2384 Service Quality Jobs - Page 43

Branch Manager Female (Sales Focused) Location: Plot No- 2, Bougainvillea Marg (BVM, near Sikanderpur Metro Staion, DLF Phase 2, Sector 25, Gurugram, Haryana 122002 Company: Berkowits Hair & Skin Clinic Are you a dynamic, sales-driven leader with a passion for beauty & wellness? Join Berkowits , a pioneer in advanced hair, skin, and aesthetic treatments, and lead one of our premium branches to success! What Youll Do: Drive revenue growth achieve and exceed monthly/quarterly sales targets. Lead & inspire manage, train, and motivate a high-performing branch team. Upsell & cross-sell promote Berkowits treatments, memberships & product offerings. Delight clients ensure every guest enjoys a world...

As the Project Manager for IT and ELV Projects, your primary responsibility will be to oversee multiple projects across India. You will be required to demonstrate strong communication skills and effective leadership in managing project execution, particularly in coordination with cabling teams on site. Ensuring timely project delivery and conducting site surveys as per customer specifications will be crucial aspects of your role. Your role will involve managing project manpower on site, adhering to service quality standards outlined in the SOP, and being prepared to travel nationally as project demands necessitate. Your advanced experience in executing IT and ELV projects will be instrumenta...

Location: Noida, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and si...

About DrinkPrime: DrinkPrime is on a mission to make safe drinking water accessible and affordable to every household in India. What started as a response to unreliable water quality has grown into a tech-first, subscription-based water purifier solution that s changing the way India drinks water. Backed by leading VCs and visionary angels, we re building a brand that doesn t just solve a problem but creates a movement. Join us, and help bring that movement to life. Job Summary: We are seeking a detail-oriented Assistant Manager - Compliance & Administration to ensure adherence to regulatory requirements, labor laws, and internal policies while managing key administrative & IT operations. Th...

Oversee and govern the end-to-end vendor and third party process in RES. Design and operationalize, in line with global frameworks, process to ensure vendor engagements are: Aligned with the group control and domain strategy. Aligned with the RES strategy for Workplace Experience and Operations, Design and Construction and Portfolio Management Structured in the most efficient way to ensure the correct contracts and suppliers are being considered and engaged for the proposed work Aligned to approved budgets Ensure visibility of vendor performance (Key Performance Indicators) and opportunities for improvement. Support vendor selection and run through the deal structure for new and existing ven...

": "\**About Company:**Comprinno is a NASSCOM-incubated company based in Bangalore, specializing in cloud computing and IT infrastructure automation.Our flagship platform, [Tevico](https://tevi.co/), is an advanced cloud governance and observability solution that helps enterprises to manage large AWS cloud deployments. enhances uptime and service quality by proactively identifying performance degradation and triggering automated recovery workflows.Comprinno also offers a wide range of professional services, helping customers migrate, modernize, secure, and manage their AWS cloud environments. As an AWS Advanced Consulting Partner, we support customers in adopting cutting-edge technologies, i...

Handle inbound and outbound support calls with U.S.-based customers. Resolve billing, insurance, and claim-related concerns in a timely and professional manner. Manage and track support tickets using CRM and ticketing tools. Analyze customer interactions and extract insights to enhance service quality. Collaborate with internal teams to escalate and resolve complex issues. Maintain accurate documentation, ensuring compliance with company and regulatory standards. Continuously identify gaps and suggest improvements in customer success processes. What You Bring 3-6 years of experience in U.S. customer support, preferably in healthcare billing or insurance. Excellent communication skills with a...

Client & Stakeholder Coordination: - Act as the primary point of contact for clients, addressing queries and providing timely project updates. - Build and maintain strong relationships with Clients, shippers, carriers, agents and internal teams. - Negotiate with vendors and service providers to ensure competitive rates and high service quality. Operational & Team Management: - Work with cross-functional teams (operations, customs, documentation and transport) for successful execution. - Assign responsibilities, monitor progress and ensure accountability within the project team. - Implement best practices in process improvement and cost optimization. Risk & Compliance Management: - Identify p...

Knowledge in Wedding Field Business is a must Using social media for Business Building rapport with Leads and convert Identifies business opportunities Maintains relationships with clients by providing support and information and guidance Prepares reports by collecting analyzing and summarizing information Maintains quality service by establishing and enforcing organization standards Meeting Client in person and explain about the package Preferred Qualifications: Presentation Skills Client Relationship Emphasizing excellence Energy Level Negotiation Objection Handling Creativity Meeting Sales Goals Sales Planning

JOB DESCRIPTION OPERATIONS HEAD About OYO OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA. OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher r...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Service Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing service delivery across Asia/EMEA or the US region. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and ...

Job Summary Join our team as a PE-Default Servicing specialist where you will utilize your skills in MS Excel to manage and support mortgage loan processes. This role involves working from our office during night shifts ensuring efficient handling of foreclosure claim filing and bankruptcy procedures. Your contributions will directly impact our companys success and societal well-being. Responsibilities Manage and support default servicing processes for mortgage loans ensuring accuracy and efficiency. Utilize MS Excel to analyze data and generate reports that aid in decision-making processes. Collaborate with team members to streamline foreclosure and claim filing procedures. Ensure complianc...

