JR0124877 Manager, Project Management – Pune, MH, India Are you ready to join a global organization that helps diverse teams stay at the forefront of technology and innovation? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Manager, Project Management. Western Union powers your pursuit. As a Project Manager you will lead, independently or with a team of Agile Project Managers, multiple cross functional teams to proactively remove impediments, manage risks, help ensure value delivery, and help drive relentless improvement. You will manage and optimize the flow of value across Agile teams using various tools such as the Program and Solution Kanban’s and other information radiators. Role Responsibilities Manage a complex large project or multiple small complex projects within our Payments portfolio. Works with the Agile Leaders to define and gather the execution metrics of Epics, PI and Solution Objectives, including PI/Solution predictability.Assists with economic decision-making by facilitating Capabilities, Features, and Enablers estimation and the roll-up to Epics (Portfolio)& help manage systemic risks and dependencies; escalate and track systemic impediments.Developing comprehensive program plans, budgets and schedules. Managing cross-functional teams and stakeholders.Track and manage program milestones & provide input on resources to address critical bottlenecks. Own and drive end-to-end delivery of large-scale initiatives, identify and resolve dependencies, proactively identify and mitigate risks, escalate in a timely manner eliminating issues by managing systemic impediments.Encourage collaboration between agile teams and System/Solution Architects and other mutual services. Work with Product, Solution Management and Business Stakeholders to ensure strategy and execution alignment.Ensure Project status is up to date in the system of recording, communicate the status at regular intervals to all stakeholders including executive updates.Identify communication gaps, handle issues, and provide support to teams balancing opposing priorities.Monitor Testing progress ensuring results are reviewed and Facilitate the User Acceptance Testing process, developing rollout plans and procedures.Coordinate major feature releases and ongoing delivery of value to customers where multiple teams are involved in development. Role Requirements Bachelor's Degree; advanced degree desirable.Certification SAFe, PMI-PMP, PMI-ACP will be a plus. Minimum of 12 years of progressive experience managing projects in complex retail/consumer financial services organizations with multiple products in payment services, with minimum of 4 years as program manager.Experience working in the Payments industry, with knowledge of payments technologies will be add on advantage.Substantive understanding of project management methodology; prior experience managing projects within a compliance or technology organization, preferably with Six Sigma disciplines.Ability to create change through influence, foster teamwork and orchestrate teams; demonstrate effective interpersonal skills, ability to earn the trust of leadership and business partners.Strong customer-centric viewpoint while possessing knowledge of other business units for possible efficiencies.Possess excellent communication skills. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF]Gratuity PaymentPublic holidaysAnnual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leaveAnnual Health Check upHospitalization Insurance Coverage (Mediclaim)Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel InsuranceCab FacilityRelocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 05-15-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

JR0124363 Junior Associate, Solution Engineering – Pune, India Do you see front-end development as more than just solving back-end technical issues and instead view it as creating a unique user experience? Are you enthusiastic about collaboration with Product, Design, Business, and Marketing teams and enjoy synthesizing diverse demands into innovative solutions?? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? If so, why not consider joining Western Unions’ new Digital Banking hub in Pune as Junior Associate, Solution Engineering. Western Union powers your pursuit. In this role, you will be responsible for ensuring the accuracy and quality of a service delivery model supporting assigned platforms through a predefined framework. You will be involved in the development of quality assurance test cases/scripts to validate and verify delivery of system artifacts in accordance with project needs. This role requires both FUNCTIONAL & TEST AUTOMATION expertise. Role Responsibilities Proficient at decomposing requirements and developing test automation/manual scripts for projects of simple to high complexityPractices automation development efficiency, maintainability, and reusabilityUnderstands software quality best practices, test case -development, test case deployment and execution, test data, defect tracking, and test automation; actively participates in process improvements Demonstrate a mature and sophisticated approach to problem solving. Effectively collaborate and communicate with teams Role Requirements B.E. / B.Tech. / MCA in Computer Science, Engineering or related field is required3 years of software quality assurance experienceExperience in testing web-based solutions and Mobile applicationsExperience in Functional/Regression/E2E testingExperience in Agile and Iterative development methodologiesPrior knowledge of finance is good to haveExperience with test management systems (e.g. Jira Zephyr etc.)Strong Experience in BDD Cucumber, Selenium toolStrong knowledge of implementing Web/Mobile automation for angular or native react applicationsHands on experience in Core Java and related scriptingStrong background in test writing to provide full spectrum testingFamiliar with deployment strategies, including creation and oversight of multiple QA environmentsStrong communication skills with ability to interact with partners globally We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF]Gratuity PaymentPublic holidaysAnnual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leaveAnnual Health Check upHospitalization Insurance Coverage (Mediclaim)Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel InsuranceCab Facility Relocation Benefit We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 05-26-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

JR0123619 Senior Specialist, CRM – Pune, India Want to work on the front lines with a global FinTech company that is poised to revolutionize the industry. Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Specialist, CRM. Western Union powers your pursuit. In this unique role, you will be working in the BST time Zone . As a Senior Specialist - CRM, you’ll be responsible for customer communications efforts at a regional and global level. They will design, build, and oversee the entire customer lifecycle journey for system generated messages. Your mission will be to drive long-term engagement and loyalty among our existing customers via different channels . Establish and implement the strategy for all system generated messages, drive deeper audience understanding for the business at regional level. Role Responsibilities To drive customer experience with customer service communications via email, SMS, WhatsApp, push notification and in-app messaging for Western Union. Gathering requirements from business stakeholders for service communications across different Western Union products and services. Understanding existing user journeys and conducting feasibility for the new requirement: Goal, timelines and applicable channels. Analysis of data availability and cross systems dependencies – Legal, compliance, content and different data platforms. To plan campaign delivery with operational teams by creating user stories (Jira tickets) with key parameters like: Project plan, testing plan, deployment/Go live dates. Post campaign analytics to help business understand the performance of the campaign. Maintenance of campaign repositories and process documentation. Root cause analysis for customer complaints/escalations - identifying the cause, the fix and planning implementation of the fix in collaboration with the operations/engineering teams. Contributing to overall service communication strategy. Role Requirements 4+ years of work experience in campaign management. This role will be based in Pune and will work BST hours. Hands-on experience in managing multi-channel engagement campaigns, with an ability to balance effectiveness. Strong knowledge of customer relationship management (CRM) software and/or marketing automation tools (SFMC, Adobe experience manager, PEGA, HubSpot) Proven experience in real-time triggered communications and Ad hoc batch communications. Due diligence and ability to do root cause analysis by identifying gaps. Strong organization skills with a sense of ownership/accountability. Working knowledge of Jira, Confluence. Strong analytical skills with ability to interpret data and draw actionable insights. Excellent communication and interpersonal skills. Strong excel and power point skills. Team player and highly collaboratively across different departments, teams and geographies. Ability to multitask and adapt to changing priorities, in a fast-paced environment. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 05-22-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

