1048 Service Quality Jobs - Page 35

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Senior Analyst Qualifications: BTech/Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The Quality Engineering Associate is a professional with strong background in software technologies, such as Computer Science, Web Development or Creative Design (for creative QAs) and is responsible for the validation of project requirements and deliverables to meet quality goals. Level 13 is the entry level for a QA position.Act of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Quality Assurance (QA)Ensures that development processes and software life cycles are followed.Follows direction from QA Lead for process improvement opportunities.Quality Control (QC)Creation of test plans and test cases to verify and validate project requirements.Testing execution across browsers and environments (development, testing and production).Perform multiple types of testing for different digital assets:emails, websites, banners, etc.Estimation and scheduling of testing efforts.Creation of automated reusable testing assets that meets industry standards.Required:Advanced computer skills.Desired experience working with software developers.Experience writing and executing different types of tests.Basic knowledge in different types of testing:stress, performance, functional test.Experience testing in web, mobile and responsive sites.Experience writing bugs and providing feedback to other team members.Knowledge of software life cycles.Good following instructions to perform exhaustive reviews to all deliverables for the client.Good written English skills to describe any issue found in their review and clear instructions to reproduce the error.Reports issues and instructions to reproduce them accurately and on time.Provides accurate status of assignments.Gathers team metrics.Possible Academic Background:Degree in the following or similar:Programming, Computer Science, Web Development, Software Engineer, Information Technology. Preferred:Knowledge in Quality Services and processes.Knowledge of automation testing tools.Software or Quality Assurance Certifications. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BTech,Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "- Exceptional leadership, team-building and motivational skills- Should have worked with ""C"" level of the organisation- Gained substantial experience in the technology (High Tech and Software) sector, driving initiatives that improved online presence and customer engagement on a global scale- Result oriented leader managing teams of 300+ HC working in remote and hybrid environment.- Deep expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Successfully navigated and collaborated across diverse cultural landscapes in Americas, Europe and AsiaPacific, enhancing cross-border teamwork and communication- Proven record in complex problem solving and executive escalation management- Strong analytical and logical skills to interpret metrics and drive actionable insights- Fostering the teams with the mindset of innovation, out of box approach and use of new age technologies- Proficiency in change management, negotiation, and influencing stakeholders- Exceptional verbal and written communication skills, with fluency in English""ERP Skills: Salesforce, SAP (S4 Hana)Mandatory:PMPi certification or experienceOptional:Certified Black belt Six Sigma"- Project & Program Management- Six Sigma and/or delivery excellence industry practices or programs- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills- Commitment to quality- Negotiation skills- Process-orientation- Thought Leadership"Additional ERP skills (preferred):Incentive, Pricing, Order booking and fulfillment tools Roles and Responsibilities: "Strategic Operations Leadership:Use forecasts and budget data to make informed decisions that drive success. Standardize business and people processes across sites for maximum efficiency and scalability. Design and implement operational strategies that optimize performance globally. Oversee infrastructure, facilities, and staffing to meet evolving business needs. Service Excellence & OptimizationMonitor operational metrics and analyze data to assess service quality and identify areas for improvement. Understand customer perspectives to enhance service delivery and ensure successful outcomes. Continuously enhance service procedures, policies, and standards to exceed customer expectations. Foster a culture of best-practice sharing within the Global Operations community. Understand customer perspectives to enhance service delivery and ensure successful outcomes. Workforce & Team ManagementBuild and lead a high-performing team of Operations and Site Managers. Assign responsibilities, provide mentorship, and encourage innovation for maximum impact. Oversee workforce management to meet SLAs, ensuring speed, quality, and efficiency targets are achieved. Champion HR best practices to create a positive, safe, and legally compliant work environment. Collaboration & InfluencePartner with Delivery Leadership, Department Heads and Country Leads to align strategies with company goals. Encourage cross-functional collaboration to identify and seize new revenue opportunities. Stay informed on industry trends to guide decision-making and keep operations future-ready. " Qualification Any Graduation

Position Overview: We are seeking a Mechanical Design Engineer with 2-5 years of experience to lead and execute mechanical projects that prioritize low cost and high performance. The ideal candidate will possess strong technical knowledge in a design manufacturing environment and demonstrate the ability to optimize mechanical assemblies and parts. Key Responsibilities: Execute mechanical projects with a focus on cost efficiency and high performance. Optimize mechanical assemblies and components through detailed analysis and innovative design solutions. Identify and propose alternative solutions to existing designs to enhance functionality and efficiency. Manage projects from conception through to release for sales, ensuring all milestones are met. Collaborate effectively with cross-functional teams, including Purchase, Sales, Service, Quality Control, Assembly, and Run-off departments. Qualifications: Bachelor s degree in Mechanical Engineering or a related field. 2-5 years of hands-on experience in a design manufacturing environment. Proficient in CAD software such as Creo and AutoCAD, as well as MS Office and ERP systems. Experience with machine tools and plastic machinery is preferred. Strong problem-solving skills and the ability to think creatively to develop innovative solutions. Skills: Excellent communication and teamwork abilities. Strong analytical skills with attention to detail. Ability to manage multiple projects and meet deadlines. Who we are:

