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BUSINESS PROCESS ANALYST

BUSINESS PROCESS ANALYST

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Rockwell Automation

1 - 6 years

8 - 9 Lacs

noida new delhi

Posted:4 days ago| Platform:

Apply

Skills Required

product quality change management automation excel sales operations process improvement agile service quality process management business process analyst

Work Mode

Work from Office

Job Type

Full Time

Job Description

1.Transition Processes & Delivers highest level of service quality to our internal & external customers promptly

Perform Process transition ensuring low effort experience for all stake holders

Create Process flow charts , Standard processes operating instructions

Define & agreed SLA , TAT of all newly transition processes

Manage customer experience by providing faster resolution, effortless experience, and better customer connect

Demonstrate influential communication skills in a multi-channel contact environment (phone, email, chat, service tickets).

Assure change management practices are followed, including communication, training, documentation development.

The Essentials - You Will Have:

A business, engineering or IT related bachelors degree
1+ years of experience in sales operations, role supporting a sales organisation or implementing sales incentive projects
Familiarity with Sales Incentive processes
Must have, ability
With an ability to explain complex concepts simply to different
Experience with Anaplan and Anaplan Model Building
1+ years of experience
Experience of Microsoft excel (can maintain complex spreadsheets) or Access
Translate 2D spreadsheet model into multi-dimensional technologies

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BUSINESS PROCESS ANALYST