JR0123620 Senior Specialist , CRM – Pune, India Want to work on the front lines with a global FinTech company that is poised to revolutionize the industry. Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Specialist, CRM. Western Union powers your pursuit. In this unique role, you will be working in the BST time Zone . As a Senior Specialist - CRM, you’ll be responsible for customer communications efforts at a regional and global level. They will design, build, and oversee the entire customer lifecycle journey for system generated messages. Your mission will be to drive long-term engagement and loyalty among our existing customers via different channels . Establish and implement the strategy for all system generated messages, drive deeper audience understanding for the business at regional level. Role Responsibilities To drive customer experience with customer service communications via email, SMS, WhatsApp, push notification and in-app messaging for Western Union. Gathering requirements from business stakeholders for service communications across different Western Union products and services. Understanding existing user journeys and conducting feasibility for the new requirement: Goal, timelines and applicable channels. Analysis of data availability and cross systems dependencies – Legal, compliance, content and different data platforms. To plan campaign delivery with operational teams by creating user stories (Jira tickets) with key parameters like: Project plan, testing plan, deployment/Go live dates. Post campaign analytics to help business understand the performance of the campaign. Maintenance of campaign repositories and process documentation. Root cause analysis for customer complaints/escalations - identifying the cause, the fix and planning implementation of the fix in collaboration with the operations/engineering teams. Contributing to overall service communication strategy. Role Requirements 4+ years of work experience in campaign management. This role will be based in Pune and will work BST hours. Hands-on experience in managing multi-channel engagement campaigns, with an ability to balance effectiveness. Strong knowledge of customer relationship management (CRM) software and/or marketing automation tools (SFMC, Adobe experience manager, PEGA, HubSpot) Proven experience in real-time triggered communications and Ad hoc batch communications. Due diligence and ability to do root cause analysis by identifying gaps. Strong organization skills with a sense of ownership/accountability. Working knowledge of Jira, Confluence. Strong analytical skills with ability to interpret data and draw actionable insights. Excellent communication and interpersonal skills. Strong excel and power point skills. Team player and highly collaboratively across different departments, teams and geographies. Ability to multitask and adapt to changing priorities, in a fast-paced environment. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 05-21-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

JR0124898 Program Manager, Project Management (Infrastructure Technology) – Pune, MH, India Are you ready to join a global organization that helps diverse teams stay at the forefront of technology and innovation? How about offering up your skills in a global business that is committed to moving money for the better? Join Western Union as Program Manager, Project Management Western Union powers your pursuit. As a Program Manager you will lead, independently or with a team of project managers, multiple cross functional teams to proactively remove impediments, manage risks, ensure value delivery, and help drive relentless improvement. You will drive the planning, execution, and completion of technical projects within an organization and ensure projects meet specifications, timelines, and budgets, and serve as a subject matter expert on technology within the organization. Tech PMs work closely with engineering teams, stakeholders, and other cross-functional groups to deliver successful projects. Role Responsibilities Project Planning & Execution: Define project goals, scope, and deliverables; create detailed project plans; and monitor progress to ensure adherence to budget, schedule, and scope. Managing cross-functional teams and stakeholders. Technical Expertise: Possess a strong understanding of relevant technologies and architectures to support projects. This role may lead project in Infrastructure domain and experience as Infrastructure Program Manager would be added advantage. Though they may be assigned to and lead other organizational priorities outside of this as well. Stakeholder Management: Communicate project progress, risks, and updates to stakeholders. Risk and Issues Management: Track and manage program milestones & provide input on resources to address critical bottlenecks. Own and drive end-to-end delivery of large-scale initiatives, identify and resolve dependencies, proactively identify and mitigate risks, escalate in a timely manner eliminating issues by managing systemic impediments. Collaboration & Communication: Collaborate with cross-functional teams, System/Solution Architects, program teams, product managers, and enterprise cloud teams to ensure successful project execution. Identify communication gaps, handle issues, and provide support to teams balancing opposing priorities Quality Assurance: Ensure project quality, compliance, and documentation including regular status updates Problem Solving: Identify and resolve issues to ensure project milestones are met. Release planning: Coordinate major feature releases and ongoing delivery of value to customers where multiple teams are involved in development. Role Requirements Bachelor's Degree; advanced degree desirable. Minimum of 12 years of progressive experience managing Programs in complex retail/consumer financial services organizations with multiple products in payment services, with minimum of 4 years as project/program manager in Agile/Waterfall methodologies. Certification SAFe, PMI-PMP, PMI-ACP will be a plus. Hands on with Jira and Confluence. Experience of executing infrastructure projects on cloud platform, preferably AWS would be an advantage. Exposure of running enterprise-wide infrastructure evergreening, upgrades programs; including sunsetting of and/or migrations to new enterprise technology platforms Experience in driving M&A including infrastructure amalgamation would be an added advantage. Leadership & Communication Skills: Ability to lead teams, communicate effectively with stakeholders, and manage conflicts. Analytical & Problem-Solving Skills: Ability to analyze data, identify trends, and solve problems effectively. Organizational & Planning Skills: Ability to organize and prioritize tasks, develop detailed plans, and manage multiple projects simultaneously. Collaboration & Interpersonal Skills: Ability to work effectively with cross-functional teams and stakeholders. Adaptability & Flexibility: Ability to adapt to changing project requirements and priorities. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 05-30-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

