3022 Service Quality Jobs - Page 40

This is where your work makes a difference. At Baxter, we believe every person regardless of who they are or where they are from deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. ...

We are looking for a Customer Support Executive who will be the first point of contact for our customers. The role involves handling customer inquiries, coordinating service requests, resolving issues efficiently, and ensuring a seamless customer experience aligned with our brand values. Responsibilities: 1. Customer Interaction Manage incoming customer inquiries through phone and email. Provide accurate and timely information regarding products, services, orders, and status updates. Assist customers with complaints, spare parts requests, and shipment-related queries. 2. Issue Resolution Identify and resolve customer issues promptly and effectively. Escalate complex cases to the concerned de...

Job Title Area Sales Manager - Upper North (Punjab, Haryana, Chandigarh & J&K) Job Description Area Sales Manager - Upper North (Punjab, Haryana, Chandigarh & J&K ) is responsible for resolving customer queries effectively, balancing service quality with cost efficiency, achieving sales targets through strategic planning and team collaboration, conducting tailored presentations, applying company policies to solve sales issues, working under general supervision. The role achieves and exceeds personal and sales team quotas within the assigned area, collaborates with team members to execute sales strategies and meet targets, conducts presentations to potential and existing customers to showcase...

We are looking for a skilled Operations Manager with 8 to 12 years of experience in the hospitality industry, preferably in hotels and restaurants. The ideal candidate will have a strong background in managing daily operations and ensuring exceptional customer experiences. Roles and Responsibility Oversee all aspects of hotel or restaurant operations to ensure smooth functioning. Develop and implement strategies to enhance operational efficiency and customer satisfaction. Manage budgets, forecasts, and financial reports to optimize profitability. Supervise staff, including training, scheduling, and performance evaluations. Coordinate with various departments to maintain high service quality ...

We are looking for a skilled General Manager with 12-18 years of experience to lead our hospitality team. The ideal candidate will have a strong background in the hospitality industry and excellent leadership skills. Roles and Responsibility Oversee daily operations of the hotel or restaurant, ensuring high-quality service and customer satisfaction. Develop and implement strategies to improve profitability and increase revenue. Lead and manage a team of hospitality professionals, providing guidance and training as needed. Coordinate with various departments to ensure seamless execution of events and services. Maintain high standards of quality, safety, and hygiene. Analyze market trends and ...

We are looking for a skilled Operations Manager with 8 to 12 years of experience in the hospitality industry, preferably in hotels and restaurants. The ideal candidate will have a strong background in managing daily operations and ensuring exceptional customer experiences. Roles and Responsibility Oversee daily hotel or restaurant operations to ensure smooth functioning. Develop and implement strategies to enhance operational efficiency and customer satisfaction. Manage budgets, forecasts, and financial reports to optimize profitability. Supervise staff, including training, scheduling, and performance evaluations. Coordinate with various departments to maintain high service quality standards...

We are looking for a skilled Operations Manager with 8 to 12 years of experience in the hospitality industry, preferably in hotels and restaurants. The ideal candidate will have a strong background in managing daily operations and ensuring exceptional customer experiences. Roles and Responsibility Oversee daily hotel or restaurant operations to ensure smooth functioning. Develop and implement strategies to enhance operational efficiency and customer satisfaction. Manage budgets, forecasts, and financial reports to optimize profitability. Supervise staff and coordinate shifts to maintain high service quality standards. Implement effective marketing campaigns to boost occupancy and sales. Main...

We are looking for a skilled General Manager with 12-18 years of experience to lead our hospitality team. The ideal candidate will have a strong background in the hospitality industry and excellent leadership skills. Roles and Responsibility Oversee daily operations of the hotel or restaurant, ensuring high-quality service and customer satisfaction. Develop and implement strategies to improve profitability and increase revenue. Lead and manage a team of hospitality professionals, providing guidance and training as needed. Coordinate with various departments to ensure seamless execution of events and services. Analyze market trends and competitor activity to identify opportunities for growth....

We are looking for a highly skilled and enthusiastic Food & Beverages Stewards to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage food and beverages service during events and functions. Ensure high-quality service delivery to guests and maintain excellent customer satisfaction. Collaborate with other departments to ensure seamless service delivery. Maintain a clean and organized workspace, adhering to health and safety standards. Provide exceptional customer service, responding promptly to guest requests and resolving issues professionally. Participate in ongoing training and development to enhance skills and...

We are looking for a highly skilled and experienced Guest Service Associate & Sr. Guest Service Associate to join our team in the hospitality industry, with 1-3 years of experience. Roles and Responsibility Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly. Manage front desk operations, including handling guest inquiries, resolving issues, and maintaining accurate records. Coordinate with other departments to ensure seamless service delivery and high-quality guest experiences. Develop and implement effective strategies to enhance guest satisfaction and loyalty. Collaborate with colleagues to achieve sales targets, improve process...

We are looking for a skilled Operations Manager with 8 to 12 years of experience in the hospitality industry, preferably in hotels and restaurants. The ideal candidate will have a strong background in managing daily operations and ensuring exceptional customer experiences. Roles and Responsibility Oversee all aspects of hotel or restaurant operations to ensure smooth functioning. Develop and implement strategies to enhance operational efficiency and customer satisfaction. Manage budgets, forecasts, and financial reports to optimize profitability. Supervise staff, including training, scheduling, and performance evaluations. Coordinate with various departments to maintain high service quality ...

