Customer Service Representative

Axis Bank

0 - 5 years

2 - 5 Lacs

mumbai suburban goregaon mumbai (all areas)

Posted:1 hour ago| Platform:

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Skills Required

customer service cross selling communication skills fluent english international call center voice process verbal communication spoken english upselling domestic voice process bpo voice rotational shifts international voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

MEGA WALK-IN DRIVE

We are hiring for Assistant Manager Grade only.

Please find JD below.

We are looking at Graduates Freshers or 2yrs of experience.
Excellent English-speaking skills.
Immediate joiners are preferred.
Post Graduate freshers are also welcome.
About the Role

The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products

Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time,
Delivering service with requisite courtesy and accuracy,
Achieving Call Quality targets and other key performance indicators,
Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc.

Interested candidates

Please Walk-in between 11am to 3pm on 2nd January 2026

Email their resumes on mitali.satam@axisbank.com or

Whatsapp your cv on 9326032900 (DO NOT CALL)

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