Position Overview: We are seeking a Mechanical Design Engineer with 2-5 years of experience to lead and execute mechanical projects that prioritize low cost and high performance. The ideal candidate will possess strong technical knowledge in a design manufacturing environment and demonstrate the ability to optimize mechanical assemblies and parts. Key Responsibilities: Execute mechanical projects with a focus on cost efficiency and high performance. Optimize mechanical assemblies and components through detailed analysis and innovative design solutions. Identify and propose alternative solutions to existing designs to enhance functionality and efficiency. Manage projects from conception through to release for sales, ensuring all milestones are met. Collaborate effectively with cross-functional teams, including Purchase, Sales, Service, Quality Control, Assembly, and Run-off departments. Qualifications: Bachelor s degree in Mechanical Engineering or a related field. 2-5 years of hands-on experience in a design manufacturing environment. Proficient in CAD software such as Creo and AutoCAD, as well as MS Office and ERP systems. Experience with machine tools and plastic machinery is preferred. Strong problem-solving skills and the ability to think creatively to develop innovative solutions. Skills: Excellent communication and teamwork abilities. Strong analytical skills with attention to detail. Ability to manage multiple projects and meet deadlines.

Job Description: Junior Resident/ Resident Medical Officer BU: Max Super Speciality Hospital, Noida Reporting: Deputy Medical Superintendent Role: To ensure smooth Emergency services in the hospital and take medical care of In patients under the guidance of Consultants. Responsibilities and key tasks Patient/ Customer Care 1.To Provide Quality clinical Care to Patients. Job Knowledge 2.To practice evidence based medicine awareness regarding patient {Investigation- (profile / reports / plan)}-{Treatment- (details/drug procurement)} {Drug Allergies/ patient history} Process Orientation/ Documentation 3.To ensure Emergency Preparedness & Response Treatment / Procedure / Investigations 4.To ensure timely attention and intervention for any query or requirement from the IP patient. 5.To ensure that the IP rounds are duly done and the patients are attended empathetically. 6To Compliance with patient protocols (OP-IP/OT/ Diagnostics/ ICU/ Triage) 7.To Document patient File/ Prescriptions/requisitions (legible/ complete). 8.To ensure MLC notification / documentation and statutory compliance. 9.To ensure Documentation at the time of Discharge. 10.To complete all OP & IP records on time with accuracy. 11.To ensure availability/ good-working condition of the Life saving Drugs and Equipment (In conjunction with BME and report delayed response). 12.To ensure proper Bio Medical Waste Management. 13.To follow Infection Control protocols. 14.To have complete orientation of QMS, EMS & OHSAS system of Hospital. 15.To have complete Awareness about Disaster Management Programme (DMP) of the hospital. 16.To Comply with the service quality Process, environmental & occupational issues & policies of the respective area. 17.To Comply with patient safety policy. Most Important Demands Core Competencies Emergency medicine capabilities Good clinical knowledge Team Player: Team player and Process oriented. Technical/Functional Competencies Computer literate Fluent with relevant equipment handling Leadership/Behavioral Competencies Training capability Contingency Management Education/Experience M.B.B.S. 0-10 years in Casualty/Ward/ critical care of a hospital with adequate volume of workload. Physical Requirements As per policy employee should clear the pre-employment check up. Responsibilities and key tasks People Orientation 18.To ensure that ethical Medical practice is followed. 19.To ensure clear and prompt communication with the admitting as well as Referral Consultants. Cost & Revenue 20.To monitor practice of Inventory checking protocols in critical care areas and reporting non-compliance (Crash cart/ Instruments/ Ambulance). Discipline 21.To be well groomed, punctual & adhere to company policies and practices. Success in 2 years : Handling of all types of Emergency and Medico legal cases with 100% compliance Clinical management of all types of ICU / Ward patient with 100% compliance to protocols. 100% compliance with updating of Medical Record Documentation. Key Performance Indicators (Accountability) Handling of all Emergencies / ICU and ward patients under the guidance of respective Consultants. Ensure 100% updation and maintenance of Medical Record Documents of Emergency / Ward/ MLC/ OP/ IP patients Clear communication with patients, consultants and hospital staff Ensure compliance of ISO Standards and TAT Major negative patient feedback less than 2 years Reporting the Occupational & Environmental Issues to HOD. Organizational Relationships External In-Patients Out-Patient Attendants Internal Administrator AMS Consultants of various specialties FO / Nurses / Technician Support Staff

