1713 Service Quality Jobs - Page 44

Service Delivery Manager At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world. Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers - we are motivated to make a difference. To reach our full potential we collaborate, and respect and value ...

1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive...

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Textile & Apparel Unit Aditya Birla Fashion and Retail Limited Location Anywhere in East Position Title of the job Department manager Reports to: Store Manager Function Operations Reports to: Function Operations Date of writing/updation of JD March - 2021 1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an...

1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive...

1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive...

1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive...

About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the ...

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of External Workforce Management Product Lead Business: Global Procurement Principal responsibilities Act as the senior leader and overall Functional pro...

Manage and ensure coordination within medical services to deliver on service quality standards. Monitors clinical and other established indicators to ensure ongoing quality assurance. Responsible for implementation and adherence to SOPs in all Clinical Specialties, conducting regular Medical Audits on an ongoing basis. Strictly adheres to organization s regulations and policies especially those related to infection control, patient safety and JCI/NABH. Ensure that proper Standard Operative Procedures are in place for the efficient care of patients (Admission, care Discharge). Set up ensure the regular functioning of clinical/ Nonclinical committees, in consultation with the Medical Superinte...

This position will play a key role in developing, deploying, maintaining, and operating Saviynt solution in alignment with Federal compliance standards and platform capabilities. Your expertise will contribute to maintain and operate identity access management solutions using Saviynt s EIC platform, meeting compliance and quality. WHAT YOU WILL BE DOING Perform customer deployments, migrations, and upgrades in the cloud environment. Installing and configuring Saviynt product(s) following installation procedure and organizational guidelines Troubleshooting and resolving incidents while collaborating with the development and IT teams to minimize downtime and maintain service quality Manage and...

A minimum of 5 - 8 years of experience in Appian implementations and/or supporting large number of Appian applications, along with advanced understanding of key concepts related to Software Development Life Cycle, Information Security and business user interaction. Subject matter expert in Appian skills and senior level database skills. Excellent verbal and written communication skills, with experience interacting with clients at multiple levels as we'll as ability to demonstrate strong analytical and problem-solving skills. Able to plan, lead, organize, and solve all levels of production issues. Education Bachelors degree Computer Science or a related field Requirements: Appian certificatio...

We are looking for a skilled professional to fill the role of Deputy General Manager - Delivery with our company, Omega Healthcare Management Services Pvt. Ltd., located in [location to be specified]. The ideal candidate will have a strong background in CRM/ IT Enabled Services/BPO and 13-17 years of experience. Roles and Responsibility Manage and oversee the delivery team to ensure efficient operations and high-quality results. Develop and implement strategies to improve service quality and customer satisfaction. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex issues related to service delivery. Lead and motivate a team of professionals to...

We are looking for a skilled Senior Manager to lead our delivery team at Omega Healthcare Management Services Pvt. Ltd., with 13+ years of experience in the field. Roles and Responsibility Manage and oversee the delivery team to ensure timely project completion. Develop and implement strategies to enhance service quality and efficiency. Collaborate with cross-functional teams to identify and mitigate risks. Analyze performance metrics to optimize processes and procedures. Foster a culture of continuous improvement and innovation within the team. Ensure compliance with industry standards and regulatory requirements. Job Proven track record of delivering high-quality results in a fast-paced en...

The Delivery Service Partner (DSP) Tech team is at the heart of Amazons transportation network, supporting scalable, innovative, and cost-effective delivery operations globally. Operating in 18 countries and delivering about ~11 billion packages annually, DSP Tech drives the majority of Amazon Logistics (AMZL) worldwide volume. Our mission is to empower delivery vendors to build high-quality, safe, and sustainable logistics companies. We are committed to exceeding customer expectations through highly evolvable, mobile-first strategies and highly scalable systems that support the entire logistics lifecycle. Our platforms are designed for global use and leverage multi-tenant technology, enabli...

The Delivery Service Partner (DSP) Tech team is at the heart of Amazons transportation network, supporting scalable, innovative, and cost-effective delivery operations globally. Operating in 18 countries and delivering about ~11 billion packages annually, DSP Tech drives the majority of Amazon Logistics (AMZL) worldwide volume. Our mission is to empower delivery vendors to build high-quality, safe, and sustainable logistics companies. We are committed to exceeding customer expectations through highly evolvable, mobile-first strategies and highly scalable systems that support the entire logistics lifecycle. Our platforms are designed for global use and leverage multi-tenant technology, enabli...