JR0124896-1 Sr Program Manager, Project Management (Technical Infrastructure) – Pune, MH, India Are you ready to join a global organization that helps diverse teams stay at the forefront of technology and innovation? How about offering up your skills in a global business that is committed to moving money for the better? Join Western Union as Sr Program Manager, Project Management Western Union powers your pursuit. As a Sr Program Manager you will lead, independently or with a team of project managers, multiple cross functional teams to proactively remove impediments, manage risks, ensure value delivery, and help drive relentless improvement. You will drive the planning, execution, and completion of technical projects within an organization and ensure projects meet specifications, timelines, and budgets, and serve as a subject matter expert on technology within the organization. Tech PMs work closely with engineering teams, stakeholders, and other cross-functional groups to deliver successful projects. Role Responsibilities Project Planning & Execution: Define project goals, scope, and deliverables; create detailed project plans; and monitor progress to ensure adherence to budget, schedule, and scope. Managing cross-functional teams and stakeholders. Technical Expertise: Possess a strong understanding of relevant technologies and architectures to support projects. This role may lead project in Infrastructure domain and experience as Infrastructure Program Manager would be added advantage. Though they may be assigned to and lead other organizational priorities outside of this as well. Stakeholder Management: Communicate project progress, risks, and updates to stakeholders. Resource Management: Allocate resources effectively and manage the team to ensure successful project execution. Risk Management: Identify, analyze, and mitigate project risks. Track and manage program milestones & provide input on resources to address critical bottlenecks. Own and drive end-to-end delivery of large-scale initiatives, identify and resolve dependencies, proactively identify and mitigate risks, escalate in a timely manner eliminating issues by managing systemic impediments. Collaboration & Communication: Collaborate with cross-functional teams, System/Solution Architects, program teams, product managers, and enterprise cloud teams to ensure successful project execution. Quality Assurance: Ensure project quality, compliance, and documentation. Leadership & Team Management: Motivate and inspire team members, delegate tasks effectively, and provide guidance and support. Identify communication gaps, handle issues, and provide support to teams balancing opposing priorities. Problem Solving: Identify and resolve issues to ensure project milestones are met. Release planning: Coordinate major feature releases and ongoing delivery of value to customers where multiple teams are involved in development. Role Requirements Bachelor's Degree; advanced degree desirable. Minimum of 16 years of progressive experience managing Programs in complex retail/consumer financial services organizations with multiple products in payment services, with minimum of 8 years as project/program manager in Agile/Waterfall methodologies. Certification SAFe, PMI-PMP, PMI-ACP will be a plus. Hands on with Jira and Confluence, and strong PowerPoint presentation skills. Experience of executing infrastructure projects on cloud platform, preferably AWS would be advantage. Exposure of running enterprise-wide infrastructure evergreening, upgrades programs; including sunsetting of and/or migrations to new enterprise technology platforms Experience in driving M&A including infrastructure amalgamation would be an added advantage. Leadership & Communication Skills: Ability to lead teams, communicate effectively with stakeholders, and manage conflicts. Analytical & Problem-Solving Skills: Ability to analyze data, identify trends, and solve problems effectively. Organizational & Planning Skills: Ability to organize and prioritize tasks, develop detailed plans, and manage multiple projects simultaneously. Collaboration & Interpersonal Skills: Ability to work effectively with cross-functional teams and stakeholders. Adaptability & Flexibility: Ability to adapt to changing project requirements and priorities. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 05-30-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

JR0124917 Associate, Solution Engineering (QA) – Hyderabad, India Are you excited by the opportunity of using your knowledge of testing to lead a team to success? Do you have experience working with Automation testing, solutioning and developing enhancements, and implementing banking clients? If so, why not consider joining Western Union as an Associate, Solution Engineering? Western Union powers your pursuit. As an Associate – Quality Engineering, you will be responsible for ensuring the accuracy and quality of a service delivery model supporting assigned platforms through a predefined framework. You will be involved in the development of quality engineering test cases/suites to validate and verify delivery of system artifacts in accordance with customer needs. Role Responsibilities Develop and implement testing and quality engineering artifacts for new and existing software applications. Ensuring the accuracy and quality of a service delivery model supporting assigned platforms through a predefined framework during the sprint. Analyze test results to predict user behavior, identify bugs and suggest solutions to minimize problems. Gathers usage patterns and actual production transaction metrics of various applications to derive test patterns and transform them into usable tests. Ensure that Mobile applications are implemented according to the product stakeholder needs. Log and track system flaws using the JIRA issue tracking system. Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams. Work with a software development team and service providers in a geographically distributed structure. Works independently on simple to medium complex projects Role Requirements 3+ years of professional software quality engineering experience. Hands-on experience with automation and mobile/web-based application testing using Appium, Playwright, Selenium, Karate, Cucumber test tools, and different frameworks. Proficiency in programming languages such as Python, Java, or similar. Demonstrated experience in API testing using Rest Assured, SOPAUi, Postman, etc. Experience with Test Management tools like TestRail, JIRA, ALM, etc. Proven ability in developing test automation using Continuous Integration (CI) and Continuous Delivery (CD) solutions. Knowledge of accessing relational databases (e.g. SQL scripting) Good experience on Mobile Apps Automation using Automation tools. Strong understanding of Agile and Iterative development methodologies. Excellent communication skills, analytical mind, and problem-solving attitude. Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 05-26-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