Job Description: Junior Resident/ Resident Medical Officer BU: Max Super Speciality Hospital, Noida Reporting: Deputy Medical Superintendent Role: To ensure smooth Emergency services in the hospital and take medical care of In patients under the guidance of Consultants. Responsibilities and key tasks Patient/ Customer Care 1.To Provide Quality clinical Care to Patients. Job Knowledge 2.To practice evidence based medicine awareness regarding patient {Investigation- (profile / reports / plan)}-{Treatment- (details/drug procurement)} {Drug Allergies/ patient history} Process Orientation/ Documentation 3.To ensure Emergency Preparedness & Response Treatment / Procedure / Investigations 4.To ensure timely attention and intervention for any query or requirement from the IP patient. 5.To ensure that the IP rounds are duly done and the patients are attended empathetically. 6To Compliance with patient protocols (OP-IP/OT/ Diagnostics/ ICU/ Triage) 7.To Document patient File/ Prescriptions/requisitions (legible/ complete). 8.To ensure MLC notification / documentation and statutory compliance. 9.To ensure Documentation at the time of Discharge. 10.To complete all OP & IP records on time with accuracy. 11.To ensure availability/ good-working condition of the Life saving Drugs and Equipment (In conjunction with BME and report delayed response). 12.To ensure proper Bio Medical Waste Management. 13.To follow Infection Control protocols. 14.To have complete orientation of QMS, EMS & OHSAS system of Hospital. 15.To have complete Awareness about Disaster Management Programme (DMP) of the hospital. 16.To Comply with the service quality Process, environmental & occupational issues & policies of the respective area. 17.To Comply with patient safety policy. Most Important Demands Core Competencies Emergency medicine capabilities Good clinical knowledge Team Player: Team player and Process oriented. Technical/Functional Competencies Computer literate Fluent with relevant equipment handling Leadership/Behavioral Competencies Training capability Contingency Management Education/Experience M.B.B.S. 0-10 years in Casualty/Ward/ critical care of a hospital with adequate volume of workload. Physical Requirements As per policy employee should clear the pre-employment check up. Responsibilities and key tasks People Orientation 18.To ensure that ethical Medical practice is followed. 19.To ensure clear and prompt communication with the admitting as well as Referral Consultants. Cost & Revenue 20.To monitor practice of Inventory checking protocols in critical care areas and reporting non-compliance (Crash cart/ Instruments/ Ambulance). Discipline 21.To be well groomed, punctual & adhere to company policies and practices. Handling of all types of Emergency and Medico legal cases with 100% compliance Clinical management of all types of ICU / Ward patient with 100% compliance to protocols. 100% compliance with updating of Medical Record Documentation. Key Performance Indicators (Accountability) Handling of all Emergencies / ICU and ward patients under the guidance of respective Consultants. Ensure 100% updation and maintenance of Medical Record Documents of Emergency / Ward/ MLC/ OP/ IP patients Clear communication with patients, consultants and hospital staff Ensure compliance of ISO Standards and TAT Major negative patient feedback less than 2 years Reporting the Occupational & Environmental Issues to HOD. Organizational Relationships External In-Patients Out-Patient Attendants Internal Administrator AMS Consultants of various specialties FO / Nurses / Technician Support Staff Direct Reports Nil

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under broad direction, the Project Manager is responsible for medium to large scope projects including high risk full operations management projects with 1 to 2 rigs, or projects with a larger number of rigs and low to medium level risk profiles. Risk must be managed in various areas including but not limited to inter PSL dependency, performance-based contracts, lump sum turnkeys, and third party services management. This position is responsible for all aspects of a project as per company management system and the performance delivery platform documents including: Conduct Contract Handover, Creating the Project Charter and Start up plan, Develop the Project Management Plans, Conduct Contract Review, Creating Logistcs Plan, Establish project baselines for scope and cost, inspecton and mobilization of rig and third parties, Review and approve the Well Program with the Designated Technical and Operational Authorities, conducting pre spud meetings, verify well delivery completed, review performance against risk register and risk budget, document lessons learned, update and close all project records and demobilize all project resources. Functions as the client interface responsible for efficient and profitable management of the contract by coordination of all HPM resources, PSL's and Third Party services for the safe execution of a Project. Forecasts and plans activity long term and medium term to ensure that all elements are in place for successful operations. Maintains a current understanding of all regulations and issues affecting a Project. Enforces policies and procedures regarding work safety and service quality and document incidents quickly and accurately. Accountable for the training & development of all project personnel and their competency development. Confirms all personnel involved have the required certifications and competencies. Recommends changes for improvements and reports all matters which affect HPM Policies & Procedures to PM Region Manager. Maintain a positive attitude, professionalism and discretion at all times and excellent communication skills and the ability to work successfully with a wide variety of people at different levels within the organization. Demostrates strong leadership skills and client intimacy/interface. Requires a bachelor degree in a suitable S.T.E.M. (Sceince, Technology, Engineering or Mathamatics) field, and 8+ years of related experience, and a minimum of 4 years of full time oil and gas experience preferably with exposure Drilling, Intervention, and Completions Projects, with some level of P&L and contracts management exposure. Supervisory experience is essential with demonstrated ability to manage a team. Qualifications Location 2nd Floor, Worldmark 3,, Gurgaon, Haryana, 122018, India Job Details Requisition Number: 199737 Experience Level: Experienced Hire Job Family: Operations Product Service Line: Halliburton Project Management Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: BTech/Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Quality Assurance (QA)Ensures that development processes and software life cycles are followed.Follows direction from QA Lead for process improvement opportunities.Quality Control (QC)Creation of test plans and test cases to verify and validate project requirements.Testing execution across browsers and environments (development, testing and production).Perform multiple types of testing for different digital assets:emails, websites, banners, etc.Estimation and scheduling of testing efforts.Creation of automated reusable testing assets that meets industry standards.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Required:Advanced computer skills.Desired experience working with software developers.Experience writing and executing different types of tests.Basic knowledge in different types of testing:stress, performance, functional test.Experience testing in web, mobile and responsive sites.Experience writing bugs and providing feedback to other team members.Knowledge of software life cycles.Good following instructions to perform exhaustive reviews to all deliverables for the client.Good written English skills to describe any issue found in their review and clear instructions to reproduce the error.Reports issues and instructions to reproduce them accurately and on time.Provides accurate status of assignments.Gathers team metrics.Possible Academic Background:Degree in the following or similar:Programming, Computer Science, Web Development, Software Engineer, Information Technology. Preferred:Knowledge in Quality Services and processes.Knowledge of automation testing tools.Software or Quality Assurance Certifications.Soft SkillsWork ManagementoAble to organize priorities and raise challenges and risks.oAble to document and communicate issues, identify own limitations, and validates own output against objectives.oPerform basic research and analysis, collaborating with stakeholders and documenting results.Effective CommunicationoDeliver communication through proper channels in a concise, clear, and condensed manner, adapting per feedback of supervisors.oAble to present bug reports and software errors.oAble to present to peers with respect, adequate voice projection and clear point of view.oContributes actively to team discussions and being able to facilitate internal team meetings with guidance.oSeeks and is responsive to developmental feedback.Creating Business ValueoCollaborates with team members to complete required tasks.oResearches and identifies areas of improvement within client s business processes Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BTech,Any Graduation

Skill required: Sales Operations - Sales Enablement Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "- Exceptional leadership, team-building and motivational skills- Gained substantial experience in the technology (High Tech and Software) sector, driving initiatives that improved online presence and customer engagement on a global scale- Result oriented leader managing teams of 150+ HC working in remote and hybrid environment.- Deep expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Successfully navigated and collaborated across diverse cultural landscapes in Americas, Europe and AsiaPacific, enhancing cross-border teamwork and communication- Proven record in complex problem solving and executive escalation management- Strong analytical and logical skills to interpret metrics and drive actionable insights- Fostering the teams with the mindset of innovation, out of box approach and use of new age technologies- Proficiency in change management, negotiation, and influencing stakeholders- Exceptional verbal and written communication skills, with fluency in English""- Project & Program Management- Six Sigma and/or delivery excellence industry practices or programs- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills- Commitment to quality- Negotiation skills- Process-orientation- Thought Leadership"ERP Skills: Salesforce, SAP (S4 Hana)Mandatory:PMPi certification or experienceOptional:Certified Black belt Six SigmaAdditional ERP skills (preferred):Incentive, Pricing, Order booking and fulfillment tools Roles and Responsibilities: "Strategic Operations Leadership:Use forecasts and budget data to make informed decisions that drive success. Standardize business and people processes across sites for maximum efficiency and scalability. Design and implement operational strategies that optimize performance globally. Oversee infrastructure, facilities, and staffing to meet evolving business needs. Service Excellence & OptimizationMonitor operational metrics and analyze data to assess service quality and identify areas for improvement. Understand customer perspectives to enhance service delivery and ensure successful outcomes. Continuously enhance service procedures, policies, and standards to exceed customer expectations. Foster a culture of best-practice sharing within the Global Operations community. Understand customer perspectives to enhance service delivery and ensure successful outcomes. Workforce & Team ManagementBuild and lead a high-performing team of Operations and Site Managers. Assign responsibilities, provide mentorship, and encourage innovation for maximum impact. Oversee workforce management to meet SLAs, ensuring speed, quality, and efficiency targets are achieved. Champion HR best practices to create a positive, safe, and legally compliant work environment. Collaboration & InfluencePartner with Delivery Leadership, Department Heads and Country Leads to align strategies with company goals. Encourage cross-functional collaboration to identify and seize new revenue opportunities. Stay informed on industry trends to guide decision-making and keep operations future-ready. " Qualification Any Graduation

