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7.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Mainframe Development and Support professional at FIS, you will play a key role in ensuring the high availability and stability of one or more applications. Your responsibilities will include incident and problem analysis, change deployment, application performance monitoring, and development support. You will be part of a dynamic team that specializes in prepaid card management systems, focusing on card processing and issuing applications for prepaid cards. Your expertise in Mainframe technology will be essential in delivering end-to-end solutions for prepaid card operations. Your day-to-day tasks will involve installing, maintaining, and supporting application/source code and its components, as well as detecting, diagnosing, and resolving related problems. You will provide technical assistance to the programming staff, create and maintain documentation for application software support, and offer round-the-clock support for applications. Your solid experience in Mainframe Development and Enhancement, particularly in CICS, will be highly valued in this role. Additionally, your willingness to work in a support role and in rotational shifts will be essential for success in this position. If you have automation experience, familiarity with Incident Management tools like ServiceNow, or knowledge of financial services industry products such as Base2000, TBS, and P1C, it will be considered an added bonus. At FIS, we offer a comprehensive range of benefits to support your lifestyle and well-being. You will have the opportunity to work in a modern international environment alongside a dedicated and innovative team. Continuous professional education and personal development opportunities are also available to help you advance in your career at FIS. Please note that FIS is committed to safeguarding the privacy and security of all personal information processed to provide services to clients. Our recruitment process primarily operates on a direct sourcing model, and we do not accept resumes from recruitment agencies that are not on our preferred supplier list. Join us at FIS and take the next step in your career journey.,

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1.0 - 3.0 years

4 - 5 Lacs

Pune, Bengaluru

Work from Office

Hiring - Customer support (Int Voice) Location: Pune\banglore Exp: min 1year Qualification: Graduate(Mandatory) Shift: 24/7 Rotational(US Shifts) Work Mode:WFO Immediate joiners\30 days Apply now if you’re customer-focused. contact:9828833756-Naina Perks and benefits Incentives + variables + both way cab

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1.0 - 4.0 years

3 - 4 Lacs

Mohali

Work from Office

Work from Office : Healthcare Process Mohali Salary : upto 40k CTC Rotational Shifts 5 Days Working Cabs Available Voice Process Must have on paper 1 year experience in BPO, Logistics or Medical Billing Interested Contact HR Khushi 6280939007 Required Candidate profile Good communication skills in English language Must have some VOICE EXPERIENCE Flexible with 24*7 shifts Performance based incentives Rotational off's Options for promotion

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2.0 - 7.0 years

4 - 9 Lacs

Pune

Work from Office

Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more We build and deploy cutting-edge technology that connects travelers with a global network of 4 7M hotels and holiday properties worldwide, plus flights, activities, and more Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration We innovate through a culture of experimentation and ownership,?enhancing the ability for our customers to experience the world, Our Purpose Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in It brings individuals and cultures closer together, fostering empathy, understanding and happiness, We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone, Get to Know our Team: Agodas Customer Support Team understands that travel can be an everchanging environment That is why we provide in-person, real-time help around the clock and in 38 languages No matter the issue, we present the best of Agodas values to each and every customer with multiple support channels and a strong desire to serve Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customers experience We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agodas business performance Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support, The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Service Specialists to be based in our Pune office This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees, In this Role, youll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual (KPIs) and team goals Understand and deliver business strategies and improve customer services through the execution of self-service Continuously identify work process improvements Collaborate and communicate effectively with team managers Perform office-based administrative duties whenever required Must demonstrate high degree of integrity and confidentiality Maintain confidentiality of customer information at all times Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc What youll Need to Succeed: We are looking for individuals that have an excellent command of spoken and written English Proficiency in Hindi speaking and writing is desirable Min 1 year experience in customer service roles and in contact center environment is desirable Personality traits Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Stress tolerance and able to work under pressured environment About the work arrangement: Rotational shift Work from Office You can read more about our hiring process in below article: https://careersatagoda /blog/how-we-hire-ceg/ #pune #mumbai #CUST #2 #3 #4 #entrylevel Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation Employment at Agoda is based solely on a persons merit and qualifications We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics, We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file For more details please read our privacy policy, Disclaimer We do not accept any terms or conditions, nor do we recognize any agencys representation of a candidate, from unsolicited third-party or agency submissions If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee, Copy Link Line WeChat LinkedIn Email Show