JR0125200 Analyst, HRIS, Pune Are you ready to join a team in a global company where your primary focus is to deliver services and products to our customers, and provide thought leadership on creating solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as an Analyst, HRIS. Western Union powers your pursuit The HRIS Analyst works within the People Technology team and supports the global Western Union organization. This role is responsible for building and maintaining Workday configuration, system administration, and using Software Development Lifecycle methodology. System support primarily is focused on Workday but also includes other HR Systems such as Service Now and SharePoint. Role Responsibilities Provide HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform. Partner with the other Workday team members, IT, business partners, vendors, and business leaders to effectively meet the HR technology needs of the organization. Configure complex Workday business processes with a focus on Core HCM, plus other modules as needed. Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting. Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency. Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards. Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes. Document technology specifications for current and future configuration. Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices. Understand Workday's Implementation Methodology and use it on all projects. Function as the domain support for feature releases and issue resolution, supporting the team to define scope, prioritize, plan, and implement system changes and enhancements. Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience. Foster ongoing Workday relationships – relevant memberships and engagement in Workday Community and User Groups. Function as support to business partners and work to enhance their understanding of Workday. Maintain documents in SharePoint and ServiceNow. Other duties as assigned. Role Requirements Overall 5+ years of work experience along with 2+ years' Workday HCM experience; Workday Pro or Workday Certifications is a plus. Solid understanding in Core HCM; at least some understanding of additional Workday modules such as Compensation, Talent, Payroll, Time-Tracking, etc. Bachelor's degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job. Knowledge of Workday business processes and core setup. Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures. Ability to work with others on solutions with attention to detail and relentless commitment to follow-through. Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications. Ability to mass load information via EIBs and knowledge on how to test integration inputs and outputs based on transactional changes. Knowledge on how to create reports and use them in auditing configuration change effectiveness. Ability to work in a ticketing environment; prefer past experience with ServiceNow We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 06-16-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

JR0123226 Junior Associate, Solution Engineering (Java Developer) – Pune, India Are you excited by the opportunity of using your knowledge of testing to lead a team to success? Do you view Integrations Engineering in the retail financial industry as more than just APIs, and instead see it as an opportunity to improve the Digital Banking customer experience? Do you have experience working with Java EE technologies, solutioning and developing enhancements, implementing banking clients? If so, why not consider joining the Western Union's new Digital Banking hub in Pune a Junior Associate, Solution Engineering? Western Union powers your pursuit. We recently launched digital banks and wallets in multiple markets to enhance our customers’ experiences with a cutting-edge digital Ecosystem. As an Associate, you will be responsible for the implementation of a service delivery model supporting assigned platforms through a predefined framework. This includes oversight and management of the Western Union Payments data analytics/business intelligence program. Role Responsibilities Develop and implement new software, maintain and improve existing software Ensure that software functionality is implemented with a focus on code optimization and organization Recommend improvements to existing software programs Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams Work with a software development team and Service providers in a geographically distributed structure Works independently on simple to medium complex projects Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude Experience in developing and implementing web-based solutions Knowledge of architecture design concepts, object-oriented design and techniques Knowledge of logical and physical database architectures and operating systems Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results Experience in Agile and Iterative development methodologies Strong communication skills with ability to interact with partners globally Requirements Role Requirements 2-3 years of software development experience Experience in financial services and business practices. Experience in business intelligence and data analytics programs Background in data modeling and data architecture for business analytics Experience in capture of business reporting requirements and design/development of reports. Experience in managing federated data models, including dispersed and duplicated data sets Experience in Java, Spring boot or Python or Machine Learning Experience in big data technologies (Snowflake, Snowpark) Extensive experience in Extract-Transform-Load (ETL) script development and tools (e.g. Spring batch) Experience in SQL (procedural and declarative) development We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. The Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 06-16-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

JR0123539 Associate, Solution Engineering (QA Engineer)– Pune, India Are you excited by the opportunity of using your knowledge of testing to success of Digital? Do you view Quality Engineering in the financial industry as more than just testing, and instead see it as an opportunity to improve money transfer experience? As a successful engineer, do you feel empowered to quickly respond to product enhancement requests to ensure new Digital capabilities are delivered to the customers in an agile fashion? Do you have experience working with Mobile Automation testing, solutioning and developing enhancements. If so, why not consider joining the Western Union in Pune as an Associate, Quality Assurance? Western Union powers your pursuit. As a Software Engineering Associate – Quality Assurance, you will be responsible for ensuring the accuracy and quality of a service delivery model supporting assigned platforms through a predefined framework. In particular, you will be involved in the development of quality assurance test cases/suites to validate and verify delivery of system artifacts in accordance with customer needs. Key Responsibilities Develop and implement testing and quality engineering artifacts for new and existing software applications Ensure that Mobile applications are implemented according to the product stakeholder needs Document results accurately and reports results tactfully and concisely Exercise independent judgement within defined parameters to determine appropriate action. Log and track system flaws using the JIRA issue tracking system Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams Work with a software development team and Service providers in a geographically distributed structure Provide coaching to Junior Associates Works independently on simple to medium complex projects. What We Require B.E. / B.Tech. / MCA in Computer Science, Engineering or related field is required 3-5 years of software quality engineering experience Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude Good Experience in testing Mobile applications and Web-based solutions Knowledge accessing relational databases (e.g. SQL scripting) Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results Experience in Agile and Iterative development methodologies Strong communication skills with ability to interact with developers and product stakeholders globally Good experience on Mobile Apps Automation Technical Areas Of Expertise Experience with test management systems (e.g. Jira Zephyr, HP ALM.). Good experience on Mobile Apps and Web applications testing. Experience on Selenium Web driver or Appium Framework. Knowledge on Basic JAVA programming. Strong background in test writing to provide full spectrum testing. Familiar with deployment strategies, including creation and oversight of multiple QA environments. Good to excellent written communication skills, including technical documentation Practical experience with creation of, and adherence to, an agile development scheduled for testing. Background in working with product stakeholders to organize, develop and execute User Acceptance Tests. Experience with selecting/creating appropriate test data, and practiced at Structured Query Language (SQL) to validate system’s correct data handling. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 06-30-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

