2384 Service Quality Jobs - Page 42

IT Service Desk -SME Working knowledge of Oracle EBS or Oracle Fusion Cloud in Finance Module. Familiar with IT service management (ITSM) processes and tools Establish performance objectives and provide regular feedback through performance evaluations To Service Desk Manager. Oversee daily service desk activities, ensuring prompt resolution of incidents and service requests. Must have experience in working on ticketing system tools like ToDesk . Jira, Service Now or Remedy. Must have experience on Service Desk, Incident, Problem, and Change Management Responsible for all major incidents, utilizing team s engagement. Monitor agent calls, analyze performance and provide valuable feedback as we...

Reporting to the People & Culture Manager, responsibilities and essential job functions include but are not limited to the following: Update the system with new joiners, promotions, resignations and any change in employment status. Monitoring the attendance sheets received from the departments during the payroll process and checking the biometrics. Manage the payroll process and ensure all payroll inputs are provided within the required time frame. Exit Management for all leavers to ensure smooth off boarding of colleagues. Process the final settlement for resigned colleagues. Track and update vacation balance for all colleagues. Track the ticket entitlement process for all colleagues. Updat...

Job Title: Sr Associate Transport Location: Chennai Job Type: Full-time Reports To: Manager Transport Job Summary: The Sr Associate Transport is responsible for planning, coordinating, and managing transportation services for employees. This role ensures efficient, cost-effective, and safe travel arrangements while maintaining compliance with company policies and local regulations. Key Responsibilities: Transportation Planning: Develop and implement transportation schedules to optimize employee commute efficiency. Vendor Management: Coordinate with transport service providers, negotiate contracts, and ensure service quality. Route Optimization: Analyze and improve travel routes to reduce tra...

Job Title: Sr Associate Transport Location: Chennai Job Type: Full-time Reports To: Manager Transport Job Summary: The Sr Associate Transport is responsible for planning, coordinating, and managing transportation services for employees. This role ensures efficient, cost-effective, and safe travel arrangements while maintaining compliance with company policies and local regulations. Key Responsibilities: Transportation Planning: Develop and implement transportation schedules to optimize employee commute efficiency. Vendor Management: Coordinate with transport service providers, negotiate contracts, and ensure service quality. Route Optimization: Analyze and improve travel routes to reduce tra...

Manage and oversee all horticultural operations including landscaping, garden maintenance, and plant care. Develop and implement seasonal planting plans in line with environmental and aesthetic requirements. Supervise and train gardening staff to ensure high standards of horticultural practices. Monitor plant health and implement pest control, irrigation, and fertilization programs. Coordinate with landscape architects and vendors for design and supply of plants and materials. Ensure timely maintenance of lawns, parks, indoor/outdoor green areas, and vertical gardens. Maintain horticultural tools and equipment, ensuring proper usage and upkeep. Monitor budgets and control costs while maintai...

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Textile & Apparel Unit Aditya Birla Fashion and Retail Limited Location Anywhere in East Position Title of the job Department manager Reports to: Store Manager Function Operations Reports to: Function Operations Date of writing/updation of JD March - 2021 1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an...

We are seeking a visionary and customer-focused Hotel Manager to join our team in Mumbai, India. As the Hotel Manager, you will be responsible for overseeing all aspects of our hotel operations, ensuring exceptional guest experiences, and driving business growth in one of Indias most vibrant cities. Lead and inspire a diverse team of hospitality professionals, fostering a culture of excellence and innovation Oversee daily operations of all departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance Develop and implement strategies to enhance guest satisfaction and loyalty Manage the hotels financial performance, including budgeting, cost control, and revenue optimizat...

Strategic Coordinate with other functions on critical customer queries Ensure a consistent level of service quality Make waivers up to a defined allowable limit (e.g. waiver of a small outstanding amount at time of handover) to ensure a seamless customer experience Operational Coordinate with the sales team to ensure that all relevant information regarding the customer is available as per the checklist for a smooth handover to Customer Care Ensure the welcome call to the customer is made for on boarding of customer and complete Sale Login within TAT Ensure complete and comprehensive documentation of all customer related records Ensure data entry and detailed filing of all customer documents ...

JOB TITLE: Manager/Sr. Manager - Business Development ROLE PURPOSE: To support the development of the Meta, Apply business, its people, processes, technologies, and data to ensure revenue targets are reached, service quality is maintained, and continually improved and operational efficiency maximized. ROLE and RESPONSIBILITIES: Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analyzing customer feedback da...

JOB TITLE: Manager/Sr. Manager - Business Development ROLE PURPOSE: To support the development of the MetaApply business, its people, processes, technologies, and data to ensure revenue targets are reached, service quality is maintained, and continually improved and operational efficiency maximized. ROLE and RESPONSIBILITIES: Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analyzing customer feedback data...

Job Title: Associate Location: Andheri, Mumbai Department: [Category / Operations / Supply / Growth / Customer Experience] Reporting to: Dy-Manager / AGM About BelleVie BelleVie is a fast-growing, tech-enabled home services platform dedicated to delivering premium services in residential communities. From professional cleaning to the Women Salon category, we connect customers with skilled, trained, and verified service professionals ensuring quality, trust, and convenience at every step. We are looking for ambitious and driven individuals to join our team and help shape the future of home services. Role Summary As an Associate at BelleVie, you will be responsible for executing day-to-day cat...

This is where your work makes a difference. At Baxter, we believe every person regardless of who they are or where they are from deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. ...