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2.0 - 7.0 years

4 - 9 Lacs

Pune

Work from Office

Apply Now Pune About Agoda Agoda is an online travel booking platform for accommodations, flights, and more We build and deploy cutting-edge technology that connects travelers with a global network of 4 7M hotels and holiday properties worldwide, plus flights, activities, and more Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration We innovate through a culture of experimentation and ownership,?enhancing the ability for our customers to experience the world, Our Purpose Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in It brings individuals and cultures closer together, fostering empathy, understanding and happiness, We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone, Get to Know our Team: Agodas Customer Support Team understands that travel can be an everchanging environment That is why we provide in-person, real-time help around the clock and in 38 languages No matter the issue, we present the best of Agodas values to each and every customer with multiple support channels and a strong desire to serve Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customers experience We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agodas business performance Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support, The Opportunity: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Service Specialists to be based in our Pune office This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees, In this Role, youll get to: Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual (KPIs) and team goals Understand and deliver business strategies and improve customer services through the execution of self-service Continuously identify work process improvements Collaborate and communicate effectively with team managers Perform office-based administrative duties whenever required Must demonstrate high degree of integrity and confidentiality Maintain confidentiality of customer information at all times Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc What youll Need to Succeed: We are looking for individuals that have an excellent command of spoken and written English Proficiency in Hindi speaking and writing is desirable Min 1 year experience in customer service roles and in contact center environment is desirable Personality traits Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused Customer service skills Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills Analytical thinking and high problem-solving skills Stress tolerance and able to work under pressured environment About the work arrangement: Rotational shift Work from Office You can read more about our hiring process in below article: https://careersatagoda /blog/how-we-hire-ceg/ #pune #mumbai #CUST #2 #3 #4 #entrylevel Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation Employment at Agoda is based solely on a persons merit and qualifications We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics, We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file For more details please read our privacy policy, Disclaimer We do not accept any terms or conditions, nor do we recognize any agencys representation of a candidate, from unsolicited third-party or agency submissions If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee, Copy Link Line WeChat LinkedIn Email Show

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1.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Warm Greetings From Rivera Manpower Services, Swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). About the Role: We are hiring for a leading bank to support US customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work US/ Rotational shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in US/UK/Rotational shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in US/UK/Rotational shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Swathi 8884496983 swathi.rivera@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). We look forward to hearing from you and discussing how you can contribute to our team.

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0.0 years

2 - 3 Lacs

Kolkata, Hyderabad, Pune

Work from Office

Seeking Service Desk Analyst for support, troubleshooting, and customer service. Good understanding & problem-solving skills required. Basic knowledge of Computing, Networking Required Dial HR Recruiter: Puja - 9065410298 Gulnaz - 9334062188 Required Candidate profile Graduation in any trade with basic communication skill English. Min 50 % passing in all academic. Problem-Solving and Analytical Skills Required Communication and Soft skill Required Apply now!

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0.0 - 18.0 years

0 Lacs

pune, maharashtra

On-site

The role of Customer Support Associate (Immediate Joining) requires experience in International Customer Support. The salary ranges from 3.97 LPA to 4.92 LPA post training, depending on the candidate's experience level. The required qualification for this position is Any Graduate/UG. The location of the job is in Pune. This is a full-time, permanent position suitable for fresher candidates. The work environment is based in the office with 5 days working and 2 days rotational off. The company provides a both-way cab facility for the employees. The shifts are rotational including night shifts. The selection process involves Walk/Virtual Interviews. For further information or queries, you can contact Divisha at 8529546798. The benefits of this position include commuter assistance, health insurance, and provident fund. The work schedule includes night shift, rotational shift, and US shift with performance bonuses and shift allowance. This job opportunity offers a dynamic work location in person. Please note that the above details are subject to change and may be updated as per the company's requirements.,