Associate, Solution Engineering (QA Engineer)- Pune, India Are you excited by the opportunity of using your knowledge of testing to success of Digital? Do you view Quality Engineering in the financial industry as more than just testing, and instead see it as an opportunity to improve money transfer experience? As a successful engineer, do you feel empowered to quickly respond to product enhancement requests to ensure new Digital capabilities are delivered to the customers in an agile fashion? Do you have experience working with Mobile Automation testing, solutioning and developing enhancements. If so, why not consider joining the Western Union in Pune as an Associate, Quality Assurance? Western Union powers your pursuit. As a Software Engineering Associate - Quality Assurance, you will be responsible for ensuring the accuracy and quality of a service delivery model supporting assigned platforms through a predefined framework. In particular, you will be involved in the development of quality assurance test cases/suites to validate and verify delivery of system artifacts in accordance with customer needs. Key responsibilities: Develop and implement testing and quality engineering artifacts for new and existing software applications Ensure that Mobile applications are implemented according to the product stakeholder needs Document results accurately and reports results tactfully and concisely Exercise independent judgement within defined parameters to determine appropriate action. Log and track system flaws using the JIRA issue tracking system Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams Work with a software development team and Service providers in a geographically distributed structure Provide coaching to Junior Associates Works independently on simple to medium complex projects. What we require: B.E. / B.Tech. / MCA in Computer Science, Engineering or related field is required 3-5 years of software quality engineering experience Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude Good Experience in testing Mobile applications and Web-based solutions Knowledge accessing relational databases (e.g. SQL scripting) Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results Experience in Agile and Iterative development methodologies Strong communication skills with ability to interact with developers and product stakeholders globally Good experience on Mobile Apps Automation Technical areas of expertise: Experience with test management systems (e.g. Jira Zephyr, HP ALM.). Good experience on Mobile Apps and Web applications testing. Experience on Selenium Web driver or Appium Framework. Knowledge on Basic JAVA programming. Strong background in test writing to provide full spectrum testing. Familiar with deployment strategies, including creation and oversight of multiple QA environments. Good to excellent written communication skills, including technical documentation Practical experience with creation of, and adherence to, an agile development scheduled for testing. Background in working with product stakeholders to organize, develop and execute User Acceptance Tests. Experience with selecting/creating appropriate test data, and practiced at Structured Query Language (SQL) to validate system s correct data handling. We make financial services accessible to humans everywhere. Join us for what s next. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https: / / careers.westernunion.com / global-benefits / ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-MT #LI-Hybrid Estimated Job Posting End Date: 06-30-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Senior Associate, Solution Engineering - Pune, India Are you ready to join a team in a global company where your primary focus is to deliver services and products to our customers, and provide thought leadership on creating solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it s time to join the Western Union as a Senior Associate, Solution Engineering. Western Union powers your pursuit We are looking for a Senior Associate to be part of our product engineering team and contribute towards the API development for Risk and Compliance orchestration platform that is critical in expanding our existing product capabilities, improving customer experience and accelerating the launch of new products and services. You would play a key role in designing and building scalable, high-performance APIs that drive innovation and efficiency across our Risk and Compliance ecosystem. Role Responsibilities Design and develop robust, scalable and secure APIs for the Risk and Compliance platform. Design and develop API solutions that integrate with internal and third-party systems. Ensure API security best practices, authentication and compliance with industry standards. Review the existing APIs and recommend improvements that align with industry standards. Improve API performance, scalability and reliability. Conduct code reviews, enforce coding standards, and ensure code quality across the team. Debug and resolve technical issues, performing root cause analysis, coordinating with multiple stakeholders, and implementing long term fixes. Troubleshoot application issues and coordinate issue resolution with operations, product, and technology teams. Mentor junior developers in the team while fostering a collaborative team environment. Collaborate with geographically distributed stakeholders, across Product and Technology, to define and deliver technical solutions. Automate processes and leverage CI/CD pipelines to streamline development and deployments. Stay updated on emerging technologies, incorporating them to enhance existing solutions. Role Requirements 6+ years of software experience with focus on API development and backend engineering. Strong proficiency in Core Java, J2EE, Spring, Spring Boot, Spring Batch, API S, SOA, SOAP, REST. Good understanding of RDBMS like MySQL, PostGreSQL, etc. Good understanding of Microservices and Event driven architecture Experience in designing and developing high performance APIs Experience in developing and deploying applications in AWS Cloud Excellent understanding of Data Structures, Design Patterns, algorithms, OOPS concepts Experience in implementing DevOps and exposure to all DevOps areas like Source Control, Continuous Integration, Infra Automation, Continuous Deployment Experience with Docker or Kubernetes will be a plus Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude Strong communication skills with ability to interact with internal and external partners globally. We make financial services accessible to humans everywhere. Join us for what s next. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you re ready to help drive the future of financial services, it s time for Western Union. Learn more about our purpose and people at https: / / careers.westernunion.com / . Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few( https: / / careers.westernunion.com / global-benefits / ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-MT #LI-Hybrid Estimated Job Posting End Date: 06-12-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

