3022 Service Quality Jobs - Page 41

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks suc...

Obtaining and updating list of contact details of the clients. Local calling to customers and pitching them about the Business loan offerings. Calling active clients to encourage them to take up the offer. Addressing client s uncertainties, grievances and suggestions on time. Recording all successful and unsuccessful attempts to close sale. Keep up quality service by adhering to organizational guidelines. Job Requirement Qualification- Graduate Good Communication skills Courteous and polite with customer service orientation Excellent written and oral communication skills Good Knowledge of Microsoft Excel and Word

Role Description Ensure the continued delivery of a robust and stable operating environment to support the Global Trade Services (GTS). Contribute to the overall operational strategy of GTS function and responsible for its effective implementation. Improve service delivery and productivity to maximise service quality and operational efficiency and minimising operational risk through the effective implementation of appropriate controls. Demonstrated commitment to continuous process improvement is required with good People management skills. This role is part of the Trading assistants which require the trade/risk to be captured on T0 basis. Critical task which involves constant interaction wit...

Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Role Summary: We re looking for a...

Serve as a Subject Matter Expert (SME) with a thorough understanding of end-to-end Accounts Payable (P2P) processes. Perform supplier reconciliations and resolve discrepancies effectively. Coordinate with supervisors to address daily operational issues and implement solutions. Allocate work volumes within the team, ensuring timely completion of daily targets. Prepare and maintain reports required for daily, weekly, and monthly metrics; strong proficiency in Excel and PowerPoint is required. Manage and respond to business and internal stakeholder emails, ensuring clarity and timely resolution. Ensure consistent, high-quality deliverables within defined timelines. Demonstrate client sensitivit...

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perf...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perf...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Has advanced and specialized expertise within a range of analytical or operational processes. Completes assignments and facilitates the work of others. May coordinate assignments beyond work area. Proposes improvements to processes and methods. Acts as a lead, coordinating the work of others, but is not a supervisor. Works autonomously within established procedures. Functional Knowledge Has developed skills in a range of processes, p...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Understanding of how teams integrate and work bes...

We are looking for a highly skilled and experienced Assistant Restaurant Manager to join our team. The ideal candidate will have a strong background in hospitality management and excellent leadership skills. Roles and Responsibility Manage daily restaurant operations, including staff supervision and customer service. Develop and implement effective marketing strategies to increase sales and revenue. Maintain high standards of quality, safety, and hygiene in the dining environment. Analyze customer feedback and implement changes to improve customer satisfaction. Collaborate with other departments to achieve business objectives. Train and develop new staff members to ensure they provide excell...

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns. Maintain high standards of cleanliness and organization in public areas and guest rooms. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisf...

We are looking for a highly skilled and experienced Guest Service Associate to join our team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch service to our guests. Roles and Responsibility Manage front desk operations, including handling guest inquiries and resolving issues professionally. Provide exceptional customer service by being courteous, attentive, and responsive to guests' needs. Maintain accurate records of guest interactions, transactions, and preferences. Collaborate with other departments to ensure seamless service delivery. Develop and implement effective strategies to enhance guest satisfaction and loyal...

We are seeking a talented and experienced Crestron Programmer with expertise in DSP (Digital Signal Processing) programming to join our team. The ideal candidate will be responsible for designing, developing, and implementing audiovisual control systems using Crestron technology, while also possessing the ability to work with DSP processors for advanced audio processing. If you are a highly motivated individual with a passion for cutting-edge AV technology, problem-solving, and innovation, we encourage you to apply. WHAT YOULL DO: Design, program, and implement Crestron-based control systems for audio-visual applications in commercial and residential environments. Collaborate with project te...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes Handle personalized service requests from customers across segments Generate and deliver timely business MIS reports Ensure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investment ...

We are seeking a dedicated Transport Executive to support and manage daily transport operations serving UBS employees across Hyderabads Aquila and Centaurus locations. This role requires an operationally-focused professional who can seamlessly work between both sites, ensuring reliable and efficient transportation services while maintaining high standards of employee satisfaction and operational excellence. Key Responsibilities Daily Transport Operations Support Support daily transport operations for UBS employees across both locations Monitor vehicle schedules, route assignments, and driver deployments Coordinate real-time transport adjustments and handle service disruptions Track vehicle m...

You should reimagine everything relationships, data, markets, the workforce, and more. Deloitte can show you how and help you deliver results with SAP solutions. Our SAP Practice offers a complete range of services from business case development and system design to configuration, testing and deployment .SAP offerings include Portal, Net weaver, BO, SAP Development and BASIS & Infrastructure and covers all functional areas and industry verticals. Learn more about our Technology Practice. Work you ll do The primary role is to make immediate, direct contributions to enhancing our clients competitive position and performance in ways that are distinctive, innovative, and sustainable. To do this,...

POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.) Work closely with the BU to improve the performance of the bottom...

POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.) Work closely with the BU to improve the performance of the bottom...

A Bachelor s degree in Engineering or Construction Management. (20+) years of relevant experience related to project or construction management. Commercial construction project management experience Experiance in industrial project. F&B indsutries is added advantage Job Responsibilities Review data and analyze information to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high-volume environment. Inspire a team of Consultants, Designers, General Contractors, and Landlords to collaborate in ways that deliver great outcomes for our clients on our construction projects. Contribute to a diverse, supportive, and talented team. Demonstrate the ability to create a...

Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the Fixed Domain Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to rel...

We are seeking a dynamic and customer-oriented Customer Support Executive - Service Center Incharge to join our team In this role, you will be responsible for overseeing the day-to-day operations of the service center, ensuring high-quality service delivery, and maintaining customer satisfaction You will act as a vital link between our customers and the company, managing service requests and providing technical support to our clients

Assisting team in day to day tasks and coordinating with RMs for activities related to business. Document collection from client and to ensure completion of all the documents along with signatures and stamps. To ensure documentation is completed with utmost accuracy and to ensure the case is cleared in first pass. Coordinating with the internal teams for documentation to ensure smooth processing of client transactions. To understand clients business & provide appropriate working capital and business loan solutions. Deal across secured and unsecured lending such as Fund/ non-Fund based products like Cash Credit, Demand Loan, BG etc. Work closely with Branch Banking teams for new customer addi...