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1713 Service Quality Jobs - Page 40

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0.0 - 1.0 years

13 - 14 Lacs

Pune

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To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive sales & customer delight. Job Context & Major Challenges: A Department Man...

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8.0 - 13.0 years

18 - 20 Lacs

Patna

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As a Lead Customer Service Specialist, you will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, carrying out installation and maintenance all GE HealthCare Imaging equipment like CT, MRI, Cath Lab, C-ARMs, PETCT, Ultrasound etc and ensuring customer satisfaction in the assigned area. Job Description Roles and Responsibilities Technical: Maintaining all models specific to Multi-Modality Imaging Equipment in the assigned area. Total system level troubleshooting on complex multi-symptom problems Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary cus...

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0.0 - 2.0 years

1 - 4 Lacs

Chennai

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Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Competencies Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. ...

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0.0 - 2.0 years

1 - 4 Lacs

Hyderabad

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Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Competencies Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. ...

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4.0 - 5.0 years

4 - 5 Lacs

Hyderabad

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The Service Engineer will supervise the assembly and installation of AHUs at client premises, manage after-sales service requirements, and ensure customer satisfaction. The ideal candidate will have a strong technical background in AHU installation and commissioning, excellent customer service skills, and the ability to build positive relationships with clients. Key Responsibilities: Supervision and Coordination: Oversee the assembly and installation of AHUs at client sites. Ensure all installations comply with company standards and client specifications. Manage timelines and resolve any on-site issues. Site Status Updates: Monitor and document daily site activities and progress. Prepare and...

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5.0 - 7.0 years

15 - 17 Lacs

Hyderabad

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Sutherland is seeking Developer to join our Healthcare Digital Engineering team for automation projects. This role involves delivering end-to-end automation solutions, including software development, testing, and deployment. Candidates should have hands-on experience with Azure CI/CD, ADFS, Containers, Azure Functions, Azure Services, and strong development skills in .NET (C#, MVC, ASP.NET Core), AngularJS, ReactJS, JSON, APIs, Bootstrap, and MS SQL Server. We are a team of passionate and driven professionals. If youre looking to grow your career and believe your skills and experience align with our goals, we d love to have you on board! Responsibilities : Keep management updated: Should upd...

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4.0 - 7.0 years

3 - 7 Lacs

Bengaluru

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About DrinkPrime: DrinkPrime is on a mission to make safe drinking water accessible and affordable to every household in India. What started as a response to unreliable water quality has grown into a tech-first, subscription-based water purifier solution that s changing the way India drinks water. Backed by leading VCs and visionary angels, we re building a brand that doesn t just solve a problem but creates a movement. Join us, and help bring that movement to life. Job Summary: We are seeking a detail-oriented Assistant Manager - Compliance & Administration to ensure adherence to regulatory requirements, labor laws, and internal policies while managing key administrative & IT operations. Th...

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3.0 - 8.0 years

8 - 12 Lacs

Bengaluru

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At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation s K-8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. Associate Partner Success Manager - Rotational Portfo...

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0.0 - 3.0 years

1 - 2 Lacs

Jaipur

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Customer Care Executive Mission: The Customer Care Executive at Dr B lal Clinical Laboratory is dedicated to delivering exceptional customer service in the diagnostic industry. Through effective communication, proactive problem-solving, and the promotion of additional services, the mission is to enhance customer satisfaction and loyalty. By leveraging technology skills, the position contributes to streamlined processes and valuable insights. The focus on cross-selling and upselling aims to exceed customer expectations, reinforcing our role as a trusted healthcare partner. Through documentation and reporting, the Customer Care Executive contributes to continuous improvement, supporting our mi...

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1.0 - 6.0 years

7 Lacs

Bengaluru

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Were seeking an experienced Operations Lead to manage and optimize our dark store operations, focusing on efficient order fulfillment, inventory management, and team leadership to ensure exceptional customer service and operational excellence. Key Responsibilities includes: Daily Operations Management Oversee end-to-end dark store operations including receiving, picking, packing, and dispatch Optimize store layout and picking routes to maximize efficiency Monitor and maintain inventory accuracy and stock levels Ensure order fulfillment meets SLA and quality standards Partner Management Lead, train, and develop a team of store associates Drive performance metrics and productivity standards Im...

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

Work from Office

Overview To provide investment operations support to Fund Operations boutique fund managers covering a range of portfolio administration functions namely valuations, corporate actions, cash forecasting, performance reporting, trade settlement management, cash movements, broker and custodian liaison, and relationship management. The role covers a range functions working on managed funds, private equity funds and listed investment companies. Investment types covers both domestic and international types including Equities, Futures, Options, FX, Currency forwards, Swaps, Fixed Income, and Managed Funds. Key Accountabilities and main responsibilities Strategic Focus Provide support in the onboard...

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10.0 - 15.0 years

12 - 17 Lacs

Bengaluru

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Description Position Summary: The Manager Performance Management CoE (Center of Excellence) will be responsible for driving service performance excellence across vendors, functions, and geographies. This role will lead SLA governance, analytics, reporting, and continuous improvement initiatives to ensure alignment with contractual obligations, service quality expectations, and organizational objectives. Key Responsibilities: SLA Governance and Performance Oversight Lead end-to-end SLA and KPI governance across IT service providers and internal towers. Ensure accurate, timely reporting and interpretation of performance data. Monitor trends, identify performance gaps, and drive corrective acti...