The HRIS Analyst works within the People Technology team and supports the global Western Union organization. This role is responsible for building and maintaining Workday configuration, system administration, and using Software Development Lifecycle methodology. System support primarily is focused on Workday but also includes other HR Systems such as Service Now and SharePoint. Role Responsibilities Provide HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform. Partner with the other Workday team members, IT, business partners, vendors, and business leaders to effectively meet the HR technology needs of the organization. Configure complex Workday business processes with a focus on Core HCM, plus other modules as needed. Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting. Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency. Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards. Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes. Document technology specifications for current and future configuration. Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices. Understand Workdays Implementation Methodology and use it on all projects. Function as the domain support for feature releases and issue resolution, supporting the team to define scope, prioritize, plan, and implement system changes and enhancements. Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience. Foster ongoing Workday relationships - relevant memberships and engagement in Workday Community and User Groups. Function as support to business partners and work to enhance their understanding of Workday. Maintain documents in SharePoint and ServiceNow. Other duties as assigned. Role Requirements Overall 5+ years of work experience along with 2+ years Workday HCM experience; Workday Pro or Workday Certifications is a plus. Solid understanding in Core HCM; at least some understanding of additional Workday modules such as Compensation, Talent, Payroll, Time-Tracking, etc. Bachelors degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job. Knowledge of Workday business processes and core setup. Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures. Ability to work with others on solutions with attention to detail and relentless commitment to follow-through. Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications. Ability to mass load information via EIBs and knowledge on how to test integration inputs and outputs based on transactional changes. Knowledge on how to create reports and use them in auditing configuration change effectiveness. Ability to work in a ticketing environment; prefer past experience with ServiceNow We make financial services accessible to humans everywhere. Join us for what s next. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you re ready to help drive the future of financial services, it s time for Western Union. Learn more about our purpose and people at https: / / careers.westernunion.com / . Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https: / / careers.westernunion.com / global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-MT #LI-Hybrid Estimated Job Posting End Date: 06-16-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Junior Associate, Solution Engineering (Java Developer) - Pune, India Are you excited by the opportunity of using your knowledge of testing to lead a team to success? Do you view Integrations Engineering in the retail financial industry as more than just APIs, and instead see it as an opportunity to improve the Digital Banking customer experience? Do you have experience working with Java EE technologies, solutioning and developing enhancements, implementing banking clients? If so, why not consider joining the Western Unions new Digital Banking hub in Pune a Junior Associate, Solution Engineering? Western Union powers your pursuit. We recently launched digital banks and wallets in multiple markets to enhance our customers experiences with a cutting-edge digital Ecosystem. As an Associate, you will be responsible for the implementation of a service delivery model supporting assigned platforms through a predefined framework. This includes oversight and management of the Western Union Payments data analytics/business intelligence program. Role Responsibilities Develop and implement new software, maintain and improve existing software Ensure that software functionality is implemented with a focus on code optimization and organization Recommend improvements to existing software programs Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams Work with a software development team and Service providers in a geographically distributed structure Works independently on simple to medium complex projects Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude Experience in developing and implementing web-based solutions Knowledge of architecture design concepts, object-oriented design and techniques Knowledge of logical and physical database architectures and operating systems Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results Experience in Agile and Iterative development methodologies Strong communication skills with ability to interact with partners globally Role Requirements 2-3 years of software development experience Experience in financial services and business practices. Experience in business intelligence and data analytics programs Background in data modeling and data architecture for business analytics Experience in capture of business reporting requirements and design/development of reports. Experience in managing federated data models, including dispersed and duplicated data sets Experience in Java, Spring boot or Python or Machine Learning Experience in big data technologies (Snowflake, Snowpark) Extensive experience in Extract-Transform-Load (ETL) script development and tools (e.g. Spring batch) Experience in SQL (procedural and declarative) development We make financial services accessible to humans everywhere. Join us for what s next. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you re ready to help drive the future of financial services, it s time for the Western Union. Learn more about our purpose and people at https: / / careers.westernunion.com / . Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https: / / careers.westernunion.com / global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. The Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-MT #LI-Hybrid Estimated Job Posting End Date: 06-16-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Senior Associate, Solution Engineering, Hyderabad Are you ready to join a team in a global company where your primary focus is to deliver services and products to our customers, and provide thought leadership on creating solutions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it s time to join Western Union as an Senior Associate, Solution Engineering. Western Union powers your pursuit You will be working with a team of engineers with a broad range of responsibilities including all aspects of software engineering like requirements understanding and validation, solution design detailed design, development, testing and software configuration management. Build products, systems, and services that are optimized, well organized and maintainable, and have high impact on our end users. Key responsibilities: Develop and implement new software, maintain and improve existing software Ensure that software functionality is implemented with a with a focus on code optimization and organization Recommend improvements to existing software programs Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams Work with a software development team and Service providers in a geographically distributed structure Provide coaching to Junior Associates Works independently on simple to medium complex projects What we require: 4 + years of demonstrated software development experience in React, React Native, Java, Spring Boot, Microservices, REST API. Hands on experience with tools like Jenkins, Git, Docker, CI/CD, NoSQL and RDBMS concepts, and AWS cloud platform. Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude Experience in developing and implementing web based solutions Knowledge of architecture design concepts, object oriented design and techniques Knowledge of logical and physical database architectures and operating systems Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results Experience in Agile and Iterative development methodologies Strong communication skills with ability to interact with partners globally Technical areas of expertise: Experience in financial services and business practices Experience in business intelligence and data analytics programs Background in data modeling and data architecture for business analytics Experience in capture of business reporting requirements and design/development of reports. Experience in managing federated data models, including dispersed and duplicated data sets Experience in Oracle Business Intelligence (OBI) report development Extensive experience in Extract-Transform-Load (ETL) script development and tools (e.g. Informatics) Experience in SQL (procedural and declarative) development Strong background in data warehouse schema design and dimensional data management (e.g. Star-Schema, Federated-Model, etc.) Experience in big data technologies (Hadoop, Sparx, Map-Reduce, CouchDB, etc.) (desired) Operational data-store schema design (e.g. SQL Server, Oracle) We make financial services accessible to humans everywhere. Join us for what s next. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you re ready to help drive the future of financial services, it s time for Western Union. Learn more about our purpose and people at https: / / careers.westernunion.com / . Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https: / / careers.westernunion.com / global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-RP #LI-Hybrid Estimated Job Posting End Date: 06-13-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