Job ID: R0100268 Date Posted: 2025-08-29 Profession (Job Category): Finance Job Schedule: Full time Job Description: Mission Statement: Build and contribute to the team within the Controlling Capability Centers serving the entire Finance & Controlling organization as a command center for CO module and Management Accounting activities on S4/HANA. The work requires engagement with Global Functions, BUs, and Hitachi central organization to understand requirements, priorities, and planned initiatives. We are currently building the team and focusing on global initiatives like the implementation of a global S/4Hana system (project Reiwa). Your Responsibilities: SAP technical knowledge (S/4Hana. FI...

OBJECTIVE: Organizes and participates in the daily operations of the restaurant kitchen area. Manages kitchen operations to provide exceptional quality and presentation of outlet menu items, maintains sanitation, staff training, and stations to restaurant standards. Key Responsibilities: The Sous Chef is the next person under the Executive Sous Chef, and is primary in charge of one grouping in the Kitchen. He may be in charge of a complete Restaurant, a Production kitchen, a Night shift operation or a Morning shift operation. The Sous Chef is a person who has the ability to demonstrate, check and correct any preparation that is going out to be served to a guest, very much involved with the d...

Job Summary: The Learning & Development Manager is responsible for designing, implementing, and evaluating training and development programs that enhance employee skills, performance, and engagement across the hotel. This role supports the hotel s business objectives by fostering a culture of continuous learning, aligning training initiatives with operational goals, and ensuring consistent service quality and brand standards. Key Responsibilities: 1. Training Program Design & Delivery Develop, implement, and deliver training programs for all levels of staff, including onboarding, soft skills, technical skills, leadership, and compliance training. Customize training content to reflect hotel b...

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will: Ownership of service recovery during incidents. Ownership of root cause fixes and observability uplifts to meet the group targets of for Incident reduction and Mean Time to Recover (MTTR). Ownership of remediating resilience control breaks a...

The Spa Manager ensures the smooth operation of the Spa, providing guests with excellent service and information of all spa services and retail products. What will I be doing As the Spa Manager, you will be responsible for performing the following tasks to the highest standards: Adhere to the customer-first purpose and promptly attend to customers needs. Communicate well with guests and colleagues. Be a positive influence, responsible and proactive in solving problems. Seize opportunities for self-improvement by learning new skills. Flexible and responsive to changes in work requirements. Be a good team player, helping team members achieve team goals. Advise on departmental operating procedu...

- Oversee the maintenance and management of individual customer accounts, ensuring all account information is accurate and up to date. - Ensure adherence to regulatory requirements and internal policies, including AML and KYC guidelines. - Provide high-quality service to customers, addressing their inquiries and resolving any issues related to their accounts. - Identify and implement process improvements to enhance the efficiency and effectiveness of account maintenance activities. - Lead and train a team of account maintenance professionals, ensuring they are well-equipped to perform their duties. - Work closely with other departments, such as Compliance, IT to ensure seamless account maint...

The Role: Service Delivery Manager The Location: Hyderabad, India The Team: The SPGI Ratings SRE Service Delivery Manager (SDM) role has process oversight, governance and execution management of the ITSM framework within the division. SDMs play a pivotal role in optimizing service delivery, client satisfaction, and overall operational excellence. The goal would be to have them work collaboratively with our internal towers, customers, and our value stream leads. The Impact: A Service Delivery Manager plays a crucial role in ensuring smooth service operations and maintaining customer satisfaction. Client Satisfaction: Service delivery managers focus on meeting client expectations, resolving is...

Job Description Summary As the Sr. Lead System Designer (LSD) for CT, you will lead system design and ensure appropriate processes are used for Design & Development of features and overall solution. As an LSD, you will work with global cross functional teams on technical execution and system performance, ensuring design outcomes deliver on time, with defined scope, and meets quality management requirements. The position requires strong experience with the Imaging devices that utilize the ecosystem. Systems engineering is a cross-functional engineering discipline centered on an approach, mindset, and process. All activities that consider both the business and the technical needs of the custom...

" About the client: PSS has been mandated to hire a Senior Property Manager for a full-service Property Management company that provides services post-purchase of a residential and commercial asset. He/she will be independently responsible for managing a technologically advanced residential property, featuring world-class amenities. This role oversees the successful transition and takeover of the property, establishing top-tier hospitality and residential property management processes in alignment with company standards. The focus is on delivering exceptional resident experiences, ensuring operational excellence, and maintaining high standards of safety, security, and efficiency. Job Purpose...

About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Ping Identity Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced IAM professional with 6-7 years of hands-on experience in PingFederate, PingAccess, and PingID. The ideal candidate will be well-versed in SSO, Federation protocols (SAML, OAuth), and production support activities including troubleshooting and incident resolution. Roles & ...

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Only Kolkata candidates can apply, who wants to relocate Pune/ Bangalore Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice suppo...

Job description Core Responsibilities : Manage Workshop Operations Ensure smooth and efficient daily service workflow. Lead Service Team Supervise and train technicians and service advisors. Customer Satisfaction Handle complaints and improve service experience. Maintain Quality Ensure repair quality and reduce repeat jobs. Parts Coordination Manage spare parts availability and inventory. Ensure Compliance Follow safety, operational, and MSIL guidelines. Track Performance – Monitor KPIs and report to management. Drive Revenue – Promote value-added services and control costs. revious job experience, or relevant certifications. Contact Details 9414138510 hr.bkn@auricmotors.com

As a Mail Communications and Customer Service Coordinator at the Ground Hub, you will be responsible for handling all mail communications with internal and external customers. Your duties will include managing mail reverts and coordinating with relevant departments such as PUDs, warehouses, and origin to ensure smooth operations. Additionally, you will monitor exception cases like unidentified shipments, undelivered shipments, and regulatory hold cases, taking corrective actions in collaboration with the operations team. You will also provide customer service support at the Ground Hub, ensuring the delivery of quality services to all Blue Dart customers. This may involve coordinating with th...