Job Title Facility Manager Job Description Summary Manage housekeeping, security, front office, mailroom, transport coordination, and pantry services. Drive daily quality checks, audits, and grooming standards across all soft services staff. [ Key Responsibilities: 1. Engineering (Hard Services) Management Ensure uninterrupted operation of all technical infrastructure: HVAC, DG, UPS, electrical panels, fire systems, elevators, STP/WTP, etc. Drive preventive and predictive maintenance using CAFM/BMS tools. Coordinate with OEMs and AMC partners for high uptime and audit readiness. Ensure documentation of assets, AMC logs, shutdown protocols, and calibration records. 2. Soft Services Leadership...

About Rentokil PCI About the Role: The JM Supervisor is responsible for managing a team of technicians and delivering quality Termite services, optimising material consumption and service excellence through them. The incumbent will report to the OM / AOM/ Sr OE and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Manage a team of technicians and deliver Service Excellence through a team. Ensure contractual obligations to our customers are met; ensuring consistently high standards of workmanship are delivered. Supervision of Termite jobs, SMEs jobs in absence of TSPO jobs, and supportin...

Are you passionate about ensuring high standards and fostering strong, long-lasting relationships with clients? If so, we want you on our team! As a Quality Control professional at SmartQ, your main responsibility will be overseeing and enhancing the daily operations to ensure efficiency, quality, and alignment with the company s strategic objectives. You ll also play a key role in strategic planning, team leadership, and problem-solving to address the challenges of operational management. If you have the skills and the drive to make a real impact in the world of food and technology, we invite you to join us! Promoting the utilization of the digitized platform, communicate the benefits and c...

The Tele-Caller (Service & Spares) will be responsible for managing customer service inquiries related to vehicle servicing and spare parts. This role involves scheduling service appointments, following up on service feedback, informing customers about service campaigns, and assisting with spare parts inquiries, ensuring high levels of customer satisfaction and retention.Key Responsibilities:Service Appointment Scheduling: Make outbound calls to remind customers about upcoming service due dates, inform them about ongoing service campaigns, and proactively schedule service appointments.Inbound Query Handling: Respond promptly and professionally to inbound calls from customers regarding servic...

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for resolving customer complaints/escalations through Internal...

Job Overview: We re looking for a curious and motivated individual to become the 2nd member of the Service Assurance team in Enterprise IT. We keep products on track as they transition to the live environment and start contributing to our organizational objectives. You ll work closely across timezones with a strategic manager who values autonomy, experimentation, and thoughtful structure. Youll learn how Arm works, then help craft, run and automate the mechanisms that underpin service quality for IT. 40% of your days will be spent with high performing colleagues in our Bangalore office, helping them meet organisation-wide goals and targets. You ll have space to learn, question, improve and b...

Job Description Summary Manage housekeeping, security, front office, mailroom, transport coordination, and pantry services. Drive daily quality checks, audits, and grooming standards across all soft services staff. Job Description [ Key Responsibilities: 1. Engineering (Hard Services) Management Ensure uninterrupted operation of all technical infrastructure: HVAC, DG, UPS, electrical panels, fire systems, elevators, STP/WTP, etc. Drive preventive and predictive maintenance using CAFM/BMS tools. Coordinate with OEMs and AMC partners for high uptime and audit readiness. Ensure documentation of assets, AMC logs, shutdown protocols, and calibration records. 2. Soft Services Leadership Manage hou...

At Aspire, we re more than just a FinTech company we re the leading all-in-one financial operating system built to empower the world s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companie...

0px> Who are we? In one sentence The Storage & Backup Administrator is responsible for managing all centralized storage technologies, Backup Infrastructure and backup technologies. What will your job look like? You will be responsible for performing all procurement and contracting activities including pre-qualification of suppliers, tender management, negotiation and closure of contracts to obtain optimal total cost of ownership (cost, service, quality). You will work closely with all Amdocs units in order to fully understand their needs from Procurement. You will develop expert knowledge in the relevant procurement category center and work to implement the global category strategy and guide...

Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job : Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or re...