JR0124387 Manager, Technology Operations – Pune, India Do you view Integrations in the retail financial industry as more than just APIs and microservices, and instead see it as an opportunity to improve the Digital Banking customer experience? Do you feel empowered to quickly respond to product enhancement requests that impact integration, functionality issues and implementation of integrations to ensure new Digital banking capabilities are delivered to the customers in an agile fashion? If so, why not consider joining Western Unions as Manager Technology Operations . Western Union powers your pursuit. We are seeking a highly experienced and technically sound Full Stack Developer at the Manager level to lead and oversee L1 and L2 application support and enhancement activities for our core systems. This role focuses on issue resolution, maintenance, minor enhancements, and ensuring the stability and performance of production applications. While hands-on development will be limited, a strong full stack background is essential to guide the team effectively and address complex issues when needed. Role Responsibilities Lead and manage L1 and L2 support teams to ensure timely and effective resolution of application issues and service requests. Perform root cause analysis for recurring issues and proactively work on permanent fixes and enhancements. Oversee minor enhancements, patches, and configuration changes in collaboration with business and tech stakeholders. Manage incident response, escalation handling, and communication with business teams. Ensure application performance, uptime, and SLA adherence through monitoring and continuous improvement. Review and enhance support documentation, knowledge base articles, and operational runbooks. Collaborate with QA, DevOps, Infrastructure, and Development teams for deployment and environment stability. Serve as a technical point of escalation and provide hands-on support when needed. Track support metrics, prepare periodic reports, and recommend process improvements. Role Requirements 10+ years of experience in software development and support in technologies like Java, Spring Boot framework, Cassandra DB or similar databases, Multithreading, serialization, Externalization, Collections, etc, including at least 3 years in leadership or managerial role. Experience with J2EE technologies, JDBC, ORM, JAXB, DevOps tools, Kafka Experience with APIs, REST/JSON, Microservices, XML, XSLT, etc Sound understanding of application architecture and system integrations. Proven experience in managing support operations (L1/L2), production support, or enhancement teams. Experience with incident management tools (e.g., ServiceNow, JIRA), monitoring tools, and CI/CD pipelines. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management abilities. Exposure to ITIL or similar service management frameworks is a plus. Experience with unit testing and mocking frameworks Ability to evaluate business needs and achieve alignment among stakeholders. Excellent verbal and written communication skills for managing both direct and indirect talent effectively. Strong technical skills in architecture patterns, solutions design & development. Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D Hands-on experience in designing and building microservices based architecture and platform developed and deployed at scale Hands-on experience in building a microservices based architecture and platform developed and deployed at scale. Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure Team player with strong analytical, verbal, and written communication skills Excellent decision-making, communication, and collaboration skills. Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards. Tech Stack and Tools REST APIs and Microservices using Java, Spring boot, Cassandra DB Kafka event streaming Cloud Banking platform & Process Orchestrator like Mambu Card Issuing & processing platforms like Marqeta, Pismo etc. React Native GitLab, JIRA, Cloudbees, OpenSearch, Swaggerhub, Snowflake, Talend, AWS Cloud, Spinnaker, CI/CD We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation for Hybrid roles in the Philippines is to work from the office at least 70% of the employee’s working days per month. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 06-13-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

We are seeking a highly experienced and technically sound Full Stack Developer at the Manager level to lead and oversee L1 and L2 application support and enhancement activities for our core systems. This role focuses on issue resolution, maintenance, minor enhancements, and ensuring the stability and performance of production applications. While hands-on development will be limited, a strong full stack background is essential to guide the team effectively and address complex issues when needed. Role Responsibilities Lead and manage L1 and L2 support teams to ensure timely and effective resolution of application issues and service requests. Perform root cause analysis for recurring issues and proactively work on permanent fixes and enhancements. Oversee minor enhancements, patches, and configuration changes in collaboration with business and tech stakeholders. Manage incident response, escalation handling, and communication with business teams. Ensure application performance, uptime, and SLA adherence through monitoring and continuous improvement. Review and enhance support documentation, knowledge base articles, and operational runbooks. Collaborate with QA, DevOps, Infrastructure, and Development teams for deployment and environment stability. Serve as a technical point of escalation and provide hands-on support when needed. Track support metrics, prepare periodic reports, and recommend process improvements. Role Requirements 10+ years of experience in software development and support in technologies like Java, Spring Boot framework, Cassandra DB or similar databases, Multithreading, serialization, Externalization, Collections, etc, including at least 3 years in leadership or managerial role. Experience with J2EE technologies, JDBC, ORM, JAXB, DevOps tools, Kafka Experience with APIs, REST/JSON, Microservices, XML, XSLT, etc Sound understanding of application architecture and system integrations. Proven experience in managing support operations (L1/L2), production support, or enhancement teams. Experience with incident management tools (eg, ServiceNow, JIRA), monitoring tools, and CI/CD pipelines. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management abilities. Exposure to ITIL or similar service management frameworks is a plus. Experience with unit testing and mocking frameworks Ability to evaluate business needs and achieve alignment among stakeholders. Excellent verbal and written communication skills for managing both direct and indirect talent effectively. Strong technical skills in architecture patterns, solutions design & development. Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D Hands-on experience in designing and building microservices based architecture and platform developed and deployed at scale Hands-on experience in building a microservices based architecture and platform developed and deployed at scale. Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure Team player with strong analytical, verbal, and written communication skills Excellent decision-making, communication, and collaboration skills. Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards. Tech Stack and Tools REST APIs and Microservices using Java, Spring boot, Cassandra DB Kafka event streaming Cloud Banking platform & Process Orchestrator like Mambu Card Issuing & processing platforms like Marqeta, Pismo etc React Native GitLab, JIRA, Cloudbees, OpenSearch, Swaggerhub, Snowflake, Talend, AWS Cloud, Spinnaker, CI/CD Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few( https: / / careers.westernunion.com / global-benefits / ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit

