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Kotak Mahindra Bank
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Authoriser-Branch Banking-professionals

Authoriser-Branch Banking-professionals

Kotak Mahindra Bank

4 - 9 years

5 Lacs

mumbai

Posted:19 hours ago| Platform:

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Skills Required

lead generation operational excellence branch banking financial products branch operations service excellence customer retention service quality team coordination auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch
This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiency Generate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch operations Coordinate and support branch auditsDeliver service excellence to enhance customer retention and cross-sell opportunitiesAuthorize and verify entries made by Relationship Officers (RO) and Service Officers (SO)Review end products and clear transactions of 10 lakhs and aboveAct as vault/key custodian and ensure secure handling of branch assets

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Kotak Mahindra Bank

Banking

Mumbai Maharashtra

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Authoriser-Branch Banking-professionals