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3.0 - 7.0 years

0 Lacs

delhi

On-site

As a NAV Support Specialist at Tresor Systems Pvt. Ltd., located in Delhi - Okhla, you will be responsible for managing and supporting the internal NAV instances/companies on Microsoft Dynamics NAV2016. Working within the Information Technology Competence Centre, you will actively provide end user support for the PAN India ERP solution based on Microsoft Dynamics NAV. Your role will include managing file sharing and permissions on Apple devices, testing new features on local and worldwide NAV updates, and providing GoLive support until all phases are fully and proactively supported. Additionally, you will be involved in developing and maintaining training materials like Word documents and PowerPoint presentations. You should be flexible to work within rotational shifts and provide 24x7 support as per the future vision of the company. Collaborating closely with a team of professionals on Microsoft Dynamics NAV 2016 and other integrated applications, you will work towards building and extending the ERP know-how of Tresor based on Microsoft Dynamics NAV. Your responsibilities will also involve working closely with the PAN India working NAV User Productivity and Support Team, IT Service Desk in Gurgaon/Delhi, NAV developers, and Support Project Managers. You will support business owners in their daily work, help to improve and optimize processes, and provide efficient support on a PAN India level through good skills in documentation and structured work. To excel in this role, you must have experience with MS Dynamics NAV 2016, professional and technical qualifications within Microsoft Dynamic NAV (ERP), and practical knowledge in NAV Support topics such as sales, purchase, and finance processes. You should possess a good understanding of the organization's goals and objectives and be able to clearly understand business requirements to provide solutions that exceed business user experience. In addition, you will work with internal users and the global support team, as well as collaborate with any ticketing tool system that will be implemented. Your role will be instrumental in supporting the whole ERP application, focusing on finance, sales, and purchase modules of NAVs.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As an experienced candidate with strong writing skills and excellent verbal communication, you will be responding promptly to customer queries in a timely and accurate manner via email. Your role will involve acknowledging and resolving customer queries and technical problems by understanding the help required and ensuring resolution. It is essential to maintain a comprehensive understanding of the product and any updates to deliver prompt and precise responses to customer inquiries. Collaboration with team members and colleagues is crucial to provide customers with the best possible solutions to their concerns. You should always maintain a positive, empathetic, and professional attitude towards customers, upholding exceptional standards to deliver consistent quality. The company is dedicated to maintaining its esteemed reputation for superior customer service in all interactions. Strong communication skills are required for effective interaction with customers via email. Emotional intelligence plays a key role in identifying the emotions and concerns conveyed in written communication. Excellent email etiquette, empathy, and proficiency in processing emails quickly and accurately are essential. A meticulous eye for detail, problem-solving attitude, and good investigation skills are also important. Preferred skills include good customer service skills in general, such as excellent written and verbal communication, empathy, compassion, and patience while dealing with customers. Analytical thinking, maintaining a cheerful attitude, and providing accurate information and guidance to customers are valued. Prioritizing tasks effectively to ensure timely resolution of customer issues is crucial. Experience in providing customer support in an email process is preferred, especially with worldwide customers. The opportunity offers gaining experience in providing customer support to Executive level members, learning basic technical knowledge, and operating different tools. The working shifts include 8-hour rotations, including night and weekend shifts divided among all team members. PTW is a boutique games services company that provides custom solutions worldwide, aiming to accelerate innovation globally. With a rich history in gaming and a commitment to superior customer service, PTW offers an exciting environment for individuals with a passion for gaming and customer support.,

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0.0 - 5.0 years

1 - 6 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring CSEs (Voice/Chat) for top BPOs – Accenture*, Wipro*, Genpact* & more. Freshers to 5 yrs exp. Must be a graduate with excellent English. UK/US shifts, Gurgaon/Noida. Both-side cabs, salary up to 40K. Apply now to get aligned as per your skills

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0.0 - 5.0 years

0 - 2 Lacs

Chennai

Work from Office

SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation Company Overview Our client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services. Position Non-Voice Process Location Chennai - Sholinganallur Job Responsibilities Overseeing non-voice customer support operations Addressing customer inquiries through chat or email support (No Calling) Working in rotational shifts, primarily during the night Requirements Requirements: Graduates, any degree expect B.Tech/B.E/Master's Degree. Proficiency in spoken and written English with proper punctuation and grammar Possession of original hard copies of all semester marksheets and degree certificate Benefits Salary: upto 18700 CTC per month PF,ESI BOTH WAY CAB(Pickup and drop will be provided) Work From office

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0.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Spot Offers for Freshers !! 12th Freshers/Grad fresh can apply Salary : 21-26k in hand for freshers Locations : Bangalore 5 days work and 2 days off Should have excellent communication skills Call : HR Kowsalya @ 9880947912 (Call or whatsapp )

