3022 Service Quality Jobs - Page 36

We are looking for a highly skilled and experienced professional to lead our delivery quality team at Omega Healthcare Management Services Pvt. Ltd., playing a crucial role in ensuring the highest standards of healthcare services. The ideal candidate will have a strong background in healthcare management and a proven track record of delivering high-quality results. Roles and Responsibility Develop and implement effective quality control processes to ensure compliance with industry standards. Lead cross-functional teams to identify areas for improvement and implement changes to enhance service quality. Analyze data and metrics to measure performance and identify trends for improvement. Collab...

Branch Manager Skin & Hair Clinic Location: Plot No-2, Bougainvillea Marg (BVM), Near Sikanderpur Metro Station, DLF Phase 2, Sector 25, Gurugram, Haryana 122002 Job Type: Full-Time | Permanent About the Role We are seeking an ambitious and passionate Branch Manager to lead our premium Skin & Hair Clinic in Gurugram. This is an opportunity to head a talented team, delight clients with world-class aesthetic services, and make a lasting impact on peoples confidence and appearance. If you are driven by growth, leadership, and service excellence this role is for you. What Youll Do Lead and inspire the branch team to achieve service excellence and business goals. Deliver expert consultations for ...

As a Restaurant Manager , you will oversee all aspects of Food & Beverage service operations, ensuring excellent guest satisfaction, smooth team performance, and profitable operations. You ll create a welcoming, efficient, and safe restaurant environment, while driving brand standards and team development. Your Day-to-Day Lead daily restaurant operations, ensuring service quality and guest satisfaction. Conduct daily shift briefings to share operational updates and assign responsibilities. Handle guest complaints with prompt resolution and log them for follow-up. Supervise cash handling, billing, and banking procedures; prepare daily cash flow reports. Manage inventory, stock controls, and s...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiencyGenerate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch op...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes Handle personalized service requests from customers across segmentsGenerate and deliver timely business MIS reportsEnsure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investment de...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiencyGenerate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch op...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial products Act as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial products Act as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such...

As a CEC Relationship Manager VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently Handle outbound calls for Wealth and Privy customers, ens...

Leverages deep process/domain expertise in IAM / OIDC / Policy-ABAC and partners with PO and technical development team. Influences key stakeholders in design and planning decisions. Drives the development of products that are targeted at a (usually) very technical audience. Combines the customer vision with technical feasibility to convert business needs into functional specifications/user stories. Works with customers/stakeholders to prioritize needs. Creates the strategic roadmap for the product. Coordinates work of several parallel teams to deliver on higher level outcomes. Responsible for transparent delivery and maximizing returns. Focuses on execution for the duration of a product rel...

As Sales Manager for Meetings and Events, you will oversee and direct all aspects of the hotel s strategies of selling and executing concerning the areas of Conference and Banqueting with special emphasis on Outside Catering. You will work with operations to ensure successful conference and banqueting and outside catering events for our clients. At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest s experience an enjoyable one. Duties and Responsibilities Ficial returns: Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post mee...

To maintain service quality and meet FY2026 goals, I recommend adding a full-time, permanent team member. This hire is essential to sustain timely support and ensure the team remains capable of meeting stakeholder demands efficiently. Key Responsibilities: Design, build, and maintain scalable and reliable infrastructure to support high-availability applications and services. Develop automation tools to reduce manual operations and increase system efficiency (Infrastructure as Code). Monitor system performance, proactively identify issues, and implement solutions to ensure service uptime and resilience. Collaborate with development and operations teams to improve deployment pipelines, service...

Being the Service Engineer of the product company, you will be responsible for - Roles and Responsibilities:- Strong Communication/Response At a Real Time to the customers Strong Coordination within Team-Central Hub-Vasai -Service Engineers and Service Coordinators Responsible for Spare part Management and Inventory control Responsible for Assets and Tools inventory Management. Responsible for TAT (TAT Ratio to be maintain 95%) and Engineers Productivity Responsible for customers end Service Review /Survey and Feedback for improve Service quality. Responsible for Qualitative Service Support with Zero recurrence to enhance the customer satisfaction Provide /Share Weekly/Monthly Service Report...

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we re supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what s possible and we re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. American Express is entering into a technology transformation phase driven by opportunities to modernize legacy platforms and explore mo...

Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a Great Place to Work and recipient of the Kincentric Best Employer Award, we are co...

Senior Service Desk Agent Hyderaba d About the role As a Senior Service Desk Agent, you will be the first point of contact for customers using the ContactOne service channels including phone, email, self-service portal tickets, and chat. Your primary goal is to resolve inquiries at first contact or escalate them to the appropriate support team, following established ticket handling processes and procedures. This role blends frontline support with operational oversight and leadership development. You will act as a bridge between agents and leadership, ensuring service continuity, managing escalations, and supporting team performance in a dynamic and evolving environment. Key Responsibilities ...

Who we are We are an organisation that exists to drive progress. Thats the red thread that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Edu...

The Geozone (GZ) QHSE Manager is responsible for the implementation of OEPS across facilities product lines, manufacturing, engineering, and product development groups within the geographical area. The GZ QHSE Manager is the senior-most QHSE figure within the area, with all other Weatherford QHSE personnel reporting up through this person, either directly or functionally. Required Skills: B.S. degree in Environmental Engineering or related field from an accredited university. 7-10 years experience as an environmental professional in either manufacturing or oil and gas companies. Postgraduate Master s Degree in Contaminated Land/water Remediation or +3 years experience with contaminated soil/...

We are looking for a skilled Assistant Manager Front Office to join our team, with 5-8 years of experience in the hospitality industry. Roles and Responsibility Manage front office operations, ensuring seamless day-to-day activities. Supervise and coordinate staff members to achieve high levels of customer satisfaction. Develop and implement strategies to enhance front office services and improve overall guest experience. Collaborate with other departments to ensure efficient service delivery. Analyze customer feedback and implement changes to improve service quality. Maintain accurate records and reports of front office operations. Job Requirements Proven experience in front office manageme...

We are looking for a skilled Front Office Transportation Manager to join our team in the Hotels & Restaurants industry. The ideal candidate will have 5-8 years of experience in front office operations and transportation management. Roles and Responsibility Manage front office operations, including reception, concierge, and bell captain duties. Oversee transportation services, such as scheduling and coordinating with vendors. Develop and implement effective strategies to improve customer satisfaction and service quality. Supervise and train staff members to ensure excellent customer service. Coordinate with other departments to ensure seamless operations. Analyze and resolve customer complain...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

We are looking for a skilled Kitchen professional with 2-4 years of experience to join our team. The ideal candidate will have a strong background in hospitality and excellent culinary skills. Roles and Responsibility Manage kitchen operations, including food preparation, cooking, and service. Supervise and coordinate the work of kitchen staff to ensure efficient service. Maintain high standards of quality, presentation, and hygiene in food preparation and service. Develop and implement menus, recipes, and cooking techniques to enhance menu offerings. Collaborate with other departments, such as front-of-house and storage, to ensure seamless service. Monitor inventory levels and order supplie...