QSAs primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. Role & Responsibility - Execute test cases prepared for testing software builds - Perform test case execution and report bugs accurately - Understand testing procedures and guidelines for new builds/releases - Perform regression and repetitive testing exercises to qualify builds without compromising on quality - Use software tools for data capture on a daily basis - Be comfortable with capturing results, communicating and escalating failures and providing individual status reports - Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs - Bachelors degree - Knowledge of QA methodology and tools - Experience with testing consumer devices

Associate Transactions & Processing role provides a standard and consistent method for involving the master servicer making advances or servicing advances to the Trust and the monitoring those advances relative to the appraised value of the property. It entirely deals upon Borrower requests that requires the consent of Lender to make required modifications on the subject loan. The Master Servicer ensures to approve the consents of Borrower after reviewing various loan documents and submits them to Special Servicer and Asset Managers using standardized templates. Overall Summary and Recommendations are provided which briefs out the significant terms of Borrower request in Recommendation Memo. Responsibilities: Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: Masters degree in finance and accounting. 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers. Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting. Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands. Strong work ethic and a sense of urgency. Skilled in managing sensitive information while upholding privacy. Handling workload and special projects efficiently. Ability to work both independently and within a team environment. Intermediate excel skills are required for this role.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under broad direction, the Project Manager is responsible for medium to large scope projects including high risk full operations management projects with 1 to 2 rigs, or projects with a larger number of rigs and low to medium level risk profiles. Risk must be managed in various areas including but not limited to inter PSL dependency, performance-based contracts, lump sum turnkeys, and third party services management. This position is responsible for all aspects of a project as per company management system and the performance delivery platform documents including: Conduct Contract Handover, Creating the Project Charter and Start up plan, Develop the Project Management Plans, Conduct Contract Review, Creating Logistcs Plan, Establish project baselines for scope and cost, inspecton and mobilization of rig and third parties, Review and approve the Well Program with the Designated Technical and Operational Authorities, conducting pre spud meetings, verify well delivery completed, review performance against risk register and risk budget, document lessons learned, update and close all project records and demobilize all project resources. Functions as the client interface responsible for efficient and profitable management of the contract by coordination of all HPM resources, PSL's and Third Party services for the safe execution of a Project. Forecasts and plans activity long term and medium term to ensure that all elements are in place for successful operations. Maintains a current understanding of all regulations and issues affecting a Project. Enforces policies and procedures regarding work safety and service quality and document incidents quickly and accurately. Accountable for the training & development of all project personnel and their competency development. Confirms all personnel involved have the required certifications and competencies. Recommends changes for improvements and reports all matters which affect HPM Policies & Procedures to PM Region Manager. Maintain a positive attitude, professionalism and discretion at all times and excellent communication skills and the ability to work successfully with a wide variety of people at different levels within the organization. Demostrates strong leadership skills and client intimacy/interface. Requires a bachelor degree in a suitable S.T.E.M. (Sceince, Technology, Engineering or Mathamatics) field, and 8+ years of related experience, and a minimum of 4 years of full time oil and gas experience preferably with exposure Drilling, Intervention, and Completions Projects, with some level of P&L and contracts management exposure. Supervisory experience is essential with demonstrated ability to manage a team. Qualifications Location 2nd Floor, Worldmark 3,, Gurgaon, Haryana, 122018, India Requisition Number: 199737 Experience Level: Experienced Hire Product Service Line: Halliburton Project Management Full Time / Part Time: Full Time

Overview: To manage the end-to-end planning and execution of corporate events. This role demands high-quality service, creative solutions, and seamless coordination to deliver impactful events that meet client objectives and generate new business. Roles & Responsibilities: Provide high quality professional service to the client with commitment of the highest standards of ethics Responsible for the end-to-end project management including concept ideation, inter-department coordination and budget planning. Ensuring seamless execution of all the events assigned To provide customized solutions for each project - Virtual, Hybrid or Physical Event ideas depending upon the requirement and trends Work with key stakeholders and support functions (internal and external) to deliver high-quality work for Samsung & Non-Samsung events Generate new business profitability as per assigned target with seamless client servicing, flawless execution, on time Invoicing and timely collection of payment Requirements: MBA-Marketing from a premier institute 8+ years of work experience preferably in an Event industry Formulating Strategies and Concepts - good mental acumen (Thinking Skills / Strategic Focus) & Ability to think on the feet