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0.0 - 3.0 years

2 - 3 Lacs

Navi Mumbai

Work from Office

Mega Walk- in drive - Hiring for International Voice Process Customer Support (Night Shift) We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Provide voice-based support to international customers. Handle and resolve customer queries effectively and efficiently. Comfortable working in 24/7 rotational shifts including night shifts. Adhere to process requirements and achieve performance targets. Preferred Candidate Profile: Excellent English communication skills (verbal and written). Comfortable in a fast-paced, dynamic work environment . Basic proficiency in MS Office (Outlook, Word, Excel). Strong keyboarding and PC navigation skills. Team player with a positive and professional attitude. Ability to meet and exceed performance metrics . Comfortable to work in rotational shift (24*7). Salary Range: 18,000 - 28,000 per month (based on experience & performance). Shift: 24x7 rotational with 2 rotational offs per week. Benefits- Lucrative performance-based incentives. Medical Insurance coverage. Cab facility provided for convenient travel. Travel Allowance included. Work-life balance with 2 rotational weekly offs. Location Eligibility (Travel Boundaries): Only candidates within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion. Harbour Line: Wadala to Panvel (excluding Taloja & Sukhapur). Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road). Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Walk-in timing 11:00 AM to 7:00 PM. Contact Number- 7304779661. Email- Niharika.Paradkar@sutherlandglobal.com

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0.0 - 5.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Interantional Voice Process (B2B) Graduation required Salary for Freshers - 21k Inhand Exp Upto - 26k Inhand Lucrative Incentives US Shifts | Sat\Sun fixed offs Both Side Cabs Contact = Abhay 7678331542 Required Candidate profile Excellent Communication skills required Freshers are welcome Graduation required Any location within delhi NCR Immediate Joiner Required Perks and benefits Sat\Sun Fixed Offs

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0.0 - 1.0 years

0 - 2 Lacs

Bengaluru

Remote

Hiring! Hiring! Hiring! Hi folks!! Greetings for the day!! "PERMANENT WORK FROM HOME" We are hiring freshers and experienced candidates as CUSTOMER CARE EXECUTIVE. Graduates and Under-graduates can apply Age criteria: 22 - 35 years. Responsibility: Candidates has to give voice support to customers. Have to handle customer queries and resolve their issues via phone calls. To ensure high quality customer satisfaction and efficient order resolution. Requirements: Excellent communication skills. Comfortable with rotational shifts predominantly night shifts. 6 days working and any 1 week offs NOTE Must be fluent in English ,Telugu and Hindi. INTERESTED CANDIDATE CAN CONNECT WITH US ON GIVEN NUMBER -(CALL/WHATSAPP) HR DIVYA THAKUR- 86570 02773

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0.0 - 2.0 years

3 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Uk process Evening n night shifts 3 lob 1 st - claims 2 nd - fcc Hard copy graduation mark sheet fresh / HSC + 6 mont exp 5 days 2 week off 1 way transport 26k upto - fresh 32 in hand - exp Required Candidate profile 3 nd - fpg fraud process 1 year Min. Cse exp on paper mandatory 5 days 2 week off 1 way transport HSC / grad 34k in hand

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1.0 - 6.0 years

3 - 5 Lacs

Kolkata

Work from Office

We are looking for a proactive and customer-focused Customer Support Representative to join our growing team. Connect with our customers and help to resolve their issues. Work from office For more details Call/WhatsApp- HR Nitasha @8869058612

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0.0 - 5.0 years

2 - 6 Lacs

Pune

Work from Office

Job description Join Our Team International Motor Insurance Process Location: Pune Salary: 3 LPA-6.5 LPA Shifts: Rotational Schedule: 5 working days with 2 rotational offs Transport: Complimentary two-way cab service Who Can Apply? Experienced Professionals Minimum 1 year in international voice support Freshers with excellent communication skills are welcome. Qualification: Undergraduate or Graduate Note: Candidates should not have a career gap of more than 6 months in the last 2 years Key Responsibilities: Deliver excellent customer support via voice and chat Resolve customer queries promptly and professionally Ensure a high standard of service to enhance client satisfaction What Were Looking For: For Experienced Candidates: Strong verbal and written communication skills Prior experience in international voice processes For Freshers: Good communication skills Willingness to learn and grow in customer service industry Comfortable with rotational shifts Why Join Us? Competitive salary based on your experience 5-day work week with 2 rotational days off Complimentary two-way cab service In-depth training and excellent growth opportunities Interested in Joining? Call or WhatsApp your resume to HR Mangesh : +91 9225755444 Email: mangesh.parkhi@spes.in Know someone perfect for this role? Share this opportunity and help them begin their journey!