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3.0 - 5.0 years

6 - 10 Lacs

Gurugram

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Job Purpose : To optimize cargo capacity utilization across Air India s fleet, aligning flight capacity planning and inventory strategy execution with commercial objectives to maximize unit revenue. To lead the development and implementation of strategic capacity control plans that enhance operational coordination and efficiency. Key Accountabilities : Capacity Management Strategy Develop and implement best practices for capacity control, focusing on maximizing aircraft load performance and revenue. Oversee daily cargo capacity planning in coordination with Inventory Management. Revenue Optimization Collaborate with Pricing Management and Service Delivery to support revenue optimization and ...

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5.0 - 10.0 years

4 - 7 Lacs

Gurugram

Work from Office

Job Summary: We are seeking a dedicated and experienced Customer Service Team Leader to oversee our Complaints Department. The ideal candidate will lead a team of complaint handlers, ensuring that customer complaints are resolved promptly, fairly, and in line with regulatory and internal standards. You will play a key role in improving customer satisfaction and driving service excellence through effective coaching, process improvement, and stakeholder engagement. Key Responsibilities: Lead, coach, and develop a team of complaint handlers to deliver high-quality service and resolution. Monitor and manage daily team performance against KPIs, SLAs, and compliance requirements. Ensure all compla...

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3.0 - 8.0 years

5 - 10 Lacs

Gurugram

Work from Office

About AutoZone: AutoZone is the nations leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through ALLDATAdiy.com, automotive accessories through AutoAnything.com and auto and light truck parts and accessories through AutoZone.com. Since opening its first store in Forrest City, Ark. on July 4, 1979, the company...

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3.0 - 8.0 years

5 - 10 Lacs

Mathura

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About Rentokil PCI About the Role: The JM Supervisor is responsible for managing a team of technicians and delivering quality Termite services, optimising material consumption and service excellence through them. The incumbent will report to the OM / AOM/ Sr OE and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Manage a team of technicians and deliver Service Excellence through a team. Ensure contractual obligations to our customers are met; ensuring consistently high standards of workmanship are delivered. Supervision of Termite jobs, SMEs jobs in absence of TSPO jobs, and supportin...

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1.0 - 6.0 years

3 - 8 Lacs

Mumbai

Work from Office

Our 30 years journey rides on the passion of over 24,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 600 diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others. In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potent...

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3.0 - 6.0 years

5 - 8 Lacs

Mumbai

Work from Office

Our 30 years journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650 diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others. In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potent...

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1.0 - 6.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Are you passionate about ensuring high standards and fostering strong, long-lasting relationships with clients? If so, we want you on our team! As a Quality Control professional at SmartQ, your main responsibility will be overseeing and enhancing the daily operations to ensure efficiency, quality, and alignment with the company s strategic objectives. You ll also play a key role in strategic planning, team leadership, and problem-solving to address the challenges of operational management. If you have the skills and the drive to make a real impact in the world of food and technology, we invite you to join us! Promoting the utilization of the digitized platform, communicate the benefits and c...

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1.0 - 5.0 years

8 - 9 Lacs

Mumbai

Work from Office

About Citco: The market leader. The premier provider. The best in the business. At Citco, we ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the ...

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5.0 - 8.0 years

10 - 14 Lacs

Chennai

Work from Office

We are looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills.Roles and Responsibility Manage and oversee the delivery team to ensure successful project execution. Develop and implement effective strategies to improve service quality and efficiency. Collaborate with cross-functional teams to identify and mitigate risks. Analyze and resolve complex technical issues related to healthcare management systems. Provide guidance and mentorship to junior team members to enhance their skills. Ensure compliance with industry standards and re...

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3.0 - 8.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description 1. Service Delivery: Oversee and ensure the timely and high-quality delivery of services to clients or customers. Develop and implement service delivery strategies to meet organizational objectives and customer expectations. Client Relationship Management: Build and maintain strong relationships with clients or customers to understand their needs and preferences. Address client concerns, complaints, and inquiries promptly and effectively. 2. Team Management: Lead, motivate, and supervise a team of service staff, ensuring productivity, performance, and adherence to standards. Provide guidance, training, and coaching to team members to enhance their skills and abilities. 3. Pro...

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1.0 - 6.0 years

3 - 5 Lacs

Kolkata

Work from Office

SUMMARY Job Title: Customer Support Executive International Voice Process, Salary Up to 5.75 LPA (CTC) Location: Pune / Bangalore (Interviews in Kolkata) Company: Top Indian MNC IT & Customer Support Employment Type: Full-Time Education: Graduate Experience: 1yr and above can apply Key Responsibilities: Handle inbound/outbound international customer calls Resolve queries and deliver excellent customer service Maintain service quality and documentation standards Work in a fast-paced support environment Requirements Must have excellent English speaking skills Experienced professionals (1+ year in international voice support) Must be currently in Kolkata or West Bengal region Willingness to rel...

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8.0 - 13.0 years

7 - 11 Lacs

Chennai

Work from Office

We are looking for a skilled professional with 8 to 14 years of experience to join our team as an Assistant Manager - Delivery in Chennai. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality patient care. Coordinate with healthcare professionals to develop and implement effective treatment plans. Monitor and analyze patient outcomes to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and improve service quality. Develop and maintain relationships with key stakeholders, including patients, families, and healthcare providers. Identify and mitigate risks associated with healthcare service delivery. Job M...

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8.0 - 13.0 years

8 - 12 Lacs

Bengaluru

Work from Office

We are looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery Quality in Bengaluru. Roles and Responsibility Manage and oversee the delivery quality process to ensure high standards. Develop and implement effective quality control measures to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and enhance overall service quality. Analyze data and metrics to measure performance and make informed decisions. Lead and motivate a team of quality professionals to achieve goals. Ensure compliance with industry regulations and company policies. Job Proven experience in managing delivery quality, preferably in...

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