About the Job The Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction. As Subject Matter Expert (CSR2), You Will Represent our client partners, and learn and maintain knowledge of client brand and philosophy, as well as promotions and processes Be advocates and role models for our CSRs Promote the professional and personal development of individual team members by administering call evaluation feedback, training needs, and career opportunity programs Perform other duties as assigned As Subject Matter Expert (CSR2), You Have High school diploma or equivalent (required) 2+ years experience in the call center and/or customer service industry Experience in coaching and mentoring Knowledge of call center systems, ACD/IVR and performance statistics Ability to work a variety of shifts, including days, evenings, and holidays Superior communication skills: Listening, verbal and written Skills in MS Office programs (Word, Excel and PowerPoint) Ability to type 30 WPM with accuracy Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations Ability to build rapport with clients and interact with team members at various position levels Engaging and successful communicator, speaker, and facilitator Ability to develop employees through positive motivation Strong analytical, problem solving and decision-making skills Comfort with technology and frequent technological change Adaptable to change and innovation Act as a role model and exemplify behaviors in line with our cultural values Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner ,

" About the Job The Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction. As Subject Matter Expert (CSR2), You Will Represent our client partners, and learn and maintain knowledge of client brand and philosophy, as well as promotions and processes Be advocates and role models for our CSRs Promote the professional and personal development of individual team members by administering call evaluation feedback, training needs, and career opportunity programs Perform other duties as assigned As Subject Matter Expert (CSR2), You Have High school diploma or equivalent (required) 2+ years experience in the call center and/or customer service industry Experience in coaching and mentoring Knowledge of call center systems, ACD/IVR and performance statistics Ability to work a variety of shifts, including days, evenings, and holidays Superior communication skills: Listening, verbal and written Skills in MS Office programs (Word, Excel and PowerPoint) Ability to type 30 WPM with accuracy Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations Ability to build rapport with clients and interact with team members at various position levels Engaging and successful communicator, speaker, and facilitator Ability to develop employees through positive motivation Strong analytical, problem solving and decision-making skills Comfort with technology and frequent technological change Adaptable to change and innovation Act as a role model and exemplify behaviors in line with our cultural values Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner ","

JOB DESCRIPTION I. JOB DETAILS Job Title Attending Consultant /Associate Consultant Reporting to Department Head II. JOB PURPOSE To ensure smooth Patient care services in the hospital and take medical care of In patients under the guidance of Consultants III. KEY RESPONSIBILITIES Core Responsibilities Responsibilities and key tasks To Provide Quality clinical Care to surgical Patients To ensure timely attention and intervention for any query or requirement from the IP surgical patient. To ensure Emergency Preparedness & Response Treatment/ Procedure/ Investigations) To ensure that the surgical IP rounds are duly done and the patients are attended empathetically To practice evidence based treatment regarding patient {Investigation-(profile / reports / plan)}-{Treatment- (details/drug procurement)} {Drug Allergies/ patient history}. To Compliance with patient protocols (OP-IP/OT/ Diagnostics/ ICU/ Triage) To Document patient File/ Prescriptions/requisitions (legible/ complete) To ensure Documentation at the time of Discharge To workup of all IP patients for surgery & ensure tie-up preparation consent. To ensure adequate care of all part up cases. To complete all OP & IP records on time with accuracy. To ensure on-time availability of technical equipment for surgery and assist all surgical consultants in O.T. procedures To have complete orientation of QMS and EMS system of Hospital. To have complete Awareness about Disaster Management Programme (DMP) of the hospital. To Comply with the service quality Process, environmental & occupational issues & policies of the respective area To Comply with patient safety policy To ensure safe utilization of equipments and proper waste disposal system. To ensure that ethical Medical practice is followed. To ensure clear and prompt communication with the admitting as well as Referral consultants. To monitor practice of Inventory checking protocols and reporting non-compliance (Crash cart/ Instruments/ Ambulance). To be well groomed, punctual & adhere to company policies and practices. Duties to be done as per planned monthly roaster. IV. KEY PERFORMANCE INDICATORS Measurable Deliverables Key Performance Indicators (Accountability) Handling of all Emergencies / patients under the guidance of respective Consultants. Ensure updation and maintenance of Medical Record Documents Clear communication with patients, consultants and hospital staff Patient feedback Quality initiatives Reporting the Occupational & Environmental Issues to HOD. V. JOB REQUIREMENTS Minimum Qualifications MBBS; MD / DNB (MCh/ DNB/ FNB- As required) Experience Min 3 years (post MD/ DNB/IDCCM) Technical Skills Computer literate Fluent with relevant equipment handling Management of surgical emergencies. Good clinical knowledge Behavioural Skills Man management skills Good Interpersonal skills Emergency / casualty management. Language Skills English Hindi VI. KEY INTERACTIONS Key Internal Contacts Key External Contacts MS/DMS/ AMS All deptts Nursing/ Para/ Tech/ FO All Clinical HODs Patients Attendants