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0.0 - 5.0 years

3 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

The Travel Customer Support Executive will handle customer inquiries, bookings, complaints, and travel-related assistance via phone. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

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0.0 - 5.0 years

3 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

This role focuses on delivering excellent customer service and ensuring a smooth travel experience for clients. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

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0.0 - 5.0 years

3 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring For Travel Process - Customer Support Voice - Coordinate domestic and international travel bookings (flights, hotels, transport, visas). - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills - Customer service orientation and excellent problem solving abilities - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

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0.0 - 5.0 years

2 - 6 Lacs

Pune

Work from Office

Job description Position: International Client Support Executive(Voice/Chat/Blended) Location: Pune (viman Nagar, Magarpatta, Kharadi, Yerwada) Salary: Up to 3 LPA In hand 24k (Fresher) / Up to 6.5 LPA 30% hike on last salary (Experience) Contact: Call or WhatsApp HR Rohan at 8530044468 Note: Immediate joiners preferred. We are hiring enthusiastic and customer-focused individuals for International Voice/Blended Process roles. This is an excellent opportunity to work with top global clients and be a part of a dynamic, fast-paced BPO environment. Key Responsibilities: Handle inbound and outbound international customer calls/emails/chat professionally. Resolve queries and provide accurate information to customers in a timely manner. Maintain high customer satisfaction by delivering excellent service. Meet performance targets such as quality, productivity, and customer satisfaction scores. Follow company protocols and maintain data confidentiality. Who Can Apply: Freshers with excellent English communication skills. Experienced candidates (up to 5 years) in international voice/blended processes preferred. Willing to work in rotational shifts/night shifts. Immediate joiners preferred. Must be comfortable working from the Pune office. Salary Package: Freshers: 18,000-24,000 (in-hand) | ~3 LPA Experienced: Up to 6 LPA (based on current CTC 30% hike) Perks & Benefits: Attractive Incentives 5 Days Working 2 Days Off Cab Facility (as per company policy) International Work Exposure Growth & Learning Opportunities Friendly Work Culture To Apply Contact: HR Rohan +91- 8530044468 kalyani.s@spes.in Note: Please be aware that no virtual interviews will be conducted for this position. References are highly appreciated

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0.0 - 5.0 years

2 - 6 Lacs

Pune

Work from Office

Hiring for International BPO Voice & Blended Customer Service Job Location : Pune Process : International Voice / Blended (Customer Support) Experience : Fresher & Experienced candidates welcome Salary Range: Fresher: 18,000 22,000 (in-hand) Experienced: Up to 6 LPA (Based on last drawn + hike) Job Role & Responsibilities: Handle customer queries via voice and blended channels (email/chat) Resolve issues efficiently while maintaining high customer satisfaction Follow communication procedures, guidelines, and policies Ensure timely follow-ups on customer concerns Deliver excellent service in line with international quality standards Update customer interaction logs accurately Requirements: Excellent spoken and written English communication skills Willingness to work in rotational shifts Ready to work in a fast-paced environment Minimum qualification: Undergraduate/Graduate Prior BPO/customer service experience preferred (for experienced roles) Freshers with good communication are encouraged to apply Perks & Benefits: Attractive Salary + Performance Incentives 5 Days Working | 2 Rotational Offs Both Way Cab Facility Professional Work Culture On-Job Training & Career Growth Opportunities --- Ready to take your career global? Apply Now! Contact for More Details: Kalyani 9067680932 Email: kalyani.s@spes.in Perfect opportunity for freshers and experienced professionals to be part of an international BPO with excellent growth potential. References are highly preferred *Note- No Virtual Rounds of Interview *

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1.0 - 5.0 years

3 - 5 Lacs

Noida, Hyderabad, Pune

Work from Office

International Chat Process Experience = Minimum 6 months international Live chat experience required Salary =3.5LPA to 5 LPA Location = Pune & Noida Share cv on = 6367194878

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