As the Clinic Operations Manager, your primary responsibility will be to establish and oversee processes, tools, and systems to facilitate the smooth operation of various departments within the clinic. You will be tasked with effectively managing people, engaging your team, and providing guidance to help them achieve their targets while ensuring adherence to the newly structured processes. A key aspect of your role will be to uphold service quality standards by delivering a superior client experience and driving essential service-quality processes at the clinic level. You will also be responsible for fostering a service-oriented culture within your team and continuously striving for enhancem...

Job Summary Join our dynamic team as a Customer Service Specialist where you will play a crucial role in enhancing customer satisfaction through effective communication and problem-solving. With a focus on travel management and reservation systems you will utilize your expertise in MS Excel to streamline processes and ensure seamless service delivery. This work-from-home position offers a day shift schedule providing flexibility and work-life balance. Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues promptly to ensure customer satisfaction. Utilize travel management skills to assist customers with booking and managing their travel plans effic...

1. Training Delivery & Coordination Assist in planning and executing training sessions (onboarding, refresher, product updates). Conduct induction programs for new hires across kitchen, call center, and corporate teams. Coordinate with chefs, operations managers, and store leads to identify training needs. 2. Content Development Create and maintain engaging training content (SOPs, videos, manuals, presentations). Customize content for roles including bakers, packers, delivery staff, and customer care. 3. Monitoring & Evaluation Track training attendance, feedback, and effectiveness via assessments or quizzes. Analyse performance data to evaluate training impact and suggest improvements. 4. O...

QSAs primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. Role & Responsibility Execute test cases prepared for testing software builds Perform test case execution and report bugs accurately Understand testing procedures and guidelines for new builds/releases Perform regression and repetitive testing exercises to qualify builds without compromising on quality Use software tools for data capture on a daily basis Be comfortable with capturing results, communicating and escalating failures and providing individual status reports Raise all failures/doubts related to the execution of test c...

We are looking for an Online Operations Manager to own and scale the Puja & Chadawa Live operations at AppsForBharat. This is a central operations role (not on-ground) where you will drive process efficiency, service quality, and seamless execution across puja & chadawa services. You will manage a small team, ensure all props and rituals go live smoothly, and deliver a delightful customer experience. Skills & Qualification 4 7 years in central operations, service delivery, or process management (preferably consumer-tech/services). Experience leading a team of 2 3+ members . Strong problem-solving, process improvement, and stakeholder management skills. High ownership, structured thinking, an...

Job_Description":" We are seeking a Customer Relations Manager who is passionate about delivering exceptional customer experiences and driving customer loyalty. In this role, you will take ownership of customer relationships, ensuring satisfaction and retention by understanding client needs, resolving concerns, and proactively engaging with customers. You will also act as the voice of the customer within the organization, collaborating with internal teams to enhance service delivery and operational effectiveness. Key Responsibilities: Manage end-to-end customer relations, ensuring a high level of satisfaction and long-term engagement. Address customer issues and complaints with empathy and a...

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President, Fraud Operations Principal responsibilities Work closely with the senior leadership team, global and regional/market stakeho...

Internal Firm Services Industry/Sector & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. & Summary T...

Position Overview The Customer Service & Brand Engagement Team Lead will oversee the daily operations of ZURU s Customer Service, Influencer Coordination, and Social Media teams based in India. This role focuses on ensuring the team is hitting KPIs, maintaining service quality, and fostering seamless collaboration with the New Zealand-based Brand Engagement team. The position is people-management heavy, ensuring efficient scheduling, leave management, and performance oversight. Roles & Responsibilities Team Leadership & People Management Lead and manage the India-based Customer Service, Influencer, social and Claims team members. Oversee workload distribution to ensure KPI achievement across...

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire SAP ABAP Professionals in the following areas : Should have 8+ years of hands-on experience on HANA ABAP/ABAP Objects, Dialog programming, User-exits, BADI, Smart Forms, ALV, RFCs, and other SAP development tools. Knowledge of best practices with ABAP programming. Having experience in ABAP - Reports, OData, Interface ( BAPI, RFC, ALEIDOC), Conversions - BDCS, Enhancements - BADI, Implicit/explicit e...

About this opportunity: At Ericsson, we are currently seeking a proactive and dedicated Service Desk Engineer to join our dynamic team. In this pivotal role, you are assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring Alarm Management for the assigned Network Services Ticket Management Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operati...

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 23 cities with over 220 stores through a network of over 2,200+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Eligibility Students pursuing 11th or Secondary / 10th pass level Minimum 16 years of age Valid Aadhar (National Identity) card Program Framework 12 months of Paid Apprenticeship with On the job training 9 hours (including 1hour break) per day and 5 days working Online Assessment on completion of 3 11 mon...

Responsible for executing activities of tracking customer shipments and handling exceptional cases 2. Key Responsibilities Responsibilities Conduct tracking of shipments of customers (other than national & regional key accounts) shipments as per the defined standard operating procedures (SOPs) Identify cases of late delivery, non delivery, return to origin and related exceptions and follow up actively for closure as per the defined procedures; prepare and send updates to the Team Lead Identify instances of held back shipments and conduct clearances within stipulated timelines; prepare updates on held backs and send to the Team Lead Obtain customer claim requests / escalations from contact ce...