To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) Key Responsibilities To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment, Investigations and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group s Quality System Strategy Manage teams in building a stronger relationship with our clients and customers. Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. To accelerate new generation of leaders. Manage all initiatives to get more fit and flexible in the way we work. Focus on proving that we are here for good. Business Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating & implementing service quality initiatives Uphold the values of the Group and company at all times Processes Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms & initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same. People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk. Employ, engage and retain high quality people. Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality Risk Management Responsible for the Audit and Risk Control Standard associated with Cash Services operations. To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting. To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting. Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner Governance Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money - laundering regulations and guidelines. Embed the Group s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Other Responsibilities Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team s objectives. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Coaching selected team members to achieve the desired level of productivity and competency. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Complete non-routine assigned task (e. g. testing, BCP) within the set deadline. No complaints from customers related to poor and indifferent service attitude and discourtesy. To pick up calls by 3 rings using standard script and practice standard code of SQ one bank. Zero operational write-offs. No transaction errors/operational losses through accurate processing or data input with effective control and risk management. No major adverse findings from internal auditors or external auditors including quality audits. Higher productivity as staffs understands and subscribes to total Quality concept. Higher efficiency in CMO systems processing and improved work procedure via continuous system enhancements and revised work procedures Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Country and GBS Stakeholders Skills and Experience Remittance Processing BANKING PRODUCTS Branch Banking Systems Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships: relevant memberships to be agreed Bank training; none additional Languages; English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28355

OTM (Oracle Transportation Management) Consultant Job Summary We are seeking an experienced Techno-Functional OTM consultant with 3 years of hands-on experience in the full cycle implementation and support of Oracle Transportation Management (OTM) cloud services. The ideal candidate will possess expertise in OTM core modules, technical architecture, and a strong understanding of transportation management processes and best practices. This role will involve both support and development responsibilities within a DevOps-based team. Key Responsibilities Provide development and support for Johnson Controls transportation planning landscape and work closely with integrated applications including ERPs (SAP, Oracle), WMS, visibility and rating applications to ensure seamless operations and integration. Perform triage on day-to-day OTM system issues, providing timely resolution for complex challenges, and supporting enhancement requests through JIRA. Execute and support OTM full cycle implementations, ensuring project milestones are met and customer expectations are exceeded. Demonstrate expertise in OTM core modules including Order Management, Shipment Management, Visibility, Contracts and Rates Management, Agents and Workflows, User Configuration, Integrations, Operational Planning, Financials, and Reporting. Fine-tune and optimize OTM configurations, including Agents, saved queries/conditions, SQL queries, Reports and Tracking Events. Debug log files, configure custom events and reports, and utilize business intelligence (BI) tools to support decision-making processes. Knowledge and expertise of external applications preferred- Project 44, E2Open, EDI applications amongst others Utilize ticketing tools to manage support processes and ensure efficient issue resolution. Collaborate with cross-functional teams to analyze and resolve business challenges, ensuring alignment with organizational goals. Provide training and support to end-users on OTM functionalities to ensure effective utilization of OTM and integrated Maintain high levels of customer satisfaction by adhering to delivery and service quality standards. Communicate effectively with customers, demonstrating the ability to work independently and manage expectations. Qualifications Bachelors degree with a minimum 3 years of relevant experience in OTM implementation or support. Strong understanding of OTM technical architecture and core modules. Candidates having OTM Cloud implementation or support experience will have preference. Proven experience in optimizing OTM configurations and debugging issues. Familiarity with system integrations and transportation management best practices. Excellent communication skills and the ability to work collaboratively with various stakeholders. Work Model Hybrid - This position operates under a hybrid work model, including office and remote work flexibility. This role may include adjusted working hours for EMEA and US operations support Location Primary work locations are Pune, Hyderabad and Bangalore.

1. CRM Support & Issue Resolution 2. Ticketing System Management 3. User Assistance 4. Data Management 5. Documentation & Reporting 6. Process Improvement 7. Basic understanding of CRM platforms and service desk tools. Required Candidate profile 1. Strong analytical and problem-solving abilities. 2. Effective verbal and written communication skills. 3. Meticulous attention to detail and data accuracy.

To underwrite mortgage business and manage the portfolio in assigned branch /location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable)

To underwrite mortgage business and manage the portfolio in assigned branch /location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable)

To underwrite mortgage business and manage the portfolio in assigned branch /location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable)

To underwrite mortgage business and manage the portfolio in assigned branch /location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable)

Manager Service Delivery Management (MANAGER SDM) At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. About the role and what you ll be doing: The MANAGER - Service Delivery Management possesses a wealth of IT service knowledge, adept in bringing efficiencies and improvements to disparate processes and systems. A successful MANAGER SDM is a role model to their peers, leads through influence, breaks down silos, and manages competing priorities. The MANAGER SDM must be an impeccable communicator that can effectively adapt to their audiences and is a Relentless Ally for the client. Primary Responsibilities: Acts as a client advocate and a point of escalations for client service delivery needs. Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels are achieved. Provides guidance within Ensono s operational teams to ensure clients have an exceptional experience with the technology solutions we provide and that contractual obligations are met. Leads the process to actively identify, capture, and communicate operational risks, insights, opportunities, and efficiencies. Develops and executes improvement plans from discoveries. Directs assigned Ensono support resources to capture important client data and conducts analyses to identify issues and track progress against the client s business outcomes. This may include analyzing the health/wellness of the client s environment, data on incidents/SLAs. Educates the operational team in understanding how clients utilize Ensono services in support of their business. Provides technical support or training on Ensono products (i.e., client portal) by coordinating with internal SMEs and support organizations. Leads by example, demonstrating a high level of knowledge and proficiency. Builds relationships across the client s organization to confirm the right level of participation across IT and the business to drive success and achieve the client s outcomes. Sets the example for the team by maintaining and continually seeking opportunities to improve CSAT through optimizing service quality and end-to-end client experience. Uses operational health and KPIs to identify and communicate risks and insights to the client and Ensono senior leadership. Provides executive level communication for critical business impacting events, account updates, and service improvement plans. Architects, executes, and monitors service improvement plans (SIP) across all Ensono operational delivery. Collaborates with the Client Partner (Sales) to build a strong account plan and coordinates to effectively manage client relationships, strategic outcomes, opportunities, and manages the client s overall contractual relationship. Manages critical client issues/incidents via an ITSM based approach, communicating the client s expectations, and ensuring coordination across the Ensono team to deliver. Assesses account performance through Ensono s Client Health Dashboard and works across Ensono teams to manage client challenges and deliver high quality service to each client. Acts as a product advocate and subject matter expert, providing guidance and recommendations to clients, strengthening the relationship as well as exceeding expectations. Establishes and leads operational meetings focused on ITSM governance and SLA adherence. We want all new Associates to succeed in their roles at Ensono. That s why we ve outlined the job requirements below. To be considered for this role, it s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. Required Qualifications 8+ years of IT Service Management experience in a client-facing role 5+ years of leadership experience. 2+ People management experience. Client relationship management experience Operational ability in diverse, large-scale, multi-platform, outsourced environments In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery Proficient understanding of ITIL (Information Technology Infrastructure Library) principles Demonstrated understanding of any of the following technologies: Mainframe, Open Systems, Virtualization, Databases, Cloud Computing, Middleware, or Networking Willing to travel as required (e.g., client service reviews at client site) Preferred Qualifications Exceptional customer-facing skills Acts as role model, supporting the growth and success of the team Highly motivated, strong desire to learn quickly, ability to effectively multi-task and work independently, and the readiness to demonstrate a proactive attitude Strong ability to manage through influence Strong organizational skills Solid resource planning and problem-solving skills Experience in management consulting is a plus Able to effectively manage competing priorities from a variety of stakeholders Excellent verbal and written communication skills , including communicating with senior level executives and key stakeholders Why Ensono? We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on client site, you can choose to work from home or in our Ensono offices. Unlimited Paid Days Off Two health plan options through Blue Cross Blue Shield 401k with company match Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts Depending on location, ability to take advantage of fitness centers Wellness program Flexible work schedule Pay transparency nondiscrimination statement/posting OFCCP s pay transparency policy can be found on OFCCP s website . If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected] . JR011773 Next Job Posting Storage Engineer Social Share

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, coordinates and oversees cementing service line work at the well site handling the more complex, hazardous, and/or high profile jobs while providing quality service to the customer. Job role may include sales, job design, execution, and follow up activities. Cross trains and active participates in one or more product service lines. Provides the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels. Ensures customer satisfaction with work performed. Coordinates and directs the activities of service operators. Coordinates the clean up, repair, and preparation of equipment for the next job. Plans and performs necessary calculations for the total job at the well site as needed. Leads the site crew comprised of Halliburton and/or non-Halliburton employees. Evaluates individual performance levels of the crew and trains operators to improve their job performance. Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions. Skills are typically acquired through a high school diploma, or similar education and 2 years of experience as Service Supervisor-Cementing, II. Licensure to drive commercial equipment may be required. Given the nature of oil field service work, the ability to communicate effectively with others is necessary. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the Quality Improvement Process. Must meet the minimum developmental standards for this job classification. Demonstrates proficiency in the operation and maintenance of each type of equipment/unit/tool normally used in the product service line. Has exceptional skills within the service line and specific knowledge and understanding of other service functions. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400093, India Requisition Number: 199575 Experience Level: Experienced Hire Product Service Line: Cementing Full Time / Part Time: Full Time