We are looking for a highly skilled and enthusiastic Food & Beverages Stewards to join our team in the hospitality industry. The ideal candidate should have 0-2 years of experience. Roles and Responsibility Manage food and beverages service during events, meetings, and conferences. Ensure high-quality service delivery to guests and maintain excellent customer satisfaction. Collaborate with other departments to ensure seamless service operations. Maintain a clean and organized workspace, adhering to health and safety standards. Provide exceptional customer service by responding promptly to guest requests and resolving issues professionally. Participate in ongoing training and development to e...

1.Transition Processes & Delivers highest level of service quality to our internal & external customers promptly Perform Process transition ensuring low effort experience for all stake holders Create Process flow charts , Standard processes operating instructions Define & agreed SLA , TAT of all newly transition processes Manage customer experience by providing faster resolution, effortless experience, and better customer connect Demonstrate influential communication skills in a multi-channel contact environment (phone, email, chat, service tickets). Assure change management practices are followed, including communication, training, documentation development. The Essentials - You Will Have: ...

Ensuring customer s closure request is processed timely Coordinate with relevant team to ensure correct resolution Highlight non adherence or delay in resolution from stakeholders to immediate superiors for support Execute best practices to ensure reduction in complaints and errors Display ownership in handling service requests of customers with accurate resolution Update MIS/Reports accurately with details required Contribute towards improvement in TAT and NPS Take ownership in additional activities to drive team performance Profile Requirement- Qualification and Experience Education: Minimum: Graduate Experience : 3+ years of experience in service domain; preferably from lending domain Kno...

Develop project plan, timelines Proactively identify and mitigate project risks and resolve issues Facilitate identification of timelines, dashboards, success metrics, and financial scorecards for each initiative Manage project resources including project staffing, developing, motivating, coaching and advising Partner closely with other members of functional project teams to define business requirements and collaborate to deliver Lead scrum teams in the delivery of high-quality software solutions that meet business needs Work with Agile teams to Define test plans and ensure that products are defect free before User Acceptance Testing Facilitate the User Acceptance Testing process, developing...

Process event requests and correspond with Amazon customers while ensuring clear communication and professional service delivery Troubleshoot during events to ensure successful event operations while maintaining high standards of execution and customer satisfaction Respond to and act on customer feedback while continuously improving event coordination processes and service quality Support and maintain good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering teams Coordinate resources to ensure spaces are cleaned, set and ready for events while managing multiple event logistics simultaneously Document trends and recognize opportunities for proce...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks suc...

Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Sign media and supervise shift handover procedures Coordinate and communicate with other hotel departments as required regardin...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

A Public Relations agency is hiring for the profile of Account Director (PR). Location: Delhi Experience: 10+ years Job Role ? Leads client account teams in the service delivery of all account activity as well as provides the strategic direction of the account. Has overall responsibility for managing agreed client deliverables based on the client specific scope of work ? Responsible in ensuring a high degree of client satisfaction with the agency and team's performance as well as a strong focus on client retention. ? Posseses strong problem-solving skills and the ability to see the bigger picture in being able to take immediate action upon client feedback and help solve any issues and client...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks such...

This role will play a vital role in supporting our owners and hotels. You will be the first point of contact for any issues they encounter related to our procurement processes, promoting a smooth and seamless opening and operational experience. Responsibilities: Provide prompt and professional support to hotel owners and operators via multiple channels phone, email, etc. Identify, diagnose, and troubleshoot a wide range of procurement-related issues, including purchasing, product availability, invoices, and deliveries. Escalate complex issues to the appropriate team or department for resolution. Maintain accurate records of all interactions and issue resolutions. Develop and maintain knowled...

Required 12+ years of experience with at least 2 to 3 complete Project cycle in High-rise Residential/Commercial building projects, Must have skills of operating Microsoft project (essential)/ Primavera (PMP certification preferable) Worked on 2 to 3 complete Project cycle Experience of "Composite Building/Steel Structure buildings, Malls and office required Experience of working on all trades i.e Mechanical, Electrical, Plumbing and Firefighting. B.E /B.Tech in (Mechanical / Electrical) from a reputed institute. Experience of working on all trades i.e Mechanical, Electrical, Plumbing and Firefighting. Tracking of the progress in line with the Project baseline, reporting variances and mitiga...

Design, program, and implement Crestron-based control systems for audio-visual applications in commercial and residential environments. Collaborate with project teams, including AV engineers and designers, to understand project requirements and provide technical expertise. Develop customized user interfaces for control panels, touch screens, and mobile devices using Crestrons proprietary programming software. Integrate AV components, including video conferencing systems, displays, audio systems, and other peripherals, into unified control systems. Configure and program DSP processors for audio optimization, echo cancellation, noise reduction, and other audio processing tasks. Conduct thoroug...

1. Client Engagement & Revenue Generation Maintain daily interactions with assigned (mapped) clients to nurture long-term relationships. Share insightful research reports from reputed research houses to support client decision-making. Ensure timely and accurate order placement, backed by pre-order confirmations. Proactively identify and onboard new Relationship clients to grow the client base and meet revenue targets. 2. Customer Service Excellence Respond promptly to client queries and communications, ensuring adherence to defined Service Level Agreements (SLAs). Deliver high-touch service to achieve top-tier client satisfaction and relationship scores. Troubleshoot and resolve client issue...