3022 Service Quality Jobs - Page 37

About Info Edge: Info Edge is the parent company of established brands like naukri.com, 99acres.com, shiksha.com, jeevansathi.com, and many others. At Info Edge, our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage, and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the w...

In furtherance of that goal, Actylis is seeking new members of the team. This expansion, coupled with a comprehensive benefits package, and opportunities for challenge and growth, make Actylis the ideal place to work and thrive. We hope you'll consider joining us! Position summary: The Quality Service Specialist primarily supports commercial and customer quality document requests. Key Responsibilities: Develop Goals and Motivations for Excellence in Quality Support Services: Place the interests of the Commercial Team and the Customer first; our success depends on their success. Be highly responsive and timely to the Commercial Team and Customer Key Accounts. Meet deadlines; communicate statu...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes Handle personalized service requests from customers across segments Generate and deliver timely business MIS reports Ensure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investment ...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell ficial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks su...

We are seeking a strategic and performance-driven Area Manager to lead branch banking operations across a designated area This role involves driving business growth, enhancing service quality, and ensuring compliance across branches The Area Manager will be responsible for mentoring branch teams, managing productivity, and delivering customer-centric solutions across retail liabilities, assets, and third-party products Achieve business objectives for the area, meeting value, volume, and channel productivity targets Drive revenue generation through sales of CASA, assets, TFX, and third-party products (eg, insurance)Lead and mentor Branch Managers, Operations Teams, and Sales Teams Enhance dep...

We are looking for a strong, experienced, and proactive Admin & IR professional to manage end-to-end site administration, industrial relations, and security operations across multiple renewable energy sites. The individual will be based out of Naliya, Gujarat , and will travel regularly to 50+ O&M sites and 6+ project sites under construction across India , ensuring consistency in administration, discipline, safety, and stakeholder engagement. Key Responsibilities: 1. Multi-site Administration Oversight: Drive administrative discipline and standardization across all O&M and project sites . Ensure site infrastructure, utilities, housing, transport, and vendor services are well-managed. Visit ...

The Field Service Engineer for Cytiva is part of the India Equipment services organization located in Ahmedabad and will be a remote customer facing role. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you ll do Will accompany the service engineers and help them in pre-installation work, equipment demo & other service activities. This will involve travel within the city and outside as well. Will ensure the delivery of operations - installing, trouble-shooting, planned maintenance of the various range of Single use and Chromatography Equipment sold by Cytiva Life Science to the customers in Biopharmaceutical Industries. Required to attend independent...

The Field Service Engineer for Cytiva is part of the India Equipment services organization located in Ahmedabad and will be a remote customer facing role. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you ll do Will accompany the service engineers and help them in pre-installation work, equipment demo & other service activities. This will involve travel within the city and outside as well. Will ensure the delivery of operations - installing, trouble-shooting, planned maintenance of the various range of Single use and Chromatography Equipment sold by Cytiva Life Science to the customers in Biopharmaceutical Industries. Required to attend independent...

As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling ficial products, and ensuring high standards of service delivery across mapped branches This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement Drive enhance...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

As a CEC Relationship Manager VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently Handle outbound calls for Wealth and Privy customers, ens...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiency Generate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch o...

Quality Assurance Managers maintain a leadership position, meaning they head a team of quality control inspectors and specialists. On a daily basis, you can find QA managers: Testing and sampling products, ensuring they meet set standards and specifications Developing quality control policies and standards for the company to follow Training staff members on the quality control processes and policies Overseeing quality control processes, and a team of QA specialists Conducting in-house audits of product inventory and documentation Confirming all products are properly labeled before output Investigating customer complaints Ensuring safety procedures and processes Assessing operational data and...

Location Collections Manager-Tractors and Farm Equipments (TFE)-Recovery Branch JOB DESCRIPTION Job Role / KRA s v Knowledge in collection process and systems v To have 4-5 years experience in managing collection team of secured/unsecured. v To have adequate knowledge in repossession and legal activities. v To create a team of dedicated aggressive and ambitious team of Recovery Executives Collection Executive. v To motivate the existing TEAM members to deliver to their potential. v To Ensure Quality Service to Customers through his team v To focus on Improving Portfolio Performance in the respective Location. v To Manage NPA s efficiently in respective location/s. Disbursement. v To adhere t...

Atria Convergence Technologies Ltd. is looking for Executive/Sr. Executive - Service Delivery to join our dynamic team and embark on a rewarding career journey. Manage day - to - day service delivery operations, ensuring that client requests are addressed promptly and efficiently. Develop and maintain service quality standards through regular monitoring and team coordination. Identify process gaps and work toward improving service performance and client satisfaction. Foster collaboration among departments to ensure seamless execution of service agreements and customer expectations. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. c...

Manager - The role supports the initiatives of the Global Payroll engagements. Responsible for service delivery support in conjunction with EY s engagement leaders and partners globally The opportunity The Payroll Delivery Manager role provides subject matter expertise, project leadership, and direction to local Payroll operation teams to ensure our Payroll service is fit for purpose. Opportunity to partner with the Global Payroll engagement teams to drive GDS Payroll delivery initiatives Your key responsibilities Responsible for partnering with the Global Payroll engagement teams to drive GDS Payroll delivery initiatives Manage payroll system set-up including data migration and transition R...

Collaborate with experts to model and continuously improve the Infrastructure for Manufacturing Applications service. Help to shape and align the service with the vision and strategic goals of the infrastructure department. Coordinate and improve daily, yearly and special activities with the internal teams and external IT service providers. Coordinate and improve Operating System and Database patching activities with relevant stakeholders. Drive the creation and implementation of permanent solutions to recurring critical issues. Monitor and supervise the service quality delivered by external IT providers, ensuring adherence to SLAs and high standards. Facilitate documentation, communication,...

Senior Manager Facilities Location: Hyderabad Department: Facilities Management Reports To: Regional Facilities Director / Account Director Position Overview We are seeking a dynamic Senior Manager Facilities to serve as the City Lead for client Hyderabad operations, overseeing comprehensive facilities management across Aquila and Centaurus locations. This leadership role requires a professional with strong soft services expertise who can effectively manage and coordinate both soft and hard services operations to deliver exceptional workplace experiences across the citys facilities. Key Responsibilities City Operations Leadership Lead and coordinate all facilities operations across client Hy...

Requisition Id 1653746 The opportunity Consultant-GOV-Business Consulting PI-CNS - BC - Transformation Delivery - Gurgaon GOV Our Global Government & Public Sector (GPS) is a network of highly skilled professionals dedicated to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves. Digital transformation is not just about new technologies; it involves an overhaul of organizational structures, governance, work processes, culture and mindset. It ...

Job Purpose and Impact The Post Fixture Liquidator will provide a high level of customer service and participate in basic hire calculations and negotiations, issuance of freight invoices, finalization of voyages and profit and loss accountability. In this role, you will help ensure efficient export and import of commodities from all the major and minor seaports across the world. Key Accountabilities Prepare charter party, hire statements, freight invoices and commission invoices Follow up on hire outstanding and ensure with fice team, amounts are properly accounted in the system Prepare and raise Hire statements with accuracy and as per the relevant/agreed Charter Party clauses with a focus ...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch. This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements. The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination. Service walk-in customers across all segments with professionalism and efficiencyGenerate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch...