Quality Assurance Managers maintain a leadership position, meaning they head a team of quality control inspectors and specialists. On a daily basis, you can find QA managers:Testing and sampling products, ensuring they meet set standards and specificationsDeveloping quality control policies and standards for the company to followTraining staff members on the quality control processes and policiesOverseeing quality control processes, and a team of QA specialistsConducting in-house audits of product inventory and documentationConfirming all products are properly labeled before outputInvestigating customer complaintsEnsuring safety procedures and processesAssessing operational data and identifying quality problemsEstablishing strategies to improve efficiency and profitability in the organization, as well as put out higher quality goodsIn addition to the above responsibilities, Quality Assurance Managers must communicate with the larger company about their observations and findings. If a product has a defect, or does not meet the intended measurements for example, this knowledge will need to be passed to the production team. On a daily basis, Quality Assurance Managers are in touch with customer satisfaction, product performance, production, and engineering departments.