We recently launched digital banks and wallets in multiple markets to enhance our customers experiences with a cutting-edge digital Ecosystem. As the senior Software Engineer in the Integrations Engineering team, your primary responsibility will be to establish core digital banking and wallet solutions globally, while also mentoring and providing help to other junior Engineers. Role Responsibilities Microservices development using Java Spring Boot framework and other API enhancements on the middleware platforms for the assigned region. Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards Execute to success through diligent planning, attention to detail, effective delegation, and efficient decision-making Interface and collaborate with other engineers in geographically distributed development centers Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development Develop technical domain expertise and apply in solving product challenges Thorough code reviews Estimate engineering effort, plan implementation, and roll out applications with cross-functional and cross-regional impacts Share engineering support and release Be a culture champion on the team and across the company Role Requirements 7+ Strong hands-on experience building applications using Java, Spring Boot framework, Cassandra DB or similar databases, Multithreading, serialization, Externalization, Collections, etc. Ability to lead technology projects and mentor junior associates Experience in Core Banking systems and integrations a plus Experience with J2EE technologies, JDBC, ORM, JAXB, DevOps tools, Kafka Experience with APIs, REST/JSON, Microservices, XML, XSLT, etc Someone with a proven track record of writing high quality, efficient code to build new microservices that orchestrate various system functionalities Experience solving functional product needs by effectively leveraging open-source technologies Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery) Proven ability to understand the business and ability to contribute to technology direction that drives measurable business improvements. Experience with unit testing and mocking frameworks Ability to evaluate business needs and achieve alignment among stakeholders. Excellent verbal and written communication skills for managing both direct and indirect talent effectively. Strong technical skills in architecture patterns, solutions design development. Proven ability to understand the business and ability to contribute to technology direction that drives measurable business improvements Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D Hands-on experience in designing and building a microservices based architecture and platform developed and deployed at scale Hands-on experience in building a microservices based architecture and platform developed and deployed at scale. Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure Team player with strong analytical, verbal, and written communication skills Excellent decision-making, communication, and collaboration skills. Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards. Tech Stack and Tools REST APIs and Microservices using Java, Springboot, Cassandra DB Kafka event streaming Mambu Cloud Banking platform, Mambu Process Orchestrator Marqeta for Card Issuing processing React Native GitLab, JIRA, Cloudbees, OpenSearch, Swaggerhub, Snowflake, Talend, AWS Cloud, Spinnaker, CI/CD

JR0125298 Analyst, Product– Pune, MH Are you passionate about Product Delivery and Know Your Customer Services? Do you have experience delivering solutions that provide a compliant customer experience, delight consumers, and add tremendous business value? If you have a track record of driving product success through data & consumer centric thinking and have a bias for action, then it’s time to join Western Union’s Product team as an Analyst, Product. Western Union powers your pursuit. We are seeking an experienced Product owner , preferably with deep domain expertise in KYC (Know Your Customer) processes and solid background in the fintech/ecommerce industry . As a key member of the Agile team, the product owner will work closely with Product manager and engineering teams to define, prioritize and deliver features that ensure compliance and seamless onboarding experiences. Role Responsibilities Own and manage the product backlog for KYC-related features and enhancements. Write clear, detailed, and technically feasible user stories, acceptance criteria, and workflows for development teams. Conduct user story grooming and review sessions to ensure team understanding and alignment Lead daily scrum meetings, sprint planning, retrospectives, and other Agile ceremonies. Serve as the subject matter expertise for KYC regulatory requirements and best practices, especially in fintech contexts. Act as the voice of the customer and compliance teams, ensuring that all features meet regulatory and customer experience standards Coordinate cross-functionally with Compliance, Legal, Operations, and Technology stakeholders. Monitor delivery progress, track key KPIs, and adjust scope or priorities as necessary Contribute to continuous improvement efforts across product development processes. Role Requirements Overall 5+ years of work experience with 3-5 years of experience as a Product owner Preferably: Strong domain expertise in KYC, AML and customer onboarding Hands-on experience in writing user stories, managing product backlogs, and facilitating agile ceremonies Experience with tools like Jira, Confluence, Figma. Certified Scrum Product Owner (CSPO) or similar agile certifications is preferred. Familiarity with digital identify verification vendors and technologies is preferred. Experience launching KYC solutions across multiple geographies and jurisdictions is preferred. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation for Hybrid roles in the Philippines is to work from the office at least 70% of the employee’s working days per month. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 06-30-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less

As a L2 Engineer, you will be responsible for daily file delivery, on boarding and developing scripts to automate, streamline/enhance, maintain the Sterling systems working as part of a team of technical professionals for offshore, overseeing the Sterling and SFG platforms, which are critical for all of Western Union. You would be responsible for maintaining and creating new Scripts/Business Processes while also contributing to day-to-day system stability, patching, delivering all files and task assignments. Your role will involve client onboarding, scripting BPs, scripting monitoring task solutions, troubleshooting critical issues, and optimizing current and future processes, while ensuring a secure, scalable, and efficient environment. Role Responsibilities Collaborate with team for Sterling enhancements and system upgrades. Look for methods of automation and monitoring to enhance Sterling Application performance. Actively support technical and production processes for L2/L3 escalations. Escalates technical issues as necessary to keep projects and issues on track and mitigate risks. Role Requirements Proficient using, developing and maintaining IBM Sterling Application, for all aspects of Sterling architecture. Implementing patches, impact analysis, BP scripting, client onboarding, be able to support L2/L3 problem resolution. Over 2-3 years of experience in system software maintenance and upgrades, IBM Java Scripting, SQL Scripting, testing, and production support. Must be able to perform limited network validations and checks. Familiar with Sterling troubleshooting, SSH/SFTP, FTP, Connect :Direct(NDM), SSL/FTPS, HTTPS/HTTP, have basic Linux and Windows skills. Your specific benefits include: Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit