past experience of working in Barbil, Odisha area. Should have good reputation/link with local Unions / Brokers / Transporter / Vehicle owners. A Traffic Manager in a transport company is responsible for overseeing all operational aspects of a specific branch, including managing customer relationships, coordinating vehicle dispatch, ensuring timely deliveries and driving business development within their designated area, while adhering to company policies and regulations to optimize efficiency and profitability. Key Responsibilities: Business Development: Actively seek new customers and maintain existing client relationships to increase mark...

Overview Job Title: Sales/Real Estate Executive Company: Voitekk SoftSol Pvt. Ltd. Location: 7th Floor, Lotus Park, Road No. 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West - 400604 Work Type: Onsite (Work from Office) Industry: BPO Job Type: Full-Time Shift: Day Shift (10:00 AM - 07:00 PM) Work Days: Monday to Saturday Weekly Off: 1 Rotational Week Off Job Description: Voitekk SoftSol Pvt. Ltd. is hiring dynamic and goal-oriented Sales or Real Estate Executives for its BPO operations in Thane West. The role involves lead generation and outbound sales across domains such as Dosti Premium (Real Estate) and Plix Outbound (Medical Product Sales). Key Responsibilities: Handle inbound...

Overview Job Title: Sales/Real Estate Executive Company: Voitekk SoftSol Pvt. Ltd. Location: 7th Floor, Lotus Park, Road No. 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West - 400604 Work Type: Onsite (Work from Office) Industry: BPO Job Type: Full-Time Shift: Day Shift (10:00 AM - 07:00 PM) Work Days: Monday to Saturday Weekly Off: 1 Rotational Week Off Job Description: Voitekk SoftSol Pvt. Ltd. is hiring dynamic and goal-oriented Sales or Real Estate Executives for its BPO operations in Thane West. The role involves lead generation and outbound sales across domains such as Dosti Premium (Real Estate) and Plix Outbound (Medical Product Sales). Key Responsibilities: Handle inbound...

Overview Job Title: Sales/Real Estate Executive Company: Voitekk SoftSol Pvt. Ltd. Location: 7th Floor, Lotus Park, Road No. 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West - 400604 Work Type: Onsite (Work from Office) Industry: BPO Job Type: Full-Time Shift: Day Shift (10:00 AM - 07:00 PM) Work Days: Monday to Saturday Weekly Off: 1 Rotational Week Off Job Description: Voitekk SoftSol Pvt. Ltd. is hiring dynamic and goal-oriented Sales or Real Estate Executives for its BPO operations in Thane West. The role involves lead generation and outbound sales across domains such as Dosti Premium (Real Estate) and Plix Outbound (Medical Product Sales). Key Responsibilities: Handle inbound...

Overview Job Title: Sales/Real Estate Executive Company: Voitekk SoftSol Pvt. Ltd. Location: 7th Floor, Lotus Park, Road No. 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West - 400604 Work Type: Onsite (Work from Office) Industry: BPO Job Type: Full-Time Shift: Day Shift (10:00 AM - 07:00 PM) Work Days: Monday to Saturday Weekly Off: 1 Rotational Week Off Job Description: Voitekk SoftSol Pvt. Ltd. is hiring dynamic and goal-oriented Sales or Real Estate Executives for its BPO operations in Thane West. The role involves lead generation and outbound sales across domains such as Dosti Premium (Real Estate) and Plix Outbound (Medical Product Sales). Key Responsibilities: Handle inbound...

Overview Job Title: Business Development Executive Company: BTW Visa Services India Pvt Ltd Location: Office No. B.14, Civic Center, MMGS Marg, Dadar East, Mumbai, Maharashtra 400014 Google Maps Location Salary: 20,000 per month Contact: Job Description: We are looking for a Business Development and Sales Executive to help us grow our business and manage sales activities. Your Responsibilities: Contact other companies to build partnerships. Send emails and follow up for collaboration opportunities. Hire and train new sales team members. Guide and support the sales team to achieve targets. Understand customer needs and suggest ways to grow the business. Find new opportunities to sell our serv...

Overview URGENT HIRING We are looking for energetic, motivated, and dedicated individuals to join our team as International Telecallers. In this role, you will make outbound and inbound calls to international clients, generate leads, and help achieve company goals. No target-based pressure; we focus on delivering quality service and building long-term relationships with customers. Key Responsibilities: Make outbound and inbound calls. Achieve company goals and meet customer needs. Generate new leads and maintain client relationships. Provide exceptional customer support and service. Why Join Us: Fixed salary + incentives. Day shift with no night shifts. Comprehensive training provided. Caree...

Overview Relationship Manager: Job Description for Relationship Manager End to end activities, from generating enquiries till delivery of the car. Acting as a link between the company and its potential market. Giving test drive & follow up regularly with customer. Visiting prospectus customers for business and gaining clear understanding of their needs & meeting the requirements. Negotiating variations in price & offers, delivery and specifications with managers. Any Graduates/Under Graduate with go getter attitude. Self-Motivated & Target oriented. Minimum 1-2 years of experience in automobile sales or any sales/ marketing experience. Fresher s may also apply. Should have 2 wheeler And know...

Overview Roles & Responsibilities Fresh Customer Acquisition. Identify business opportunities by prospects classification and evaluating their position in the Industry. Consistently builds business by selling company products to the prospects. Train the team for sales when provided the opportunity to handle a set number of employees. Maintain strong and long term business relationships with team and their clients by providing information, and guidance. Sells Jewelnme products by establishing contact and developing relations with prospects by recommending relevant solutions. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and e...

Overview Key Responsibilities: Assist individuals with mobility issues, including those using wheelchairs, walkers, or other mobility aids temporarily. As a companion, safely transporting clients to and from appointments or other destinations as per the booking requested. Deliver quality service and empathizing with the patients. Getting positive reviews about the service provided. Tagged as: caregiver, patient care, patient support Before applying for this position you need to submit your online resume . Click the button below to continue. About Mobicrew About MobiCrew: MobiCrew simplifies mobility by seamlessly connecting users to a diverse range of services and products. We empower people...

Who we are At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next. This isn't a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways ...

Job Role: " To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. " This ski Description for Internal Candidates Job Role:" To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. " This skill will also do sales with assigned customer based mapped to them." Measure of outcomes NPS, Service Level, Service Quality and Sales." Responsible for quality...

About The Role Job Role: Team Leader " Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio." Collaborating with fulfilment teams to ensure best in class conversion ratios." Ensure availability of trained manpower to maintain production at 100% capacity." Meet cost to income ratios as determined by Score card." Adherence to Standards of Performance. " Meeting Customer Satisfaction index as measured through NPS surveys.Job Requirements:" Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees." People management skill essentia...

About The Role Job Role: Team Leader " Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio." Collaborating with fulfilment teams to ensure best in class conversion ratios." Ensure availability of trained manpower to maintain production at 100% capacity. " Meet cost to income ratios as determined by Score card." Adherence to Standards of Performance." Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: " Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees." People management skill essent...

About The Role Job Role: Team Leader " Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio." Collaborating with fulfilment teams to ensure best in class conversion ratios." Ensure availability of trained manpower to maintain production at 100% capacity." Meet cost to income ratios as determined by Score card." Adherence to Standards of Performance." Meeting Customer Satisfaction index as measured through NPS surveys.Job Requirements:" Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees." People management skill essential...